Kenton County Detention Center, KY Video Visitation

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Kenton County Detention Center

Address:
3000 Decker Crane Lane
Covington, KY 41017
Phone:
859-363-2430

Remote Visitation with an Inmate - Instructions

Kenton County Detention Center uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

Make sure you have a device a speaker, a camera and a connection to the internet.
Register with Inmate Sales.
Find Kenton County Detention Center
Select 'New Purchase'
Choose this facility and a product ('Remote' or 'Onsite' Visit)
Enter your personal information and purchase minutes.
Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Kenton County Detention Center on-site Inmate Visitation Schedule

3000 Decker Crane Lane
Covington, KY 41017
859-363-2430

First, you must register with Inmate Sales, and then schedule a visit.
Each inmate is allowed 1 visits per day, and only 1 visits per week onsite at the facility.
For remote visitation inmates are allowed 3 visits per day but an unlimited amount per week.
Proper attire is required. No low-cut blouses, tank tops, short skirts or dresses, tight shorts, hats or any other form of provocative dress will be allowed. Shirt and shoes must be worn.
All visitors must provide proper state or government issued photo identification (i.e. driver’s license, foreign id or passports) for inmate visitation.
On Site video visitation is available at no cost.
A video visit lasts 20 minutes.
Visitors may only use this system on the inmates assigned visitation day, whenever the inmates have free time.
All rules set forth for non-contact visitation shall be adhered to when using the video visitation system.
Any lewd, profane or inappropriate behavior shall result in loss of video visitation privileges for the visitor and/or inmate.
Visitors can see an inmate only once per visitation day.
Visitation sign-up is limited and on a first-come first serve basis.
Visitors are encouraged to go online and reserve a visitation time. Purchased visitation minutes are not transferable.
An adult must accompany all visitors who are under 17 years of age. Children must be monitored at all times.
Visitors are not allowed to bring any personal belongings with them into the visitation area other than their picture ID and/or a set of keys unless otherwise allowed by the jail.

ON SITE VIDEO VISITATION

DORMS	DAY	TIMES
ALL DORMS (except 102, 104 and 107)	WED	8:00AM - 11:00AM 1:00PM - 2:30PM
ALL DORMS (except 102, 104 and 107)	FRI	8:00AM - 11:00AM 1:00PM - 2:30PM
Dorms 102, 104 and 107 only	SAT	11:00AM - 3:00PM

Kenton County Detention Center Remote Inmate Video Visitation

First, you must register with Inmate Sales, and then schedule a visit.
Inmates are allowed 3 remote visits per day but an unlimited amount per week.

REMOTE VIDEO VISITATION

DORMS	DAY	TIMES
ALL DORMS (except 102, 104 and 107)	DAILY	11:00AM - 3:00PM 5:00PM - 10:40PM
Dorms 102, 104 and 107 only	DAILY	6:00PM - 9:00PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Kenton County Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

For online or over the phone inmate deposits, use Care A Cell Money Deposit System.

If you have specific questions that you want answered, check out their informative FAQ Page. or call them at 800-622-8166.

Kenton County Detention Center now offers Inmate Sales Tablets to their inmates.

Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.

The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:

Here's how it works:

Register here. It is recommended you use Chrome or Firefox.
You get charged a full month even if it's only used for a partial month.
No activation or early termination fees.
Your inmate will recieve their tablet in 3-5 business days, after you pay.

Questions:

By phone - 877-998-5678

iphone app download

Google Play download

How to Send Commissary Packages to an Inmate in Kenton County Detention Center

Kenton County Detention Center uses Care A Cell Inmate Care Packages for family and friends of inmates to send commissary into an inmate.

Care A Cell requires payment with Visa, Mastercard, Discover, Paypal or Prepaid Debit Money Cards. All purchases are done online.
You can reach Care A Cell by email, by filling out their contact form online here, or by calling them at 800-622-8166.

If you have specific questions that you want answered, check out their informative FAQ Page.

How to Send a Secure Email Message to an Inmate in Kenton County

To send a secure email message to an inmate in Kenton County Detention Center follow these steps:

Register with Inmate Sales, the company that handles inmate messaging in Kenton County, by creating an account.
Select Kentucky, then select Kenton County Detention Center, and then the inmate you want to send your message to.
Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
If you want to pay by phone, call 877-998-5678.
NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

- Chirping is the product name for inmate texting.
- This product allows Kenton County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps
iphone app
Google Play app

For all information on how to Text/Email an Inmate in Kenton County Detention Center check out our Secure Messaging Guide for Kenton County.

How Do Inmates in Kenton County Detention Center Make Phone Calls?

To receive phone calls from inmates in Kenton County, or to assist them in making phone calls to other people, follow these steps:

Kenton County Detention Center uses the services of a company named Inmate Sales.
Register with them online or call them at 877-998-5678.
Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
Services for Kenton County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Kenton County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How Do You Visit an Inmate in Kenton County Detention Center?

Other than 'at the jail' visits between you and your inmate at Kenton County Detention Center, which is explained and outlined in detail on our Visit Inmate Page, Kenton County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Kenton County, these are the steps to follow:

Make sure you have a device a speaker, a camera and a connection to the internet.
Register with Inmate Sales.
Find Kenton County Detention Center
Select 'New Purchase'
Choose Kenton County Detention Center and a product (either 'Remote' or 'Onsite' Visit)
Enter your personal information and purchase minutes.
Schedule a visit.
Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Kenton County, can be found on our Visit Inmate Page.

Kenton County Detention Center Phone: 859-363-2430