Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.
You can call Okaloosa County Jail 24 hours a day for inmate information at 850-689-5690.
This facility processes offenders arrested for misdemeanors and felonies within the county. They are brought here for booking and processing. Depending on their charges, they may remain incarcerated until they are either bonded out, released on their own recognizance, or ordered to stay in custody until their trial is resolved.
You can use the inmate search tool to view the jail's roster and see who is currently in custody.
Inmates sentenced to less than one year will serve their time in this facility. Those with sentences longer than one year will be transferred to either the Florida State Prison System or the Federal Bureau of Prisons.
On this page, you'll find information on inmate services, including the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's useful to note and save the inmate's jail ID or booking number, which is often needed for sending mail or other communications. If you can't find it online, you can call Okaloosa County Jail at 850-689-5690 for assistance.
Phone: 850-689-5690
Physical Address:
1200 East James Lee Blvd.
Crestview, FL 32539
Mailing Address (personal mail):
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
Other Jails and Prisons
To search for an inmate in the Okaloosa County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 850-689-5690 for the information you are looking for. You can also look up Arrests Warrants for Okaloosa County and the entire state of Florida, as well as Okaloosa County Criminal Court Cases and Courts for each county in the state of Florida.
Okaloosa County Jail Inmate Search
The Okaloosa County Jail maintains an average of 900 offenders in custody on any given day. The Okaloosa County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Okaloosa County law enforcement agencies arrest and detain approximately 18,700 offenders.
⇓ Learn more ⇓ Show lessThe Okaloosa County Jail in Crestview, Florida has a capacity of 594 inmates, but at times houses between 900 and 1,000 inmates. It is seriously overcrowded and because of that, consistently is in the news with violence, death and other issues related to having more inmates than the staff and facility can safely handle. In fact, in 2021 alone, there were five deaths at the jail in four months, prompting investigations by deputies.
It is located at 1200 East James Lee Boulevard, in Crestview, FL 32539. The phone number is 850-689-5690.
The Okaloosa County Jail is a regional medium security jail and has been operational since 2004. It obtained full accreditation in 2004, 2007, 2010, 2013, 2016, 2019 and 2022. The jail’s medical provider also received national level accreditation through the National Commission on Correctional Health Care in 2005, 2008, 2011, 2014, 2017, 2020 and 2023.
Inmate information, including those in custody, their charges, bond, mugshots, home address, booking number and more are found on the official Jail Roster.
The Okaloosa County Jail visitation hours are deatiled in the Visitation Section below and on the Visitation Page.
Inmates can be contacted through Securus Technologies; all of the details on how to register can be found below, although you can't call them, they have to call you. You just must set up the account. The same company handles the video visitation, texting, emails and tablet rentals.
The Okaloosa County Jail in Florida. like all detention centers these days, houses inmates with mental health issues, those awaiting trial, and those serving a sentence. Inmates must follow certain rules and regulations outlined in the Inmate Rules and Regulations Handbook.
If an inmate has an issue or complaint, they can submit it to the Inspector General's Office using the Citizen Complaint Form. Issues related to prison conditions can be brought up under section 1983 of Title 42 of the United States Code.
The Okaloosa County Jail in Florida is committed to providing a safe, secure, and humane environment for inmates. It upholds the Constitution of the United States and the laws of Florida with excellence and integrity. The Okaloosa County Sheriff's Office serves as the City of Destin's policing agency through an annual contract that designates twelve uniformed officers.
Once someone is arrested, they are taken to Okaloosa County Jail for booking. This process involves identifying the individual, determining charges, and deciding if they will be released on their own recognizance, released on bail, or held in custody until their court date.
It’s important for the arrestee to stay silent, as anything they say can be used against them. The best advice is to avoid answering any questions about the arrest until legal counsel is present.
The booking process at Okaloosa County Jail typically includes the following steps:
Depending on circumstances, booking can take anywhere from one hour to up to 48 hours, especially during busy periods or if the individual is uncooperative. For questions about paying an arrestee’s bond or bail amount, contact the facility at 850-689-5690.
After an individual is apprehended and taken to Okaloosa County Jail in Crestview for booking, their release options vary based on the situation:
1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond. Call 850-689-5690 for the exact bail amount.
There are different ways to settle an individual's bail or bond.
For more information on the bail process in Okaloosa County, Florida, visit the Okaloosa County Jail Bail Information Page.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Visit an Inmate in the Okaloosa County Jail? What is the Schedule?
1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690
ON SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 4:00PM |
| TUESDAY | 8:00AM - 4:00PM |
| WEDNESDAY | 8:00AM - 4:00PM |
| THURSDAY | 8:00AM - 4:00PM |
| FRIDAY | 8:00AM - 4:00PM |
| SATURDAY | no onsite visits |
| SUNDAY | no onsite visits |
1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 9:45PM |
| TUESDAY | 8:00AM - 9:45PM |
| WEDNESDAY | 8:00AM - 9:45PM |
| THURSDAY | 8:00AM - 9:45PM |
| FRIDAY | 8:00AM - 9:45PM |
| SATURDAY | 8:00AM - 9:45PM |
| SUNDAY | 8:00AM - 9:45PM |
The information below provides complete instructions regarding:
Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Okaloosa County Jail
Okaloosa County Jail uses HomeWAV for Inmate Video Visitation.
Off-site remote visits are simple and convenient for both inmates and you.
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.
Following these instructions exactly will enhance your chances of having trouble-free visits.
How Much does Homewav Cost?
Okaloosa County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.
There is NO minimum talk time. Each ‘call’ can be as short as one minute.
In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.
How does HomeWAV video visitation work?
1. Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call
How Do I add Funds to my account?
1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update”
4. Choose a way to pay (Credit, debit, or prepaid card.)
Can I use HomeWAV on my smartphone or tablet?
Yes, however your HomeWAV account must be first set up online from a computer.
Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.
To receive calls you must log in through the app and wait for the inmate to initiate the call.
You cannot add funds or make any changes to your account information through the app. These options are only available through the website.
The app should be solely used for video visitation.
What are the minimum PC requirements?
1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone
Can I use HomeWAV from the jail lobby if I don’t have a computer?
Yes, Okaloosa County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby.
How does the Inmate Know I am Logged in and Ready to Visit?
1. Make sure there are funds in your account and that you are marked as “appear online”.
2. The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on.
3. Once the inmate sees the notification, he or she will initiate the call.
4. When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.
Can I transfer funds from one inmate to another?
If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1. Homewav account holder’s name.
2. The number of minutes to be transferred.
3. Facility Name.
4. From which inmate to who do you want to transfer funds.
How do I get a refund on leftover funds?
Email HomeWAV at refunds@homewav.com with your refund request.
REFUNDS are subject to a $7.50 processing fee. *Note* refund requests must be sent from the email address of the registered visitor.
How can I contact HomeWAV if I’m having any problems?
HomeWAV Visitor Support is available 7 days a week during the following hours:
Monday – Friday
9:00AM to 6:00PM EST
Saturday – Sunday
8:00AM to 6:00PM EST
HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.
HomeWAV Frequently Asked Questions
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Okaloosa County Jail?
1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690
ON SITE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 4:00PM |
| TUESDAY | 8:00AM - 4:00PM |
| WEDNESDAY | 8:00AM - 4:00PM |
| THURSDAY | 8:00AM - 4:00PM |
| FRIDAY | 8:00AM - 4:00PM |
| SATURDAY | no onsite visits |
| SUNDAY | no onsite visits |
1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| MONDAY | 8:00AM - 9:45PM |
| TUESDAY | 8:00AM - 9:45PM |
| WEDNESDAY | 8:00AM - 9:45PM |
| THURSDAY | 8:00AM - 9:45PM |
| FRIDAY | 8:00AM - 9:45PM |
| SATURDAY | 8:00AM - 9:45PM |
| SUNDAY | 8:00AM - 9:45PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do You Deposit Money for an Inmate in the Okaloosa County Jail?
Option 1 - Dropping Money at the Jail
Bring money to the jail in person.
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Okaloosa County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Okaloosa County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.
To deposit money online for an inmate in Okaloosa County Jail follow these steps:
For all information, tips and procedures for sending money to an inmate in Okaloosa County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Okaloosa County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Do I Receive Phone Calls from an Inmate in the Okaloosa County Jail?
To receive phone calls from inmates in Okaloosa County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Okaloosa County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow do I Mail an Inmate in the Okaloosa County Jail, and what can I send them?
Postcards
The Okaloosa County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.
Envelopes
The Okaloosa County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.
Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. No greeting cards. Envelopes no larger than ¼” x 12” x 15”, or will be returned to sender.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539
Newspapers
Newspapers are not allowed to be mailed. Must be ordered on tablets.
Magazines
Magazines are not allowed to be mailed. Must be ordered on tablets.
Books
Books are not allowed to be mailed. Must be ordered on tablets.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessCan I purchase Commissary Online for an Inmate in the Okaloosa County Jail, and what can I purchase?
Family members and friends can go to their website, order for their inmate and have it delivered directly to Okaloosa County Jail.
Instructions
1. Register here first.
2. Confirm registration in your email.
3. Select Florida, then Okaloosa County Jail, then input your inmate’s name.
4. Shop… then pay using a Visa, MC or Discover credit or debit card.
Useful Information
1. Each order incurs a $5.95 processing fee.
2. Orders are delivered once a week.
3. There is no limit to the number of orders you can place each week.
4. You can purchase orders for multiple inmates and/or at multiple jails.
5. Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6. Orders are delivered to the jail within ten days.
7. Returns incur a 20% restocking fee.
Resources
Frequently Asked Questions.
Check the Status of your order here.
Online Contact Form.
Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time. If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: support@jailcanteen.com.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Okaloosa County Jail follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Okaloosa County Jail check out our Commissary Instructions Page for Okaloosa County.
Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST.
Email: support@jailcanteen.com.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessHow Can I Communicate with an Inmate in the Okaloosa County Jail using an Online Messaging Service?
How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.
Frequently Asked Questions
How do you add funds to your Homewav account?
Does Homewav offer other services?
What is the cost to use Homewav?
Can I get a refund if something goes wrong?
How does your inmate know that there is a balance on the account and the account is available to use?
You can add funds to your inmate's HomeWAV account via the website, on their mobile apps ( iphone, android ), through PayNearMe at a local store, or through their automated phone payment system.
Go the the Solutions Page for full video tutorials and answers to your questions.
How does HomeWAV messaging system work?
1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.
Go the the Solutions Page for full video tutorials and answers to your questions.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessDo Inmates in the Okaloosa County Jail have Access to Tablets or Computers?

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.
Questions:
To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.
Learn even more ⇓ Learn more ⇓ Show lessWhat are the other City and County Jails in Okaloosa County?
What are the other Jails in the Neighboring Counties surrounding Okaloosa County?
This facility, known as "Okaloosa County Jail" is also known as Okaloosa County Department of Corrections, Okaloosa County Jail & Corrections , Okaloosa County Jail & Corrections , Florida, Okaloosa.
The Okaloosa County Jail serves the following cities and towns of Okaloosa County: Cinco Bayou, Crestview, Destin, Fort Walton Beach, Laurel Hill, Mary Esther, Niceville, Shalimar and Valparaiso.