Putnam County Jail Remote Inmate Video Visits

Putnam County Jail

Address:
130 Orie Griffin Blvd.
Palatka, FL 32177

Phone:

386-329-0854

Remote Visitation with an Inmate at the Putnam County Jail

Putnam County Jail offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Putnam County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Putnam County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Putnam County Jail with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Putnam County Jail may allow you an extended visitation. Call 386-329-0854 to ask for special consideration.
* Call 386-329-0854 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

How to Arrange Video Visitation with Putnam County Jail Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Putnam County Jail
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Putnam County Jail, check out our Visit Inmate Page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Putnam County Jail

To communicate by text or email with an Putnam County inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Putnam County inmates or detainees to connect with.
  • When you locate the Putnam County inmate that you want to connect with, you can send them a connection request.
  • Putnam County Jail will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Putnam County Jail inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Purchase Commissary for an Inmate in Putnam County

To purchase commissary online for an Putnam County Jail inmate, follow these instructions:

  • Start here and click ‘PLACE ORDER in CommissaryDeposit.com
  • Choose Florida
  • Choose Putnam County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Putnam County Jail list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to purchase commissary for your Putnam County inmate. In addition, there is a maximum amount you can spend, usually about $250.00. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum purchases and all the information you need to know regarding purchasing commissary for your inmate in Putnam County, go to our Inmate Commissary Page for details.


 

How an Inmate Makes a Phone Call to You or Others from Putnam County Jail

To set up a phone account so that your inmate can call you from Putnam County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Putnam County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Purchase Commissary or Deposit Money Online for an Inmate in Putnam County

To purchase commissary online or deposit money in an Putnam County Jail inmate's commissary account follow these instructions:

  • Start here and click ‘PLACE ORDER in CommissaryDeposit.com
  • Choose Florida
  • Choose Putnam County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Putnam County Jail list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money or purchase commissary for your Putnam County inmate. In addition, there is a maximum amount you can send and/or spend. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate or purchasing Commissary online in Putnam County, go to our Inmate Commissary Page or our Send Money to an Inmate Page for details.


 

How to Deposit Money Online for an Inmate's Commissary Account in Putnam County

To deposit money in an Putnam County Jail inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Florida
  • Choose Putnam County Jail
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Putnam County inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Putnam County, go to our Send Money Page for details.