Calcasieu Parish Correctional Center Inmate Commissary

Calcasieu Parish Correctional Center

Address:
5410 East Broad Street
Lake Charles, LA 70615

Phone:

337-491-3800

Calcasieu Parish Correctional Center Commissary Carepacks

Calcasieu Parish Correctional Center contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Louisiana.
3. Select Calcasieu Parish Correctional Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Calcasieu Parish Correctional Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Calcasieu Parish Correctional Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Can Inmates at the Calcasieu Parish Correctional Center Get Hot Takeout Food Delivered?

Calcasieu Parish Correctional Center may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Calcasieu Parish Correctional Center today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

Commissary Money Deposits

Calcasieu Parish Correctional Center uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Calcasieu Parish Correctional Center:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Calcasieu Parish Correctional Center inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

What is an Inmate Commissary?

Commissary, also known as Canteen, is the ‘store’ within a jail or prison where inmates can purchase items that they want or need to make their stay in jail or prison less of a burden.

Snacks and comfort foods, branded hygiene products they are used to, sneakers and t-shirts, prayer blankets, radios, headphones, television sets, tablets, stationary products and art supplies; depending on the facility, there are thousands of products to choose from.

Some jail and prison systems run their own commissary store, others contract out to companies that serve dozens or hundreds of jails, where inmates and/or their friends and families can purchase products through a website from home, or a kiosk or tablet within their facility.

What items can inmates purchase in jail and prison?

Food
•    Cookies
•    Pastries
•    Candy
•    Tuna and mackerel
•    Coffee and Tea
•    Soft drinks
•    Energy drinks
•    Pizza
•    Hamburgers
•    Chicken fingers
•    Spices

Hygiene
•    Shampoo
•    Soap
•    Shaving supplies
•    Lotions
•    Deodorant
•    Oral care
•    Toilet paper
•    Nail care

Clothing
•    Sweats
•    Sneakers
•    Shorts
•    Underwear and bras
•    Socks
•    Jackets
•    Hats

Electronics
•    Televisions
•    Radios
•    Headphones
•    Tablets
•    Watches

Miscellaneous
•    Playing cards
•    Games
•    Bibles
•    Books
•    Art supplies
•    Stationery supplies
•    Vaping products (only some states)
•    Greeting cards

How much money can an inmate spend on commissary each month?

Generally, the maximum spend in jail is about $300 per month. Prisons allow a bit more as it is more of a permanent home, whereby jail is temporary. To find out how much an inmate in the Calcasieu Parish Correctional Center can spend each month, call 337-491-3800.

How often can inmates purchase commissary?

Some jails it's twice a week, others once a week or every other week. A lot of the online stores care pack companies are once a month. To find out the exact schedule for Calcasieu Parish Correctional Center, call 337-491-3800.

How can a friend or family member deposit money for an inmate in jail or prison?

Calcasieu Parish Correctional Center has its own methods for receiving money for inmates, and that information can be found above or by calling 337-491-3800 and asking, however all jails and prisons all receive money for an inmate’s trust and commissary account, as well as an account used for communications, pretty much the same way.

1.    Mailing an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The Money order should be be made out to either the inmate or the facility, with the inmate’s name and ID# on the memo line of the check.  

When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate.

Never send personal checks or cash either.

2.    Deposit cash or use a debit or credit card to send an inmate money using an ATM machine that is usually located in the lobby or visitation area of the facility.

3.    Some jails have a reception desk or booth that is open during certain hours that they will list on their website. They will accept cash, money orders or cashier checks. Other facilities that don’t have a human manning the desk will have mail drop where you can leave a money order or check. No cash can be left in these boxes.

4.    There are multiple companies that jails and prisons contract with which accept inmate deposits online, by mail or over the phone, or even in ATM machines you can find in check cashing stores and retail outlets across the country. 

If one of these companies (listed in the next question) works with Calcasieu Parish Correctional Center, this information will be outlined above.

Who are the companies that jails use to send money to inmates?

There are many companies competing for the accounts of jail and prison inmates. Their intention is to alleviate the staffing and financial responsibility of handling inmate’s accounts. They usually charge a fee equal to 3-5% of the total deposit.

The companies, in alphabetical order, are:

Access Corrections
AllPaid (aka GovPayNet)
Care A Cell
Cash Bond Online
CIDNET
City Tele Coin
CommissaryDeposit.com
Correct Solutions Group
Correctpay
Ctel
Edevo
Express Account
gettingout
GTL
Inmate Canteen
InmateSales
JailATM
Jail Pack Store (McDaniel Supply)
Jailpayments.com
Jpay
NCIC
JailCanteen (Oasis)
Paytel
Pigeonly
Prodigy Sales
Reliance
Securus
Smart Communications
Tennessee Business Enterprise
Tiger
Touchpay

How do I send an inmate money by mail?

To send an inmate money by mail you first have to have the money converted to a money order, preferably from the US Post Office, or a Cashier’s Check. Never send cash, and never send a personal check.
To find the address for sending money to an inmate, call the jail at 337-491-3800.

Can I send an inmate money online?

Almost every facility contracts with a company that helps friends and families of inmates send them money. The list can be found above.
To find out who Calcasieu Parish Correctional Center contracts with for inmate deposits, call them at 337-491-3800.

How expensive are items on commissary?

Items on commissary are no more expensive than they would be at a local Walmart store.

What is a Commissary deposit?

A commissary deposit is the money that a person on the outside deposits in an inmate’s trust account, so they can have money to spend on commissary and communication services.

How much money can inmate have in his commissary account?

The limit that an inmate can have in their commissary account is usually about $300.00. To find out what the limit is for Calcasieu Parish Correctional Center, call 337-491-3800.

Can I send an inmate a package or care pack??

Many jails contract with companies that send food, hygiene products and/or clothing to inmates. These can be purchased and sent by friends and family on a weekly or monthly basis.

You can only send items from the one that your jail has a contract with. 

An inmate carepack is a pack of snacks and/or hygiene products that friends or family members of an inmate can purchase online and have shipped to an inmate. The carepack company needs to have a contract with the facility before it can be shipped to the inmate.

Check this page, the Money Page or the Commissary Page for further information, or call the jail at 337-491-3800 to see which one that the Calcasieu Parish Correctional Center works with.

Here are the commissary package companies, in alphabetical order, that provide this service to jails in the United States:

Access Securepak
Care A Cell
Commissary order
Correct Pay
Express Account
icare
Inmate Canteen
Jail ATM
Jail Pack Store (McDaniel Supply)
My Care Pack
Oasis (jailcanteen)
Prodigy Solutions
Tiger
Union Supply Direct

Can an inmate buy gifts on commissary?

Not really. Other than the basic supplies mentioned above there are no gifts other than greeting cards that they can fill out and mail to a friend, family or loved one.

Calcasieu Parish Correctional Center Inmate Mail Guidelines

Postcards
The Calcasieu Parish Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Calcasieu Parish Correctional Center also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Smart Communications / Calcasieu Correctional Center
P.O. Box 9169
Seminole, FL 33775-9169



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Calcasieu Correctional Center
P.O. Box 2017
Lake Charles, LA 70602.



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Calcasieu Parish Correctional Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Calcasieu Parish Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Calcasieu Correctional Center
P.O. Box 2017
Lake Charles, LA 70602.


 

Calcasieu Parish Bail Bond Information

Because Calcasieu Parish and Louisiana can change their bail bond procedures, it is always best to call either the Calcasieu Parish Correctional Center at 337-491-3800, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Calcasieu Parish Correctional Center or the Calcasieu Parish Court Clerk these specific questions:

  1. Is the defendant eligible for bail or a bond?
  2. How much will the bail or bond be, and what are the additional fees?
  3. Where do I go to pay it?
  4. Are there any days or times of the day or night when I cannot post bail?
  5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
  6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.


 

Calcasieu Parish Correctional Center Inmate Mail Types

Postcards
The Calcasieu Parish Correctional Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Calcasieu Parish Correctional Center also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Smart Communications / Calcasieu Correctional Center
P.O. Box 9169
Seminole, FL 33775-9169


Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Calcasieu Parish Correctional Center allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Calcasieu Parish Correctional Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID# (call 337-491-3800 for this information)
Calcasieu Correctional Center
P.O. Box 2017
Lake Charles, LA 70602.


 

Calcasieu Parish Correctional Center Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at Calcasieu Parish Correctional Center are provided free tablets to use within the jail that allow them to have access to the following services and information:

  • Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
  • eMessaging - Communicate via a text based message or picture. Fee based system.
  • Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
  • Education - Free educational platform and course catalog that provides thousands of educational resources.
  • Self Help -Inmates have daily access to mental health and addiction recovery programming.
  • Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
  • Law Library -  Legal research with up-to-date case information.
  • eBooks - Thousands of available titles.
  • Religion - Religious resources for spiritual guidance.
  • Games - Inmates can play their favorite games. Available through monthly subscriptions
  • Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
  • Video Visitation - Visitation may not be allowed on the Tablets.  Call Calcasieu Parish Correctional Center at 337-491-3800 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Calcasieu Parish:

  • Keeps inmates busy.
  • The threat of losing access to tablets keeps them better behaved.
  • Safer for the staff to keep inmates happy.
  • Allows communication with family members.
  • Educational programming.
  • Legal research.
  • Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.


 

How to Send and Receive Secure Text and Email Messages with an Inmate in Calcasieu Parish Correctional Center

To communicate by text or email with an Calcasieu Parish inmate, follow these instructions:

  • To send or receive a message you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for Calcasieu Parish inmates or detainees to connect with.
  • When you locate the Calcasieu Parish inmate that you want to connect with, you can send them a connection request.
  • Calcasieu Parish Correctional Center will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Calcasieu Parish Correctional Center inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Calcasieu Parish

To send a commissary carepack (food, snacks and goods) directly to an inmate in Calcasieu Parish Correctional Center follow these steps:

  • Select Louisiana, then select Calcasieu Parish Correctional Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Calcasieu Parish.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Calcasieu Parish at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Calcasieu Parish Correctional Center check out our Commissary Instructions Page for Calcasieu Parish.


 

How Does an Inmate Make Phone Calls in Calcasieu Parish Correctional Center?

To receive phone calls from an inmate in Calcasieu Parish follow these instructions:

Calcasieu Parish Correctional Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Louisiana.
  • Choose Calcasieu Parish Correctional Center
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Calcasieu Parish Correctional Center, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Calcasieu Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Send Money to an Inmate in Calcasieu Parish

To send commissary money to an inmate in Calcasieu Parish Correctional Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Louisiana, then select Calcasieu Parish Correctional Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Calcasieu Parish Correctional Center.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Calcasieu Parish

To register and sign up for a remote visitation account with correctpay.com to communicate with your Calcasieu Parish Correctional Center inmate, follow the instructions below:

Calcasieu Parish Correctional Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Calcasieu Parish Correctional Center lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select Louisiana
  • Select Calcasieu Parish Correctional Center
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Calcasieu Parish Correctional Center, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

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Frequently Asked Questions

Does the Calcasieu Parish Correctional Center allow packages to be shipped to an inmate?
Yes. The Calcasieu Parish Correctional Center uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Calcasieu Parish Correctional Center. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Calcasieu Parish Correctional Center buy in commissary?
The Calcasieu Parish Correctional Center allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Calcasieu Parish Correctional Center. If you want to order by phone call 800-546-6283.

Why do inmates in the Calcasieu Parish Correctional Center need commissary?
Inmates in the Calcasieu Parish Correctional Center do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Calcasieu Parish Correctional Center. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Calcasieu Parish Correctional Center?
Yes. Because inmates do not have access to actual cash money in the Calcasieu Parish Correctional Center, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Calcasieu Parish Correctional Center.

How much money should you send an inmate in Calcasieu Parish Correctional Center for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Calcasieu Parish Correctional Center limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Calcasieu Parish Correctional Center.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Calcasieu Parish Correctional Center staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Calcasieu Parish Correctional Center. Call the jail at 337-491-3800 or if you want to discuss a problem call 800-546-6283.