Allen County Jail Remote Inmate Video Visits

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Allen County Jail

Address:
1 North Washington
Box 433
Lola, KS 66748
Phone:
620-365-1400

Remote Video Visitation at Allen County Jail

Allen County Jail uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to visit.
  • Select the "Video Visit an Inmate" option
  • Follow the prompts on screen to schedule the visit.

    Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
    Steps Inmate canteen Visitation:
    1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
    2. Log in, select your inmate, and select the Video Visit an Inmate option.
    3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Allen County Jail will either approve or deny it.
    4. Once approved you will be all set to video visit!
    NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Allen County Jail Remote Visitation Announcement - January 4, 2023

Inmates at the Allen County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.

Call 620-365-1400 for remote inmate visitation updates as schedules and policies can change without much advance notice.

Allen County Jail inmates are allowed to have no limit on the number of visits when using the remote video visitation service.

How to send a text or email to an inmate in Allen County

To send and receive secure texts or emails from an inmate housed in Allen County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Kansas, then the Allen County Jail, then your inmate's name.
  • Once you have completed this, the Allen County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Allen County, visit our full page guide. 

 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Allen County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Allen County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Kansas, then the Allen County Jail, then your inmate's name.
  • Once you have completed this, the Allen County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Allen County, visit our full page guide. 

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

 

How to Send a Secure Email Message to an Inmate in Allen County

To send a secure email message to an inmate in Allen County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Allen County, by creating an account.
  • Select Kansas, then select Allen County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Allen County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Allen County Jail check out our Secure Messaging Guide for Allen County.

 

How Do Inmates in Allen County Jail Make Phone Calls?

To receive phone calls from inmates in Allen County, or to assist them in making phone calls to other people, follow these steps:

  • Allen County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678. 
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Allen County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Allen County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Have Remote Video Visits with an Inmate in Allen County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Allen County Jail inmate, follow the instructions below:

  • Register and create an account with your Allen County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Allen County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Allen County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Allen County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Allen County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

 

How Do Inmates in Allen County Jail Make Phone Calls?

To receive phone calls from inmates in Allen County, or to assist them in making phone calls to other people, follow these steps:

  • Allen County Jail uses the services of Inmate Canteen.
  • Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
  • Services for Allen County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select Kansas, then Allen County Jail, then the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card for your inmate in Allen County.

For all the information regarding phone calls with Allen County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Allen County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allen County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Kansas, then Allen County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Allen County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Allen County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Allen County.

 

How to Send a Secure Email Message to an Inmate in Allen County

To send a secure email message to an inmate in Allen County Jail follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select Kansas, then select Allen County Jail, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Allen County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Allen County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Allen County.