Vanderburgh County Jail Remote Inmate Video Visits

Vanderburgh County Jail

Address:
3500 N. Harlan Avenue
Evansville, IN 47711

Phone:

812-421-6200

Remote Visitation with an Inmate - Instructions

Vanderburgh County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Vanderburgh County Jail
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Vanderburgh County Jail on-site Inmate Visitation Schedule

3500 N. Harlan Avenue
Evansville, IN 47711
812-421-6200

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Each inmate is allowed 2 visits per day, and only 2 visits per week onsite at the facility.
  • For remote visitation inmates are allowed 3 visits per day but an unlimited amount per week.
  • Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
  • All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
  • On Site video visitation is available at no cost.
  • A video visit lasts 20 minutes.
  • Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
  • All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
  • Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
  • Visitors can see an inmate only once per visitation day.
  • Visitation sign-up is limited and on a first-come first serve basis.
  • Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
  • An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
  • Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION

DAY TIMES
MONDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
TUESDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
WEDNESDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
THURSDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
FRIDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM

 

Vanderburgh County Jail Remote Inmate Video Visitation

  • First, you must register with Inmate Sales, and then schedule a visit.
  • Inmates are allowed 3 remote visits per day but an unlimited amount per week.

REMOTE VIDEO VISITATION

DAY TIMES
SUNDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
MONDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
TUESDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
WEDNESDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
THURSDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
FRIDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM
SATURDAY 8:00AM - 12:00PM
1:00PM - 5:00PM
6:00PM - 8:30PM

 

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Vanderburgh County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Vanderburgh County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Vanderburgh County Jail follow these steps:

  • Register here to create an account with icaregifts for Vanderburgh County.
  • Choose Indiana, then Vanderburgh County Jail, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Vanderburgh County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Vanderburgh County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Vanderburgh County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Vanderburgh County.


 

Vanderburgh County Jail Inmate Mail Guidelines

Postcards
The Vanderburgh County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Vanderburgh County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Vanderburgh County Detention Center
C/O “Inmate Name”
PO Box 76550
Highland Heights , KY 41076



Legal Mail

Send all legal Mail to this Address:
Inmate's Name
Vanderburgh County Detention Center
3500 North Harlan Ave
Evansville, IN 47711



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Vanderburgh County Jail allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Vanderburgh County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Name
Vanderburgh County Detention Center
3500 North Harlan Ave
Evansville, IN 47711


 

Vanderburgh County Jail Inmate Commissary Online Purchases

You can order an inmate commissary or a gift package of snacks and hygiene products online and have them shipped directly to the facility by ordering from MyCarePack.com.

You can learn more about commissary purchases, including what you can purchase, how much it costs, how to deposit money and more on our inmate money and commissary page.


 

Vanderburgh County Jail now offers Inmate Sales Tablets to their inmates.


Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

  • Register here.  It is recommended you use Chrome or Firefox.
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

iphone app download

Google Play download


 

How to Send a Secure Email Message to an Inmate in Vanderburgh County

To send a secure email message to an inmate in Vanderburgh County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Vanderburgh County, by creating an account.
  • Select Indiana, then select Vanderburgh County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Vanderburgh County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Vanderburgh County Jail check out our Secure Messaging Guide for Vanderburgh County.


 

How Do Inmates in Vanderburgh County Jail Make Phone Calls?

To receive phone calls from inmates in Vanderburgh County, or to assist them in making phone calls to other people, follow these steps:

  • Vanderburgh County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Vanderburgh County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Vanderburgh County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Vanderburgh County Jail?

Other than 'at the jail' visits between you and your inmate at Vanderburgh County Jail, which is explained and outlined in detail on our Visit Inmate Page, Vanderburgh County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Vanderburgh County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Vanderburgh County Jail
  • Select 'New Purchase'
  • Choose Vanderburgh County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Vanderburgh County, can be found on our Visit Inmate Page.

Vanderburgh County Jail Phone: 812-421-6200


 

How to Send Money to an Inmate in Vanderburgh County

To send commissary money to an inmate in Vanderburgh County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Indiana, then select Vanderburgh County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Vanderburgh County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Vanderburgh County Jail.


 

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