Hillsborough County Orient Jail Remote Inmate Video Visits

Hillsborough County Orient Jail

Address:
1201 Orient Road
Tampa, FL 33619

Phone:

813-247-8300

Remote Visitation with an Inmate at the Hillsborough County Orient Jail

Hillsborough County Orient Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Hillsborough County Orient Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Hillsborough County Orient Jail on-site Inmate Video Visitation

On-site Video Visits take place at the Falkenburg Road Jail.
Falkenburg Road Jail
520 N. Falkenburg Road
Tampa, FL 33619

Rules, Guidelines and Procedures

  • You must first register and schedule your appointment online.
  • Appointments may be scheduled by you up to seven (7) calendar days in advance.
  • Each inmate is permitted to have up to three (3) visitors per visit. One of the three visitors must be an adult.
  • Inmates can have up to three (3) scheduled visits per calendar week.
  • If you schedule a visit, then don't show up, or do not cancel within 24 hours of the scheduled visit, your 'no show' visit will count towards one of the inmate's allotted visits.
  • All internet video visitors are required to check-in within the first fifteen (15) minutes prior to the scheduled visitation time. Failure to do so may result in the visit being cancelled. 
  • The last visit each day begins at 8:00PM.
DAY TIMES
SUNDAY 10:00AM - 8:40PM
MONDAY 10:00AM - 8:40PM
TUESDAY 10:00AM - 8:40PM
WEDNESDAY 10:00AM - 8:40PM
THURSDAY 10:00AM - 8:40PM
FRIDAY 10:00AM - 8:40PM
SATURDAY 10:00AM - 8:40PM


Hillsborough County Orient Jail Inmate Video Visitation from Home

Rules, Guidelines and Procedures

  • You must first register and schedule your appointment online.
  • The cost is $8.00 for a twenty (20) minute session.
  • All internet video visitors are required to check-in within the first fifteen (15) minutes prior to the scheduled visitation time. Failure to do so may result in the visit being cancelled. 
  • Appointments may be scheduled by you up to seven (7) calendar days in advance.
  • Inmates can have one (1) visit per day, and up to three (3) visits per calendar week.
  • If you schedule a visit, then don't show up, or do not cancel within 24 hours of the scheduled visit, your 'no show' visit will count towards one of the inmate's allotted visits.
  • The last visit each day begins at 8:30PM.
DAY TIMES
SUNDAY 9:30AM - 8:50PM
MONDAY 9:30AM - 8:50PM
TUESDAY 9:30AM - 8:50PM
WEDNESDAY 9:30AM - 8:50PM
THURSDAY 9:30AM - 8:50PM
FRIDAY 9:30AM - 8:50PM
SATURDAY 9:30AM - 8:50PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hillsborough County Orient Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Hillsborough County Orient Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Hillsborough County Orient Jail may allow you an extended visitation. Call 813-247-8300 to ask for special consideration.
* Call 813-247-8300 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How an Inmate Makes a Phone Call to You or Others from Hillsborough County Orient Jail

To set up a phone account so that your inmate can call you from Hillsborough County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hillsborough County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Arrange Video Visitation with Hillsborough County Orient Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Hillsborough County Orient Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Hillsborough County Orient Jail, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Hillsborough County Orient Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Hillsborough County Orient Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Hillsborough County Orient Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Hillsborough County Orient Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Hillsborough County Orient Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Hillsborough County Orient Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Hillsborough County Orient Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Hillsborough County Orient Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Hillsborough County Orient Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Hillsborough County Orient Jail Inmate by Mail and by Email

To mail or email an inmate in Hillsborough County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Hillsborough County Orient Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Hillsborough County Orient Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Hillsborough County Orient Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Hillsborough County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Hillsborough County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How to Deposit Money into an Inmate's Account in Hillsborough County Orient Jail

To deposit money into the account of an inmate in Hillsborough County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Florida.
  • Select Hillsborough County Orient Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 813-247-8300 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Hillsborough County Orient Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Hillsborough County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Hillsborough County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Hillsborough County Orient Jail follow these steps:

  • Register here to create an account with icaregifts for Hillsborough County.
  • Choose Florida, then Hillsborough County Orient Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hillsborough County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Hillsborough County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Hillsborough County Orient Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Hillsborough County.


 

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