The Santa Clara Main Jail Facility is a 919 bed jail in the city of San Jose, Santa Clara County, California. You can call them 24 hours a day for inmate information at 408-299-2305.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the California State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 408-299-2305, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Santa Clara Main Jail Facility at 408-299-2305 to get it.
Phone: 408-299-2305
Physical Address:
150 W. Hedding Street
San Jose, CA 95110
Mailing Address (personal mail):
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Mailing Address (legal mail or subscriptions):
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Other Jails and Prisons
To search for an inmate in the Santa Clara Main Jail Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 408-299-2305 for the information you are looking for. You can also look up a list of criminal courts for Santa Clara County and every other county in California.
Santa Clara Main Jail Facility Inmate Search
The Santa Clara Main Jail Facility maintains an average of 919 offenders in custody on any given day. The Santa Clara Main Jail Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Santa Clara County law enforcement agencies arrest and detain approximately 90,100 offenders.
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Santa Clara Main Jail Facility in California is designed to have 919 inmate beds. Both males and females are locked up here. The address for the complex is 150 West Hedding Street, San Jose, CA 95110. To reach the jail by phone, call 408-299-2305. Eighty percent of the inmates in Santa Clara Main Jail Facility are pre-trial. The inmate areas are divided into modules with individual cells and common dayrooms. Each module is designed to hold 64 inmates supervised by one trained guard. When they are out of their individual cells, inmates can interact with the guard on duty, and with other inmates. Programs are offered in the dayrooms, and telephone calls are also made there.
Inmates can come from throughout Santa Clara County and from the cities of San Jose, Sunnyvale, Santa Clara, Mountain View, Milpitas, Palo Alto, and Cupertino. There are 1,936,259, people in Santa Clara County, and each year it's estimated that 65,000 of those people are arrested and brought to this jail.
To research if someone you know has been booked into Santa Clara Main Jail Facility, you can use the Santa Clara County Sheriff's Inmate Finder and do an Inmate Search. To use the system, you'll have to know their Booking Number (CEN Number), or you should use their Person File Number (PFN Number), or if you don't know either of those, search using their legal name and their Date of Birth or their Booking Date.
Once you confirm that your friend or family member is in Santa Clara Main Jail Facility, you can schedule a visit with them any day of the week except Wednesdays. You have to register and get approved before you can schedule a visit. Inmate visits are limited to twice a week, and each visit can last one hour. There are a lot of rules surrounding visitation, some of them quite restrictive. You can't wear certain types of clothing, and if two people are visiting an inmate, you each only get 1/2 hour visits. It's important that you understand the rules, that you get to your visit 1/2 hour early, and that you have the proper identification required. See all the guidlines under Visits.
You may wish to support an inmate in other ways besides visits. Some other instructions for inmate services and accounts can be found at Mail, Phone, Money, Bail, e-mail, Commissary, and Tablet rental.
Complaints and protests have been lodged against the Sheriff's Department regarding the condition of this jail and the lack of mental health services and substance abuse treatment programs. The community has been fighting the expansion of a new jail that would focus on mental health and substance abuse.
To find out if someone you know has been recently arrested and booked into the Santa Clara Main Jail Facility, call the jail’s booking line at 408-299-2305.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Santa Clara Main Jail Facility Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Santa Clara County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Santa Clara County and other California and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Santa Clara Main Jail Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
Bail is what the arrested in Santa Clara County must pay or do to stay out of jail until the first court appearance.
The agreement to bail acts as a promise that the arrested will return to court for court dates and trial. Bail usually refers to a dollar amount, but bail can also mean something that has to be done, or a condition such as reporting to an officer of the court, a curfew, restraining orders or attending a treatment program.
Bail is usually a significant enough amount of money and/or condition that the person will be negatively impacted and has incentive to return to court and not flee. A flight risk usually means that the person would flee the area, and not necessary that they are going to take an airplane.
If a judge in Santa Clara County feels that the arrested will return to court for further proceedings, the arrested could be released under a conditional release without needing to pay bail money. This is called Released on Own Recognizance, or ROR.
Conditions for ROR might be to obey all court orders and laws, maintain contact with the lawyer, report changes in residence or have no contact with the victim. Family support will show the court that there are people who will make sure that the defendant makes it to court.
If the judge or bail schedule determines that the defendant would be a danger to the public if they were released, bail can be denied, and the person will be detained in the Santa Clara Main Jail Facility until the case is resolved or goes to trial.
In California, bail can be denied under the following circumstances:
Capital crimes as with murder, acts of violence or threats to another when the evidence given supports the likelihood that the arrested committed the crime or will act upon the threats. Bail can also be denied if terms of parole, mandatory supervision, post-release orders or felony parole are violated.
Bail and bond are used interchangeably to mean the same thing but technically, they are different.
The bail is the amount to be paid and a bond is a signed document promising payment of the bail amount with certain conditions.
Think of a bond as a loan to pay for the bail.
The bond payment is always written to the court in your municipality, Santa Clara County or district directly and does not go through the defendant. Chances of obtaining a bond from a bond company or clerk of court are better if family is involved.
The thought of being in jail can cause the arrested to panic and try to secure a bond immediately.
DO NOT panic and take the time to understand all the options.
More courts are now trying to work with defendants to make bail work and might provide non-monetary options or even reduce the bail.
Payments to a bond company are not refundable. It is a long process to get back property title or money that was given to the clerk of court or bondsperson to secure the bond. This could put your loved ones into a difficult financial situation.
Another reason not to unnecessarily rush into securing a bond is that if the court notes that you came up with the money to pay a bond company, they may assume you have resources to pay a defense attorney and decline public defense.
On the other hand, as anyone who has ever been involved in their criminal defense understands, fighting your case while ‘out on the streets’ gives you a much better chance of either winning, or getting a more favorable sentence.
Based on a review of information from the arrest, the judge or bail officer will determine and notify the accused of which types of bonds are available to them.
To describe the types of bonds, let’s use an example of buying your neighbor’s car. Your neighbor decides the price of the car and how they would be paid. Similarly, the court (meaning a police or bail officer, clerk of court, bail magistrate or judge) determines the bail amount and how it would be paid.
Here are different options that the seller of the car or the court might consider:
You could pay full asking price for the car in cash. This is similar to paying cash bail. The full amount of bail would be paid to the town or county clerk or at the jail. Cash, cashier’s checks and credit cards are usually accepted.
You could sign an agreement on your own or with another person to pay for the car at a future date knowing that your neighbor would know where to find you if you stopped payment. This would be similar to a cash bond or a personal recognizance (PR) bond which are bonds to where someone representing the defendant signs paperwork promising to pay the bail amount if the defendant does not show up to court. There is no money due up front.
If the defendant does not show up, the full amount of the bail will be due to the court and the people who signed the paperwork will be responsible for paying the court and the court will send the sheriff’s department to arrest you.
Cash bonds and PR bonds are types of unsecured bonds because you are not securing it with any money down. In bond terms, a surety is a person who will be responsible for making sure that you will show to court and will be responsible to pay the bond if the arrested person does not show up.
Surety can be family, friend or a bondsperson. Your attorney cannot act as a surety.
You can put a deposit down for your neighbor’s car and sign an agreement that the car will be paid off at a later date. Cash percentage in lieu of bonds is when the defendant pays a percentage of the bail amount, usually 10%, to the court which then holds the money until the case is over.
The amount is returned to the person who paid the 10% after the case is over. In most cases, the full amount is not returned if there are court fees or fines due. This is a type of surety bond if another person signs the bond paperwork.
You could sign an agreement that if the car were not paid off, that your neighbor would get your house or something of value.
A property bond is a bond that the courts might consider in which the bond is pledged in land or home real estate (mobile homes are not accepted).
Usually, the property must be in the same state as the courts, and it must be worth at least 1 ½ - 2 times the amount of the bond.
There are multiple court fees involved to execute a property bond with the courts and a tedious process to get the property deed back. This is another type of surety bond if another person or a bond company is used to secure the bond.
You could also go to a local bank and take out a car loan offering property or anything of value for collateral. You may get someone to co-sign on the loan and offer their property. The bank charges fees, interest and could keep your property if you did not pay the loan back, or even on time.
A professional bondsperson makes money, at least 10% of the bond amount by providing you with a “loan” called a bond. The percent that they charge is fixed by the state and cannot be negotiated. The defendant or surety does not get that 10% or more back even if the terms of the bail are met.
With a property bond, the property deed would need to be signed over to the bondsperson and everyone on the deed would need to be involved.
Since the bondsperson signed off, to be responsible that you show to court as your surety, they can send a bounty hunter to bring you to court if you flee. A bondsperson does not have to give you a bond if the defendant seems to be too much of a risk.
Ask the bondsperson to explain all the costs: percentage, fees or court fees. There is never a reason to rush through signing the paperwork with a bond company. Make sure that everything told to you is in writing and that you understand what you are signing.
Ask questions, and if you feel rushed or don’t understand the contract with the bond company, you might want to call another one.
(There have been phone scams where a bond company calls and informs a person that their family member has been arrested and they ask for financial information. A bondsperson will not call asking for money without involvement of the arrested.)
Yes, California is a bail state, and Santa Clara County allows bail; however California is among a growing number of states who will attempt to release a defendant under bail conditions and/or a reasonable dollar amount rather than impose a dollar amount that cannot be met.
The court will consider what type of bonds from the following list depending on the circumstances of the arrest.
1. Judicial public bail/bond is the release of a defendant without any money but must have some kind of supervision while out on bail.
2. Cash bail is payment by the defendant or another person in part or in full of the total bail. The Santa Clara County Clerk of Court supervises this bond.
3. Property bail is when one or more people put up property owned in the state of California to cover the bond.
4. Professional surety bail is when the defendant is release on bail by having a professional bond company execute the bond.
5. Unsecured bond is where the arrested is released from custody without having to pay a dollar amount upfront. Instead, the arrested and/or surety signs a bond that says that they will pay the full bond amount if they don’t show up to court. Even though there is no money paid, there are usually conditions such as supervised release, curfew, restraining order or attendance at a treatment center.
6. A secured bond is where someone called a surety puts up property with greater value than the bond. A professional bondsperson can be a surety in California or a family or friend with property value that exceeds the amount of the bond amount.
For most misdemeanors, the police and bail magistrate can set bail at the time of the arrest and initial detention.
There are many factors to consider whether the arrested should be given bail and released or be detained until the arraignment. If the circumstances are such that the bail recommendations do not apply, then bail is set by the judge in Superior Court. The Superior Court judge can also consider changing the initial bail terms at the first court appearance.
For some lesser crimes, bail can be set at the time of initial detention and for other crimes, bail is set at the arraignment which must occur within 48 hours of the arrest.
Yes, your attorney can request a bond reduction if the bail had already been set.
The person posting bail should be a relative or close friend, called a surety, because they are promising and taking responsibility that you will return to court to get their money back.
A surety is not responsible for court fees or paying off personal debts for the defendant. A professional bondsperson who is approved by the State of California could be the surety and execute a bond to the court on your behalf.
Yes, California does offer online bail payment. Please contact the jail for specific information on how to pay bail: Go to the Santa Clara Main Jail Facility for more information about the jails in Santa Clara County.
What options are there to pay bail in Santa Clara County California?
Most all jail and courts accept cash, a cashier or bankers’ check. Some accept a credit card with fees. Please contact the jail for specific information on what methods of payment are accepted.
Go to the Santa Clara Main Jail Facility for more information about posting bail in Santa Clara County.
Bail money is returned to the person who paid the bail; in whole or in part once the case is finished. There may be fees, restitution (money to pay for damage caused by the crime) or fines that come out of that amount.
If you used a bondsperson, you would not get your 10% back. Property is returned by the court or bondsperson after the appropriate requests and formal paperwork are completed with the court.
The judge or officer who sets bail determines which kind of bail will be an option for you, but a cash bond and PR bonds usually do not require cash down, though you might have to pay court fees.
A cash bond or a personal recognizance (PR) bond are bonds where someone representing the defendant signs paperwork promising to pay the bail amount if the defendant does not show up to court. There is no money due up front.
If the defendant does not show up, the full amount of the bail will be due to the court and the people who signed the paperwork will be responsible for paying the court and the court will send the sheriff’s department to arrest you.
Cash bonds and PR bonds are types of unsecured bonds because you are not securing it with any money down. In bond terms, a surety is a person who will be responsible to make sure that you will show to court and will be responsible to pay the bond if the arrested person does not show up.
A surety can be family, friend or a bondsperson. Your attorney cannot act as a surety.
The Santa Clara Main Jail Facility or court in this jurisdiction can provide you with a list of approved and licensed bond companies, but they cannot recommend a specific company. You are not obligated to use the first company available and can call several companies to compare what kind of bonds that the bondsperson is willing to execute.
The percentage of bail that the bond company can charge is set, usually at 10%, by the state and cannot be negotiated.
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How Do You Visit an Inmate in the Santa Clara Main Jail Facility? What is the Schedule?
150 W. Hedding Street
San Jose, CA 95110
Visitation Questions: Monday-Friday (8am-5pm) 408-299-3438
REGISTRATION and APPLICATION PROCESS
INMATE VISITS - Read carefully!
| DAY | STARTING TIMES |
| SUNDAY | 7:00 am, 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
| MONDAY | 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
| TUESDAY | 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
| WEDNESDAY | NO VISITS |
| THURSDAY | 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
| FRIDAY | 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
| SATURDAY | 7:00 am, 8:10 am, 9:20 am 10:30 am, 2:00 pm 3:10 pm, 4:20 pm |
Santa Clara Main Jail Facility requires all visitors to register prior to visiting an inmate.
Your application, meaning you, will be reviewed by staff, who will ether approve you or deny you the right to visit an inmate.
Reasons for denial to visit an inmate in the Santa Clara Main Jail Facility:
The Santa Clara County Jail Staff can't give you the reason you were denied, but if any of the reasons apply to you but believe you should be given special consideration, you can request reconsideration by writing a letter with explanation to:
Santa Clara Main Jail Facility Jail Commander
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street
San Jose, California 95110
In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. These are the instructions for writing a letter to the Facility Commander
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Santa Clara Main Jail Facility?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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How Do You Deposit Money for an Inmate in the Santa Clara Main Jail Facility?
To deposit money into the account of an inmate in Santa Clara County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Santa Clara Main Jail Facility?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Santa Clara Main Jail Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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How do I Mail an Inmate in the Santa Clara Main Jail Facility, and what can I send them?
Postcards
The Santa Clara Main Jail Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope.
Postcards and envelopes MUST be mailed to the following address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Legal Mail
Send all Legal Mail to this Address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Santa Clara Main Jail Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Postcards
The Santa Clara Main Jail Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Santa Clara Main Jail Facility also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Legal Mail
Send all legal Mail to this Address:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Santa Clara Main Jail Facility allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Santa Clara Main Jail Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Santa Clara Main Jail Facility
885 North San Pedro Street
San Jose, CA 95110
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Santa Clara Main Jail Facility, and what can I purchase?
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. Santa Clara Main Jail Facility has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Santa Clara Main Jail Facility
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Clara Main Jail Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Santa Clara Main Jail Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Clara County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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How Can I Communicate with an Inmate in the Santa Clara Main Jail Facility using an Online Messaging Service?
Santa Clara Main Jail Facility contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
To mail or email an inmate in Santa Clara County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
Emailing Messages & Photos
Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Santa Clara Main Jail Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Santa Clara County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
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Do Inmates in the Santa Clara Main Jail Facility have Access to Tablets or Computers?
The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Clara Main Jail Facility, such as:
- Free services are already available for use on the device at Santa Clara Main Jail Facility.
- Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
- Santa Clara Main Jail Facility Inmates will then be able to purchase subscription services and premium content to enjoy.
What Does a Tablet Cost?
To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Santa Clara Main Jail Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Santa Clara Main Jail Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 408-299-2305 for further assistance.
Learn even more ⇓ Learn more ⇓ Show less
What are the other City and County Jails in Santa Clara County?
What are the other Jails in the Neighboring Counties surrounding Santa Clara County?
This facility, known as "Santa Clara Main Jail Facility" is also known as Santa Clara County Jail - North, Santa Clara County Criminal Court, Santa Clara County Jail - North, California, Santa Clara.
