San Mateo County Alternative Sentencing Bureau

Search for an Inmate in San Mateo County

San Mateo County Alternative Sentencing Bureau Information

The San Mateo County Alternative Sentencing Bureau is a 150 bed jail in the city of Redwood City, San Mateo County, California.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 650-599-3030, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

Phone: 650-599-3030

Physical Address:
1580 Maple Street
Redwood City, CA 94063

Mailing Address (personal mail):
No mail allowed. Inmate's in this program are not confined to a facility.
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Other Jails and Prisons

How Do You Find Someone in the San Mateo County Alternative Sentencing Bureau?

To search for an inmate in the San Mateo County Alternative Sentencing Bureau, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 650-599-3030 for the information you are looking for. You can also look up a list of criminal courts for San Mateo County and every other county in California.

San Mateo County Alternative Sentencing Bureau Inmate Search

The San Mateo County Alternative Sentencing Bureau maintains an average of 150 offenders in custody on any given day. The San Mateo County Alternative Sentencing Bureau has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year San Mateo County law enforcement agencies arrest and detain approximately 51,760 offenders.

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About the San Mateo County Alternative Sentencing Bureau
The San Mateo County Alternative Sentencing Bureau in California is a program for minimum security sentenced offenders from San Mateo County. It is an alternative to incarceration for selected low-risk, non-violent offenders recommended on a court commitment to 90 days or more. The Sheriff's Office oversees the program, which is located at 1300 Maple Street in Redwood City. The California Legislature passed the Public Safety Realignment Act of 2011, which established the Community Corrections Partnership (CCP) and Local Implementation Plans (LIPs) to provide alternatives to incarceration. A report was conducted by the Office of Justice Programs examining alternative punishments that could assist San Mateo County to reduce its jail population and ease overcrowding. The San Mateo County Alternative Sentencing Bureau is located in Redwood City, California and their phone number is 650-599-3030. Inmates can receive mail at the address provided by Jail Exchange. The Sheriff's Work Program (SWP) is an alternative to incarceration for selected low-risk, non-violent offenders recommended on a court commitment to 90 days or more. Inmate programs are available through the Service League of San Mateo County. Inmate search and booking information can be found on InmateSearcher.com . The San Mateo County Alternative Sentencing Bureau is located at 1300 Maple Street in Redwood City, on the east side of Highway 101. Visiting hours are 8:00AM – 8:45AM and 10:00AM – 10:45AM, with no visiting in the morning hours. Appointments can be made by calling (650) 363-4911. For further questions, contact the office between 7:00 am and 3:00 pm Monday – Sunday at (408) 808-4400. The San Mateo County Alternative Sentencing Bureau in California offers alternative sentencing options to incarceration for low-risk, non-violent offenders. These include the Sheriff's Work Program (SWP) and Realignment by the Numbers. In addition, inmates can access supportive services and programs offered by the Service League of San Mateo County to help them re-enter society. Information on how to search for an inmate, contact them, visit them, and send money is available on Jail Exchange. The San Mateo County Alternative Sentencing Bureau in California offers a variety of alternative sentencing options to incarceration, such as the Sheriff's Work Program (SWP) for low-risk, non-violent offenders, the Bridges Program for drug offenders, and furloughs for DUI offenders. Additionally, the Public Safety Realignment Act of 2011 was passed to reduce the number of offenders in California prisons.
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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the San Mateo County Alternative Sentencing Bureau?

To find out if someone you know has been recently arrested and booked into the San Mateo County Alternative Sentencing Bureau, call the jail’s booking line at 650-599-3030.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

San Mateo County Alternative Sentencing Bureau Booking Roster

What happens during booking in San Mateo County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in San Mateo County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the San Mateo County Alternative Sentencing Bureau?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in San Mateo County and other California and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the San Mateo County Alternative Sentencing Bureau will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the San Mateo County Alternative Sentencing Bureau Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the San Mateo County Alternative Sentencing Bureau
Inmate Visitation

How Do You Visit an Inmate in the San Mateo County Alternative Sentencing Bureau? What is the Schedule?

San Mateo County Alternative Sentencing Bureau offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select San Mateo County Alternative Sentencing Bureau
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

How to Arrange Video Visitation with San Mateo County Alternative Sentencing Bureau Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select San Mateo County Alternative Sentencing Bureau
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the San Mateo County Alternative Sentencing Bureau, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the San Mateo County Alternative Sentencing Bureau?

San Mateo County Alternative Sentencing Bureau offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select San Mateo County Alternative Sentencing Bureau
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the San Mateo County Alternative Sentencing Bureau?

There are multiple ways to add money to an inmate's account at San Mateo County Alternative Sentencing Bureau, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email[email protected]
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in San Mateo County

To send commissary money to an inmate in San Mateo County Alternative Sentencing Bureau follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Mateo County Alternative Sentencing Bureau, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Mateo County Alternative Sentencing Bureau.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the San Mateo County Alternative Sentencing Bureau?

How Do Inmates in San Mateo County Alternative Sentencing Bureau Make Phone Calls?

To receive phone calls from inmates in San Mateo County, or to assist them in making phone calls to other people, follow these steps:

  • San Mateo County Alternative Sentencing Bureau uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for San Mateo County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in San Mateo County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with San Mateo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the San Mateo County Alternative Sentencing Bureau, and what can I send them?

How to Send and Receive Secure Text and Email Messages with an Inmate in San Mateo County Alternative Sentencing Bureau

To communicate by text or email with an San Mateo County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for San Mateo County inmates or detainees to connect with.
  • When you locate the San Mateo County inmate that you want to connect with, you can send them a connection request.
  • San Mateo County Alternative Sentencing Bureau will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a San Mateo County Alternative Sentencing Bureau inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the San Mateo County Alternative Sentencing Bureau, and what can I purchase?

How to Send Money to an Inmate in San Mateo County

To send commissary money to an inmate in San Mateo County Alternative Sentencing Bureau follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select San Mateo County Alternative Sentencing Bureau, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for San Mateo County Alternative Sentencing Bureau.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the San Mateo County Alternative Sentencing Bureau using an Online Messaging Service?

San Mateo County Alternative Sentencing Bureau uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.


SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

  • The message can be sent with postage paid and will be free to open and read for the recipient.
  • Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
  • To send or receive a message you MUST open a SmartJailMail.com account.
  • Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
  • When you locate the inmate that you want to connect with, you can send them a connection request.
  • They will then need to approve the request before you can send messages.
  • Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
  • Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

How Do Inmates in San Mateo County Alternative Sentencing Bureau Make Phone Calls?

To receive phone calls from inmates in San Mateo County, or to assist them in making phone calls to other people, follow these steps:

  • San Mateo County Alternative Sentencing Bureau uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for San Mateo County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in San Mateo County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with San Mateo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Inmate Tablets

Do Inmates in the San Mateo County Alternative Sentencing Bureau have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about San Mateo County Alternative Sentencing Bureau’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 650-599-3030 for further assistance.

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Are there photos of the San Mateo County Alternative Sentencing Bureau? What does it look like?
Other Jails in San Mateo County
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding San Mateo County?

San Mateo Santa Cruz Alameda Santa Clara San Francisco
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Search for an Inmate in San Mateo County

This facility, known as "San Mateo County Alternative Sentencing Bureau" is also known as Sheriff's Electronic Monitoring Program, Sheriff's Work Program, San Mateo County Corrections Division.