Butte County Jail Emailing An Inmate

Butte County Jail

Address:
35 County Center Drive
Oroville, CA 95965

Phone:

530-538-7471

Butte County Jail - Emailing an Inmate

Emailing Messages & Photos

Butte County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Butte County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Bail out an Inmate in Butte County

To Bail out or Post Bond for an Inmate in Butte County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Butte County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Butte County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Butte County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Butte County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Butte County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Butte County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Butte County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Butte County Jail Inmate by Mail and by Email

To mail or email an inmate in Butte County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Inmate first and last name
c/ o Butte County Jail
35 County Center Drive
Oroville, CA 95965

  • All mail sent to an inmate at the Butte County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Butte County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Butte County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Butte County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Butte County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Butte County Jail?

To visit an inmate in Butte County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Butte County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Butte County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Butte County follow these steps:
1.  Start by confirming that Butte County Jail's Video Visitation is working correctly by looking up Butte County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Butte County Jail, and then the inmate you wish to communicate with.

Other Butte County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Butte County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Butte County, can be found on our Visit Inmate Page.

Butte County Jail Phone: 530-538-7471


 

How to Deposit Money into an Inmate's Account in Butte County Jail

To deposit money into the account of an inmate in Butte County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Butte County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 530-538-7471 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Butte County Jail

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Butte County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Butte County Jail follow these steps:

  • Select California, then select Butte County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Butte County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Butte County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Butte County Jail check out our Commissary Instructions Page for Butte County.


 

How Do Inmates in Butte County Jail Make Phone Calls?

To receive phone calls from inmates in Butte County, or to assist them in making phone calls to other people, follow these steps:

  • Butte County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Butte County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Butte County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Butte County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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