Okaloosa County Jail

Search for an Inmate or Active Arrest Warrant in Okaloosa County

Okaloosa County Jail

You can get inmate information by calling the 900-bed Okaloosa County Jail at 850-689-5690, any time of day or night.

Anyone taken into custody in this county on a misdemeanor or felony charge is brought here for booking and processing. Based on the charges, they may be held until they are bonded out, released on their own recognizance, or remain in custody until the end of their trial.

The inmate search tool shows the names of people currently held at this facility.

Sentences of less than a year are served at this jail. Sentences longer than that are served in the Florida State Prison System or the Federal Bureau of Prisons.

Find information on this page about the visitation schedule and policies, funding an inmate’s account, mail, inmate calls, voicemail, emails and texts, tablet rentals, bail bonds, and commissary.

Once you find the inmate’s jail ID or booking number, save it for mail and other communication. If it’s not online, call Okaloosa County Jail at 850-689-5690.

Phone

850-689-5690

Physical address

1200 East James Lee Blvd.
Crestview, FL 32539
Get directions

Mailing address (personal mail)

Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539

Mailing address (legal mail or subscriptions)

Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539

Other Jails and Prisons

You can search the Okaloosa County Jail’s inmates on the Official Jail Inmate Roster and review each person’s charges, bond amount, when they can get visits, and mugshot. For more help, call the jail at 850-689-5690. You can also use the state’s wanted persons search to check for warrants in Okaloosa County and across Florida, and the online court records portal to find criminal cases in participating counties.

Okaloosa County Jail Inmate Search

Every Florida county, including Okaloosa County, follows the same basic bail rules. Most defendants have a constitutional right to pretrial release on reasonable conditions, except those charged with capital or life felonies when the proof is evident, or those no conditions could safely release. Many minor misdemeanors and traffic offenses end with a notice to appear. Bond amounts for other charges come from a uniform statewide bond schedule set by the Florida Supreme Court.

The jail can tell you an inmate’s bail if you call the Okaloosa County Jail at 850-689-5690. You can also look at the Florida uniform statewide bond schedule for 2026, which sets minimum bond amounts statewide. Local circuits can raise them, and certain serious charges require a judge’s review first. The county accepts cash, a surety bond, or a property bond, or can release an offender on personal recognizance.

By the numbers, the Okaloosa County Jail:

  • Is licensed for 900 inmates at any given time
  • Often has to make room for many more, especially on weekends

At most city and county jails in Florida, at least 35-40% of inmates turn over monthly, another 25-30% every 90 days, and another 15-20% every six months, while about 8-9% stay six to twelve months. Inmates held longer than twelve months are usually facing serious charges like rape or murder. Because those cases take longer to prepare for trial, offenders arrested in this county remain in custody at one of the Okaloosa County facilities much longer.

Each year, Okaloosa County law enforcement agencies arrest and detain approximately 18,700 offenders.

Take a look at our photo gallery of the jail, collected over the years.

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The Okaloosa County Jail in Crestview, Florida has a capacity of 594 inmates, but at times houses between 900 and 1,000 inmates. It is seriously overcrowded and because of that, consistently is in the news with violence, death and other issues related to having more inmates than the staff and facility can safely handle. In fact, in 2021 alone, there were five deaths at the jail in four months, prompting investigations by deputies.

Every adult arrested in Okaloosa County, from Crestview to Fort Walton Beach and Destin, is booked into the Okaloosa County Jail at 1200 East James Lee Boulevard, Crestview, FL 32539. Escambia and Okaloosa are the two counties in this area where the jail isn’t run by the Sheriff. It is operated by the Okaloosa County Department of Corrections under the Board of County Commissioners. The main number is (850) 689-5690, and the department’s email is Okaloosadoc@myokaloosa.com. About 153 staff members work at the jail. It has held state accreditation since 2004, and its medical program has been accredited by the National Commission on Correctional Health Care since 2005. The county doesn’t post a bed count or daily population online, so call if you need those figures. The jail holds men and women awaiting trial and people serving county sentences of up to a year. Longer sentences go to the Florida Department of Corrections.

Okaloosa is in Florida’s First Judicial Circuit. After booking, the arrested person has a first appearance before a judge within 24 hours, as Florida Rule 3.130 requires. The Florida Constitution (Art. I, §14) protects pretrial release on reasonable conditions for most charges. It excludes capital or life felonies when the proof is evident or the presumption great, and cases where no conditions can keep the community safe. Initial bond amounts come from the Florida Supreme Court’s uniform statewide bond schedule for 2026. The circuit’s chief judge may raise local amounts, some charges must go before a judge first, and the first appearance judge can depart from the schedule. Minor misdemeanors frequently end in a notice to appear. The jail’s handbook says cash bonds can be paid by credit card up to $1,500. Licensed bail agents charge the non-refundable premium filed with the state under §648.33, which is 10% on state bonds with a $100 minimum.

You can look up anyone in custody with the Okaloosa inmate locator. Visits now run through HomeWAV, which replaced Securus. Public visits at the jail are free, Monday through Friday from 8 a.m. to 4 p.m., except holidays. Remote visits are available every day from 7 a.m. to 9:55 p.m., including holidays. Every visitor needs a HomeWAV account and a government-issued photo ID. Children must stay with a parent or legal guardian. Clothing should be conservative and cover you from shoulders to waist, with no short shorts and no strapless tops. For setup help, see the county’s inmate services page.

Mail goes to the inmate’s name, Okaloosa County Department of Corrections, 1200 East James Lee Boulevard, Crestview, FL 32539. Send letters only. Greeting cards, newspapers, magazines and large or padded envelopes are rejected. You can add money through JailATM web deposits or at the lobby kiosk, which takes cash and cards. Money orders should be made payable to Okaloosa County Department of Corrections, with the inmate’s name at the bottom. They must arrive by 6 a.m. Friday to be available the next week. Accounts are capped at $1,000. The 2022 handbook lists Securus for phone calls, but ask the jail which provider handles calls now. Family can receive an inmate’s property only as a complete package, and anything left behind is disposed of 15 days after release.

The jail offers mental health and substance abuse services, vocational rehabilitation, a library with legal materials on tablets, chaplain services, and two re-entry coordinators who help people plan for release. The Sheriff’s Office doesn’t post an online warrant list. Search FDLE’s wanted persons database, which isn’t complete. You can also call the OCSO Warrants Division at (850) 651-7432, weekdays from 7:30 a.m. to 4:30 p.m.

We couldn’t confirm any EC Rider bus route that stops near the jail, so plan on driving. Gas is close by at Tom Thumb, 1602 E. James Lee Blvd., and Petro Express, 510 N. Ferdon Blvd. For food, head west to Burger King at 198 W. James Lee Blvd. or McDonald’s at 302 W. James Lee Blvd.

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How does the booking process work at Okaloosa County Jail?

Once someone is arrested, they are taken to Okaloosa County Jail for booking. This process involves identifying the individual, determining charges, and deciding if they will be released on their own recognizance, released on bail, or held in custody until their court date.

It’s important for the arrestee to stay silent, as anything they say can be used against them. The best advice is to avoid answering any questions about the arrest until legal counsel is present.

The booking process at Okaloosa County Jail typically includes the following steps:

  • Verifying identity.
  • Taking a mugshot.
  • Answering questions regarding medical, mental health, and substance use history.
  • DNA collection, if required.
  • Conducting a thorough search.
  • Confiscating personal belongings.
  • Providing a free phone call.

For questions about paying an arrestee’s bond or bail amount, contact the facility at 850-689-5690.

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What is the process to pay bail for someone detained in Okaloosa County?

After an individual is apprehended and taken to Okaloosa County Jail in Crestview for booking, their release options vary based on the situation:

1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond.  Call 850-689-5690 for the exact bail amount.

There are different ways to settle an individual's bail or bond.

  • To post a cash bond, pay the full amount at the jail bonding window or the clerk's office by cash, cashier's check or money order; many facilities also accept cards at a lobby kiosk or through an online bond vendor for a fee, and you will need the inmate's full name and booking number (jail phone: 850-689-5690).
  • A licensed bail bondsman in Okaloosa County can assist with payment.
  • Real property such as land or a house is accepted as collateral by many courts, provided the owner proves clear title and equity worth at least the bond, frequently twice the bond, with a deed and a current tax or appraisal value; the court that set bail signs off on it.

For more information on the bail process in Okaloosa County, Florida, visit the Okaloosa County Jail Bail Information Page.

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How Do You Visit an Inmate in the Okaloosa County Jail? What is the Schedule?

Okaloosa County Jail Inmate on-site Video Visitation

1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690

  • First, you must register with Homewav Communications online.
  • This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
  • Once you do this, you can choose Okaloosa County Jail, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

DAY TIMES
MONDAY 8:00AM - 4:00PM
TUESDAY 8:00AM - 4:00PM
WEDNESDAY 8:00AM - 4:00PM
THURSDAY 8:00AM - 4:00PM
FRIDAY 8:00AM - 4:00PM
SATURDAY no onsite visits
SUNDAY no onsite visits


Okaloosa County Jail Inmate Remote Video Visitation

1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690

  • First, you must register with Homewav Communications online.
  • This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
  • Once you do this, you can choose Okaloosa County Jail, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

DAY TIMES
MONDAY 8:00AM - 9:45PM
TUESDAY 8:00AM - 9:45PM
WEDNESDAY 8:00AM - 9:45PM
THURSDAY 8:00AM - 9:45PM
FRIDAY 8:00AM - 9:45PM
SATURDAY 8:00AM - 9:45PM
SUNDAY 8:00AM - 9:45PM

The Okaloosa County Jail uses Homewav for all Video Visitation services.

The information below provides complete instructions regarding:

Visiting Hours and Visitation Schedule,
Visitation Rules,
Application & Registration
Inmate Video Visits, and
Jail Visitation Process for the Okaloosa County Jail

Okaloosa County Jail uses HomeWAV for Inmate Video Visitation. 

Off-site remote visits are simple and convenient for both inmates and you. 
Outgoing calls can be initiated from the detention facility without the need for advanced scheduling.
HomeWAV is compatible with both Apple iOS and Android.
HomeWAV is compatible with most major browsers on either PC or Mac computers, but works best with Google Chrome.

 

Following these instructions exactly will enhance your chances of having trouble-free visits.

How Much does Homewav Cost?

Okaloosa County Jail charges $0.50 cents per minute for video visitation and $1.00 for each video message.  

There is NO minimum talk time. Each ‘call’ can be as short as one minute.

In addition, there is a $1.00 fee for any purchase. All “Talk to me Funds” can only be used between the inmate and the visitor who owns the account.

How does HomeWAV video visitation work?

1.  Sign Up Here.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Then you just wait for the inmate to call

How Do I add Funds to my account?

1. Once you are logged in, click “Add Talk to Me Funds
2. Type in the amount of dollars you want to add to your account.
3. Click “Update” 
4. Choose a way to pay (Credit, debit, or prepaid card.)

Can I use HomeWAV on my smartphone or tablet?

Yes, however your HomeWAV account must be first set up online from a computer. 

Once you have added funds to your account, you will need to install the Homewav app onto your phone or tablet.

To receive calls you must log in through the app and wait for the inmate to initiate the call. 

You cannot add funds or make any changes to your account information through the app. These options are only available through the website. 

The app should be solely used for video visitation.

What are the minimum PC requirements?

1. A computer with Windows Operating System. (Note: HomeWAV works best with Chrome.)
2. Speakers or Headphones
3. Camera and microphone

Can I use HomeWAV from the jail lobby if I don’t have a computer?

Yes, Okaloosa County Jail has a HomeWAV kiosk in their lobby for you to use if you don’t have a computer or smartphone, however due to COVID issues you may be temporarily prohibited entrance into their lobby. 

How does the Inmate Know I am Logged in and Ready to Visit?

1.    Make sure there are funds in your account and that you are marked as “appear online”.
2.    The moment you log in, the HomeWAV screen at the facility will light up green and display the inmates name. This informs the inmate that they have a visitor that is now logged on. 
3.    Once the inmate sees the notification, he or she will initiate the call.
4.    When the inmate initiates the call, a ringing sound will take place and a pop-up box will appear, asking you if you want to accept the call.

Can I transfer funds from one inmate to another?

If you have multiple inmates and would like to transfer your funds to a different inmate, please call HomeWAV at 314-764-2872 or email support@homewav.com and include the following information:
1.    Homewav account holder’s name.
2.    The number of minutes to be transferred.
3.    Facility Name.
4.    From which inmate to who do you want to transfer funds.

How do I get a refund on leftover funds?

Email HomeWAV at refunds@homewav.com with your refund request. 
REFUNDS are subject to a $7.50 processing fee.  *Note* refund requests must be sent from the email address of the registered visitor.

How can I contact HomeWAV if I’m having any problems?

HomeWAV Visitor Support is available 7 days a week during the following hours:

Monday – Friday 
9:00AM to 6:00PM EST

Saturday – Sunday 
8:00AM to 6:00PM EST

HomeWAV Customer Service: Call 314-764-2872, or toll free 844-394-6639.

HomeWAV Video Tutorials

HomeWAV Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Okaloosa County Jail?

Okaloosa County Jail Inmate on-site Video Visitation

1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690

  • First, you must register with Homewav Communications online.
  • This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
  • Once you do this, you can choose Okaloosa County Jail, choose your inmate and then schedule a time.

ON SITE VISITATION SCHEDULE

DAY TIMES
MONDAY 8:00AM - 4:00PM
TUESDAY 8:00AM - 4:00PM
WEDNESDAY 8:00AM - 4:00PM
THURSDAY 8:00AM - 4:00PM
FRIDAY 8:00AM - 4:00PM
SATURDAY no onsite visits
SUNDAY no onsite visits


Okaloosa County Jail Inmate Remote Video Visitation

1200 East James Lee Blvd.
Crestview, FL 32539
850-689-5690

  • First, you must register with Homewav Communications online.
  • This requires uploaded a recent photo and a copy of your valid, government issued photo ID.
  • Once you do this, you can choose Okaloosa County Jail, choose your inmate and then schedule a time.

REMOTE VISITATION SCHEDULE

DAY TIMES
MONDAY 8:00AM - 9:45PM
TUESDAY 8:00AM - 9:45PM
WEDNESDAY 8:00AM - 9:45PM
THURSDAY 8:00AM - 9:45PM
FRIDAY 8:00AM - 9:45PM
SATURDAY 8:00AM - 9:45PM
SUNDAY 8:00AM - 9:45PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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How Do You Deposit Money for an Inmate in the Okaloosa County Jail?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Okaloosa County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Okaloosa County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the payee the jail names (check with the jail first) and put their Inmate ID# in memo section of the Money Order. Never mail cash or a personal check.
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539


Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Okaloosa County

To deposit money online for an inmate in Okaloosa County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Okaloosa County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Florida, then choose Okaloosa County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Okaloosa County Jail, and then input your payment method. 
  • NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
  • If you need to phone JailATM customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Okaloosa County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Okaloosa County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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How Do I Receive Phone Calls from an Inmate in the Okaloosa County Jail?

How Do Inmates in Okaloosa County Jail Make Phone Calls?

To receive phone calls from inmates in Okaloosa County, or to assist them in making phone calls to other people, follow these steps:

  • Okaloosa County Jail uses the services of HOMEWAV.
  • Register with them online or call them at 844-394-6639. 
  • Agents are available from 8:00 AM - 5:00 PM CST, 7 days a week, 365 days a year, and speak both English & Spanish.
  • Services for Okaloosa County inmates and their families and friends include prepaid HomeWAV accounts. Ask HomeWAV which services this jail offers.

For all the information regarding phone calls with Okaloosa County inmates; rules, policies, phone calling times, video, messaging, time limits and more, visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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How do I Mail an Inmate in the Okaloosa County Jail, and what can I send them?

Okaloosa County Jail Inmate Mail Guidelines

Postcards
Ask the Okaloosa County Jail whether it accepts postcards, and what size and type, before mailing one. Always include your name and return address.

Envelopes
The Okaloosa County Jail also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539



Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Ask the Okaloosa County Jail whether books can be mailed in, and whether they must come straight from a publisher or retailer such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Okaloosa County Jail standards will be disposed of. 
Ask the Okaloosa County Jail whether hardcover books are accepted.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539

Okaloosa County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Okaloosa County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Okaloosa County Jail:
Inmate's Full Name & ID#
Okaloosa County Department of Corrections
1200 East James Lee Boulevard
Crestview, FL 32539


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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Can I purchase Commissary Online for an Inmate in the Okaloosa County Jail, and what can I purchase?

Okaloosa County Jail contracts with Oasis Commissary (aka jailcanteen.com) for the online ordering of snacks and other foods, hygiene products, letter writing materials, clothing and reading glasses.



Family members and friends can go to their website, order for their inmate and have it delivered directly to Okaloosa County Jail.

Instructions
1.     Register here first.    
2.    Confirm registration in your email.
3.    Select Florida, then Okaloosa County Jail, then input your inmate’s name.
4.    Shop… then pay using a Visa, MC or Discover credit or debit card.

Useful Information
1.     Each order incurs a $5.95 processing fee.
2.    Orders are delivered once a week.
3.    There is no limit to the number of orders you can place each week.
4.    You can purchase orders for multiple inmates and/or at multiple jails.
5.    Orders are processed weekly. The cutoff time is on Sunday at 11:59 PM.
6.    Orders are delivered to the jail within ten days.
7.    Returns incur a 20% restocking fee.

Resources
Frequently Asked Questions.  
Check the Status of your order here.  
Online Contact Form.

Oasis is now offering tablets for inmates to use for easy ordering of commissary of products. They can be used for free for 15 minutes at a time.  If an inmate wishes to use on a reguar basis for education, entertainment or programming, they can be rented for a small monthly fee.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

How to Send a Carepack Commissary Package Directly to an Inmate in Okaloosa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Okaloosa County Jail follow these steps:

  • Select Florida, then select Okaloosa County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with My Care Pack, also known as Access Securepak, for Okaloosa County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Okaloosa County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Okaloosa County Jail check out our Commissary Instructions Page for Okaloosa County.

Customer Service Contact
Call 800-956-2747 Monday - Friday 8:00 AM to 5:00 PM EST. 
Email: support@jailcanteen.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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How Can I Communicate with an Inmate in the Okaloosa County Jail using an Online Messaging Service?

Friends and Family can use HomeWAV for messaging with inmates at the Okaloosa County Jail


How does HomeWAV messaging system work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.

Frequently Asked Questions

How do you add funds to your Homewav account?

  • Log into your HomeWAV account and click “Add ‘Talk to Me’ Funds.”
  • Enter the number of dollars you want to add to your account and click “update.”
  • Choose how you’d like to pay; They accept credit, debit, or prepaid cards.

Does Homewav offer other services?

  • Yes, phone calling and video visitation.  If Okaloosa County Jail allows these services, you sign up the same way as you do for phone service.

What is the cost to use Homewav?

  • It is free to create an account with HomeWAV, and their mobile apps (iphone, android) are also available to download for free.
  • Users pay per minute to communicate with an incarcerated loved one.
  • The fees and services are subject to change, but most fees are between 10 and 30 cents per minute depending on the service (phone, video calls, etc.) provided.
  • Some messaging features are less than one cent per character.

Can I get a refund if something goes wrong?

  • Yes. Refunds are usually processed within one to three business days of a request and require three to five additional business days for the funds to return to the card used to purchase.
  • There is a fee associated with a refund request, however. They might waive that fee under certain circumstances, such as your account never being approved or the corrections facility terminating their service.

How does your inmate know that there is a balance on the account and the account is available to use?

  • Inmates can view their account balance when logging into the HomeWAV kiosk in the Okaloosa County Jail housing area.

You can add funds to your inmate's HomeWAV account via the website, on their mobile apps ( iphone, android ), through PayNearMe at a local store, or through their automated phone payment system.

Go the the Solutions Page for full video tutorials and answers to your questions.

Friends and Family can use HomeWAV for messaging with inmates at the Okaloosa County Jail


How does HomeWAV messaging system work?

1. Sign Up.
2. Complete both steps of the registration process
3. Add ‘Talk to me Funds’ to your account using your credit or debit card.
4. Start messaging.

Go the the Solutions Page for full video tutorials and answers to your questions.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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Do Inmates in the Okaloosa County Jail have Access to Tablets or Computers?

Okaloosa County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Video Messages and Video Calls - Send and receive video messages and have video visits and calls with inmate.
  • Job Search - Inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources, including GED courses.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

  • Register here. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days after you pay.

Questions:

Okaloosa County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.


 
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for phone, visits, messages, education, self-help and entertainment.

Questions:

To learn more about Homewav tablets, the dozens of features, cost and how to get one delivered to your inmate, check out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Okaloosa County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 850-689-5690 for further assistance.

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What are the other City and County Jails in Okaloosa County?

Okaloosa County County Jails

Okaloosa County Juvenile Facilities

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What are the other Jails in the Neighboring Counties surrounding Okaloosa County?

Okaloosa County (this county)Covington County, AlabamaEscambia County, AlabamaWalton CountySanta Rosa County
Okaloosa County Jails listed No jails listed
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Search for an Inmate or Active Arrest Warrant in Okaloosa County

The Okaloosa County Jail serves the following cities and towns of Okaloosa County: Cinco Bayou, Crestview, Destin, Fort Walton Beach, Laurel Hill, Mary Esther, Niceville, Shalimar and Valparaiso.