Big Bear Jail Inmate Visitation

Big Bear Jail

Address:
477 Summit Bl
Big Bear Lake, CA 92315

Phone:

909-866-0118

Video Visitation - Information, Schedules, Duration and Cost

In addition to normal at-the-jail visits, Big Bear Jail uses Securus Video Connect for Remote Inmate Video Visitation. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to 15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Big Bear Jail inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Online Contact Form for Help.
Big Bear Jail Pricing.
Securus Contact Information.
iphone app
Android app

Visiting Hours in Big Bear Jail

Monday through Sunday

8:00 a.m. to 11:00 a.m.

2:00 p.m. to 4:00 p.m.

Each inmate is allowed two scheduled visits per week. Visits are conducted in person.

If you are visiting from another state or traveling a great distance, Big Bear Jail may allow you an extended visitation. Call 909-887-0364 to ask for special consideration.

Call 909-887-0364 or click here to view normal visiting hours and procedures for scheduling a visit.

Big Bear Jail Visitation Application Process

Big Bear Jail requires all visitors to be approved by both the inmate and the jail prior to visiting your inmate, even if the visit is a remote video visit.

Incomplete information on any application is cause for denial.

Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on a background check, if one is done - which if lied about - will cause visits to be denied.

At Home Video Visitation

Big Bear Jail uses Securus Video Connect for Remote Inmate Video Visitation from your home computer or other devices no matter where you are. 

Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.
Securus Contact Information.
iphone app
Android app

Who can Visit an Inmate at Big Bear Jail

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.

Visitation applicants in San Bernardino County County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.

Children under age 18 must be accompanied by the parent or legal guardian.

It is likely that the Big Bear Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 909-887-0364 prior to arriving for the specific jail guideline regarding your legal status.

If you are a co-defendant with the inmate in a pending case, your visit will be denied.

If you and the inmate are under a court order to have no contact with each other, your visit will be denied.

The Big Bear Jail reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason.

Big Bear Jail Visitation Dress Code

The Big Bear Jail staff will turn anyone away who is not dressed appropriately for a visit.

The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

Remote Video visitation is no different. If you are not dressed discretely, your visit will be terminated. Future visits could also be affected.

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Visitation Tips and Guidelines

Jail visits are conducted in person behind plexi-glass or remotely, either from home or on-site at Big Bear Jail.

All video visits are both monitored in real time and are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.

If you are visiting on-site at the jail, leave all personal belongings, except for your state ID, in your vehicle or in a locker (if one is provided).

At the jail, children must be monitored at all times or jail staff will end the visit early.

Call 909-887-0364 or click here to go to the jail's official website for additional Rules regarding Big Bear Jail visitation.

How to Schedule and Visit an Inmate in Big Bear Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Big Bear Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in San Bernardino County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Big Bear Jail

To set up a phone account so that your inmate can call you from San Bernardino County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your San Bernardino County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

Frequently Asked Questions

How do I visit someone in Big Bear Jail?
Friends and family of inmates in the Big Bear Jail can visit with them 'at the jail' and/or 'remotely' using the services of Securus Video Connect. When visiting at the jail, visitors use video screens located in the jail lobby, while at home they can use their computer, phone or other device. All visits must be scheduled online at least 24 hours in advance. It is also required that visitors arrive and be prepared to log in at least 15 minutes prior to the start of the scheduled visit. Learn more about how to visit an inmate in the Big Bear Jail. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 909-866-0118.

When can I visit an inmate in the Big Bear Jail?
Using the services of Securus Video Connect, you can visit an inmate by either coming to the Big Bear Jail or by using your own device at home. The inmate visitation schedule changes all of the time, but in general you can schedule a time for a visit from your home any day between 8:00 AM and 9:00 PM. Visits at the jail may be more limited. Find out the inmate visitation schedule in the Big Bear Jail here. If you are visiting at the jail, always call ahead of time 909-866-0118 for confirmation that visits are not suspended. There will be no visits on major holidays. If you under a no-contact order from the court, have recently been released from custody at the Big Bear Jail, are visibly intoxicated or you have a warrant for your arrest, you will not be able to visit. If you have any questions about how to visit someone using video, call 877-578-3658.

Are visits at the Big Bear Jail free?
Yes, and no. The first video visit each week 'at the jail' is free. Each visit 'at the jail' after that, as well as remote video visits from your home will cost approximately $7.95 for a 20-minute visit. This fee is subject to change however, and is set by the Big Bear Jail, not by Securus. All video visits must be scheduled at least 24 hours in advance. Any visit not cancelled at least 24 hours ahead of its scheduled time will not be eligible for a refund. Learn more about how much inmate visits cost in the Big Bear Jail. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 909-866-0118.

How do I arrange a video visit with an inmate at Big Bear Jail?
Full instructions on the steps required to arrange a video visit with an inmate at Big Bear Jail can be found on the following JailExchange visitation page. Learn more about how to visit an inmate in the Big Bear Jail, find out the visitation schedule, and how to schedule a visit from your home computer or personal device. If you have any questions about how to visit someone using video, call 877-578-3658. If you need to call the jail, call 909-866-0118.

Does Big Bear Jail have a dress code during inmate visits?
Yes, Big Bear Jail has rules and regulations on the appropriate way to dress when visiting at the jail or remotely by video. The easiest way to explain the proper way to dress is to dress and wear clothes as if you were visiting your spouse's grandmother for the very first time. Wear clothes that are not revealing. Don't wear see-through material. Have all undergarments covered (males and females) and avoid a lot of cleavage. Shorts and skirts should reach mid-thigh. Sleeves should be at least half-way to your elbow. No clothing promoting gang affiliation. Nothing displaying drugs, weapons or profanity. No clothing depicting anything obscene. If you need further clarification, call the jail at 909-866-0118.

Are visits with an inmate at the Big Bear Jail recorded?
Yes. All visits with an inmate in Big Bear Jail, whether it is between you and your inmate separated by plexiglass, or visits done by video, are recorded. Everything you say and do are going to be seen and/or heard by the jail staff. If you discuss your inmate's pending criminal case or any criminal activity, you can be assured that the conversation will end up being sent to the prosecutor and/or other law enforcement.

Who can visit an inmate at the Big Bear Jail?
Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail. Visitation applicants in Big Bear Jail may sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail. Children under age 18 must be accompanied by the parent or legal guardian. If you are a co-defendant with the inmate in a pending case, your visit will be denied. If you and the inmate are under a court order to have no contact with each other, your visit will be denied. The Big Bear Jail reserves the right to deny any person the right to enter the jail (or take part in remote video visits), and for any reason. If you need further clarification, call the jail at 909-866-0118.