Wapello County Jail Inmate Tablet Rental

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Wapello County Jail

Address:
330 W. 2nd St.
Ottumwa, IA 52501

Phone:

641-684-4350

Rent a Tablet for an Inmate in the Wapello County Jail

Renting a Tablet for Wapello County Jail Inmates

Wapello County Jail is, or will soon be, providing tablets for inmates to use for phone and visitation communication, as well as sending and receiving electronic messaging. If you don't see this facility's tablet service company listed below, call the jail at 641-684-4350 for information.

The tablets are not connected directly to the internet, but instead to a server controlled by the Wapello County Jail.  This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.

Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.

Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Wapello County Jail Inmates.

Does Wapello County Jail have tablets for the inmates to use?

You can find information about the Wapello County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 641-684-4350 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

How to Deposit Money Online for an Inmate in Wapello County

To deposit money online for an inmate in Wapello County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Wapello County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Iowa, then choose Wapello County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Wapello County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Wapello County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Wapello County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Wapello County.


 

How to Schedule and Have a Visit with an Inmate at Wapello County Jail

To schedule a visit and have an at-the-jail or remote video visit with an inmate in Wapello County, follow these instructions:

  • Visitation for Wapello County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
  • You need to first be approved for a visit with a Wapello County inmate by submitting your identification.
  • If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
  • Once approved, log in to either the online or Wapello County Jail terminal to schedule a visit.
  • Use the username and password you set when creating your account.

For all the information you need regarding Wapello County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Wapello County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Wapello County Jail follow these steps:

  • Go to JailATM, choose Iowa, then choose Wapello County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Wapello County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Wapello County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Wapello County Jail check out our Commissary Instructions Page for Wapello County.


 

How Do Inmates in Wapello County Jail Make Phone Calls?

To receive phone calls from inmates in Wapello County, or to assist them in making phone calls to other people, follow these steps:

Inmate phone services for inmates at the Wapello County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.

  • Funds may be added in person directly at the Wapello County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the office lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Wapello County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

For all the information regarding phone calls with Wapello County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

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