West County Detention Facility Remote Inmate Video Visits

How Do You Deposit Money in an Inmate's Account at the West County Detention Facility

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobby that accepts cash, debit or Visa and MC credit cards.

Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person.
Never send cash. Always send a Money Order from the US Post Office.
Make the Money Order out to the inmate and put their Inmate ID# in memo section of the Money Order.
Mail to the West County Detention Facility:
5555 Giant Highway
Richmond, CA 94806

For complete information on depositing money at the West County Detention Facility, including limits, where to drop or mail them and anything else, check out our Inmate Money page.

For mailing, emailing and texting an Inmate in the West County Detention Facility use Pigeonly

Pigeonly allows you to physically or digitally send an inmate:

• Letters (including drawings)
• Greeting Cards
• Postcards
• 4x6 Photos (limit of up to 10 per parcel)
• Unbound Newsletters

Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

will either print them out for your inmate or put them on a terminal in their unit to see and read them.

For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.

West County Detention Facility Inmate Mail Guidelines

Postcards
The West County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The West County Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate Name – Booking Number
West County Detention Facility - 1118
PO Box 96777
Las Vegas, NV 89193

Legal Mail

Send all legal Mail to this Address:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The West County Detention Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the West County Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806

How Do You Communicate with an Inmate in the West County Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for West County Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the West County Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Contra Costa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in West County Detention Facility follow these steps:

• Select California, then select West County Detention Facility, and then select the 'Send a Package Order' option.
• Register and create an account with Access Securepak, for Contra Costa County.
• 
• Choose the inmate and the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Contra Costa County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in West County Detention Facility check out our Commissary Instructions Page for Contra Costa County.

How to Send Money to an Inmate in Contra Costa County

To send commissary money to an inmate in West County Detention Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select California, then select West County Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for West County Detention Facility.