El Paso County Jail

To search for an inmate in the El Paso County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 719-390-2000 for the information you are looking for. You can also look up the court dockets (schedules) for upcoming criminal court cases in El Paso County and every other county in Colorado.

El Paso County Jail Inmate Search

The El Paso County Jail maintains an average of 1500 offenders in custody on any given day. The El Paso County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year El Paso County law enforcement agencies arrest and detain approximately 30,800 offenders.

The following charts of El Paso County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the El Paso County Corrections Department, the state of Colorado Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in El Paso County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for El Paso County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the El Paso County Jail? What is the Schedule?

El Paso County Jail
ON-SITE (at the jail) INMATE VISITATION

• Visits must be scheduled at least 48 hours in advance.
• All video visits must be scheduled during the inmate’s unlocked time. You can call the Video Visitation Center during business hours to get this information.  You may also telephone the Video Visitation Center and schedule by phone. Call 719-390-2000 or the Visitation desk at 719-390-2373.
• On-site visitors will be limited to 2 visits per day or 4 per week. 
• Visits are approximately 30 minutes in length.
• If you arrive late for your visit, you will be allowed the balance of the scheduled visit. The time on the visit will not be adjusted.
• Arrive at least 5-10 minutes prior to your scheduled visit.
• The 'week' begins with Sunday and ends with Saturday. 

El Paso County Jail
OFF-SITE (at home) INMATE VISITATION

• Visits must be scheduled at least 48 hours in advance.
• All video visits must be scheduled during the inmate’s unlocked time. You can call the Video Visitation Center during business hours to get this information.  You may also telephone the Video Visitation Center and schedule by phone. Call 719-390-2000 or the Visitation desk at 719-390-2373.
• Off-site visitors ARE allowed unlimited visits. 
• Visits are approximately 30 minutes in length.
• If you arrive late for your visit, you will be allowed the balance of the scheduled visit. The time on the visit will not be adjusted.
• Arrive at least 5-10 minutes prior to your scheduled visit.
• The 'week' begins with Sunday and ends with Saturday. 

Inmates are limited by the following amount of visitations allowed a day/week per ward:

• A1- 4 a week
• A2- 1 a week
• A3- 2 a week
• B1-1 a week
• B2- 4 a week
• B3- 4 a week
• B4- 1 a week unless MH they may get 2 a day
• C1- 4 a week
• C2- 6 a week
• D1- 2 a week
• D2 4 a week
• Tower Wards are 2 a day/6 per week
• Disciplinary Lockdown Inmates do not get any visits

El Paso County Jail uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select El Paso County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at El Paso County Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in El Paso County Jail?

To visit an inmate in El Paso County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, El Paso County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in El Paso County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in El Paso County follow these steps:
1.  Start by confirming that El Paso County Jail's Video Visitation is working correctly by looking up El Paso County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select El Paso County Jail, and then the inmate you wish to communicate with.

Other El Paso County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the El Paso County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in El Paso County, can be found on our Visit Inmate Page.

El Paso County Jail Phone: 719-390-2000

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the El Paso County Jail?

El Paso County Jail
ON-SITE (at the jail) INMATE VISITATION

• Visits must be scheduled at least 48 hours in advance.
• All video visits must be scheduled during the inmate’s unlocked time. You can call the Video Visitation Center during business hours to get this information.  You may also telephone the Video Visitation Center and schedule by phone. Call 719-390-2000 or the Visitation desk at 719-390-2373.
• On-site visitors will be limited to 2 visits per day or 4 per week. 
• Visits are approximately 30 minutes in length.
• If you arrive late for your visit, you will be allowed the balance of the scheduled visit. The time on the visit will not be adjusted.
• Arrive at least 5-10 minutes prior to your scheduled visit.
• The 'week' begins with Sunday and ends with Saturday. 

El Paso County Jail
OFF-SITE (at home) INMATE VISITATION

• Visits must be scheduled at least 48 hours in advance.
• All video visits must be scheduled during the inmate’s unlocked time. You can call the Video Visitation Center during business hours to get this information.  You may also telephone the Video Visitation Center and schedule by phone. Call 719-390-2000 or the Visitation desk at 719-390-2373.
• Off-site visitors ARE allowed unlimited visits. 
• Visits are approximately 30 minutes in length.
• If you arrive late for your visit, you will be allowed the balance of the scheduled visit. The time on the visit will not be adjusted.
• Arrive at least 5-10 minutes prior to your scheduled visit.
• The 'week' begins with Sunday and ends with Saturday. 

Inmates are limited by the following amount of visitations allowed a day/week per ward:

• A1- 4 a week
• A2- 1 a week
• A3- 2 a week
• B1-1 a week
• B2- 4 a week
• B3- 4 a week
• B4- 1 a week unless MH they may get 2 a day
• C1- 4 a week
• C2- 6 a week
• D1- 2 a week
• D2 4 a week
• Tower Wards are 2 a day/6 per week
• Disciplinary Lockdown Inmates do not get any visits

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

How Do You Deposit Money for an Inmate in the El Paso County Jail?

There are multiple ways to add money to an inmate's account at El Paso County Jail, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Jail Lobby Kiosk - Kiosks accept cash, credit cards, and debit cards.
4. Mail-in Lockbox - Friends or Family who do not have a credit or debit card can mail money orders to their secure lockbox to make deposits to an inmate’s account. Depositors use a customized form that captures all needed information. Upon receipt, they process and post the deposits to the inmate's trust fund in approximately 48 hours.

Money orders may be mailed to inmates at:
Access Corrections
P.O. Box 12486
St. Louis, MO 63132

Money orders must be made out to "Access Secure Deposits".
Include the state, city, inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Go to any Cash Pay Today location to deposit cash to your inmate's account.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in El Paso County

To send commissary money to an inmate in El Paso County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Colorado, then select El Paso County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for El Paso County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

How Do I Receive Phone Calls from an Inmate in the El Paso County Jail?

How Do You Communicate with an Inmate in the El Paso County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for El Paso County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the El Paso County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

How do I Mail an Inmate in the El Paso County Jail, and what can I send them?

El Paso County Jail Inmate Mail Guidelines

Postcards
The El Paso County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The El Paso County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Admit/Booking Number
El Paso County Sheriff’s Office
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Admit/Booking Number
El Paso County Jail
2739 E. Las Vegas St.
Colorado Springs, CO 80906-1522

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The El Paso County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Admit/Booking Number
El Paso County Jail
2739 E. Las Vegas St.
Colorado Springs, CO 80906-1522

El Paso County Jail Inmate Mail Guidelines

Postcards
The El Paso County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The El Paso County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Admit/Booking Number
El Paso County Sheriff’s Office
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Admit/Booking Number
El Paso County Jail
2739 E. Las Vegas St.
Colorado Springs, CO 80906-1522

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The El Paso County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Admit/Booking Number
El Paso County Jail
2739 E. Las Vegas St.
Colorado Springs, CO 80906-1522

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

Can I purchase Commissary Online for an Inmate in the El Paso County Jail, and what can I purchase?

El Paso County Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Colorado.
3. Select El Paso County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by El Paso County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the El Paso County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in El Paso County

To send commissary money to an inmate in El Paso County Jail follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Colorado, then select El Paso County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for El Paso County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

How Can I Communicate with an Inmate in the El Paso County Jail using an Online Messaging Service?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

Do Inmates in the El Paso County Jail have Access to Tablets or Computers?

El Paso County Jail allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at El Paso County Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at El Paso County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  El Paso County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at El Paso County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your El Paso County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 719-390-2000 for further assistance.

What are the other Jails in the Neighboring Counties surrounding El Paso County?