Iberville Parish Jail
Iberville Parish Jail
Physical Address
59605 Bayou RoadPlaquemine, LA 70764
Jail Phone Number
225-687-3553Iberville Parish Inmate Search and Mugshots, Plaquemine
Iberville's sheriff runs a free inmate search portal for the Iberville Parish Jail, 59605 Bayou Road, Plaquemine, LA 70765, filterable by name, race, sex and custody status. It listed 105 people on October 27, 2026, and 104 had a booking photo.
Jail phone: 225-687-3553.
Further down: portal tips, mugshot copies, bond, 18th Judicial District court, U.S. Marshals and ICE detainers, and police in Plaquemine, St. Gabriel, White Castle, Maringouin, Grosse Tete and Rosedale.
Read inmate search answers
Read inmate search answers1. What are the jail phones in Plaquemine?
Iberville arrests are booked at the parish jail on Bayou Road in Plaquemine.
- Iberville Parish Jail: 59605 Bayou Road, Plaquemine, LA 70765, 225-687-3553.
- Sheriff's office: 225-687-5100, if the jail line is busy.
2. How does searching work in Plaquemine?
Open the sheriff's inmate portal and search by name. Each entry carries the booking date, the charges and the holding agency. If the name doesn't come up, the Plaquemine jail at 225-687-3553 can check custody.
↑ Back to the question list3. Are mugshots available in Plaquemine?
Yes, nearly every portal entry shows one, and the sheriff at 225-687-5100 handles requests for copies. Under Act 281 of 2024, in force since August 1, 2024, Louisiana agencies may release these photos before trial, and any removal site that charges must drop a photo for free within 7 days of a dismissal, acquittal, pardon or expungement. Iberville Parish families ask ICE for Iberville arrest photos through FOIA. The U.S. Marshals keep photos from federal arrests. Since the photos are public on the portal, Plaquemine news reports sometimes include them.
↑ Back to the question list4. Where else might the person be, besides Plaquemine?
The person may be held by a neighboring parish. Try West Baton Rouge at 225-346-6400, the Scotlandville parish prison, or Gonzales jail. On the Iberville portal, the holding-agency field shows whether another agency owns the case.
↑ Back to the question list5. Was it only a ticket in Plaquemine?
Plaquemine and St. Gabriel police may cite minor cases with a summons instead of booking. In that case there is a court date but no jail record, and missing the date can bring a warrant.
↑ Back to the question list6. When is the first hearing in Plaquemine?
Under Article 230.1, the person must see a judge within 72 hours, skipping weekends and holidays. An 18th district judge rules on bail and on appointing a lawyer, and a missed Plaquemine deadline leads to release on recognizance.
↑ Back to the question list7. How do I post bond in Plaquemine?
A judge of the 18th Judicial District sets bail for Iberville cases. The Iberville Parish sheriff takes cash, property or a signature bond, and a bondsman's fee is at most 12 percent. Our Iberville bail guide covers each option. The Clerk of Court is at 58050 Meriam Street, 1st Floor, Plaquemine (mail P.O. Box 423, Plaquemine, LA 70765-0423), 225-687-5160.
↑ Back to the question list8. Which court hears the case in Plaquemine?
- District attorney: P.O. Drawer 880, Plaquemine, LA 70765-0880, 225-687-5210.
- Public defender: 58065 Meriam Street, Plaquemine, LA 70764, 225-238-5080, weekdays 9 to 5.
Our court guide explains the general rules.
↑ Back to the question list9. What are visit and deposit rules in Plaquemine?
Call the jail at 225-687-3553 for current visiting and deposit rules, since they can change. Our guides explain visiting, calls, messages, deposits and mail. See our commissary page before funding Plaquemine store orders.
↑ Back to the question list10. What if someone needs medicine in Plaquemine?
Give Bayou Road staff the list of prescriptions, doses and the pharmacy. Iberville must keep a jail doctor on appointment or under contract (R.S. 15:703), and that doctor decides what is dispensed.
↑ Back to the question list11. Where do state prisoners from Plaquemine go?
Hard-labor time puts the person in DOC custody. About half of Iberville's state inmates serve it in local jails under contract (R.S. 15:824), the rest in state prisons. Call 225-383-4580 to locate someone, or browse our Louisiana state prisons list.
↑ Back to the question list12. How would we find out about an Iberville warrant?
Call the sheriff at 225-687-5100, or the Plaquemine police at 225-687-9273 for city warrants. Iberville doesn't publish names, and Louisiana has no statewide public lookup. Before surrendering at Iberville Parish Jail, 59605 Bayou Road, confirm the issuing court and any preset bond, and ask an attorney to come along. When a skipped Plaquemine hearing is behind it, the Meriam Street clerk, 225-687-5160, handles reset questions.
↑ Back to the question list13. What happens to minors arrested in Plaquemine?
Children under 17 go to juvenile court. Since April 19, 2024, 17-year-olds are charged as adults. Younger children who must be detained may be placed at the Baton Rouge juvenile detention center, so confirm the placement with the sheriff.
↑ Back to the question list14. What about federal charges in Plaquemine?
Federal cases go to the U.S. District Court for the Middle District of Louisiana, whose clerk is at 777 Florida Street, Suite 139, Baton Rouge, LA 70801, 225-389-3500. Pretrial services reports to a Baton Rouge magistrate, who applies 18 U.S.C. 3142. The U.S. Marshals are in Room G-48 at 225-389-0364, and sentenced federal prisoners appear in the BOP inmate locator.
↑ Back to the question list15. What does an immigration detainer mean in Plaquemine?
Fingerprints taken in Plaquemine reach federal databases, and an Iberville ICE detainer may follow. Posting Iberville bail leaves the detainer standing. Plaquemine deputies can hold the person up to 48 extra hours, and the hold lapses if ICE doesn't pick them up. Act 314 of 2024 requires Louisiana jails to cooperate.
You can search the ICE detainee locator. For Plaquemine cases, ICE's New Orleans office is at 181 James Drive W, St. Rose, LA 70087, and families in Plaquemine can call its detention line at 888-351-4024.
↑ Back to the question list16. How do I get release alerts in Plaquemine?
Register with LA VINE, Louisiana's free notification service. It calls, texts or emails you when the person's status changes, such as a release from the Bayou Road jail or a transfer.
↑ Back to the question list17. Is a bail call from Plaquemine real?
Before paying anyone, confirm the amount with the jail at 225-687-3553. Iberville bail is handled at the Bayou Road jail or by a licensed agent, and gift cards or app transfers are never part of it.
↑ Back to the question list18. How large is the sheriff's office in Plaquemine?
The Louisiana Sheriffs' Association lists Iberville's office with 152 regular and 20 part-time deputies. Its website links the inmate roster, inmate records, commissary and warrants pages from one menu, which makes it a good first stop.
↑ Back to the question list19. How is a bail amount chosen in Plaquemine?
In Plaquemine, an 18th district judge applies art. 316, looking at the charge, the proof, the defendant's history and means, and any threat to the public. Art. 312 allows commercial, property, signature or cash bail, and in domestic abuse cases Gwen's Law (art. 313) lets the court hear from both sides before release.
↑ Back to the question list20. How many state prisoners trace to Plaquemine?
One in six of Plaquemine's 210 state inmates is serving life, and about half of them are held in local jails, near the statewide share. State figures for Plaquemine-area cases, from the DOC data files: - In DOC custody on Aug. 31, 2026: 210, about 694 per 100,000 residents. - Housed in local jails: 107 (51 percent). - Leading offense types: violent 52 percent, property 15 percent. - Serving life: 33. - On probation or parole: 364 (251 on probation). - New admissions: 91 in 2025, 107 in 2019.
↑ Back to the question list21. How do I get records in Plaquemine?
Ask the sheriff's office at 225-687-5100. Iberville-held records are public under R.S. 44:1 and following, and if one is in use, the office must respond in three working days. Arrest reports are public, but investigative files on open 18th district cases are exempt under R.S. 44:3.
↑ Back to the question list22. Which police agencies work around Plaquemine?
- Iberville Parish Sheriff's Office: 225-687-5100.
- Plaquemine Police: 225-687-9273.
- St. Gabriel Police: 225-642-5222.
- White Castle: town hall 225-545-3012.
- Maringouin: town hall 225-625-2630.
- Grosse Tete: village hall 225-648-2131.
- Rosedale: village hall 225-648-2333.
The sheriff covers unincorporated Iberville. Emergencies in Plaquemine go to 911.
↑ Back to the question listIberville Parish Bail and Bond, Plaquemine, Louisiana
Getting released on bail in Plaquemine. The sheriff runs the Iberville Parish Jail at 59605 Bayou Road, Plaquemine, LA 70765.
The jail answers at 225-687-3553, and the sheriff's office at 225-687-5100.
Iberville Parish straddles the Mississippi River below Baton Rouge, with Plaquemine as its seat and St. Gabriel, White Castle, Maringouin and Grosse Tete in its towns.
1. What should I do right after an arrest?
Confirm custody on our Iberville inmate search, which points to the sheriff's online portal. Note the booking date, then call 225-687-3553 for the bond and any holds.
↑ Back to the question list2. When does bail get set by a judge?
Louisiana law requires a court appearance within 72 hours for someone held in jail; weekend days and holidays are skipped (Article 230.1). Counsel is appointed then if needed.
↑ Back to the question list3. How can bail be posted?
Five ways, listed in Article 321: through a licensed bail company, with property, with a personal signer, on the defendant's word alone, or in cash. Unsecured choices are barred for crimes of violence.
↑ Back to the question list4. Which payments count as cash?
Under Article 326, you can pay with money, money orders, certified or cashier's checks, or federal or Louisiana bonds. Call the Plaquemine jail before you go to confirm what it takes.
↑ Back to the question list5. Is the bondsman's fee capped?
Yes. Louisiana sets it at 12 percent of the bail, or $120 if that is more (R.S. 22:1443). The company keeps it, so expect no refund.
↑ Back to the question list6. How do I contact the clerk?
The Iberville Clerk of Court works on the courthouse's first floor at 58050 Meriam Street, Plaquemine, and answers at 225-687-5160. Mail goes to P.O. Box 423, Plaquemine, LA 70765-0423.
↑ Back to the question list7. When is posted cash released?
Once the Iberville case is finished and no hearing was skipped. The court can apply the money to costs first. For jail account funds, see our money guide.
↑ Back to the question list8. What happens if someone skips Plaquemine court?
A Plaquemine judge may send for the person and the bond is at risk. A co-signer may owe the full amount. Repeat failures can narrow future release options under Article 312.
↑ Back to the question list9. What about immigration or federal holds?
A parish bond does not end a hold from ICE or a federal court. Act 314 of 2024 has Louisiana agencies work with immigration detainers. Use the ICE locator if release stalls. Federal charges go to Baton Rouge.
↑ Back to the question list10. What if the arrested person is 17?
A 17-year-old is an adult for any offense on or after April 19, 2024. Under 17, the case belongs in juvenile court.
↑ Back to the question listIberville Parish Jail Inmate Visitation
Friends and Family – Official Iberville Parish Sheriff pages do not post visiting days or clock hours for Iberville Parish Jail. Remote video visits are listed for this jail through NCIC. Call the jail at 225-687-3553 for the current on-site or video schedule and to confirm that the person you hope to see is still housed there.
NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit account.ncic.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
Iberville Parish Criminal Court, Plaquemine, Louisiana
Iberville belongs to the 18th Judicial District, shared with West Baton Rouge and Pointe Coupee.
Iberville cases are heard at the courthouse on Meriam Street in Plaquemine.
Call the clerk at 225-687-5160.
1. Which offices should I know?
- Clerk of Court: 58050 Meriam Street, 1st Floor, Plaquemine (mail: P.O. Box 423, Plaquemine, LA 70765-0423), 225-687-5160.
- District attorney: P.O. Drawer 880, Plaquemine, LA 70765-0880, 225-687-5210.
- Public defender: 58065 Meriam Street, Plaquemine, LA 70764, 225-238-5080, weekdays 9 to 5.
2. Is there a deadline to charge a jailed person?
Yes. Under Article 701, prosecutors get 30 days for a misdemeanor and 60 for a felony. They get 120 days when the charge carries life or death. Late filing opens the door to release.
↑ Back to the question list3. Can the court give me a lawyer?
If you cannot afford one, yes. Tell the judge during the first hearing, or ring the Meriam Street defender office at 225-238-5080.
↑ Back to the question list4. How do I get case information?
The clerk's office can search by name or case number at 225-687-5160. See our bail page for bond steps and our money guide for account deposits.
↑ Back to the question list5. Who hears juvenile cases in Plaquemine?
Youths under 17 go through juvenile proceedings. Since April 19, 2024, a 17-year-old faces the adult system.
↑ Back to the question list6. Which federal court covers Iberville?
The U.S. District Court for the Middle District of Louisiana, at 777 Florida Street, Suite 139, Baton Rouge, LA 70801. The clerk's phone is 225-389-3500. Search the BOP inmate locator for federal prisoners.
↑ Back to the question list7. Who should I call about an Iberville warrant?
Plaquemine-based Iberville Parish deputies serve the 18th Judicial District Court's warrants, and their line is 225-687-5100. Plaquemine police handle city warrants at 225-687-9273. The sheriff's website has a warrants section, yet it lists no individual names, and no Louisiana database covers every parish. The Clerk of Court, 58050 Meriam Street, 1st Floor, Plaquemine (225-687-5160), keeps the file and can help after a missed date. Otherwise, surrender at Iberville Parish Jail on Bayou Road with a lawyer.
↑ Back to the question list
CommissaryOrder.com allows friends and family members to purchase pre-approved food boxes, snack assortments, hygiene essentials, and personal apparel kits sent directly to an incarcerated loved one. Each package is packed to meet strict correctional security guidelines, ensuring the items clear institutional intake without being rejected at the loading dock.
Important: Package Delivery Windows Vary Across Facilities
Jails do not follow uniform rules for incoming packages. Some facilities permit weekly orders, while others limit care packages to monthly or quarterly cycles, and you should call the facility to confirm their active cutoff schedules and purchase limits. If you delay placing your order past the weekly processing deadline, your loved one may have to wait an entire extra cycle before receiving basic personal care supplies, warm undergarments, or supplemental snacks.
Step-by-Step Instructions to Order an Approved Care Package
- Obtain the inmate's full legal name, date of birth, and assigned inmate identification number.
- Visit www.commissaryorder.com and click on Place Order.
- Select the state and the facility where your loved one is currently housed.
- Search for the inmate using their ID number or legal last name to unlock the facility's pre-approved catalog.
- Browse the store categories—including meats, cheeses, ramen soups, baked snacks, toiletries, and clothing—and add items up to the facility's allowed spending limit.
- Review your cart to verify item eligibility, enter your credit or debit card details, and submit your order.
- Print and save your digital order receipt containing the tracking confirmation code.
What the Inmate Needs to Do
The inmate does not need an outside account to receive the package. The items are shipped directly to the jail commissary department in tamper-evident packaging. Correctional staff inspect the box and deliver it to the inmate during the facility's designated commissary delivery schedule, where the inmate signs for the shipment.
Official Provider: CommissaryOrder.com Official Portal
Customer Support Email: Support@CommissaryOrder.com (Always include the facility name, inmate name, and booking ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Responses within two business days)
Supported Languages: English
Other Services Associated with CommissaryOrder.com
Depending on facility contracts, trust funding options are also available to support independent canteen purchases:
- Inmate Trust & Canteen Money Deposits: Send cash directly to an inmate's personal account so they can choose and buy their own items inside.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: CommissaryDeposit.com Money Transfers
Buy Commissary for an Inmate in the Iberville Parish Jail
Iberville Parish Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Iberville Parish Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Commissary Order.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 225-687-3553 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the Iberville Parish Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
CommissaryDeposit.com provides a secure web platform for friends and family to deposit funds directly into an incarcerated individual's institutional trust and canteen account. Money sent through this service allows inmates to purchase daily essentials, food items, over-the-counter medication, hygiene products, and correspondence stationery from the facility commissary.
Important: Inmate Account Intake Policies Differ by Facility
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks. Note also that any funds deposited may be subject to facility collections for outstanding booking fees or medical co-pays according to local rules.
Step-by-Step Instructions to Register and Deposit Funds
- Confirm the inmate's current housing facility, their legal first and last name, and their official inmate booking ID number.
- Navigate to www.commissarydeposit.com and click on Deposit Money.
- Select the state and facility from the drop-down directories.
- Search for the inmate using their ID number or last name and verify the record match to ensure you do not send funds to the wrong individual.
- Enter your phone number to receive a one-time verification code via SMS text or automated voice call.
- Specify the deposit dollar amount, review the calculated convenience fees (fixed fee plus percentage fee), and enter your debit or credit card billing details.
- Submit the payment and save the digital confirmation receipt for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic payment clears, the funds post directly to their ledger balance in the jail's internal commissary management system. The inmate can verify their balance on their weekly account slip or at a dayroom kiosk terminal to place orders during the next scheduled commissary cycle.
Official Provider: CommissaryDeposit.com Official Portal
Customer Support Email: Support@CommissaryDeposit.com (Requests must include facility name, inmate name, and inmate ID)
Support Response Hours: Monday – Friday, 8:00 AM – 4:30 PM EST (Response within two business days)
Supported Languages: English
Other Services Associated with CommissaryDeposit.com
Depending on the detention facility contract, additional commissary package ordering options may be supported:
- Direct Commissary Package Ordering: Order pre-packaged snack boxes and hygiene bundles sent directly to the inmate.
• Learn more on our website: Commissary Package Ordering Guide | • Visit official vendor page: CommissaryDeposit.com Store Orders
Deposit Money for an Inmate in the Iberville Parish Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Iberville Parish Jail use Commissary Deposit.
NOTE: Commissary Deposit provides support by email only. Your request must include the facility name, inmate name, and inmate ID. Requests without these details will not be serviced.
2. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Iberville Parish Jail.
3. The Iberville Parish Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Iberville Parish Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 225-687-3553.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
4. The Iberville Parish Jail has a reception desk that may accept cash, money orders or cashier checks. Call 225-687-3553 to find out the specific hours for drop off times.
The Iberville Parish Jail on Bayou Road in south Plaquemine holds up to 120 men and women for the Iberville Parish Sheriff's Office. Its mailing address pairs the street with the jail's post office box, and the same address takes letters, legal mail and books. Search the jail roster first, since the jail also books new arrests and handles bonds.
Letters, legal mail and book orders:
Inmate's Full Name & Inmate ID#
Iberville Parish Jail
59605 Bayou Rd.
PO Box 449
Plaquemine, LA 70765
- Books: Send only new books shipped by a publisher or a store. Any book that is very violent, pornographic or obscene ends up in the trash.
- Magazines: Issues with profanity, weapons or adult content are taken and never delivered.
- Your name and address: Write both in the top left corner of the envelope. A letter missing them will most likely be destroyed.
- Ink color: Black or blue only. Markers, crayon, colored ink, lipstick and perfume will get a letter rejected.
- Plain pages: Keep drawings off the letter and envelope, and never add glitter or confetti.
- Cards: Plain greeting cards are allowed at the Plaquemine jail; musical ones are not.
- No contact: Inmates may not write to co-defendants, people in any jail or prison, or anyone under a no-contact order.
- Stamps: Only money can be sent, not stamps. Use send money online.
- Illegal items: Drugs or weapons in mail are handed to the sheriff or district attorney, and the sender will likely be charged.
Mail is passed out Monday through Friday, and the jail has zero tolerance for mail violations.
NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.
Important: Mobile Phones Automatically Block Inmate Calls
Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.
Step-by-Step Instructions to Register and Fund an Account
- Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
- Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
- Select the state and correctional facility where your loved one is currently detained.
- Search for and add the inmate using their full legal name or booking ID number.
- Select your deposit dollar amount and enter your debit or credit card billing details.
- Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:
-
Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits -
Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging
NCIC Inmate Messaging allows friends and family members to exchange electronic text messages and digital photos directly with an incarcerated loved one. Messages are delivered electronically to housing unit terminals and tablets within hours, avoiding the lengthy transit times associated with physical postal mail.
Important: Electronic Messaging Screening Rules Differ
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to account.ncic.com and sign in or create a user profile.
- Select Messaging from your dashboard options.
- Select your state and detention center, then search for the inmate using their full legal name or booking ID.
- Purchase a messaging credit bundle using a debit or credit card.
- Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Inmate Messaging, NCIC provides calling and video visitation services at participating facilities:
- Prepaid Phone Calling Accounts: Fund a calling balance tied directly to your phone number.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits
NCIC Inmate Communications deploys secure, corrections-grade handheld tablets to incarcerated individuals in county detention centers. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send electronic messages, stream music, read eBooks, and access self-help and educational resources directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund NCIC Tablets
- Verify that NCIC handheld tablets are active at your loved one's specific detention facility.
- Navigate to account.ncic.com on your computer or mobile device.
- Sign into your verified user account and link the inmate's legal name and booking ID number.
- Select Tablet Media / Messaging or Inmate PIN Debit to add funds to their available balance.
- Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their PIN or biometric login. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging carts during quiet hours and shift counts for overnight recharging.
Official Provider: NCIC Official Website
Customer Service Telephone: 1-800-943-2189
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by NCIC Inmate Communications
In addition to Tablet Services, NCIC provides several other communication, financial, and visitation options:
- Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Prepaid Calling Accounts Guide | • Visit official vendor page: NCIC Prepaid Calling - Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: NCIC Video Visits - Inmate Messaging Services: Send electronic messages and photos directly to an inmate's terminal or tablet.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: NCIC Messaging - Inmate Trust & Commissary Money Deposits: Send canteen funds directly into an incarcerated person's jail trust account.
• Learn more on our website: Trust Deposits Guide | • Visit official vendor page: NCIC Trust Deposits
- Jail (Main): 225-687-3553
- Sheriff: 225-687-5100