Kootenai County Jail Family & Friends Information

SEARCH FOR AN INMATE IN Kootenai County Jail

Search for an inmate

Kootenai County Jail

Kootenai County Jail
5500 N. Government Way
Coeur d’Alene, ID 83816-9000

208-446-1400

The Kootenai County Jail is the main jail in Kootenai County Idaho. While the police in the cities and towns in Kootenai County can arrest and detain offenders, the Kootenai County Jail is the facility that is accredited by Idaho to hold inmates for more than 72 hours.

The Kootenai County Jail, located at:
5500 N. Government Way
Coeur d’Alene, ID 83816-9000 
can be reached 24 hours a day, 365 days a year at 208-446-1400.

The main reason that people call 208-446-1400 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Kootenai County Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Kootenai County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Kootenai County Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Kootenai County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Kootenai County Jail has approximately 8000 bookings, with a daily average of 400 inmates and maintains control of the facility with a staff of 100.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Kootenai County Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Kootenai County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Idaho Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Kootenai County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Idaho Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Kootenai County Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How an Inmate Makes a Phone Call to You or Others from Kootenai County Jail

To set up a phone account so that your inmate can call you from Kootenai County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Kootenai County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Bail out an Inmate in Kootenai County

To Bail out or Post Bond for an Inmate in Kootenai County Jail follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Kootenai County Jail, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Kootenai County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Kootenai County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Kootenai County Jail may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Kootenai County Jail inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Kootenai County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Kootenai County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Kootenai County Jail Inmate by Mail and by Email

To mail or email an inmate in Kootenai County follow these steps:

When mailing a letter or postcard to an inmate, please address your mail as follows:
Inmate's First and Last Name
Inmate's Full Name
C/O Kootenai County Jail
P.O. Box 9000
Coeur d’Alene, ID 83816-9000

  • All mail sent to an inmate at the Kootenai County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Kootenai County Jail has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Kootenai County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Kootenai County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Kootenai County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Kootenai County Jail?

To visit an inmate in Kootenai County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Kootenai County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Kootenai County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Kootenai County follow these steps:
1.  Start by confirming that Kootenai County Jail's Video Visitation is working correctly by looking up Kootenai County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Kootenai County Jail, and then the inmate you wish to communicate with.

Other Kootenai County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Kootenai County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Kootenai County, can be found on our Visit Inmate Page.

Kootenai County Jail Phone: 208-446-1400


 

How Do Inmates in Kootenai County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Kootenai County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Kootenai County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Kootenai County Jail, and then the inmate you wish to communicate with.

Kootenai County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Idaho.
2. Prepaid calls between Idaho and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Kootenai County Jail approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Kootenai County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Kootenai County, can be found on our Inmate Phone Page.


 

How to Deposit Money into an Inmate's Account in Kootenai County Jail

To deposit money into the account of an inmate in Kootenai County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Idaho.
  • Select Kootenai County Jail
  • Enter the Inmate ID of your inmate.  This can be found by calling 208-446-1400 or by looking up the inmate's name in the Inmate Search link above.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Kootenai County Jail

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, check out our Send Money Page.


 

Third Party Jail Inmate Services for Kootenai County Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Kootenai County Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Kootenai County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Kootenai County Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Kootenai County Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Kootenai County Jail

STATE COUNTY BEDS
Idaho Kootenai 400


PHYSICAL ADDRESS

5500 N. Government Way
Coeur d’Alene, ID 83816-9000


TELEPHONE NUMBER


FAX

Dispatch: 208-664-4064

Records: 208-446-1307

Sheriff: 208-446-1308

INMATE MAIL

Inmate's First and Last Name
Inmate's Full Name
C/O Kootenai County Jail
P.O. Box 9000
Coeur d’Alene, ID 83816-9000


Photos

View 5 photos of this facility
Photos of this facility
1 / 5
Kootenai County Jail located in Coeur d’Alene ID (Idaho) 1
2 / 5
Kootenai County Jail located in Coeur d’Alene ID (Idaho) 2
3 / 5
Kootenai County Jail located in Coeur d’Alene ID (Idaho) 3
4 / 5
Kootenai County Jail located in Coeur d’Alene ID (Idaho) 4
5 / 5
Kootenai County Jail located in Coeur d’Alene ID (Idaho) 5

Frequently Asked Questions

How many inmates are in the Kootenai County Jail in Idaho?
There are 400 inmates in the Kootenai County Jail in Idaho. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Kootenai County Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Kootenai County Jail.

How many people get arrested and booked into the Kootenai County Jail in Idaho every year?
In 2021, a total of 8000 offenders were booked into the Kootenai County Jail in Idaho. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Kootenai County Jail.

How many people work at the Kootenai County Jail in Idaho?
The Kootenai County Jail maintains a staff of approximately 100. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Idaho law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Kootenai County Jail in Idaho have an inmate search or jail roster to see who is in custody?
Yes, the Kootenai County Jail in Idaho has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Kootenai County Jail. When you get to this page click on the big green button that reads 'OFFICIAL Kootenai County Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 208-446-1400 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Idaho prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Kootenai County Jail in Idaho?
The Kootenai County Jail address and phone number is: 5500 N. Government Way
Coeur d’Alene, ID 83816-9000. Their phone number is 208-446-1400. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Kootenai County Jail.

Where do I found out all the inmate services at Kootenai County Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Kootenai County Jail inmate services: Learn more about how to visit an inmate in the Kootenai County Jail. Learn more about how to get phone calls from an inmate in the Kootenai County Jail. Learn more about how to text/email an inmate in the Kootenai County Jail. Learn more about how to send money to an inmate in the Kootenai County Jail. Learn more about how to mail an inmate and what's allowed in the Kootenai County Jail. Learn more about inmate commissary in the Kootenai County Jail.

How do I bail or bond an inmate out of the Kootenai County Jail?
Call 208-446-1400 for the type of bond and any information that is required for a particular individual at Kootenai County Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Kootenai County Jail.

This facility, known as "Kootenai County Jail" is also known as Kootenai County Sheriff, Kootenai County Jail , Kootenai County Jail , Idaho, Kootenai.