Eagle County Detention Facility, CO Video Visitation

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Eagle County Detention Facility

Address:
885 East Chambers Avenue
Eagle, CO 81631
Phone:
970-328-8564

Remote Video Visitation at Eagle County Detention Facility

Eagle County Detention Facility uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

Register or Log in to your account
Select the facility where the inmate is located and the inmate you wish to visit.
Select the "Video Visit an Inmate" option
Follow the prompts on screen to schedule the visit.

Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
Steps Inmate canteen Visitation:
1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
2. Log in, select your inmate, and select the Video Visit an Inmate option.
3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Eagle County Detention Facility will either approve or deny it.
4. Once approved you will be all set to video visit!
NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Eagle County Detention Facility
ON-SITE (at the jail) INMATE VIDEO VISITATION SCHEDULE

Each visitation is limited to (1) 20 minute visit in a 48 hour period at no charge.

DAY	TIMES
MONDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
TUESDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
WEDNESDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
THURSDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
FRIDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
SATURDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
SUNDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM

Eagle County Detention Facility
OFF-SITE (at home) INMATE VIDEO VISITATION SCHEDULE

Off-site visits are not limited in the amount of visits allowed, but are limited to 20 minutes per-session.
Off-site visits cost $0.39 per minute. Rates are subject to change.

DAY	TIMES
MONDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
TUESDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
WEDNESDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
THURSDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
FRIDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
SATURDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM
SUNDAY	7:30AM-11:00AM 1:30PM-4:30PM 7:30PM-11:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Eagle County Detention Facility money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How Do Inmates in Eagle County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Eagle County, or to assist them in making phone calls to other people, follow these steps:

Eagle County Detention Facility uses the services of a company named Inmate Sales.
Register with them online or call them at 877-998-5678.
Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
Services for Eagle County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Eagle County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Have Remote Video Visits with an Inmate in Eagle County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Eagle County Detention Facility inmate, follow the instructions below:

Register and create an account with your Eagle County inmate using Inmate Canteen.
Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Eagle County Detention Facility.
You can also send and receive secure messages and use them to make and receive phone calls with your Eagle County inmate.
This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Eagle County Detention Facility and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Eagle County, visit our full page guide.

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

How Do Inmates in Eagle County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Eagle County, or to assist them in making phone calls to other people, follow these steps:

Eagle County Detention Facility uses the services of Inmate Canteen.
Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
Services for Eagle County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

Register or Log in to your account
Select Colorado, then Eagle County Detention Facility, then the inmate you wish to purchase a phone card or calling time for.
Select the "Purchase Phone Card for an Inmate" option.
Follow the prompts on screen to purchase the phone card for your inmate in Eagle County.

For all the information regarding phone calls with Eagle County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Eagle County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Eagle County Detention Facility follow these steps:

Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
Select Colorado, then Eagle County Detention Facility, and then the inmate you wish to purchase commissary items for.
Select the "Purchase Commissary Items" option.
Follow the prompts on screen to purchase items for an inmate.
Maximum spend is $125.00.
NOTE: Eagle County Detention Facility may at times only allow online deposits for your inmate to purchase their own commissary locally.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Eagle County Detention Facility, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Eagle County.

How to Send a Secure Email Message to an Inmate in Eagle County

To send a secure email message to an inmate in Eagle County Detention Facility follow these steps:

Register with Inmate Canteen to create an account or log in if you already have one.
Select Colorado, then select Eagle County Detention Facility, and then the inmate you want to send your message to.
Add money to your account.
Verify your email.
Send message.
NOTE: All messages between you and your Eagle County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Eagle County Detention Facility, the costs, rules, policies and more check out our Secure Messaging Guide for Eagle County.

How to Set up Phone Calling Between you and Your Inmate in the Eagle County Detention Facility

To set up a phone calling account between you and your Eagle County inmate, follow these instructions:

Create an account by first registering with Prodigy Sales/Telewest.
You will then be directed to choose a product; in other words what type of account you want to have in order to phone or to communicate with your Eagle County inmate.
Options for Eagle County Detention Facility include prepaid phone accouts, messaging services and video visitation.
You will ten be prompted to choose Colorado, then the Eagle County Detention Facility, then the amount you want to deposit, then your inmate's name.
The last step will be adding a payment method, and adding funds to the account.

For all the information you need regarding Eagle County Detention Facility phone times, costs, rules and regulations about communication by phone with an inmate, check out our Inmate Phone Page.
NOTE: All of your phone, messaging and video visitation communication will be recording. It is advised that you do not discuss sensitive information regarding your Eagle County inmate's pending case.