Santa Cruz County Juvenile Hall Inmate Mail Policies

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Santa Cruz County Juvenile Hall Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Juvenile's Name
Santa Cruz County Juvenile Hall
3650 Graham Hill Road
Felton, CA 95018

All mail sent to an inmate at the Santa Cruz County Juvenile Hall must include the sender's name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

Main Phone: 831-454-2420

The information below provides complete instructions regarding the Santa Cruz County Juvenile Hall Inmate Mail Policies, Mail Instructions, what type of mail is NOT allowed, Rules for Mailing letters, photos, postcards, emailing an inmate, magazines, newspapers, books and packages to Santa Cruz County Juvenile Hall in Felton, California.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.

The Santa Cruz County Juvenile Hall has a zero-tolerance policy regarding mail violations.

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
Juvenile's Name
Santa Cruz County Juvenile Hall
3650 Graham Hill Road
Felton, CA 95018

All mail sent to an inmate at the Santa Cruz County Juvenile Hall must include the senders name and mailing address in the top left corner of the envelope or postcard.

Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

To confirm the mailing address and/or any new policies regarding inmate mail call 831-454-2420 or check the most recent updates on the jail's website by going here.

How an Inmate Makes a Phone Call to You or Others from Santa Cruz County Juvenile Hall

To set up a phone account so that your inmate can call you from Santa Cruz County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Santa Cruz County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How Do Inmates in Santa Cruz County Juvenile Hall Make Phone Calls?

To receive phone calls from inmates in Santa Cruz County, or to assist them in making phone calls to other people, follow these steps:

Santa Cruz County Juvenile Hall uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Santa Cruz County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Santa Cruz County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Santa Cruz County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.