Concordia Parish Correctional Facility 2
Concordia Parish Correctional Facility 2
Physical Address
5223 Hwy 84Vidalia, LA 71373
Jail Phone Number
318-336-2865Concordia Parish Inmate Search and Mugshots, Vidalia
Concordia Parish's sheriff posts a free pretrial inmates list, a roster showing people waiting on charges or trial. They are held at the sheriff's jail in the courthouse at 4001 Carter Street, Vidalia, LA 71373, or the Concordia Parish Correctional Facility at 26356 Highway 15, Ferriday, LA 71334.
Mugshots come on request.
This page covers the list, a missing name, bond, court, Marshals and immigration holds, and police for Vidalia, Ferriday, Clayton and Ridgecrest. Call the sheriff at 318-336-5231 to confirm anything.
Read inmate search answers
Read inmate search answers1. Which jail numbers serve Vidalia?
- Sheriff's jail: 4001 Carter Street, Vidalia, LA 71373, 318-336-5231.
- Concordia Parish Correctional Facility: 26356 Highway 15, Ferriday, LA 71334, 318-757-1865.
- Separate private center on Highway 15 in Ferriday, not run by the sheriff: 318-757-2154.
2. How do I use the pretrial list?
Open the sheriff's pretrial page and search by last name. It lists people awaiting charges or trial in Vidalia and Ferriday, but sentenced inmates may not appear. When a Vidalia name doesn't appear, phone the sheriff at 318-336-5231.
↑ Back to the question list3. Can I get a mugshot in Vidalia?
Anyone, including reporters, can ask the Vidalia sheriff's office for a booking photo at 318-336-5231. Since August 1, 2024, Act 281 has allowed release before conviction, and a paid takedown site must delete an image within 7 days, at no charge, for someone acquitted, dismissed, pardoned or expunged. ICE records are requested through ICE FOIA, and federal photos come from the U.S. Marshals.
↑ Back to the question list4. The name isn't there. Now what?
A bond, a sentence or a transfer may explain why the name is gone. Try the Catahoula Parish Jail at 318-744-5411, the Tensas Parish Detention Center at 318-749-5810, or Avoyelles Parish Detention Center One.
↑ Back to the question list5. Could it be a summons in Vidalia?
Vidalia and Ferriday officers write many summonses for minor offenses, so the person may never have been booked. If they were given a court date, it has to be kept, because a missed date leads to a warrant.
↑ Back to the question list6. How soon does a judge review it?
Article 230.1 gives 72 hours from arrest, excluding weekends and holidays, for anyone held. There a 7th Judicial District judge sets bail terms and names counsel. A late hearing means release on the person's own word.
↑ Back to the question list7. How is bail posted in Vidalia?
The 7th district judge sets it. Bail may be met with cash, real estate, a signature, or a surety from a bondsman (fee no higher than 12 percent). Read our Concordia bail guide. Bond records sit with the Clerk of Court, P.O. Box 790, Vidalia, LA 71373, 318-336-4204.
↑ Back to the question list8. Who prosecutes and defends cases in Vidalia?
Cases go to the 7th Judicial District Court in Vidalia, which Concordia shares with Catahoula. The public defender serves both parishes and answers at 318-336-7548, Monday to Thursday 8 to 4 and Friday mornings; a Vidalia judge assigns it to defendants who qualify. Our court guide has more.
↑ Back to the question list9. What if someone needs medicine in Vidalia?
Call the Vidalia or Ferriday desk, ask for medical and list each prescription with its dose and pharmacy. Concordia's medical team decides what the person receives. If you think there is any risk of self-harm, say so right away.
↑ Back to the question list10. How do visits, calls and money work?
Ring the sheriff's office at 318-336-5231 for Vidalia visiting times and deposit options. Our guides cover visiting, phone calls, messages, deposits and mail. If you plan to fund snacks or soap for someone in Vidalia, read our commissary page.
↑ Back to the question list11. How long is release after bond in Vidalia?
Vidalia and Ferriday each take some hours for paperwork after bond. Ask which site will discharge the person: pretrial arrests usually go to the Carter Street jail in Vidalia, while sentenced and state inmates are often at the Highway 15 facility in Ferriday.
↑ Back to the question list12. Where do DOC inmates go?
Some people serve state time at the Ferriday facility, while others move to a state prison after intake. Call 225-383-4580 with the DOC number, or the person's name and birthday, to learn where they went from Ferriday. Our Louisiana state prisons list covers each prison.
↑ Back to the question list13. How do I check warrants in Vidalia?
The sheriff keeps an online warrant list, and the office at 318-336-5231 can confirm whether a name on it is still active. Town warrants go through the Vidalia police at 318-336-5254 or the Ferriday police at 318-757-3606, and either can tell you whether a bond is set. Louisiana doesn't offer a statewide search to the public. Turning in at Concordia Parish Correctional Facility, inside the courthouse on Carter Street, alongside an attorney is how most families resolve one. If a missed hearing caused it, call the clerk in Room 5 at 318-336-4204 about a new date.
↑ Back to the question list14. What happens to minors arrested in Vidalia?
Concordia youths under 17 are handled by juvenile court, which decides whether they stay in detention. For offenses on or after April 19, 2024, 17-year-olds go to adult court and are booked like adults.
↑ Back to the question list15. How are federal arrests handled?
Concordia federal cases land in the U.S. District Court for the Western District of Louisiana, Alexandria Division; clerk at 515 Murray Street, Suite 105, Alexandria, LA 71301, 318-473-7415. There, a magistrate judge chooses conditions or detention based on the Bail Reform Act (18 U.S.C. 3142) and pretrial services' findings. The U.S. Marshals, 515 Murray Street, Room 201, Alexandria, LA 71301, 318-473-7411, may house defendants in parish jails. After sentencing, check the BOP inmate locator.
↑ Back to the question list16. How do ICE holds work in Concordia?
Prints from a Concordia booking reach federal records, so an ICE detainer may be lodged. A Concordia bond leaves it active. The jail may keep someone up to 48 more hours for ICE, and the hold ends if ICE does not come. Act 314 of 2024 tells Louisiana agencies to cooperate. Some immigration detainees are held at the private Ferriday center, so check the ICE detainee locator or call ICE's detention line at 888-351-4024.
↑ Back to the question list17. How do I get release alerts in Vidalia?
Yes. Register with LA VINE, the state's free alert service, for someone held in Vidalia or Ferriday. It will call, text or email you if the person is released or transferred.
↑ Back to the question list18. How do I avoid scams?
No real jail asks for payment-app transfers by phone. Concordia bail goes through the sheriff's jail or a licensed bondsman; confirm with 318-336-5231 or the 7th district clerk in Vidalia before paying.
↑ Back to the question list19. What decides the bail amount in Vidalia?
Vidalia's 7th district judges apply art. 316, weighing the offense, the evidence against the person, prior convictions, finances and danger to others. Under art. 312 the bail may be a commercial bond, property, a personal signature bond or cash; a Concordia bondsman's premium is capped at 12 percent.
↑ Back to the question list20. What do DOC figures show for Vidalia?
Violent cases make up 38 percent of Concordia's state inmates, with the DOC's catch-all "other" group second, and admissions fell from 142 to 102 between 2019 and 2025. State figures for Vidalia-area cases, from the DOC data files: - In DOC custody on Aug. 31, 2026: 162, about 867 per 100,000 residents. - Housed in local jails: 115 (71 percent). - Leading offense types: violent 38 percent, property 18 percent. - Serving life: 15. - On probation or parole: 181 (102 on probation). - New admissions: 102 in 2025, 142 in 2019.
↑ Back to the question list21. Which police departments serve Concordia Parish?
- Concordia Parish Sheriff's Office: whole parish, 318-336-5231.
- Vidalia Police: 318-336-5254.
- Ferriday Police: 318-757-3606.
- Clayton: town hall 318-757-8540.
- Ridgecrest: town hall 318-757-4497.
If anyone is in danger, dial 911.
↑ Back to the question listConcordia Parish Bail and Bond, Vidalia and Ferriday
Getting released on bail in Vidalia. The Concordia Parish Sheriff's Office keeps a small jail in the courthouse building at 4001 Carter Street, Vidalia, LA 71373, phone 318-336-5231.
It also runs the Concordia Parish Correctional Facility at 26356 Highway 15, Ferriday, LA 71334, phone 318-757-1865.
Concordia Parish faces Natchez, Mississippi, across the river, with Vidalia as its seat and Ferriday and Clayton to the north.
1. Where can I learn the bail amount here?
Call the sheriff at 318-336-5231 and share the name and birthday of the person. Staff can tell you whether a judge has set a figure and where the person is housed.
↑ Back to the question list2. When will a Concordia judge first hear the case?
Article 230.1 sets a 72-hour limit, not counting weekends or holidays. A free lawyer is named at that hearing for those who need one. Past that deadline, Vidalia must free the person on a signed pledge to return.
↑ Back to the question list3. Which bonds can a Vidalia judge accept?
A company surety bond, a real estate pledge, an unsecured personal surety, a release on recognizance, or full cash, per Article 321. People charged with violent or firearm felonies are limited to the secured types.
↑ Back to the question list4. Which payments work at the Concordia jail?
Dollar bills, money orders, checks certified or issued by a bank, and public bonds all qualify under Article 326. Ask the jail which it handles before you go.
↑ Back to the question list5. What is a bondsman's fee?
The premium is capped at 12 percent, with $120 as the lowest charge, by R.S. 22:1443. It is a fee for service and is not returned.
↑ Back to the question list6. How do I reach the Concordia clerk?
The Concordia Parish Clerk of Court is at P.O. Box 790, Vidalia, LA 71373. Call 318-336-4204 for criminal filings and bond records.
↑ Back to the question list7. Is a cash bond returned at the end?
It usually is, if every hearing was attended, though fines and costs may come out of it first. Our money guide covers jail account deposits.
↑ Back to the question list8. What if someone misses a hearing in Vidalia?
Expect an arrest order, and Concordia can claim the bond. Cosigners can be pursued by the bail company. Under Article 312, a court may deny bail later to some people who missed court.
↑ Back to the question list9. Is there an immigration center in Ferriday?
Yes. River Correctional Center at 26362 Highway 15 is a separate, privately run center, not a sheriff's jail. Its phone number is 318-757-2154. A parish bail does not cancel an ICE or out-of-parish detainer. If ICE requests it, a jail may keep someone up to 48 hours after they would otherwise be released. Vidalia relatives can track transfers through the ICE locator.
↑ Back to the question list10. What if Concordia has no record of the person?
Call the sheriff at 318-336-5231. Nearby parish jails include Catahoula Parish at 318-744-5411 and Tensas Parish at 318-749-5810.
↑ Back to the question list11. Are 17-year-olds booked as adults here?
Yes, for alleged acts from April 19, 2024, on. Those under 17 stay in juvenile court.
↑ Back to the question listConcordia Parish Correctional Facility 2 Inmate Visitation Schedule
5223 Hwy 84
Vidalia, LA 71373
318-336-2865
- First, you must register an account with jailatm, then add Concordia Parish Correctional Facility 2, then your inmate.
- Second, you can choose a time to visit.
- Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
- CHECK-IN: 10 minutes prior to scheduled visit.
- Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
- Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
- If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 10:00AM - 7:30PM |
| MONDAY | 10:00AM - 7:30PM |
| TUESDAY | 10:00AM - 7:30PM |
| WEDNESDAY | 10:00AM - 7:30PM |
| THURSDAY | 10:00AM - 7:30PM |
| FRIDAY | 10:00AM - 7:30PM |
| SATURDAY | 10:00AM - 7:30PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| MONDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| TUESDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| WEDNESDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| THURSDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| FRIDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| SATURDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
JailATM Video Visitation allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using an internet-connected personal computer equipped with a webcam or a compatible mobile device, visitors can join live video calls without traveling to the detention center.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit deposits.jailatm.com/webdeposits/ and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit JailATM kiosk. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Remote Video Visitation, JailATM provides several other communication, financial, and commissary services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging
Concordia Parish Criminal Court, Vidalia, Louisiana
Concordia and Catahoula parishes make up the 7th Judicial District.
Concordia's felony and misdemeanor cases are heard in Vidalia, where the courthouse at 4001 Carter Street also houses the district attorney, the public defender and the sheriff.
The clerk answers at 318-336-4204.
1. Who works on a Concordia case?
- Clerk of Court: P.O. Box 790, Vidalia, LA 71373, 318-336-4204.
- District attorney: 4001 Carter Street, Room 9, Vidalia, LA 71373, 318-336-5526.
- Public defender: 4001 Carter Street, Room 4, Vidalia, LA 71373, 318-336-7548.
2. How long does the state have to charge?
If the accused stays in jail, Article 701 gives 30 days for misdemeanors, 60 for felonies and 120 for crimes carrying death or life. When the clock runs out, the defense can seek release. Arraignment follows within 30 days.
↑ Back to the question list3. When is the public defender open?
Monday through Thursday from 8 to 4 and Friday mornings. The same office serves Catahoula. You can phone the office at 318-336-7548.
↑ Back to the question list4. How do I request court records?
Call the clerk at 318-336-4204 with the name and docket number, if known. Copies are billed by the page.
↑ Back to the question list5. Where do juvenile charges go?
Anyone under 17 when the act happened goes to juvenile court. Since April 19, 2024, a 17-year-old is tried as an adult.
↑ Back to the question list6. Which federal court covers Vidalia?
The Alexandria Division of the Western District of Louisiana, 515 Murray Street, Suite 105, Alexandria, LA 71301, 318-473-7415. Search federal prisoners on the BOP inmate locator.
↑ Back to the question list7. How do I post bail?
For Vidalia bail, begin with our bail guide. Then the sheriff at 318-336-5231 can tell you the figure and how Concordia Parish jail staff take payment.
↑ Back to the question list8. Does Concordia Parish post its warrants?
It does. The Concordia Parish Sheriff's Office posts a warrants page, and its deputies serve warrants from the 7th Judicial District Court; call 318-336-5231 to confirm anything you see there. Vidalia police (318-336-5254) and Ferriday police (318-757-3606) handle their own town warrants. Beyond the parish, Louisiana has no public statewide search. The Clerk of Court is in the courthouse at 4001 Carter Street, Room 5, Vidalia, 318-336-4204, and helps families sort out skipped Vidalia court dates. A lawyer can arrange surrender at Concordia Parish Correctional Facility in the same building.
↑ Back to the question list
Commissary Money Deposits at the Concordia Parish Correctional Facility 2
Families and friends of inmates use Inmate Financial Services (IFS) to fund commissary purchases at the Concordia Parish Correctional Facility 2
How it works:
The person in jail chooses what to buy. IFS calls the payment a purchase of “commissary credits.” The Sheriff describes it as an online deposit into the inmate’s trust account. In Concordia Parish the family or friends send spending money rather than ordering specific items or a care package.
Commissary credit purchases are limited to $400 during a 24-hour period to a specific inmate, and to $1,600 over a 30 day period.
If you have questions or need help with your deposit contact them at 855-700-0077, Mon - Fri from 08:00am - 5:00pm, or contact them online.
You can mail them at:
Inmate Financial Services of LA, LLC
P.O. Box 278
Monterey, LA 71354
Inmate Financial Services provides an online banking and payment platform that allows friends and family members to deposit funds directly into an incarcerated person's jail commissary account. Deposited credits give your loved one the financial balance needed to purchase snacks, hygiene items, writing supplies, and over-the-counter medical sundries from the facility store.
Important: Facility Deposit Deadlines and Banking Rules Vary
Detention centers do not all permit in-person lobby cash drop-offs or accept money orders sent through standard postal mail. Some facilities operate exclusively through digital vendors with strict weekly deposit cutoffs. You should verify the facility's active cutoff schedule and deposit rules by calling them directly. If you delay funding your loved one's account, they will miss their weekly commissary order cycle and must wait until the following distribution day for basic supplies.
Step-by-Step Instructions to Deposit Commissary Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatefinancial.com on your computer or mobile device.
- Click Purchase Commissary Credit Now or sign into your existing user account.
- Select your state and the detention facility where the inmate is currently detained.
- Search for the inmate to confirm their active roster record matches the facility ledger.
- Enter the deposit dollar amount, review calculated convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger in the facility's management system. The inmate verifies their updated balance at a housing pod terminal or on their trust sheet and orders commissary on their scheduled distribution day.
Official Provider: Inmate Financial Services Official Website
Customer Service Telephone: 1-855-700-0077
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Associated with Inmate Financial Services
Depending on facility contracts, additional communication and phone services may be coordinated with partner vendors:
- Inmate Phone Calling: Prepay for phone calling credits so your loved one can call your mobile device directly.
• Learn more on our website: Inmate Phone Calling Guide - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide
Depositing Money Online for an Inmate at the Concordia Parish Correctional Facility 2
Families use Inmate Financial Services (IFS) to fund commissary purchases for people in jail in Concordia Parish.
How it works:
The person in in the Concordia Parish Correctional Facility 2 chooses what to buy, IFS sells them “commissary credits.” The facility describes this service as an online deposit into the inmate’s trust account. In Concordia Parish the family or friends send spending money rather than ordering specific items or a care package, like many do, however they are affiliated with Britt’s Commissary as they are the same owners and Britt’s Distributing is the commissary supplier in this jail's commissary program.
Commissary credit purchases are limited to $400 during a 24-hour period to a specific inmate, and to $1,600 over a 30 day period.
If you have questions or need help with your deposit contact them at 855-700-0077, Mon - Fri from 08:00am - 5:00pm, contact them online.
You can mail them at:
Inmate Financial Services of LA, LLC
P.O. Box 278
Monterey, LA 71354
Concordia Parish Correctional Facility II is on Highway 84 in Vidalia, Louisiana, and is one of three Concordia Parish Sheriff's Office jails. It is a separate building from the main facility in Ferriday, so mail for someone held here goes to this Vidalia address only.
All mail, including legal letters and books:
Inmate's Full Name & Inmate ID#
Concordia Parish Correctional Facility 2
5223 Hwy 84
Vidalia, LA 71373
- Your return address: Write your full name and address at the top left of every envelope or postcard. A letter missing that information will probably be destroyed rather than delivered.
- What to read: Newspapers, magazines and books have to be new and come directly from the publisher or a store. Only news, special interest and sports magazines are allowed.
- Removed by staff: Magazines with profanity, weapons or adult content, and books that are very violent or obscene.
- Getting the ID: Look up the inmate ID number on the sheriff's inmate roster and add it under their full name.
- Ink: Only blue or black, with no colored ink, felt markers, crayons, lipstick or perfume.
- Don't add: Drawings, glitter, confetti or other loose items.
- Cards: Facility II accepts a greeting card when it is plain and has no music.
- Stamps: Inmates buy them from commissary, so they can't be mailed in.
- Who may not write: Co-defendants, inmates at any jail or prison, and anyone a no-contact order protects.
Every letter is opened and checked for drugs and other contraband, and anything illegal is handed to the sheriff or district attorney. Call 318-336-2865 with questions.
Information for this service is currently unavailable.
JailATM Digital Messaging allows friends and family to exchange electronic letters and family photos directly with an incarcerated individual through housing unit kiosks. Messages and approved digital attachments clear facility screening in hours, eliminating the lengthy transit delays associated with traditional postal mail.
Important: Electronic Mail Screening and Rules Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to deposits.jailatm.com/webdeposits/ and sign in or create a user profile.
- Select Messaging from the available services dashboard.
- Select your state and facility, then search for the inmate using their full legal name or booking ID.
- Purchase messaging credits using a major debit or credit card.
- Compose your message in the text editor and attach approved JPEG photos if permitted by facility guidelines.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, the message arrives in the inmate's inbox on their housing unit JailATM kiosk. The inmate logs in with their PIN, opens the message, views any attached photos, and types an electronic reply using their available credits.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Digital Messaging & Picture Sharing, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
JailATM (operated by Tech Friends, Inc.) provides secure handheld tablets to incarcerated individuals in county detention facilities. Operating on an encrypted facility network, these tablets give inmates access to digital messaging, scanned mail review, video calls, institutional requests, educational materials, and entertainment options directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund JailATM Tablets
- Confirm that JailATM / Tech Friends tablets are active at your loved one's specific detention facility.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Funds or Inmate Trust Deposits from your services dashboard.
- Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that funds have posted to their account.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their unique inmate PIN or biometric scan. Their available balance appears on the screen, allowing them to download music, read scanned correspondence, write messages, and participate in scheduled video visits. Devices are returned to charging carts during facility quiet hours and shift counts.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Tablet Services, JailATM provides several other communication, financial, and store services:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Concordia Parish County Jails
- Jail (Main): 318-336-2865