An inmate in the Delaware County Jail can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Delaware County Jail's commissary will sell your inmate a pre-paid calling card that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from the facility’s inmate phone service. Call 765-747-7870 to get information on how to set this up by phone or online.
When your inmate is booked into the Delaware County Jail, they provide the jail a list of a limited number of people that they will allow to visit them and receive their phone calls. These must first be approved by the facility.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Address:
3100 S. Tillotson Ave.
Muncie, IN 47302
Phone:
765-747-7870
The information below provides complete instructions regarding Delaware County Jail:
Delaware County Jail uses Ameelio for their phone service.
Collect Calls
Direct Calls
Can I call an inmate in the Delaware County Jail?
Can I leave a message for an inmate in the Delaware County Jail?
Can an inmate in the Delaware County Jail call me?
Can an inmate in the Delaware County Jail call their friends?
How much does it cost for an inmate in the Delaware County Jail to call me?
What times are inmates in the Delaware County Jail allowed to make phone calls?
How often can inmates in the Delaware County Jail make phone calls?
What is the inmate telephone service for the Delaware County Jail?
What are the phone companies that facilitate phone calls with jails and prisons?
Can an inmate text me from the phones in the Delaware County Jail?
What is the most that an inmate in the Delaware County Jail can spend on phone calls?
Do I need a credit card to purchase phone credits for an inmate in the Delaware County Jail?
What is the difference between a phone call and a video call?
Can inmates in the Delaware County Jail use their cell phone?
Is it illegal for an inmate to use a cell phone in the Delaware County Jail?
No, you cannot call an inmate in the Delaware County Jail. You can however call 765-747-7870 or search online, to see if your inmate is in custody.
When an offender is first arrested and is being booked into jail, they are allowed one or two free phone calls to notify friends or family of their situation.
The information for inmate phones is located at the top of this page. If that information is missing, it is because the facility recently changed companies. However, you can get updated details by calling 765-747-7870.
It is rare that a jail (or prison) will accept messages for an inmate. Of all the thousands of jails in the United States there are probably less than one hundred that have a message line. Jails in the state of Minnesota are the one exception.
There are two other exceptions to this rule:
1. The Delaware County Jail will accept a message if there is a family emergency such as a death in the family. In a case like this the message will be conveyed by a jail chaplain or someone that is very high ranking in leadership. Inmates are already under a lot of stress and emotion, and the staff realizes this. It is for this reason they will be very careful how they pass the message along and being watchful afterwards.
2. Rates and limits vary by jail; call the jail or the provider. It is done in the form of a voicemail from you. To see if the Delaware County Jail offers that service call the phone company, with additional information found at the top of this page or call the jail at 765-747-7870.
Yes, an inmate in the Delaware County Jail can call you:
3. The inmate can call you using credits or money that you or someone else purchase from the jail's inmate phone service. This information can be found at the top of this page.
If you can’t find this jail’s phone service - outlined above - it means that they may have recently changed it. Call the jail at 765-747-7870 to get the information you need.
Also, it is becoming standard that when an inmate is booked in jail, they must make a list of a limited number of people that they will allow to visit them and/or make phone calls to. If the Delaware County Jail requires this, then you will have to be on their list to receive phone calls from your inmate.
Yes. If a person is on the inmate’s approved phone contact list and the inmate has funds on their prepaid card or phone service, there are no restrictions based on whether the person and inmate are related or not.
The only exception to that is if you, as the person who funds their inmate phone account, puts restrictions on the account, so that the account can only be used to communicate with you and not other people. This allows you and not the Delaware County Jail to control who the inmate can speak with.
What a call costs depends on the jail’s phone provider, , and on the type of account you use. Check with for current rates.
In general, most of these companies are honest and trustworthy. The complete list can be found by scrolling down this page further.
There are independent companies that you can find and purchase phone time from that advertise low per-minute fees. They usually accomplish this by selling you blocks of time that you may never use, or they have exorbitant fees in other areas. Be a smart consumer and study these offers carefully.
In general, inmates in the Delaware County Jail can make phone calls between the time when breakfast ends until ‘lights out’ at the end of the evening.
They will not allow phone calls to be made during meals, head counts, lockdowns or during shift changes.
Inmates who are workers (trustees), are on work release or have other responsibilities are also limited to when they can make phone calls, as their schedules take priority over personal time.
Ask the Delaware County Jail during which hours inmates can make phone calls.
Ask the Delaware County Jail whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add phone time.
When and if there are limits, the limits never apply to phone time with their lawyer or legal matters related to their criminal court case.
Rates and limits vary by jail; call the jail or the provider.
Information about the inmate telephone service for this facility can be found at the top of this page. If the information is missing that means that the facility recently changed carriers and has not updated the information. In that case, call the jail at 765-747-7870 to get the answers to your questions.
Each of these phone companies provide similar services, and it is a very competitive industry due to the size of the market in which their customers are literally ‘captive’ in every sense of the word.
Amtel Phones
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
ICSolutions
Inmate Canteen
Inmate Sales
NCIC
Paytel
Prodigy Solutions
Reliance
Securus
Smart Communications
Tiger
No. Inmates in the Delaware County Jail cannot text from the phones, but more and more jails, including this one, are bringing in a GETTING OUT text service for inmates that can work from kiosks and tablets in their units. For more information, check out the email and text page.
Ask the Delaware County Jail whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add phone time.
Rates and limits vary by jail; call the jail or the provider.
Of the dozens of phone companies listed above that do business with the jails and prisons, there are only a few that have a way for you to use cash to purchase phone credits or phone time from them, usually in an ATM machine at check cashing outlets, and only a couple that have a way for you to fund an inmate phone account by mailing them a money order or cashier check.
If you don’t have a credit or debit card from a bank, you can always get a prepaid one at thousands of check cashing locations across the country.
The commissary may fund the inmate’s trust account with postal money orders, negating the need for having a credit or debit card altogether.
Call 765-747-7870 to see if the Delaware County Jail’s commissary has prepaid phone cards or check out the commissary page.
A video call is no different than a video visit. It allows both the inmate and their approved contacts to see each other during the conversation. This is becoming the preferred method for inmates and their friends and family members to communicate, as it costs pretty much the same, as visual contact communicates on a different level than just the voice.
Jails and prisons that have the option of video calls and video visits also most likely have handheld tablets for inmate use. This gives the inmate the ability to communicate from their cell or a remote corner of the unit, which adds a level of privacy that a kiosk on the wall does not offer.
To see if Delaware County Jail offers GETTING OUT video calls, go to the Visitation page for information. If you can’t find it there, it may be because this facility recently changed companies, so you can call the jail at 765-747-7870 for details on how to arrange video calls.
No, they cannot use their cell phone.
Inmates have their cell phones taken from them when they are initially booked into jail and will not get them back until they are released, provided the phone is/was not kept by the arresting agency as evidence in a criminal investigation.
Cell phones are considered contraband and a security risk to a jail or prison. All communication: Written, spoken or video, other than an inmate’s communication with their lawyer, are monitored by the facility.
If an inmate is caught with a cell phone that has somehow been smuggled into a jail, the inmate will be charged with a crime. It is considered more serious than being caught with drugs, as a cell phone can be used to intimidate potential witnesses, arrange an escape or run a criminal enterprise outside of the jail’s walls.
It is unlikely that you can get charged with a crime for communicating with an inmate using a cell phone while incarcerated in the Delaware County Jail.
That said, if it is found that you knowingly were doing it, you could have your visitation or phone privileges suspended, or even permanently terminated by the jail.
If you were involved in the smuggling of the phone, that is a criminal offense. It may also be a crime if you were adding ‘minutes’ onto a prepaid phone that you knew was smuggled into the jail and was being used for illegal purposes.
Delaware County Jail contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Delaware County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
How Messaging Works
Watch this video on how to send a message.
1. Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message. Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
How Uploading Photos Works
Watch this video on how to upload a photo.
1. Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115