Montgomery County Jail Emailing An Inmate
Send an Email or Text to an Inmate in the Montgomery County Jail
Sending an Email, Text or Secure Electronic Message to an Inmate
The Montgomery County Jail provides a service which allows secure electronic messaging for their inmates.
The email service they use is called Securus.
Securus is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.
Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.
Allowing inmates access to email has many upsides:
- It is less expensive than regular mail.
- It allows for faster turnaround of communication.
- It allows the jail to monitor inmate communication in real time.
- Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
- It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
- It keeps unwanted contraband from entering the facility in the physical mail.
For a list of Frequently Asked Questions and Answers about Securus inmate emailing and texting, scroll down for more information about it or call the jail at 765-362-3740.
Montgomery County Jail
Address:
600 Memorial Drive
Crawfordsville, IN 47933
Phone:
765-362-3740
Montgomery County Jail - Emailing and Texting an Inmate
Montgomery County Jail uses Securus eMessaging for Inmate Email.
Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').
Steps:
1. Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.
Things you CAN do:
1. You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness)
Things you CANNOT do:
1. You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.
Other Things:
1. Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.
What is the cost of sending inmate messages?
- Send a text Message - 1 stamp
- Purchase a reply for your inmate - 1 stamp
- Attach up to 5 photos - 1 stamp each photo
- Share up to 5 eCards - 1 stamp each eCard
- Send just a photo with no text - 1 stamp
- Send a 30 second VideoGram - 3 stamps
What can your inmate do with digital 'stamps'?
- Reply to your eMessage if you attach a return stamp
- Receive transferred stamps you share with them (no cost to transfer)
- When available, they can purchase their own stamps from their Inmate Debit Account
Contact Information and Help:
eMessaging FAQ
eMessaging Signup & Helpful Information
Online Customer Service Support
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app
Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075
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Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.
Important: Physical Mail Bans and Stamp Requirements Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send eMessages
- Go to securustech.online or open the Securus mobile app.
- Sign into your verified profile or create an account with your email and phone number.
- Select eMessaging from your service dashboard.
- Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
- Purchase an eMessaging stamp book using a debit or credit card.
- Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to eMessaging, Securus provides calling, video visitation, and trust money services:
- AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers
Frequently Asked Questions
Can I send an inmate in the Montgomery County Jail email?
Yes. Montgomery County Jail uses the services of Securus eMessaging that facilitates sending email to your inmate, and from your inmate to you. You cannot use your personal account though. You have to first register with Securus eMessaging and send the email through their website. Learn more about how to text/email an inmate in the Montgomery County Jail.
Are my email messages to an inmate in the Montgomery County Jail private?
No. When you send an email to an inmate in the Montgomery County Jail using a third-party service called Securus eMessaging, your message is first screened by their filters to make sure the message is appropriate and follows their rules and guidelines. It is then forwarded to the jail staff who also review the message, similar to how they review regular mail to an inmate. After that it is forwarded to your inmate. But be careful what you write, as all messages become permanent property of the jail and any indiscrete information can and will be used by the prosecutor trying your inmate's criminal case. Learn more about emailing an inmate in the Montgomery County Jail.
How do I communicate with an inmate at the Montgomery County Jail using email?
To communicate by email with an inmate in the Montgomery County Jail, a free Securus online account is required. After registering, sign up for eMessaging, find your inmate, purchase a book of ‘stamps’ and then type your message. Securus 'stamps' are used to purchase messages and send photos, eCards and video greetings. Learn more about how to text/email an inmate in the Montgomery County Jail.
Can I send an email or text to an inmate in the Montgomery County Jail for free?
No. In order to send an email or text to an inmate in the Montgomery County Jail, what they refer to as Securus eMessaging, you need to first purchase a book of digital 'stamps' from their website. The cost of each stamp is subject to change, but in general, they are $1.00 or less, and the cost to send a message, either from you to your inmate or from your inmate to you, is one 'stamp'. You can also use a 'stamp' to send photos. Video messages usually cost about three 'stamps'. Learn more about the cost to text/email an inmate in the Montgomery County Jail.
How can my inmate in the Montgomery County Jail reply to an email I send them?
After you send an email to an inmate in the Montgomery County Jail using Securus eMessaging, you are given an option for your inmate to use one of the digital 'stamps' you purchased, for them to reply to your email. If you choose, you can transfer some of your 'stamps' to them so that they can send you and/or others emails as well. In addition, if you fund their account, they can purchase their own stamps. Learn more about how and inmate can email you and others in the Montgomery County Jail.
If my email to an inmate in the Montgomery County Jail is not approved, do I get a refund?
No, just like as if you send a regular letter to an inmate in the Montgomery County Jail that is rejected, and the post office does not give you a refund, Securus eMessaging will not give refunds for rejected email messages, photos or videos. Learn more about what is acceptable when emailing an inmate in the Montgomery County Jail.
What type of attachments can I email an inmate in the Montgomery County Jail?
When emailing an inmate an inmate in the Montgomery County Jail using Securus eMessaging, you can send text, photos and videos. Videos can be up to 30 seconds in length and cost 3 'stamps'. You can also send eGreeting Cards for the same price as a text email. Text, photos and cards all cost one 'stamp'. Learn more about sending attachments to an inmate by texting or emailing in the Montgomery County Jail.
What type of emailing is allowed to an inmate in the Montgomery County Jail?
Using Securus eMessaging for emailing an inmate in the Montgomery County Jail, you CAN do the following: (1)You CAN ONLY send messages from the Securus website, or with the Securus app (2)You CAN transfer ‘stamps’ to your inmate. (3) You CAN deposit money to your inmate, and they CAN purchase ‘stamps’ on their end. (4)Each time you send a message, you CAN pay for them to reply. (5)You CAN send photos, eGreeting Cards and videos. (Jail staff will review for appropriateness). Learn more about what you can and cannot send an inmate by text or email in the Montgomery County Jail.
How will I know if my email to an inmate in the Montgomery County Jail was approved?
When you send an inmate in the Montgomery County Jail an email using Securus eMessaging, you will receive a message if your email was NOT approved, and you will be given the reason. All emails you send, whether it be text, photos, videos or ecards, will incur a fee. There are no refunds for emails or attachments not approved. Learn more about the approval rules when texting or emailing an inmate in the Montgomery County Jail.
Can I send a photo in my 'gallery' to an inmate in the Montgomery County Jail, or does it have to be a snapshot taken within the Securus app?
You can send any type of photo (jpg, jpeg and png) or video (30 seconds or less) to an inmate in the Montgomery County Jail when using Securus eMessaging. It can either be direct from your gallery or one taken from within the Securus app. Learn more about emailing an inmate a photo in the Montgomery County Jail.