Maple Street Correctional Center Family & Friends Information

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Maple Street Correctional Center

Maple Street Correctional Center
1300 Maple Street
Redwood City, CA 94063

650-599-3000

The Maple Street Correctional Center is the main jail in San Mateo County California. While the police in the cities and towns in San Mateo County can arrest and detain offenders, the Maple Street Correctional Center is the facility that is accredited by California to hold inmates for more than 72 hours.

The Maple Street Correctional Center is located at:
1300 Maple Street
Redwood City, CA 94063 

It can be reached 24 hours a day, 365 days a year by calling 650-599-3000.

The main reason that people call 650-599-3000 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Maple Street Correctional Center that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in San Mateo County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Maple Street Correctional Center have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in San Mateo County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Maple Street Correctional Center has approximately 17560 bookings, with a daily average of 878 inmates and maintains control of the facility with a staff of 219.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Maple Street Correctional Center is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

Go to this page for other jails in San Mateo County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county.

Unlike the California Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the San Mateo County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the California Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Maple Street Correctional Center. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How, What and Where can you Mail Something to an Inmate in Maple Street Correctional Center?

Postcards & Envelopes
The Maple Street Correctional Center allows regular postcards and envelopes to be mailed to inmates. There are a number of restictions that are oulined on the Inmate Mail page.

Postcards and envelopes MUST be mailed to the following address:
Smart Communication-San Mateo County Jail
INMATE NAME-ID NUMBER
P.O. BOX 9126
Seminole, FL 33775-9126


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
Maple Street Correctional Center
INMATE NAME – ID NUMBER
1300 Maple Street
Redwood City, CA 94063

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


 

How to Schedule & Visit with an Inmate in Maple Street Correctional Center

To schedule a visit and meet with an inmate in San Mateo County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for San Mateo County inmate to visit with.
  • When you locate the San Mateo County inmate that you want to connect with, you can send them a connection request.
  • Maple Street Correctional Center will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Maple Street Correctional Center inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Mateo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Maple Street Correctional Center follow these steps:

  • Select California, then select Maple Street Correctional Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for San Mateo County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Mateo County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Maple Street Correctional Center check out our Commissary Instructions Page for San Mateo County.


 

How to Send Money to an Inmate in San Mateo County

To send commissary money to an inmate in Maple Street Correctional Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Maple Street Correctional Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Maple Street Correctional Center.


 

How Do Inmates in Maple Street Correctional Center Make Phone Calls?

To receive phone calls from inmates in San Mateo County, or to assist them in making phone calls to other people, follow these steps:

  • Maple Street Correctional Center uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for San Mateo County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in San Mateo County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with San Mateo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

Third Party Jail Inmate Services for Maple Street Correctional Center

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Maple Street Correctional Center supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in San Mateo County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Maple Street Correctional Center, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Maple Street Correctional Center adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Maple Street Correctional Center

STATE COUNTY BEDS
California San Mateo 878


PHYSICAL ADDRESS

1300 Maple Street
Redwood City, CA 94063


TELEPHONE NUMBER

INMATE MAIL

Inmate's First and Last Name
1300 Maple Street
Redwood City, CA 94063


Photos

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Frequently Asked Questions

How many inmates are in the Maple Street Correctional Center in California?
There are 878 inmates in the Maple Street Correctional Center in California. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Maple Street Correctional Center will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Maple Street Correctional Center.

How many people get arrested and booked into the Maple Street Correctional Center in California every year?
In 2021, a total of 17560 offenders were booked into the Maple Street Correctional Center in California. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Maple Street Correctional Center.

How many people work at the Maple Street Correctional Center in California?
The Maple Street Correctional Center maintains a staff of approximately 219. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. California law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Maple Street Correctional Center in California have an inmate search or jail roster to see who is in custody?
Yes, the Maple Street Correctional Center in California has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Maple Street Correctional Center. When you get to this page click on the big green button that reads 'OFFICIAL Maple Street Correctional Center INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 650-599-3000 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a California prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Maple Street Correctional Center in California?
The Maple Street Correctional Center address and phone number is: 1300 Maple Street
Redwood City, CA 94063. Their phone number is 650-599-3000. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Maple Street Correctional Center.

Where do I found out all the inmate services at Maple Street Correctional Center, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Maple Street Correctional Center inmate services: Learn more about how to visit an inmate in the Maple Street Correctional Center. Learn more about how to get phone calls from an inmate in the Maple Street Correctional Center. Learn more about how to text/email an inmate in the Maple Street Correctional Center. Learn more about how to send money to an inmate in the Maple Street Correctional Center. Learn more about how to mail an inmate and what's allowed in the Maple Street Correctional Center. Learn more about inmate commissary in the Maple Street Correctional Center.

How do I bail or bond an inmate out of the Maple Street Correctional Center?
Call 650-599-3000 for the type of bond and any information that is required for a particular individual at Maple Street Correctional Center. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Maple Street Correctional Center.

This facility, known as "Maple Street Correctional Center" is also known as San Mateo County - Minimum Security Facilities, Maple Street Complex Facilities - MSTF, San Mateo County Corrections Division, San Mateo County JAIL, Minimum, San Mateo County JAIL, Minimum, California, San Mateo.