Santa Clara Main Jail Facility

Want the details on an inmate at the Santa Clara Main Jail Facility? The Official Jail Inmate Roster lists their charges, bond, when they can have visitors, and their mugshot. The jail also answers questions at 408-299-2305. You can also browse the criminal courts for Santa Clara County and all other California counties.

Santa Clara Main Jail Facility Inmate Search

Do you suspect there’s a warrant for your arrest in Santa Clara County or elsewhere in California? Or do you need details about a court case involving a friend or relative? A good place to start is the California Superior Court.

Most criminal defendants in Santa Clara County and throughout California have a constitutional right to be released on bail before trial, with exceptions for certain capital and violent felony charges. The California Supreme Court has held that a person cannot be kept in jail solely because they can’t afford bail unless no less restrictive condition would protect public safety or ensure their return to court, so judges must consider ability to pay. Under Rule 4.101, judges also cannot consider whether a defendant has asked for a jury trial.

Want to know how much an inmate’s bail is? Call the Santa Clara Main Jail Facility at 408-299-2305, or if you know the charge, check the bail schedule for Santa Clara County. The county accepts cash, a surety bond, or a property bond.

The Santa Clara Main Jail Facility is licensed for 919 inmates, but it is often forced to make room for many more, especially on weekends. Most city and county jails in California see at least 35-40% turnover every month, another 25-30% every 90 days, and another 15-20% every six months. Roughly 8-9% remain incarcerated between six and twelve months. Inmates held longer than twelve months are usually facing serious charges such as rape or murder. Because those cases take longer to prepare for trial, offenders arrested in this county remain in one of the Santa Clara County facilities much longer.

Santa Clara County law enforcement agencies arrest and detain approximately 90,100 offenders per year.

How to post bail for someone arrested in Santa Clara County

When an individual is arrested and booked at Santa Clara Main Jail Facility in San Jose, the outcomes include:

1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 408-299-2305 for specific bail amounts.

Bail payments can be made in different ways.

• Cash bonds must be paid in full, either at the jail's bonding window or with the clerk of court, and are accepted as cash, cashier's check or money order; many jails also process cards through a lobby kiosk or online vendor for a fee, so bring the inmate's full name and booking number, and phone the jail at 408-299-2305 if needed.
• You can work with a licensed bail bondsman in Santa Clara County.
• Many courts allow a property bond, letting an owner put up land or a home after proving clear title and equity of at least the bond (often double) through a deed and a recent tax or appraisal value, with approval from the court that set bail.

For further information on posting bail in Santa Clara County, California, visit the Santa Clara Main Jail Facility Bail Information Page.

How Do You Visit an Inmate in the Santa Clara Main Jail Facility? What is the Schedule?

Santa Clara Main Jail Facility ON-SITE VISITATION SCHEDULE

150 W. Hedding Street
San Jose, CA 95110
408-299-2305

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• The actual visitation times may depend on the inmate and their housing location. Call 408-299-2305 and get your inmate's times and make an appointment to visit.
• Inmates are allowed one visit per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 408-299-2305 TO CONFIRM VISITATION SCHEDULE!

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Santa Clara Main Jail Facility?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Do You Deposit Money for an Inmate in the Santa Clara Main Jail Facility?

How to Deposit Money into an Inmate's Account in Santa Clara Main Jail Facility

To deposit money into the account of an inmate in Santa Clara County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select California.
• Select Santa Clara Main Jail Facility
• Enter the Inmate ID of your inmate.  This can be found by calling 408-299-2305 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Santa Clara Main Jail Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for Santa Clara County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Santa Clara Main Jail Facility?

How Do You Communicate with an Inmate in the Santa Clara Main Jail Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Santa Clara Main Jail Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Santa Clara Main Jail Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How do I Mail an Inmate in the Santa Clara Main Jail Facility, and what can I send them?

Santa Clara Main Jail Facility Inmate Mail Guidelines

Postcards
Check the Santa Clara Main Jail Facility's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Santa Clara Main Jail Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Santa Clara Main Jail Facility Inmate Mail Guidelines

Postcards
Check the Santa Clara Main Jail Facility's mail rules before sending postcards or books.

Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the Santa Clara Main Jail Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & PFN number
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Can I purchase Commissary Online for an Inmate in the Santa Clara Main Jail Facility, and what can I purchase?

Santa Clara Main Jail Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Santa Clara Main Jail Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Santa Clara Main Jail Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Clara County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Clara Main Jail Facility follow these steps:

• Register here to create an account with icaregifts for Santa Clara County.
• 
• Choose California, then Santa Clara Main Jail Facility, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Santa Clara County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Santa Clara County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Santa Clara Main Jail Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

How Can I Communicate with an Inmate in the Santa Clara Main Jail Facility using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Santa Clara Main Jail Facility contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
Call   866-516-0115

How to Communicate with an Santa Clara Main Jail Facility Inmate by Mail and by Email

To mail or email an inmate in Santa Clara County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Santa Clara Main Jail Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Santa Clara Main Jail Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Santa Clara County inmate photos and videos.

Customer Service Questions
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

Do Inmates in the Santa Clara Main Jail Facility have Access to Tablets or Computers?

Santa Clara Main Jail Facility allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Clara Main Jail Facility, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Santa Clara Main Jail Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Santa Clara Main Jail Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Santa Clara Main Jail Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your Santa Clara Main Jail Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.

What are the other City and County Jails in Santa Clara County?

Santa Clara County County Jails

Santa Clara County Juvenile Facilities

What are the other Jails in the Neighboring Counties surrounding Santa Clara County?