Santa Clara County Juvenile Hall Family & Friends Information

Santa Clara County Juvenile Hall INMATE & FAMILY SERVICES

The Santa Clara County Juvenile Hall in San Jose, Santa Clara County, California, like all jails is a maximum security facility. Because the inmates in this jail range from low level offenders to those being held for violent crimes like robbery, rape and murder, the security level is as high as is it is in any maximum security state prison. Some of the security features in this facility include security cameras, electronic detection and reinforced fencing topped with razor wire. Correctional officers in Santa Clara County Juvenile Hall are armed with mace and trained to use physical force to protect themselves and other inmates from violence.

The men, women and juveniles being held in the Santa Clara County Juvenile Hall are either awaiting trial or have been sentenced in the Santa Clara County Court System already and been sentenced to a period of time of one year or less. When an inmate is sentenced to a year or more, they are admitted into the California Prison or Federal Prison System. Inmates in the Santa Clara County Juvenile Hall are fed three meals a day totaling 2,500 calories, are allowed access to phones to contact friends and family members, are allowed at least one hour a day for exercise, have access to books, bathroom and shower facilities. The inmates are allowed mail to be delivered to them as well as newspapers and magazine from trusted outside publishers.

How an Inmate Makes a Phone Call to You or Others from Santa Clara County Juvenile Hall

To set up a phone account so that your inmate can call you from Santa Clara County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Santa Clara County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do You Communicate with an Inmate in the Santa Clara County Juvenile Hall by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Santa Clara County Juvenile Hall, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Santa Clara County Juvenile Hall Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to Bail out an Inmate in Santa Clara County

To Bail out or Post Bond for an Inmate in Santa Clara County Juvenile Hall follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Santa Clara County Juvenile Hall, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Santa Clara County Juvenile Hall uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Santa Clara County Juvenile Hall using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Santa Clara County Juvenile Hall may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Santa Clara County Juvenile Hall inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Santa Clara County Juvenile Hall

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Santa Clara County Juvenile Hall inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Deposit Money into an Inmate's Account in Santa Clara County Juvenile Hall

To deposit money into the account of an inmate in Santa Clara County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Santa Clara County Juvenile Hall
  • Enter the Inmate ID of your inmate.  This can be found by calling  or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Santa Clara County Juvenile Hall

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


 

Santa Clara County Juvenile Hall

STATE COUNTY BEDS
California Santa Clara 390


PHYSICAL ADDRESS

840 Guadalupe Parkway
San Jose, CA 95110


TELEPHONE NUMBER


FAX

Juvenile Hall: 408-280-5172

INMATE MAIL

Inmate's First and Last Name
Resident's first and last name
Santa Clara County Juvenile Hall
840 Guadalupe Parkway
San Jose, CA 95110


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This facility, known as "Santa Clara County Juvenile Hall" is also known as Santa Clara County Juvenile Detention, Santa Clara County Probation Department, Santa Clara County Juvenile Hall , Santa Clara County Juvenile Hall , California, Santa Clara.