Allen County Jail Inmate Visitation

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Allen County Jail

Address:
1 North Washington
Box 433
Lola, KS 66748
Phone:
620-365-1400

Allen County Jail Visitation Schedule and Announcement - January 4, 2023

Inmates at the Allen County Jail, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the video services of the third party company outlined below.

Call 620-365-1400 for inmate communication updates as schedules can change without much advance notice.

Allen County Jail inmates are allowed one to two visits of 30 minutes each at the facility, and potentially no limit on the number of visits when using the home based video visitation service.

Rules, guidelines and schedules are listed on this page. Failure to adhere to them will result in your inmate and you losing your visitation privileges.

Video Visitation at Allen County Jail

Allen County Jail uses the services of Inmate Canteen for 'At the Jail' Visitation with Inmates.



For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to visit.
  • Select the "Video Visit an Inmate" option
  • Follow the prompts on screen to schedule the visit.

    Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
    Steps Inmate canteen Visitation:
    1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
    2. Log in, select your inmate, and select the Video Visit an Inmate option.
    3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Allen County Jail will either approve or deny it.
    4. Once approved you will be all set to video visit!
    NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Visiting Hours in Allen County Jail

The actual visiting hours vary depending on the following factors:

  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.
  • Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.
  • If you are visiting from another state or traveling a great distance, Allen County Jail may allow you an extended visitation. Call 620-365-1400 to ask for special consideration.

Allen County Jail Visitation Application Process

Allen County Jail may require visitors to fill out an application prior to your visiting an inmate.
Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
Call 620-365-1400 to ask specific questions about the application.

At Home Video Visitation

Allen County Jail uses the services of Inmate Canteen for Remote Video Visitation with Inmates.

For best results use Google Chrome as your browser for accessing Inmate Canteen.
Instructions on Inmate Video Visitation:

  • Register or Log in to your account
  • Select the facility where the inmate is located and the inmate you wish to visit.
  • Select the "Video Visit an Inmate" option
  • Follow the prompts on screen to schedule the visit.

    Video Visitation must be done from a computer using Google Chrome and an updated Adobe Flash player. Before starting this process you must make sure that your Adobe Flash player is fully updated and that you are using Google Chrome. First... Set up Flash, then restart your computer and then go to Google Chrome on your desktop or laptop computer and log on to Inmate Canteen.
    Steps Inmate canteen Visitation:
    1. Go to www.inmatecanteen.com on a computer (not supported on mobile devices i.e. tablets, cell phones, etc)
    2. Log in, select your inmate, and select the Video Visit an Inmate option.
    3. You will be required to fill out a form, submit a driver's license picture and a picture of your face. Once submitted, Allen County Jail will either approve or deny it.
    4. Once approved you will be all set to video visit!
    NOTES: Make sure you are allowing flash player to run in google chrome by selecting the lock icon to left of the browser. Flash Player needs to be set to “allow”. Then you can refresh the page and it should be good to go. If flash player is being blocked you will not be able to take a picture or see any video during the visitation. When you click on the video visitation link on the website, please visit the Audition Room to test your equipment. To find the Audition Room, please click on 'Video Visit an Inmate' and it will be located on the top of your screen. Here you can test and verify that your webcam and microphone are working. We highly recommend a hard line for video visiting, unstable internet can result in poor visit qualities.

Who Can Visit an Inmate in Allen County Jail

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.
Visitation applicants in Allen County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Jails limit the number of people that can visit an inmate to two adults each visit.
Children under age 18 must be accompanied by the parent or legal guardian.

Call 620-365-1400 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Allen County Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status.
Call 620-365-1400 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Allen County Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Allen County Jail Visitation Dress Code

The Allen County Jail staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

  • Wear clothes that are not revealing.
  • Don't wear see-through material.
  • Have all undergarments covered (males and females) and avoid a lot of cleavage.
  • Shorts and skirts should reach mid-thigh.
  • Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:

  • Clothing promoting gang affiliation.
  • Anything displaying drugs, weapons or profanity.
  • Clothing depicting anything obscene.

Call 620-365-1400 to ask specific questions about the Allen County Jail Visitation Dress Code guidelines.

Allen County Jail Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.

How to send a text or email to an inmate in Allen County

To send and receive secure texts or emails from an inmate housed in Allen County follow these instructions:

  • Register and create an account with CIDNET.
  • Choose a Security PIN and Password.
  • After logging in, from the Menu, choose the state of Kansas, then the Allen County Jail, then your inmate's name.
  • Once you have completed this, the Allen County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Allen County, visit our full page guide. 

 

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Allen County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

  • Register and create an account with CIDNET.
  • Type in your Email, Time Zone and First & Last Name of your Allen County Jail inmate.
    1. Click the Create Account button.
    2. Agree to the terms.
    3. Login to your email and open the verification email sent by CIDNET. Click it.
    4. Choose a Security PIN and a Password.
    5. Click the Sign In button.
  • After logging in, from the Menu, choose the state of Kansas, then the Allen County Jail, then your inmate's name.
  • Once you have completed this, the Allen County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Allen County, visit our full page guide. 

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

 

How to Send a Secure Email Message to an Inmate in Allen County

To send a secure email message to an inmate in Allen County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Allen County, by creating an account.
  • Select Kansas, then select Allen County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Allen County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Allen County Jail check out our Secure Messaging Guide for Allen County.

 

How Do Inmates in Allen County Jail Make Phone Calls?

To receive phone calls from inmates in Allen County, or to assist them in making phone calls to other people, follow these steps:

  • Allen County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678. 
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Allen County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Allen County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Have Remote Video Visits with an Inmate in Allen County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Allen County Jail inmate, follow the instructions below:

  • Register and create an account with your Allen County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Allen County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Allen County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Allen County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Allen County, visit our full page guide. 

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.

 

How Do Inmates in Allen County Jail Make Phone Calls?

To receive phone calls from inmates in Allen County, or to assist them in making phone calls to other people, follow these steps:

  • Allen County Jail uses the services of Inmate Canteen.
  • Register online, or log in if you already have an account with them. (Note: Chrome works best with this website)
  • Services for Allen County inmates and their families and friends include Collect Calling, PIN Debits or Purchasing Calling Cards.

Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:

  • Register or Log in to your account
  • Select Kansas, then Allen County Jail, then the inmate you wish to purchase a phone card or calling time for.
  • Select the "Purchase Phone Card for an Inmate" option.
  • Follow the prompts on screen to purchase the phone card for your inmate in Allen County.

For all the information regarding phone calls with Allen County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Allen County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Allen County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Kansas, then Allen County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Allen County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Allen County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Allen County.

 

How to Send a Secure Email Message to an Inmate in Allen County

To send a secure email message to an inmate in Allen County Jail follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select Kansas, then select Allen County Jail, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Allen County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Allen County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Allen County.