St. Charles Parish Correctional Center Emailing An Inmate

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Send an Email or Text to an Inmate in the St. Charles Parish Correctional Center

Sending an Email, Text or Secure Electronic Message to an Inmate

The St. Charles Parish Correctional Center provides a service which allows secure electronic messaging for their inmates.

The email service they use is called CorrectPay.

CorrectPay is not directly connected to the internet like normal email, but instead each correspondence is first intercepted by the jail's servers. This gives the staff an opportunity to review the messages before delivering them to both inmates and the people that the inmates are communicating with.

Electronic messages received by the inmates are read either on kiosks within the inmate's unit, or or on tablets provided by the third party service that oversees the program.

Allowing inmates access to email has many upsides:

  • It is less expensive than regular mail.
  • It allows for faster turnaround of communication.
  • It allows the jail to monitor inmate communication in real time.
  • Because the jail receives a portion of the revenue, it brings the jail revenue they wouldn't have otherwise.
  • It is an inmate privilege that they don't want to have taken away, and thus can be used as a way to control behavior.
  • It keeps unwanted contraband from entering the facility in the physical mail.

For a list of Frequently Asked Questions and Answers about inmate emailing and texting, scroll down for more information about it or call the jail at 985-783-1164.

St. Charles Parish Correctional Center

Address:
5061 LA Highway 3127
Killona, LA 70057
Phone:
985-783-1164

How to Email an Inmate in St. Charles Parish Correctional Center

St. Charles Parish Correctional Center uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the St. Charles Parish Correctional Center lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Go directly here to start the process to send a message

Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.

correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

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CorrectPay Digital Mail & Email Messaging

Provider: CorrectPay (VendEngine)
CorrectPay Logo CorrectPay →

CorrectPay Digital Messaging provides an electronic two-way communication service connecting family members and friends with incarcerated individuals via housing-unit kiosks and secure handheld tablets. Messages and approved digital photos arrive within hours instead of waiting days for postal mail delivery.

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Important: Electronic Mail Rules and Verification Differ

Inmates cannot receive incoming telephone calls, and physical postal mail regulations vary widely across correctional systems. While some jails continue to accept physical paper letters, many facilities have transitioned to digital-only mail scanning or restrict postal delivery, which you should confirm by checking facility guidelines. If you do not register online and set up message credits immediately, your loved one may face lengthy communication delays while waiting for updates from home.

Step-by-Step Instructions to Register and Send Messages

  • Go to www.correctpay.com or open the CorrectPay mobile app on your smartphone.
  • Create a user profile with your email address and primary telephone number.
  • Select the state and facility where the inmate is currently housed.
  • Link the inmate to your profile using their full legal name or facility booking ID.
  • Purchase a digital messaging stamp bundle using a debit or credit card.
  • Type your message in the composition window and attach approved JPEG photos if allowed by the facility.
  • Optionally include a prepaid reply credit so your loved one can respond even if their account has no funds.
  • Submit your message to the jail screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by facility mailroom staff. Once approved, the message appears in the inmate's inbox on their housing unit kiosk or assigned tablet. The inmate opens the message, reads your letter, and types an electronic reply using their available credits.

Official Provider: CorrectPay Official Website

Customer Service Telephone: 1-855-836-3364

Support Hours: Monday – Friday, 7:00 AM – 7:00 PM CST; Saturday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by CorrectPay (VendEngine)

In addition to Digital Mail & Messaging, CorrectPay provides several other communication, financial, and visitation services at participating correctional facilities:

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Human-verified information Manually curated

Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.