Putnam County Jail Remote Inmate Video Visits

Putnam County Jail

Address:
13 Keightly Rd.
Greencastle, IN 46135

Phone:

765-653-3211

Putnam County Jail uses Prodigy / Jail ATM for Remote Video Jail Visits with Inmates

Register for Remote Video Visitation with your inmate at the Putnam County Jail by going here.


Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Putnam County Jail may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Putnam County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Putnam County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.

You Can Email Inmate
Putnam County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.

Customer Support: 877-810-0914.

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Putnam County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How an Inmate Makes a Phone Call to You or Others from Putnam County Jail

To set up a phone account so that your inmate can call you from Putnam County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Putnam County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Putnam County

To send a secure email message to an inmate in Putnam County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Putnam County, by creating an account.
  • Select Indiana, then select Putnam County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Putnam County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Putnam County Jail check out our Secure Messaging Guide for Putnam County.


 

How Do Inmates in Putnam County Jail Make Phone Calls?

To receive phone calls from inmates in Putnam County, or to assist them in making phone calls to other people, follow these steps:

  • Putnam County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Putnam County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Putnam County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Putnam County Jail?

Other than 'at the jail' visits between you and your inmate at Putnam County Jail, which is explained and outlined in detail on our Visit Inmate Page, Putnam County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Putnam County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Putnam County Jail
  • Select 'New Purchase'
  • Choose Putnam County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Putnam County, can be found on our Visit Inmate Page.

Putnam County Jail Phone: 765-653-3211


 

How to visit an inmate in Putnam County Indiana using Remote Video Visitation 

To visit an inmate in Putnam County follow these steps:

  • In addition to visiting inmates at the jail, Putnam County Jail uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Putnam County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Putnam County Jail may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Putnam County Jail may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Putnam County Jail lobby.
    2.  You Can Send Gift Packs
         Putnam County Jail may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Putnam County Jail may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Putnam County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Putnam County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Putnam County Jail follow these steps:

  • Go to JailATM, choose Indiana, then choose Putnam County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Putnam County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Putnam County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Putnam County Jail check out our Commissary Instructions Page for Putnam County.


 

How to Deposit Money Online for an Inmate in Putnam County

To deposit money online for an inmate in Putnam County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Putnam County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Indiana, then choose Putnam County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Putnam County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Putnam County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Putnam County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Putnam County.