Calcasieu Parish Correctional Center Remote Inmate Video Visits
Schedule a Video Visit with an Inmate at the Calcasieu Parish Correctional Center - Remotely or at the Jail
The Calcasieu Parish Correctional Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Calcasieu Parish Correctional Center is able to accomplish this is with correctpay remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and correctpay.
The benefits of video visitation are:
- It keeps inmates happy.
- Allows the inmates to stay in touch with friends, family and children.
- It saves on staff time, thus money.
- Allows the jail to partake in a revenue share.
- Keeps viruses from spreading.
- Keeps contraband from entering the facility.
For more information on correctpay video visits and video messages, call the facility at 337-491-3800 or scroll down for a complete section of Frequently Asked Questions and Answers.
Calcasieu Parish Correctional Center
Address:
5410 East Broad Street
Lake Charles, LA 70615
Phone:
337-491-3800
Calcasieu Parish Correctional Center - Remote Video Visitation with your Inmate
Calcasieu Parish Correctional Center uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
- Visit from your home computer.
- Visit from the correctpay VendEngine Kiosk in the jail lobby.
- Visit by using the JailFunds iphone or Android app
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
- Deposit online at correctpay.com
- Deposit at the correctpay VendEngine kiosk in the Calcasieu Parish Correctional Center lobby.
- Deposit over the phone 24/7 at 855-836-3364
- Deposit through their iOS or Android app.
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
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CorrectPay Video Visitation provides a secure online platform that enables families and children to conduct face-to-face video visits with incarcerated loved ones from home using an internet-connected smartphone, tablet, or personal computer equipped with a webcam.
Important: Advance Visitor Approval Is Mandatory
Correctional facilities do not allow drop-in or unverified video sessions. Jails require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking a visit, a process that can take 24 to 72 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.correctpay.com or launch the CorrectPay mobile app.
- Register your visitor profile and upload a clear photo of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Once approved, choose Schedule Visit, pick your detention facility, and select the inmate.
- Browse the available schedule calendar, choose a 20- or 30-minute time slot, and pay the visitation fee using a credit or debit card.
- Log into the app or website 10 minutes prior to the start time on a device with a working camera, microphone, and stable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or assigned tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules, as sessions are actively monitored and will terminate immediately upon any violation.
Official Provider: CorrectPay Official Website
Customer Service Telephone: 1-855-836-3364
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by CorrectPay (VendEngine)
In addition to Remote Video Visits, CorrectPay provides several other communication, financial, and commissary services at participating correctional facilities:
- Inmate Trust Money Deposits: Send money directly into an inmate's personal trust account for canteen and phone usage.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: CorrectPay Trust Deposits - Commissary Orders & Snack Packs: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: CorrectPay Store Packages - Cash Bail & Bonding Services: Pay bail bonds online 24/7 to secure quick discharge from custody.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: CorrectPay Bail Services - Digital Mail & Email Messaging: Send digital messages and photos directly to their kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: CorrectPay Messaging - Inmate Phone Time: Prepay for phone calling credits so your loved one can call your phone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: CorrectPay Phone Time