Big Sandy Regional Detention Center Photos & Videos

How to send a text or email to an inmate in Johnson County

To send and receive secure texts or emails from an inmate housed in Johnson County follow these instructions:

• Register and create an account with CIDNET.
• 
• Choose a Security PIN and Password.
• After logging in, from the Menu, choose the state of Kentucky, then the Big Sandy Regional Detention Center, then your inmate's name.
• Once you have completed this, the Big Sandy Regional Detention Center will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Johnson County, visit our full page guide. 

How to deposit money in an inmate's phone account in Johnson County

To deposit money to an inmate housed in Johnson County for phone call use, follow these instructions:

• Register and create an account with CIDNET.
• 
• Type in your Email, Time Zone and First & Last Name of your Big Sandy Regional Detention Center inmate.
  1. Click the Create Account button.
  2. Read the Terms of Use, then click Agree.
  3. Login to your email and open the CIDNET email.
  4. In the email, click the Complete Your Verification link.
  5. Choose a Security PIN and a Password.
  6. Click the Sign In button.
• After logging in, from the Menu, choose the state of Kentucky, then the Big Sandy Regional Detention Center, then your inmate's name.
• Once you have completed this, the Big Sandy Regional Detention Center will have to give final approval for you to deposit money for your chosen inmate's communication needs.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Depositing Money for making phone calls with an inmate in Johnson County, visit our full page guide. 

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Johnson County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

• Register and create an account with CIDNET.
• 
• Type in your Email, Time Zone and First & Last Name of your Big Sandy Regional Detention Center inmate.
  1. Click the Create Account button.
  2. Read the Terms of Use, then click Agree.
  3. Login to your email and open the CIDNET email.
  4. In the email, click the Complete Your Verification link.
  5. Choose a Security PIN and a Password.
  6. Click the Sign In button.
• After logging in, from the Menu, choose the state of Kentucky, then the Big Sandy Regional Detention Center, then your inmate's name.
• Once you have completed this, the Big Sandy Regional Detention Center will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Johnson County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Johnson County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

• Register and create an account with CIDNET.
• 
• Type in your Email, Time Zone and First & Last Name of your Big Sandy Regional Detention Center inmate.
  1. Click the Create Account button.
  2. Agree to the terms.
  3. Login to your email and open the verification email sent by CIDNET. Click it.
  4. Choose a Security PIN and a Password.
  5. Click the Sign In button.
• After logging in, from the Menu, choose the state of Kentucky, then the Big Sandy Regional Detention Center, then your inmate's name.
• Once you have completed this, the Big Sandy Regional Detention Center will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Johnson County, visit our full page guide. 

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

Big Sandy Regional Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Big Sandy Regional Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Big Sandy Regional Detention Center:
Inmate's Full Name & Inmate ID#
Big Sandy Regional Detention Center
904 3rd St
Paintsville, KY 41240

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

How to Deposit Money into an Inmate's Account in Big Sandy Regional Detention Center

To deposit money into the account of an inmate in Johnson County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Kentucky.
• Select Big Sandy Regional Detention Center
• Enter the Inmate ID of your inmate.  This can be found by calling 606-297-5245 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Big Sandy Regional Detention Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for Johnson County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.