Franklin Parish Detention Center
Franklin Parish Detention Center
Physical Address
388 Natures Acres RoadWinnsboro, LA 71295
Jail Phone Number
318-435-8229Franklin Parish Inmate Search, Winnsboro
Finding someone in the Franklin Parish Detention Center means a phone call to 318-435-8229: the sheriff has no public online roster and no mugshot gallery.
The center and its work release unit share 388 Natures Acres Road, Winnsboro, LA 71295, booking arrests from Winnsboro, Wisner, Gilbert and Baskin.
Read on for what to say on that call, photo requests, bond, 5th Judicial District court, U.S. Marshals and ICE detainers, and a Winnsboro-area police list.
Read inmate search answers
Read inmate search answers1. Which jail numbers serve Winnsboro?
Franklin Parish books arrests into the Franklin Parish Detention Center, 388 Natures Acres Road, Winnsboro, LA 71295, 318-435-8229. When the Winnsboro jail line is busy, try the sheriff's office at 318-435-4505.
↑ Back to the question list2. What should I have ready for Winnsboro?
Give the person's name and birthday when you call 318-435-8229. Natures Acres staff normally confirm whether the person is in custody and quote the bond amount. Our inmate roster guide explains other ways to look someone up.
↑ Back to the question list3. Can I get a mugshot in Winnsboro?
Request one through the sheriff at 318-435-4505. Since August 1, 2024, Act 281 lets agencies share booking photos before trial, and pay-to-remove sites must take one down free within 7 days after a Winnsboro charge is dismissed or the person is cleared, pardoned or expunged. Photos from an ICE arrest are requested through FOIA, and the U.S. Marshals keep photos from federal arrests. Winnsboro news outlets may run a booking photo the Franklin sheriff chooses to share.
↑ Back to the question list4. Which nearby jails should I try after Winnsboro?
If Natures Acres doesn't have the person, they may have bonded out or been booked next door. Call Richland Parish at 318-248-3057 or Tensas Parish at 318-749-5810, since arrests near those lines can be booked there.
↑ Back to the question list5. Could it be a summons in Winnsboro?
Winnsboro may cite minor offenses into its mayor's court rather than booking the person, so they may simply have been given a court date. Winnsboro can still issue a warrant if that date is missed.
↑ Back to the question list6. How soon does Winnsboro hold a first hearing?
Under Article 230.1, a judge must see the person within 72 hours of arrest, and the court does not count weekends or holidays. A 5th district judge then addresses bail and appoints counsel if needed. When Winnsboro misses the deadline, the law releases the person on recognizance.
↑ Back to the question list7. How is bail posted in Winnsboro?
5th Judicial District judges set amounts. Cash, property, signature, or a bondsman at up to 12 percent. Read our Franklin bail guide. Clerk: 318-435-5133, P.O. Box 1564, Winnsboro, LA 71295.
↑ Back to the question list8. Who prosecutes and defends cases in Winnsboro?
Franklin cases are heard by the 5th Judicial District Court at the Winnsboro courthouse. At the first Winnsboro hearing, a judge names the public defender for anyone who can't pay. Our court guide lists the district attorney and defender offices.
↑ Back to the question list9. What are visit and deposit rules in Winnsboro?
Call the detention center at 318-435-8229 to ask about visiting and which payment methods it accepts. Our guides cover visiting, calls, messages, deposits and mail. Winnsboro inmates buy snacks and soap through the jail store, which is explained on our commissary page.
↑ Back to the question list10. How are prescriptions handled in Winnsboro?
Give staff at 318-435-8229 a list of medications with doses and the pharmacy. Franklin Parish answers for jail medical care under R.S. 15:703, naming a doctor or hiring a licensed medical contractor, and that provider decides what the person receives at Natures Acres.
↑ Back to the question list11. How long is release after bond in Winnsboro?
Usually a few hours after bond clears at Natures Acres Road. A hold from another parish, from probation and parole or from ICE can keep the person longer, so ask what is listed before driving to Winnsboro.
↑ Back to the question list12. Where do state prisoners from Winnsboro go?
People sentenced to state time may stay at the Natures Acres jail rather than at a state prison. Winnsboro families can use the DOC locator at 225-383-4580 can confirm where someone is, and our Louisiana state prisons list covers the prisons.
↑ Back to the question list13. How do I check warrants in Winnsboro?
Call the sheriff at 318-435-4505 or the Winnsboro police at 318-435-4307. Ask which court issued the warrant, the 5th district or the Winnsboro mayor's court, and whether bond was preset, since that can be posted on arrival at Franklin Parish Detention Center. Winnsboro posts no names, and no state site lists warrants for families. Bringing a lawyer helps. If a missed hearing is the reason, ring the Clerk of Court at 6550 Main Street, 318-435-5133, about a new court date.
↑ Back to the question list14. What happens to minors arrested in Winnsboro?
In Winnsboro, juvenile court decides whether children under 17 are detained. Since April 19, 2024, Louisiana has charged 17-year-olds as adults. Our Green Oaks juvenile page covers a regional center, but call Franklin juvenile staff to confirm the child's placement.
↑ Back to the question list15. What about federal charges in Winnsboro?
Franklin cases go to the U.S. District Court for the Western District of Louisiana, Monroe Division. The clerk is at 201 Jackson Street, Suite 215, Monroe, LA 71201, 318-322-6740. A Monroe magistrate weighs detention under the Bail Reform Act (18 U.S.C. 3142) with input from pretrial services. The U.S. Marshals are in Room 213 at 318-322-8370, and the BOP inmate locator lists people serving federal time.
↑ Back to the question list16. What does an immigration detainer mean in Winnsboro?
Fingerprints from Winnsboro bookings go into federal systems, and ICE may send a detainer. A parish bond does not erase it. Winnsboro deputies can keep the person for 48 hours past release at most. If nobody from ICE arrives by then, the detainer lapses. Act 314 of 2024 calls for Louisiana jails to cooperate. Search the ICE detainee locator, or call the St. Rose field office's detention line at 888-351-4024.
↑ Back to the question list17. How do I get release alerts in Winnsboro?
Yes. LA VINE sends free custody notices for people held in Winnsboro. Pick a call, text or email, and a Franklin Parish release or move will reach you.
↑ Back to the question list18. Is a bail call from Winnsboro real?
Confirm any bond demand at 318-435-8229 before paying. The sheriff's office does not collect bail by gift card or payment app; Winnsboro bonds are handled at the detention center or by a licensed agent.
↑ Back to the question list19. How big is the sheriff's office in Winnsboro?
The Louisiana Sheriffs' Association lists Franklin's sheriff with 100 regular deputies and 20 part-time ones for a parish of about 20,000 people. Most of the detention center's population is state-sentenced: 219 Franklin cases were held in local jails in August 2026, according to DOC data.
↑ Back to the question list20. When must charges be filed in Winnsboro?
In Winnsboro the 5th district attorney is on a clock once someone is booked and stays in: a month for misdemeanors, two months for felonies, four for crimes that can bring life (C.Cr.P. art. 701). When the clock runs out, the court must let the person out unless the state offers just cause.
↑ Back to the question list21. Which offenses send people to prison from Winnsboro?
At about 1,441 state inmates per 100,000 residents, Franklin has one of the highest state-custody rates in Louisiana, and more than three in four of those inmates are kept in local jails such as Natures Acres. State figures for Winnsboro-area cases, from the DOC data files: - In DOC custody on Aug. 31, 2026: 285, about 1,441 per 100,000 residents. - Housed in local jails: 219 (77 percent). - Leading offense types: violent 34 percent, drug 26 percent. - Serving life: 12. - On probation or parole: 558 (384 on probation). - New admissions: 157 in 2025, 148 in 2019.
↑ Back to the question list22. How do I request records in Winnsboro?
Call the sheriff's office at 318-435-8229 or ask in person in Winnsboro. Louisiana's records statute (R.S. 44:1 et seq.) gives any adult access to public records, and if a Franklin record is in use, staff get three working days to set a time. Arrest reports can be released; files in an open investigation stay closed under R.S. 44:3.
↑ Back to the question list23. Which police agencies work around Winnsboro?
- Franklin Parish Sheriff's Office: 318-435-4505.
- Winnsboro Police: 318-435-4307.
- Wisner: town hall 318-724-6568.
- Gilbert: village hall 318-435-6506.
- Baskin: village hall 318-248-3700.
The sheriff covers rural Franklin and any town without an officer on duty, and 911 is the number for any emergency.
↑ Back to the question listFranklin Parish Bail and Bond, Winnsboro
Getting released on bail in Winnsboro. The Franklin Parish Sheriff's Office runs the Franklin Parish Detention Center at 388 Natures Acres Road, Winnsboro, LA 71295, along with a work release unit at the same site.
Call the detention center at 318-435-8229.
Franklin Parish is farm country in northeast Louisiana, centered on Winnsboro.
1. Can I email the Winnsboro jail?
The sheriff's website lists jail@franklinsheriff.net for the detention center. For anything urgent, call 318-435-8229 instead of emailing.
↑ Back to the question list2. When will a Franklin Parish judge set bail?
Article 230.1 requires an appearance within 72 hours, leaving out weekends and holidays. The 5th JDC judge also decides on a lawyer. Without that hearing, the person must be released.
↑ Back to the question list3. What kinds of bail does the 5th JDC allow?
A bail company bond, land or a house as security, a personal promise with no security, release on recognizance, or cash, as listed in Article 321. A charge of violence or a gun felony rules out the unsecured choices.
↑ Back to the question list4. What forms of payment work for cash bail?
Article 326 lets you pay with bills, a postal or bank money order, a check the bank has certified, or a government bond. Ask the detention center before you go.
↑ Back to the question list5. How much will a Winnsboro bail company want?
The legal top is 12 percent of the bail amount, with a $120 floor, set by R.S. 22:1443. Winnsboro families do not get that premium back.
↑ Back to the question list6. How do I reach the Franklin Parish clerk?
You can call the Franklin Parish clerk of court at 318-435-5133. Mail goes to P.O. Box 1564, Winnsboro, LA 71295, and the clerk keeps the bond paperwork.
↑ Back to the question list7. Will I get Franklin Parish cash bail back?
In most cases, once the case is done and the defendant came to court each time. Fines and costs may be held back. For sending money to someone at the detention center, see our money guide.
↑ Back to the question list8. What if a Winnsboro court date is missed?
Franklin Parish judges can sign an arrest warrant and forfeit the bond. A cosigner may then owe the bail company. Under Article 312, later bail can be refused.
↑ Back to the question list9. Can the detention center keep someone after bail?
It can when a second agency has filed a hold. Immigration, federal and other-parish holds survive local bail. The ICE locator tracks moves. If ICE asks, a person can stay jailed for 48 hours past the normal release time, and Winnsboro staff can say whether that applies.
↑ Back to the question list10. Where else could someone from Winnsboro be held?
Call the sheriff at 318-435-4505. Nearby parish jails include Richland Parish at 318-248-3057, Caldwell Parish at 318-649-5600 and Catahoula Parish at 318-744-5411.
↑ Back to the question list11. Are 17-year-olds treated as adults?
For offenses on or after April 19, 2024, they are. Children under 17 stay in juvenile court.
↑ Back to the question listFranklin Parish Detention Center Inmate Visitation Schedule
388 Natures Acres Road
Winnsboro, LA 71295
318-435-8229
- First, you must register an account with jailatm, then add Franklin Parish Detention Center, then your inmate.
- Second, you can choose a time to visit.
- Offsite Video Visits can be done on Android, IOS (Apple) or Windows devices.
- All visits must be scheduled 24 hours prior to the appointment or up to 1 weeks in advance.
- CHECK-IN: 10 minutes prior to scheduled visit.
- Valid picture identification (e.g., driver’s license, State I.D., or Military I.D.) is required at Check-In.
- Visitors under the age of 17 must be listed as an additional visitor and accompanied and supervised by an authorized visitor over the age of 18.
- If a visitor loses internet connection during an offsite video visitation session, no refund will be issued.
ON-SITE VISITATION SCHEDULE
| DAY | TIME |
| SUNDAY | 10:00AM - 7:30PM |
| MONDAY | 10:00AM - 7:30PM |
| TUESDAY | 10:00AM - 7:30PM |
| WEDNESDAY | 10:00AM - 7:30PM |
| THURSDAY | 10:00AM - 7:30PM |
| FRIDAY | 10:00AM - 7:30PM |
| SATURDAY | 10:00AM - 7:30PM |
REMOTE VISITATION SCHEDULE
| DAY | TIMES |
| SUNDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| MONDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| TUESDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| WEDNESDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| THURSDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| FRIDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
| SATURDAY | 7:30AM - 11:30AM 1:00PM - 4:45PM 6:00PM - 9:00PM |
JailATM Video Visitation allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using an internet-connected personal computer equipped with a webcam or a compatible mobile device, visitors can join live video calls without traveling to the detention center.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit deposits.jailatm.com/webdeposits/ and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit JailATM kiosk. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Remote Video Visitation, JailATM provides several other communication, financial, and commissary services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging
Franklin Parish Criminal Court, 5th JDC
Franklin Parish belongs to the 5th Judicial District Court, shared with Richland and West Carroll.
Criminal cases for Franklin Parish are heard in Winnsboro.
The clerk of court answers at 318-435-5133.
1. Which offices handle a Winnsboro case?
- Clerk of court: 318-435-5133. Mail goes to P.O. Box 1564, Winnsboro, LA 71295.
- District attorney: 318-435-3386. Mail goes to P.O. Box 1209, Oak Grove, LA 71263.
- Public defender: 108 Courthouse Square, Rayville, LA 71269, 318-728-1117.
2. Where is the sheriff's office?
The Franklin sheriff works from 6556 Main Street, Winnsboro, LA 71295. The office answers at 318-435-4505.
↑ Back to the question list3. What deadlines apply before charges?
Under Article 701, the DA has 30 days for a jailed misdemeanor case, 60 for a felony and 120 for one punishable by death or life. Once that passes, Winnsboro defense lawyers can push for release. Arraignment must come within 30 days.
↑ Back to the question list4. Where are juvenile cases heard?
Juvenile court handles those under 17. Seventeen-year-olds are charged in adult court for acts since April 19, 2024.
↑ Back to the question list5. Which federal court covers this parish?
The Western District of Louisiana in Monroe, 201 Jackson Street, Suite 215, Monroe, LA 71201, 318-322-6740. Search federal prisoners in the BOP inmate locator.
↑ Back to the question list6. How do I start the bail process?
Winnsboro bail choices are laid out in our bail guide. The detention center at 318-435-8229 can quote the amount in a Winnsboro case.
↑ Back to the question list7. Where do Franklin Parish warrants get handled?
Out of Winnsboro, Franklin Parish deputies serve warrants signed in the 5th Judicial District Court; the sheriff's number is 318-435-4505. Winnsboro police handle mayor's court warrants at 318-435-4307. Winnsboro deputies keep names private, and there's no warrant website covering all of Louisiana. Case files are at the Clerk of Court, 6550 Main Street, Winnsboro, 318-435-5133, where staff can explain how a skipped Winnsboro hearing gets rescheduled. Most other Winnsboro warrants close out when your relative walks into Franklin Parish Detention Center on Natures Acres Road with counsel.
↑ Back to the question list
Buy Commissary for an Inmate in the Franklin Parish Detention Center
Franklin Parish Detention Center Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Franklin Parish Detention Center allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Correct Solutions Group.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 318-435-8229 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Franklin Parish Detention Center's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Inmate Financial Services provides an online banking and payment platform that allows friends and family members to deposit funds directly into an incarcerated person's jail commissary account. Deposited credits give your loved one the financial balance needed to purchase snacks, hygiene items, writing supplies, and over-the-counter medical sundries from the facility store.
Important: Facility Deposit Deadlines and Banking Rules Vary
Detention centers do not all permit in-person lobby cash drop-offs or accept money orders sent through standard postal mail. Some facilities operate exclusively through digital vendors with strict weekly deposit cutoffs. You should verify the facility's active cutoff schedule and deposit rules by calling them directly. If you delay funding your loved one's account, they will miss their weekly commissary order cycle and must wait until the following distribution day for basic supplies.
Step-by-Step Instructions to Deposit Commissary Funds
- Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
- Navigate to www.inmatefinancial.com on your computer or mobile device.
- Click Purchase Commissary Credit Now or sign into your existing user account.
- Select your state and the detention facility where the inmate is currently detained.
- Search for the inmate to confirm their active roster record matches the facility ledger.
- Enter the deposit dollar amount, review calculated convenience fees, and enter your debit or credit card billing details.
- Submit payment and save the digital confirmation receipt for your records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger in the facility's management system. The inmate verifies their updated balance at a housing pod terminal or on their trust sheet and orders commissary on their scheduled distribution day.
Official Provider: Inmate Financial Services Official Website
Customer Service Telephone: 1-855-700-0077
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Associated with Inmate Financial Services
Depending on facility contracts, additional communication and phone services may be coordinated with partner vendors:
- Inmate Phone Calling: Prepay for phone calling credits so your loved one can call your mobile device directly.
• Learn more on our website: Inmate Phone Calling Guide - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide
Deposit Money for an Inmate in the Franklin Parish Detention Center
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Franklin Parish Detention Center use Correct Solutions Group.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-618-3516.
3. Some jails have a Correct Solutions Group kiosk for cash or card deposits. Call the Franklin Parish Detention Center to ask whether it has one and where it is.
4. The Franklin Parish Detention Center may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the Franklin Parish Detention Center how the money order must be made out. To confirm this option call the facility at 318-435-8229.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. Ask the Franklin Parish Detention Center whether it accepts cash deposits in person, and where.
The Franklin Parish Detention Center is the sheriff's jail on Natures Acres Road in Winnsboro. Letters, legal mail and publications all go to the center on paper at one address, and they are delivered Monday through Friday. Use the inmate search to check that the person is still there before you mail anything.
Letters, legal mail, books and newspapers:
Inmate's Full Name & Inmate ID#
Franklin Parish Detention Center
388 Natures Acres Road
Winnsboro, LA 71295
- The from line: Your full name and return address are required on every envelope or postcard. Leave either one off and the Winnsboro jail will most likely destroy the mail.
- Texting: The jail also offers text messaging, usually about $1.00 for each message sent or received. Staff read every message first.
- Books: They must be new and shipped straight from the publisher. Staff get rid of books that are very violent, pornographic or obscene.
- Magazines and newspapers: Like books, they have to be new and mailed by the publisher. Magazines with profanity, weapons or adult content are taken and not delivered.
- Ink: Blue or black only, and no felt markers, crayon, colored ink, lipstick or perfume.
- No decorations: Leave out drawings, glitter and confetti, and don't draw on the envelope.
- Cards: Greeting cards must be plain and not play music.
- Stamps: Mailing stamps is not allowed. You can send money for them instead.
- Who may not write: Someone at the detention center may not exchange mail with a co-defendant, an inmate anywhere, or a person under a no-contact order.
The center keeps a zero-tolerance rule on mail violations.
Correct Solutions Group provides inmate telecommunication platforms allowing incarcerated individuals to place outbound calls from housing pods to friends and family. Because correctional facilities do not accept incoming calls, setting up a prepaid telephone account unblocks your number and provides the credits needed to connect live calls.
Important: Wireless Carriers Restrict Inmate Calls by Default
Major mobile telephone providers do not permit standard collect calls from correctional facilities. While some landlines may accept direct billing, mobile phones and internet-based lines require a funded prepaid account, which you can verify by checking with your provider. If you do not register online and fund an account right away, incoming calls from your loved one will automatically fail to ring through to your phone.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.correctsolutionsgroup.com or call customer support at 1-877-618-3516.
- Create an account using the primary 10-digit telephone number you want your loved one to call.
- Select the state and correctional facility where the inmate is detained.
- Link the inmate to your calling profile by providing their full legal name and booking ID number.
- Select a prepaid deposit amount and complete payment with a debit or credit card.
- Check your cell phone settings to ensure unknown or automated correctional numbers are not sent directly to spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are subject to recording and monitoring.
Official Provider: Correct Solutions Group Official Website
Customer Service Telephone: 1-877-618-3516
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Correct Solutions Group
In addition to Inmate Calling Accounts, Correct Solutions Group handles commissary services at participating facilities:
- Commissary Package Ordering: Purchase pre-approved snack boxes, food packages, and hygiene items delivered directly to the jail.
• Learn more on our website: Commissary Ordering Guide | • Visit official vendor page: Correct Solutions Group Commissary Ordering
Correct Solutions Group provides correctional commissary fulfillment networks that allow friends and family members to purchase pre-approved snack boxes, food packages, footwear, thermal wear, and personal hygiene products directly for an incarcerated loved one. Every package is packed to adhere strictly to individual jail security limits.
Important: Commissary Schedules and Spending Caps Vary
Detention centers do not always follow identical delivery days or allow care package orders on an open schedule. Some facilities enforce strict weekly order cutoff dates or restrict incoming packages to monthly allowances, which you should confirm by contacting the facility directly. If you miss the ordering deadline, your loved one may have to wait an extra delivery cycle without fresh snacks, extra clothing, or essential toiletries.
Step-by-Step Instructions to Register and Place an Order
- Obtain the inmate's full legal name, date of birth, and assigned booking or inmate ID number.
- Navigate to the official portal at www.correctsolutionsgroup.com and locate the commissary ordering link for the inmate's facility.
- Select the state and detention center where your loved one is currently held.
- Search for the inmate using their ID number or last name to unlock the facility's approved product catalog.
- Select allowable food packs, drinks, hygiene bundles, and apparel up to the facility's allowed spending or weight ceiling.
- Enter your billing details and complete payment using a credit or debit card.
- Save your electronic confirmation receipt and tracking number for verification.
What the Inmate Needs to Do
The inmate does not need an active online profile to receive the order. Correct Solutions ships the pre-approved package to the facility's secure commissary warehouse. Jail staff inspect the box and deliver it during regular pod distribution, where the inmate signs the receipt manifest.
Official Provider: Correct Solutions Group Official Website
Customer Service Telephone: 1-877-618-3516
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by Correct Solutions Group
In addition to Commissary Ordering, Correct Solutions Group operates telephone communications for incarcerated individuals:
- Inmate Phone Calling Accounts: Set up a prepaid calling account so your loved one can call your mobile phone directly from dayroom phones.
• Learn more on our website: Inmate Calling Accounts Guide | • Visit official vendor page: Correct Solutions Group Inmate Calling Accounts
JailATM Digital Messaging allows friends and family to exchange electronic letters and family photos directly with an incarcerated individual through housing unit kiosks. Messages and approved digital attachments clear facility screening in hours, eliminating the lengthy transit delays associated with traditional postal mail.
Important: Electronic Mail Screening and Rules Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to deposits.jailatm.com/webdeposits/ and sign in or create a user profile.
- Select Messaging from the available services dashboard.
- Select your state and facility, then search for the inmate using their full legal name or booking ID.
- Purchase messaging credits using a major debit or credit card.
- Compose your message in the text editor and attach approved JPEG photos if permitted by facility guidelines.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, the message arrives in the inmate's inbox on their housing unit JailATM kiosk. The inmate logs in with their PIN, opens the message, views any attached photos, and types an electronic reply using their available credits.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Digital Messaging & Picture Sharing, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
JailATM (operated by Tech Friends, Inc.) provides secure handheld tablets to incarcerated individuals in county detention facilities. Operating on an encrypted facility network, these tablets give inmates access to digital messaging, scanned mail review, video calls, institutional requests, educational materials, and entertainment options directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund JailATM Tablets
- Confirm that JailATM / Tech Friends tablets are active at your loved one's specific detention facility.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Funds or Inmate Trust Deposits from your services dashboard.
- Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that funds have posted to their account.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their unique inmate PIN or biometric scan. Their available balance appears on the screen, allowing them to download music, read scanned correspondence, write messages, and participate in scheduled video visits. Devices are returned to charging carts during facility quiet hours and shift counts.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Tablet Services, JailATM provides several other communication, financial, and store services:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Franklin Parish County Jails
Nearby counties
- Jail (Main): 318-435-8229
- Sheriff: 318-435-4505