Iberia Parish Work Release Facility Remote Inmate Video Visits

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Iberia Parish Work Release Facility

Address:
3701 Broken Arrow Road
New Iberia, LA 70722
Phone:
337-367-3704

Iberia Parish Work Release Facility - Remote Video Visitation with your Inmate

Iberia Parish Work Release Facility uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the jail lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

  • Deposit online at correctpay.com
  • Deposit at the correctpay VendEngine kiosk in the Iberia Parish Work Release Facility lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Attorney Visits only!  < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Iberia Parish Work Release Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Bail out an Inmate in Iberia Parish

To Bail out or Post Bond for an Inmate in Iberia Parish Work Release Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Iberia Parish Work Release Facility, check out our Inmate Bail page.

 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Iberia Parish Work Release Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Iberia Parish Work Release Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Iberia Parish Work Release Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Iberia Parish Work Release Facility inmate's account for communication services, check out our Send Money page.

 

How to Communicate with an Iberia Parish Work Release Facility Inmate by Mail and by Email

To mail or email an inmate in Iberia Parish follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Iberia Parish Work Release Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Iberia Parish Work Release Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Iberia Parish Work Release Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Iberia Parish inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Iberia Parish can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

 

How to Deposit Money into an Inmate's Account in Iberia Parish Work Release Facility

To deposit money into the account of an inmate in Iberia Parish, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Louisiana.
  • Select Iberia Parish Work Release Facility
  • Enter the Inmate ID of your inmate.  This can be found by calling 337-367-3704 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Iberia Parish Work Release Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for Iberia Parish.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

 

How Does an Inmate Make Phone Calls in Iberia Parish Work Release Facility?

To receive phone calls from an inmate in Iberia Parish follow these instructions:

Iberia Parish Work Release Facility uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Louisiana.
  • Choose Iberia Parish Work Release Facility
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Iberia Parish Work Release Facility, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Iberia Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

 

How to Purchase Commissary or Deposit Money Online for an Inmate in Iberia Parish

To purchase commissary online or deposit money in an Iberia Parish Work Release Facility inmate's commissary account follow these instructions:

  • Start here and click ‘PLACE ORDER’ in CommissaryDeposit.com
  • Choose Louisiana
  • Choose Iberia Parish Work Release Facility
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate from the Iberia Parish Work Release Facility list.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money or purchase commissary for your Iberia Parish inmate. In addition, there is a maximum amount you can send and/or spend. 
Items you may Purchase from CommissaryDeposit.com:

  • Clothing - thermals, underwear, bras, shoes.
  • Stationary, envelopes, stamps, playing cards, board games
  • Toiletries, hygiene, reading glasses, medicated creams, aspirin
  • Soda, energy drinks, coffee, packaged meat & fish, soups, cookies, chips, pastries.

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate or purchasing Commissary online in Iberia Parish, go to our Inmate Commissary Page or our Send Money to an Inmate Page for details.

 

How to Deposit Money Online for an Inmate's Commissary Account in Iberia Parish

To deposit money in an Iberia Parish Work Release Facility inmate's commissary account follow these instructions:

  • Start here and click ‘DEPOSIT MONEY’ in CommissaryDeposit.com
  • Choose Louisiana
  • Choose Iberia Parish Work Release Facility
  • View the date your order will be delivered, then click ‘NEXT’.
  • Search for, then Select your inmate.
  • Choose the amount to send.
  • Register, and Pay for the deposit transaction

Note: You will be charged a fee to send money to your Iberia Parish inmate. In addition, there is a maximum amount you can send. 

Contact Information
Customer Support page.
Customer Support phone:   912-584-6102
Email - [email protected]
Customer Support Hours - Monday - Friday, 8:00 AM to 4:30 PM EST

For complete information on fees, products, policies, deadlines, rules, minimum and maximum deposits and all the information you need to know regarding depositing money for your inmate in Iberia Parish, go to our Send Money Page for details.

 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Iberia Parish

To register and sign up for a remote visitation account with correctpay.com to communicate with your Iberia Parish Work Release Facility inmate, follow the instructions below:

Iberia Parish Work Release Facility uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Iberia Parish Work Release Facility lobby.
  • Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

  • Register by creating an account.
  • Add a payment method.
  • Select Louisiana
  • Select Iberia Parish Work Release Facility
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Iberia Parish Work Release Facility, including fees, schedules, how it works and more, check out our Visit Inmate Page.

 

How to Send a Secure Email or Text Message to an Inmate in Iberia Parish

To send a secure email message and digital photos to an inmate in Iberia Parish Work Release Facility follow these steps:

  • Register with correctpay by creating an account.
  • Select Louisiana, then select Iberia Parish Work Release Facility, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Iberia Parish Work Release Facility and send them photos, check out our Secure Messaging Guide for Iberia Parish. 
24/7 Customer Service - 855-836-3364