Cerro Gordo County Jail Family & Friends Information

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Cerro Gordo County Jail

Cerro Gordo County Jail
17262 Lark Ave
Mason City, IA 50401

641-421-3004

The Cerro Gordo County Jail is the main jail in Cerro Gordo County Iowa. While the police in the cities and towns in Cerro Gordo County can arrest and detain offenders, the Cerro Gordo County Jail is the facility that is accredited by Iowa to hold inmates for more than 72 hours.

The Cerro Gordo County Jail, located at:
17262 Lark Ave
Mason City, IA 50401 
can be reached 24 hours a day, 365 days a year at 641-421-3004.

The main reason that people call 641-421-3004 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Cerro Gordo County Jail that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Cerro Gordo County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Cerro Gordo County Jail have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Cerro Gordo County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Cerro Gordo County Jail has approximately 1380 bookings, with a daily average of 69 inmates and maintains control of the facility with a staff of 17.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Cerro Gordo County Jail is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

For other jails in Cerro Gordo County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county, click here.

Unlike the Iowa Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Cerro Gordo County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the Iowa Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Cerro Gordo County Jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How Do Inmates in Cerro Gordo County Jail Make Phone Calls?

To receive phone calls from inmates in Cerro Gordo County, or to assist them in making phone calls to other people, follow these steps:

  • Cerro Gordo County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Cerro Gordo County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Cerro Gordo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Cerro Gordo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Cerro Gordo County Jail follow these steps:

  • Go to JailATM, choose Iowa, then choose Cerro Gordo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Cerro Gordo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Cerro Gordo County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Cerro Gordo County Jail check out our Commissary Instructions Page for Cerro Gordo County.


 

How to Schedule and Have a Visit with an Inmate at Cerro Gordo County Jail

To schedule a visit and have an at-the-jail or remote video visit with an inmate in Cerro Gordo County, follow these instructions:

  • Visitation for Cerro Gordo County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
  • You need to first be approved for a visit with a Cerro Gordo County inmate by submitting your identification.
  • If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
  • Once approved, log in to either the online or Cerro Gordo County Jail terminal to schedule a visit.
  • Use the username and password you set when creating your account.

For all the information you need regarding Cerro Gordo County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.


 

How Do Inmates in Cerro Gordo County Jail Make Phone Calls?

To receive phone calls from inmates in Cerro Gordo County, or to assist them in making phone calls to other people, follow these steps:

Inmate phone services for inmates at the Cerro Gordo County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you..

  • Funds may be added in person directly at the Cerro Gordo County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the office lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Cerro Gordo County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

For all the information regarding phone calls with Cerro Gordo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Cerro Gordo County

To deposit money online for an inmate in Cerro Gordo County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Cerro Gordo County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Iowa, then choose Cerro Gordo County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Cerro Gordo County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Cerro Gordo County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Cerro Gordo County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Cerro Gordo County.


 

Third Party Jail Inmate Services for Cerro Gordo County Jail

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Cerro Gordo County Jail supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Cerro Gordo County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Cerro Gordo County Jail, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Cerro Gordo County Jail adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Cerro Gordo County Jail

STATE COUNTY BEDS
Iowa Cerro Gordo 69


PHYSICAL ADDRESS

17262 Lark Ave
Mason City, IA 50401


TELEPHONE NUMBER


FAX

641-421-3135

INMATE MAIL

Inmate's First and Last Name
Cerro Gordo County Jail
17262 Lark Ave
Mason City, IA 50401


EMAIL

[email protected]


Frequently Asked Questions

How many inmates are in the Cerro Gordo County Jail in Iowa?
There are 69 inmates in the Cerro Gordo County Jail in Iowa. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Cerro Gordo County Jail will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Cerro Gordo County Jail.

How many people get arrested and booked into the Cerro Gordo County Jail in Iowa every year?
In 2021, a total of 1380 offenders were booked into the Cerro Gordo County Jail in Iowa. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Cerro Gordo County Jail.

How many people work at the Cerro Gordo County Jail in Iowa?
The Cerro Gordo County Jail maintains a staff of approximately 17. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. Iowa law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Cerro Gordo County Jail in Iowa have an inmate search or jail roster to see who is in custody?
Yes, the Cerro Gordo County Jail in Iowa has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Cerro Gordo County Jail. When you get to this page click on the big green button that reads 'OFFICIAL Cerro Gordo County Jail INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 641-421-3004 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a Iowa prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Cerro Gordo County Jail in Iowa?
The Cerro Gordo County Jail address and phone number is: 17262 Lark Ave
Mason City, IA 50401. Their phone number is 641-421-3004. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Cerro Gordo County Jail.

Where do I found out all the inmate services at Cerro Gordo County Jail, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Cerro Gordo County Jail inmate services: Learn more about how to visit an inmate in the Cerro Gordo County Jail. Learn more about how to get phone calls from an inmate in the Cerro Gordo County Jail. Learn more about how to text/email an inmate in the Cerro Gordo County Jail. Learn more about how to send money to an inmate in the Cerro Gordo County Jail. Learn more about how to mail an inmate and what's allowed in the Cerro Gordo County Jail. Learn more about inmate commissary in the Cerro Gordo County Jail.

How do I bail or bond an inmate out of the Cerro Gordo County Jail?
Call 641-421-3004 for the type of bond and any information that is required for a particular individual at Cerro Gordo County Jail. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Cerro Gordo County Jail.

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