Hancock County Sheriff Inmate Mail

Hancock County Sheriff Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's First and Last Name
Hancock County Sheriff
123 E. Main St.
Greenfield, IN 46140
Phone: 317-477-1158

All mail sent to an inmate at the Hancock County Sheriff must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

The information below provides complete instructions regarding:

  • Hancock County Sheriff Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to Hancock County Sheriff in Greenfield, Indiana.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Hancock County Sheriff has a zero-tolerance policy regarding mail violations.

TextBehind Digital & Letter Writing Service


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Hancock County Sheriff Indiana
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    The jail or prison's mailroom staff print approved pages and then delivers them to the inmate.

IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 
  • There is NO guarantee that Hancock County Sheriff will cooperate and process TextBehind 'mail', and then deliver it to your inmate. Only when jails enroll directly with TextBehind, is your inmate most likely to get your TextBhind communications.

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking the necessary action, and on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages
** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Hancock County Sheriff Indiana (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

RATES (subject to change):


TextBehind is a digital texting and letter writing service used by jail and prison inmates and inmate’s friends and families all across America. Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters replaced the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

Type of Mail Allowed for Hancock County Sheriff

Postcards
The Hancock County Sheriff allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Hancock County Sheriff may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Hancock County Sheriff still allows letters in envelopes call 317-477-1158 or view the Inmate Mail Instructions by going here.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Hancock County Sheriff standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Hancock County Sheriff continues to allow books to be mailed by a third party publisher or bookseller, call 317-477-1158.
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.
Call 317-477-1158 or click here or here to see if the Hancock County Sheriff participates in a Care Package program and if so, how to purchase one.

Emailing (Texting) your Inmate

Hancock County Sheriff uses the services of Inmate Sales to allow text messaging communication between inmates and their friends and family.

Chirping is the product name for inmate texting.  
This product allows inmates to send chirps (texts) to friends and family members.


Here's how it works:

  • First you must register, and then funds are added to the inmate's account. If you want to pay by phone, call 877-998-5678.
  • When an inmate gets the device they may send 5 free automated messages each day for the first three days of possession of the chirping device.  
  • These automated messages will inform the person the inmate Chirped who is sending the Chirps and the facility they are Chirping from.
  • It will then ask them to go to a direct link to the inmate's account on the Inmate Sales website.
  • The website will then instruct them to use a credit card to put money on the inmate's account.  

Cost of Chirping:  

  • Inmates will be charged a monthly service fee of $4.00.  Inbound and Outbound Chirps are $0.10 each.
  • If an inmate has available funds on their chirping device they will be able to chirp any cell phone and that chirp will appear to be a normal text. 
  • If you wish to stop receiving Chirps from an inmate, reply to the Chirp with STOP.

iphone app
Google Play app

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
Hancock County Sheriff
123 E. Main St.
Greenfield, IN 46140

All mail sent to an inmate at the Hancock County Sheriff must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.
To confirm the mailing address and/or any new policies regarding inmate mail call 317-477-1158 or check the most recent updates on the jail's website by going here.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

Call 317-477-1158 or click here for a complete list of prohibited items.

POLICIES REGARDING MAILING PHOTOS TO Hancock County Sheriff

Photos should not exceed 4 inches high x 6 inches wide.
Send no more than five photos at one time.
Polaroid Photos are prohibited.
Photos of weapons are prohibited.
Photos of drugs, the consuming of drugs or alcohol is prohibited.
Photos of lewd behavior or people exhibiting too much skin is prohibited.
Call 317-477-1158 or check the most recent policies regarding inmate photos on the jail's website by going here.

Important Mail Tips

Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.
Click here to view contact information for the Hancock County Sheriff.

How to Send a Secure Email Message to an Inmate in Hancock County
 

To send a secure email message to an inmate in Hancock County Sheriff follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Hancock County, by creating an account.
  • Select Indiana, then select Hancock County Sheriff, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Hancock County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Hancock County Sheriff check out our Secure Messaging Guide for Hancock County.


 

How Do Inmates in Hancock County Sheriff Make Phone Calls?

To receive phone calls from inmates in Hancock County, or to assist them in making phone calls to other people, follow these steps:

  • Hancock County Sheriff uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Hancock County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Hancock County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Hancock County Sheriff?

Other than 'at the jail' visits between you and your inmate at Hancock County Sheriff, which is explained and outlined in detail on our Visit Inmate Page, Hancock County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Hancock County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Hancock County Sheriff
  • Select 'New Purchase'
  • Choose Hancock County Sheriff and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Hancock County, can be found on our Visit Inmate Page.

Hancock County Sheriff Phone: 317-477-1158


 

How to Send a Carepack Commissary Package Directly to an Inmate in Hancock County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Hancock County Sheriff follow these steps:

  • Go to JailATM, choose Indiana, then choose Hancock County Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Hancock County Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hancock County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Hancock County Sheriff check out our Commissary Instructions Page for Hancock County.


 

How Do You Send Text or Email Messages to an Inmate in the Hancock County Sheriff?

To send messages to a Hancock County inmate follow these instructions:

Since Hancock County Sheriff contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Hancock County Sheriff account.
 

Pay for the Prodigy Inmate Messaging Service at Hancock County Sheriff.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Hancock County Sheriff.
Pay for the JailATM Inmate Messaging Service at Hancock County Sheriff.
- Online,
- Using a Kiosk at Hancock County Sheriff.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Hancock County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Hancock County

To deposit money online for an inmate in Hancock County Sheriff follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Hancock County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Indiana, then choose Hancock County Sheriff
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Hancock County Sheriff, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Hancock County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Hancock County Sheriff, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Hancock County.