Address:
146 N. 2nd. W
St. Anthony, ID 83445
Phone:
208-624-4482
Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support
Almost all jails and prisons have adopted a messaging system which allows inmates to communicate with their friends and family using an electronic messaging system. It’s neither email nor text, it’s something in between.
The inmate and their contacts do not use their regular email accounts or phone numbers, but account numbers that are set up with the company providing the service.
All communication goes through them. Think of them as a middleman.
Once a contact of the inmate is approved, like the approval process a visitor goes through, an account is set up, using a credit or debit card to fund the account.
To start, the inmate’s contact can send a message that has a limit of so many characters, usually about one page of text.
The message is then reviewed by a computer that scans the message for certain keywords or phrases that are not allowed, almost like a censoring service. If the machine scanner finds problems with the message it sends the message to the Freemont County Jail staff to review, and if they find no issues, will then forward it to the inmate’s account so that they can read it.
If there are problems with the message, it is possible the message will not be sent. The sender will be notified of the decision and will not get a refund.
Once the inmate receives the message, should the account holder have funded the account allowing replies, the inmate can respond with a similar length message.
The cost to use the electronic messaging service, which is like texting or emailing, costs between $0.50 and $1.00 per page; a page being about 500 characters.
Photos can be sent by the inmate’s contact that is not incarcerated, but not by the inmate due to security concerns. There is an extra cost, usually about $0.50 for each photo attached.
The photos must go through a security screening where nudity, violence and other things are checked before the photo can be delivered. If the photo is rejected, the sender will be notified, but no refund will be given.
The inmate does not have the ability to print out the photos that make it past the screening, but the photos will stay in their account so that they can view them at their leisure.
No. Because this is a closed system, the inmate has no access to the internet, thus the inmate will have no access to any links that you send them.
Yes, just as you can send text and photos, you can send a video message, or if not a message, then a video of your children or yourself. Every company has a limit on the length of the video, usually no more than one minute, and at a cost of approximately $2.00 to $3.00 per video.
The video will first be screened for any nudity, excessive vulgarity, violence, etc. If it is rejected on any of the grounds the sender will not be given a refund.
As with the policy of photos, the inmate cannot reciprocate. They cannot send videos of themselves or anything in jail.
The jails that contract with the electronic messaging service is given a certain number of kiosks within each unit for inmate use. Inmates can log on as they might with a public computer terminal.
In addition to the public terminal kiosks, inmates are given (or can rent) access to individual tablets like a bulky, almost indestructible ipad. These allow an inmate to use them to access your messages, photos and videos in a more private manner.
Should the inmate damage the tablet, they will be responsible for replacing it. The money will be deducted from their commissary account.
The electronic messaging system used by Freemont County Jail, if there is one, can be found at the top of this page. If there is no information about the ability to text or email with an inmate, it is possible that the facility has recently changed companies or does not have this service available. Call 208-624-4482 to confirm.
This is a list of all the companies in the United States that work with jails and prisons, providing text and email messaging between inmates and their friends and families:
Access Corrections
CIDNET
City Tele Coin
Correct Pay
Corrlinks
Ctel
Edevo
Express Account
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
JailATM
J Pay
NCIC
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
TBE
Visitel
You fund the messaging service with credit and debit cards. All of them take Visa and MasterCard, most also take Discover, and just some take America Express.
There is no limit to the amount of texting and email that an inmate can have with their family and friends.
If an inmate has their own tablet, then they can text any time of the day or night, however if the must use the wall mounted kiosk terminal in their unit, they are limited to using it only during the hours they are allowed off their bunks; usually 7:00AM to 10:00PM, excluding meals, head counts and shift changes.
No, inmates are not allowed to communicate with each other, nor with inmates in other institutions. There is always a way to get around it, for example if one of the inmates has access to a phone with an internet connection, but this would be the only way.
To Bail out or Post Bond for an Inmate in Freemont County Jail follow these steps:
For complete Instructions on How to Bail or Bond an Inmate in Freemont County Jail, check out our Inmate Bail page.
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Freemont County Jail uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Freemont County Jail inmate's account for communication services, check out our Send Money page.
To receive phone calls from inmates in Fremont County, or to assist them in making phone calls to other people, follow these steps:
1. Start by confirming that Freemont County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Freemont County Jail, and then the inmate you wish to communicate with.
Fremont County Services that are provided by GettingOut, a GTL company:
- Phone Calls & Voicemail
- Video Visits (from home or jail lobby)
- Email & Photo Sharing
- Tablet Rental
- Deposits
Phone & Voicemail Fees
1. GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Idaho.
2. Prepaid calls between Idaho and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.
Note: Rates are subject to change.
Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.
Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Freemont County Jail approves of the phone number.
Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card. When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.
Customer Service
If you have any questions about the Freemont County Jail GettingOut phone services, you can call them at 866-516-0115.
* All the information you need to understand making and receiving phone calls with inmates in Fremont County, can be found on our Inmate Phone Page.
To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:
For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Fremont County, visit our full page guide.
NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.
To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Fremont County, visit our full page guide.
NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
To send and receive secure texts or emails from an inmate housed in Fremont County follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Fremont County, visit our full page guide.