West County Detention Facility

Search for an Inmate in Contra Costa County

West County Detention Facility Information

The West County Detention Facility is a 1104 bed jail in the city of Richmond, Contra Costa County, California. You can call them 24 hours a day for inmate information at 510-262-4200.

Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.

You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the California State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 510-262-4200, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the West County Detention Facility at 510-262-4200 to get it.

Phone: 510-262-4200

Physical Address:
5555 Giant Highway
Richmond, CA 94806

Mailing Address (personal mail):
Inmate Name – Booking Number
West County Detention Facility - 1118
PO Box 96777
Las Vegas, NV 89193

Mailing Address (legal mail or subscriptions):
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806

Other Jails and Prisons

How Do You Find Someone in the West County Detention Facility?

To search for an inmate in the West County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 510-262-4200 for the information you are looking for. The Jail Roster Report also links to the county arrests for the day as well as the Incident Report, which details all the calls that Contra Costa Sheriff Deputies were called to, and what the outcome was. You can also look up a list of criminal courts for Contra Costa County and every other county in California.

West County Detention Facility Inmate Search

The West County Detention Facility maintains an average of 1104 offenders in custody on any given day. The West County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Contra Costa County law enforcement agencies arrest and detain approximately 65,600 offenders.

The following charts of Contra Costa County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Contra Costa County Corrections Department, the state of California Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Contra Costa County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Contra Costa County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the West County Detention Facility

Having opened in 1991, the West County Detention Facility is the newest of the Contra Costa County Facilities and it provides housing for up to 1,096 inmates at any time. It consists of five housing units - four of them for male inmates and one for female inmates. There is an outdoor recreation space for each of the housing units, as well as an indoor recreation and common area. As a minimum security facility there are freedoms provided at this location that are not available in many other jails, including the ability to freely walk through the common area, to attend classes without being escorted there and back, and to have visits.

Educational programs run daily with there being accessibility for GEDs and basic adult education, budgeting and household finances, parenting classes, and opportunities for future education with college credits or other choices. Treatments are also provided for those who are overcoming trauma, who are facing drug or alcohol addiction, anger management, and other mental health support for those who will benefit from them.

The Contra Costa County Office of Education has a contract with the facility to provide educational services with a fulltime staff onsite to support all learning endeavors including teachers, a principal, and admin staff.

Visiting with family is highly encouraged, and friends may also visit following the visitation regulations and arriving 30 minutes before their visit at the address below, and during the following visiting hours:

West County Detention Facility 
5555 Giant Highway 
Richmond, CA  94806 

510-262-4200 

Monday - Thursday:
7:00 a.m., 8:00 a.m.. 9:00 a.m.,
10:00 a.m., 11:00 a.m., 1:00 p.m., 2:00p.m. 

Saturday and Sunday:
7:00 a.m., 8:00 a.m., 9:00 a.m.,
10:00 a.m., 11:00 a.m., 1:00 p.m.,
2:00 p.m., 3:00 p.m., 4:00 p.m.

The three adult jails in Contra Costa County are the Martinez Detention Facility, the West County Detention Facility, and the Marsh Creek Detention Facility.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the West County Detention Facility?

To find out if someone you know has been recently arrested and booked into the West County Detention Facility, call the jail’s booking line at 510-262-4200.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

West County Detention Facility Booking Roster

What happens during booking in Contra Costa County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Contra Costa County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the West County Detention Facility?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Contra Costa County and other California and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the West County Detention Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the West County Detention Facility Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the West County Detention Facility
Inmate Bail and Bonding

What is Bail?

Bail is what the arrested in Contra Costa County must pay or do to stay out of jail until the first court appearance. 

The agreement to bail acts as a promise that the arrested will return to court for court dates and trial. Bail usually refers to a dollar amount, but bail can also mean something that has to be done, or a condition such as reporting to an officer of the court, a curfew, restraining orders or attending a treatment program. 

Bail is usually a significant enough amount of money and/or condition that the person will be negatively impacted and has incentive to return to court and not flee. A flight risk usually means that the person would flee the area, and not necessary that they are going to take an airplane. 

If a judge in Contra Costa County feels that the arrested will return to court for further proceedings, the arrested could be released under a conditional release without needing to pay bail money. This is called Released on Own Recognizance, or ROR.  

Conditions for ROR might be to obey all court orders and laws, maintain contact with the lawyer, report changes in residence or have no contact with the victim. Family support will show the court that there are people who will make sure that the defendant makes it to court. 

If the judge or bail schedule determines that the defendant would be a danger to the public if they were released, bail can be denied, and the person will be detained in the West County Detention Facility until the case is resolved or goes to trial. 

In California, bail can be denied under the following circumstances:

Capital crimes as with murder, acts of violence or threats to another when the evidence given supports the likelihood that the arrested committed the crime or will act upon the threats. Bail can also be denied if terms of parole, mandatory supervision, post-release orders or felony parole are violated. 

What is the difference between Bail and Bond?

Bail and bond are used interchangeably to mean the same thing but technically, they are different.

The bail is the amount to be paid and a bond is a signed document promising payment of the bail amount with certain conditions.

Think of a bond as a loan to pay for the bail.  

The bond payment is always written to the court in your municipality, Contra Costa County or district directly and does not go through the defendant. Chances of obtaining a bond from a bond company or clerk of court are better if family is involved.  

The thought of being in jail can cause the arrested to panic and try to secure a bond immediately.

DO NOT panic and take the time to understand all the options.  

More courts are now trying to work with defendants to make bail work and might provide non-monetary options or even reduce the bail.  

Payments to a bond company are not refundable. It is a long process to get back property title or money that was given to the clerk of court or bondsperson to secure the bond.  This could put your loved ones into a difficult financial situation. 

Another reason not to unnecessarily rush into securing a bond is that if the court notes that you came up with the money to pay a bond company, they may assume you have resources to pay a defense attorney and decline public defense.  

On the other hand, as anyone who has ever been involved in their criminal defense understands, fighting your case while ‘out on the streets’ gives you a much better chance of either winning, or getting a more favorable sentence.  

What are the different types of bonds in Contra Costa County?

Based on a review of information from the arrest, the judge or bail officer will determine and notify the accused of which types of bonds are available to them.

To describe the types of bonds, let’s use an example of buying your neighbor’s car. Your neighbor decides the price of the car and how they would be paid. Similarly, the court (meaning a police or bail officer, clerk of court, bail magistrate or judge) determines the bail amount and how it would be paid.

Here are different options that the seller of the car or the court might consider:

You could pay full asking price for the car in cash. This is similar to paying cash bail. The full amount of bail would be paid to the town or county clerk or at the jail. Cash, cashier’s checks and credit cards are usually accepted.

You could sign an agreement on your own or with another person to pay for the car at a future date knowing that your neighbor would know where to find you if you stopped payment. This would be similar to a cash bond or a personal recognizance (PR) bond which are bonds to where someone representing the defendant signs paperwork promising to pay the bail amount if the defendant does not show up to court. There is no money due up front. 

If the defendant does not show up, the full amount of the bail will be due to the court and the people who signed the paperwork will be responsible for paying the court and the court will send the sheriff’s department to arrest you. 

Cash bonds and PR bonds are types of unsecured bonds because you are not securing it with any money down. In bond terms, a surety is a person who will be responsible for making sure that you will show to court and will be responsible to pay the bond if the arrested person does not show up.

Surety can be family, friend or a bondsperson. Your attorney cannot act as a surety.

You can put a deposit down for your neighbor’s car and sign an agreement that the car will be paid off at a later date. Cash percentage in lieu of bonds is when the defendant pays a percentage of the bail amount, usually 10%, to the court which then holds the money until the case is over. 

The amount is returned to the person who paid the 10% after the case is over. In most cases, the full amount is not returned if there are court fees or fines due. This is a type of surety bond if another person signs the bond paperwork.

You could sign an agreement that if the car were not paid off, that your neighbor would get your house or something of value.

A property bond is a bond that the courts might consider in which the bond is pledged in land or home real estate (mobile homes are not accepted).  

Usually, the property must be in the same state as the courts, and it must be worth at least 1 ½ - 2 times the amount of the bond.  

There are multiple court fees involved to execute a property bond with the courts and a tedious process to get the property deed back. This is another type of surety bond if another person or a bond company is used to secure the bond. 

You could also go to a local bank and take out a car loan offering property or anything of value for collateral. You may get someone to co-sign on the loan and offer their property. The bank charges fees, interest and could keep your property if you did not pay the loan back, or even on time.  

A professional bondsperson makes money, at least 10% of the bond amount by providing you with a “loan” called a bond. The percent that they charge is fixed by the state and cannot be negotiated. The defendant or surety does not get that 10% or more back even if the terms of the bail are met. 

With a property bond, the property deed would need to be signed over to the bondsperson and everyone on the deed would need to be involved. 

Since the bondsperson signed off, to be responsible that you show to court as your surety, they can send a bounty hunter to bring you to court if you flee. A bondsperson does not have to give you a bond if the defendant seems to be too much of a risk.

Ask the bondsperson to explain all the costs: percentage, fees or court fees. There is never a reason to rush through signing the paperwork with a bond company. Make sure that everything told to you is in writing and that you understand what you are signing.

Ask questions, and if you feel rushed or don’t understand the contract with the bond company, you might want to call another one.

(There have been phone scams where a bond company calls and informs a person that their family member has been arrested and they ask for financial information.  A bondsperson will not call asking for money without involvement of the arrested.)

Does Contra Costa County California have bail?

Yes, California is a bail state, and Contra Costa County allows bail; however California is among a growing number of states who will attempt to release a defendant under bail conditions and/or a reasonable dollar amount rather than impose a dollar amount that cannot be met.

What kind of bonds are accepted in Contra Costa County?

The court will consider what type of bonds from the following list depending on the circumstances of the arrest.

1.    Judicial public bail/bond is the release of a defendant without any money but must have some kind of supervision while out on bail. 

2.    Cash bail is payment by the defendant or another person in part or in full of the total bail.  The Contra Costa County Clerk of Court supervises this bond. 

3.    Property bail is when one or more people put up property owned in the state of California to cover the bond.  

4.    Professional surety bail is when the defendant is release on bail by having a professional bond company execute the bond.

5.    Unsecured bond is where the arrested is released from custody without having to pay a dollar amount upfront. Instead, the arrested and/or surety signs a bond that says that they will pay the full bond amount if they don’t show up to court. Even though there is no money paid, there are usually conditions such as supervised release, curfew, restraining order or attendance at a treatment center.

6.    A secured bond is where someone called a surety puts up property with greater value than the bond. A professional bondsperson can be a surety in California or a family or friend with property value that exceeds the amount of the bond amount.

Who can set bail in Contra Costa County?

For most misdemeanors, the police and bail magistrate can set bail at the time of the arrest and initial detention.

There are many factors to consider whether the arrested should be given bail and released or be detained until the arraignment. If the circumstances are such that the bail recommendations do not apply, then bail is set by the judge in Superior Court. The Superior Court judge can also consider changing the initial bail terms at the first court appearance.

When is bail set in California?

For some lesser crimes, bail can be set at the time of initial detention and for other crimes, bail is set at the arraignment which must occur within 48 hours of the arrest. 

Can I get the bail or bond reduced in Contra Costa County California? 

Yes, your attorney can request a bond reduction if the bail had already been set.

In Contra Costa County California, who can pay bail for me? 

The person posting bail should be a relative or close friend, called a surety, because they are promising and taking responsibility that you will return to court to get their money back. 

A surety is not responsible for court fees or paying off personal debts for the defendant. A professional bondsperson who is approved by the State of California could be the surety and execute a bond to the court on your behalf.

Can bail be paid online in Contra Costa County California?   

Yes, California does offer online bail payment. Please contact the jail for specific information on how to pay bail: Go to the West County Detention Facility for more information about the jails in Contra Costa County.

What options are there to pay bail in Contra Costa County California? 

Most all jail and courts accept cash, a cashier or bankers’ check. Some accept a credit card with fees. Please contact the jail for specific information on what methods of payment are accepted.

Go to the West County Detention Facility for more information about posting bail in Contra Costa County.  

Will I get all my bond money back in California? 

Bail money is returned to the person who paid the bail; in whole or in part once the case is finished. There may be fees, restitution (money to pay for damage caused by the crime) or fines that come out of that amount.

If you used a bondsperson, you would not get your 10% back. Property is returned by the court or bondsperson after the appropriate requests and formal paperwork are completed with the court.

Can I get bail or a bond with no money down in Contra Costa County? 

The judge or officer who sets bail determines which kind of bail will be an option for you, but a cash bond and PR bonds usually do not require cash down, though you might have to pay court fees.

A cash bond or a personal recognizance (PR) bond are bonds where someone representing the defendant signs paperwork promising to pay the bail amount if the defendant does not show up to court. There is no money due up front. 

If the defendant does not show up, the full amount of the bail will be due to the court and the people who signed the paperwork will be responsible for paying the court and the court will send the sheriff’s department to arrest you. 

Cash bonds and PR bonds are types of unsecured bonds because you are not securing it with any money down. In bond terms, a surety is a person who will be responsible to make sure that you will show to court and will be responsible to pay the bond if the arrested person does not show up.

A surety can be family, friend or a bondsperson. Your attorney cannot act as a surety.

What are the least expensive and affordable bail bonds in California?  

The West County Detention Facility or court in this jurisdiction can provide you with a list of approved and licensed bond companies, but they cannot recommend a specific company. You are not obligated to use the first company available and can call several companies to compare what kind of bonds that the bondsperson is willing to execute.  

The percentage of bail that the bond company can charge is set, usually at 10%, by the state and cannot be negotiated.

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Inmate Visitation

How Do You Visit an Inmate in the West County Detention Facility? What is the Schedule?

West County Detention Facility INMATE VISITATION SCHEDULE & GUIDELINES

5555 Giant Highway
Richmond, CA 94806

510-262-4200

  • Confirm that your inmate is in the jail and able to receive visits.
  • If possible, call 510-262-4200 at least 24 hours before the day you want to visit to schedule a visit, however you can schedule a visit same day, but it may take some time to process your request.
  • Up to three visitors may visit an inmate at one time, and all visitors must be scheduled and at the facility no later than 30 minutes prior to the end of any visiting block.
  • Each visit will be for 45 minutes.
  • Each inmate is allowed two visits per week. This is subject to change. 
  • Each adult visitor will complete a visitors form before registering for the visit.
  • The registration must be complete, legible and include the following:
    Visitor’s name
    Visitor’s address
    Visitor’s date of birth
    Driver’s license number
    Inmate Name and Booking Number
    Visitor’s relationship to inmate
  • Parents and/or guardians of minor children will be required to provide a birth certificate or proof of guardianship of minor children during processing of the initial visit.
DAYS TIMES
SUNDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM, 3:00PM
4:00PM
MONDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
TUESDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
WEDNESDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
THURSDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
FRIDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
SATURDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM, 3:00PM
4:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the West County Detention Facility?

West County Detention Facility INMATE VISITATION SCHEDULE & GUIDELINES

5555 Giant Highway
Richmond, CA 94806

510-262-4200

  • Confirm that your inmate is in the jail and able to receive visits.
  • If possible, call 510-262-4200 at least 24 hours before the day you want to visit to schedule a visit, however you can schedule a visit same day, but it may take some time to process your request.
  • Up to three visitors may visit an inmate at one time, and all visitors must be scheduled and at the facility no later than 30 minutes prior to the end of any visiting block.
  • Each visit will be for 45 minutes.
  • Each inmate is allowed two visits per week. This is subject to change. 
  • Each adult visitor will complete a visitors form before registering for the visit.
  • The registration must be complete, legible and include the following:
    Visitor’s name
    Visitor’s address
    Visitor’s date of birth
    Driver’s license number
    Inmate Name and Booking Number
    Visitor’s relationship to inmate
  • Parents and/or guardians of minor children will be required to provide a birth certificate or proof of guardianship of minor children during processing of the initial visit.
DAYS TIMES
SUNDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM, 3:00PM
4:00PM
MONDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
TUESDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
WEDNESDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
THURSDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
FRIDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM
SATURDAY 7:00AM, 8:00AM, 9:00AM,
10:00AM, 11:00AM
1:00PM, 2:00PM, 3:00PM
4:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the West County Detention Facility?

There are multiple ways to add money to an inmate's account at West County Detention Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Contra Costa County

To send commissary money to an inmate in West County Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select West County Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for West County Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the West County Detention Facility?

How Do You Communicate with an Inmate in the West County Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for West County Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the West County Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the West County Detention Facility, and what can I send them?

West County Detention Facility Inmate Mail Guidelines

Postcards
The West County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The West County Detention Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate Name – Booking Number
West County Detention Facility - 1118
PO Box 96777
Las Vegas, NV 89193



Legal Mail

Send all Legal Mail to this Address:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The West County Detention Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the West County Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806

West County Detention Facility Inmate Mail Guidelines

Postcards
The West County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The West County Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate Name – Booking Number
West County Detention Facility - 1118
PO Box 96777
Las Vegas, NV 89193



Legal Mail

Send all legal Mail to this Address:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The West County Detention Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the West County Detention Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate Name – Booking Number
West County Detention Facility
5555 Giant Highway
Richmond, CA 94806

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the West County Detention Facility, and what can I purchase?

West County Detention Facility contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select California.
3. Select West County Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by West County Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the West County Detention Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Contra Costa County

To send commissary money to an inmate in West County Detention Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select West County Detention Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for West County Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the West County Detention Facility using an Online Messaging Service?

West County Detention Facility Digital Mail Instructions

When you send mail to an inmate in West County Detention Facility (see mailing address below), it gets sent to a third party service that takes the content and scans it, then forwarded to the jail to be printed out and given to the inmate.

Inmate Name – Booking Number
West County Detention Facility - 1118
PO Box 96777
Las Vegas, NV 89193

West County Detention Facility is using this service because all too often, inmates were receiving letters soaked in illegal liquid drugs.

The service, called Pigeonly, accepts non-privileged (legal) mail.

Pigeonly will also process the following non-privileged (personal) mail:

  • Letters (including drawings)
  • Greeting Cards
  • Postcards
  • 4x6 Photos (limit of up to 10 per parcel)
  • Unbound Newsletters

As an additional service Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

For mailing, emailing and texting an Inmate in the West County Detention Facility use Pigeonly

Pigeonly allows you to physically or digitally send an inmate:

  • Letters (including drawings)
  • Greeting Cards
  • Postcards
  • 4x6 Photos (limit of up to 10 per parcel)
  • Unbound Newsletters

Pigeonly offers a service where you don't even have to use the USPS to send the inmate mail, but can send your letters and photos directly from your phone or computer. There are several plans; monthly and annual, that come with a fee, but save you the trouble of dealing with writing and mailing letters the old school way.

{facility_name-1} will either print them out for your inmate or put them on a terminal in their unit to see and read them.

For complete information on using pigeonly to mail letters, email letters, cards, photos, articles, as well as find out pricing plans, check out our Inmate Email page or Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Inmate Tablets

Do Inmates in the West County Detention Facility have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 510-262-4200 for further assistance.

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Are there photos of the West County Detention Facility? What does it look like?
Other Jails in Contra Costa County

What are the other City and County Jails in Contra Costa County?

Contra Costa County County Jails
Contra Costa County City Jails
Contra Costa County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Contra Costa County?

Contra Costa Alameda San Joaquin Sacramento Solano
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Search for an Inmate in Contra Costa County

This facility, known as "West County Detention Facility" is also known as Contra Costa County Jail - West County Detention Facility, Contra Costa County Criminal Court, Contra Costa County Sheriff, Contra Costa County Jail, West Detention, Contra Costa County Jail, West Detention, California, Contra Costa.