Terrebonne Parish Criminal Justice Complex Remote Inmate Video Visits

Terrebonne Parish Criminal Justice Complex Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at Terrebonne Parish Criminal Justice Complex are provided free tablets to use within the jail that allow them to have access to the following services and information:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
• Video Visitation - Visitation may not be allowed on the Tablets.  Call Terrebonne Parish Criminal Justice Complex at 985-876-2500 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Terrebonne Parish:

• Keeps inmates busy.
• The threat of losing access to tablets keeps them better behaved.
• Safer for the staff to keep inmates happy.
• Allows communication with family members.
• Educational programming.
• Legal research.
• Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.

Terrebonne Parish Criminal Justice Complex Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Terrebonne Parish Criminal Justice Complex there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Terrebonne Parish Criminal Justice Complex:
Inmate's Full Name & Inmate ID#
TPCJC
P.O. BOX 9158
SEMINOLE, FL 33775-9158

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

Terrebonne Parish Criminal Justice Complex Inmate Mail Types

Postcards
The Terrebonne Parish Criminal Justice Complex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Terrebonne Parish Criminal Justice Complex also allows regular postcards and envelopes to be mailed to inmates as well.

Personal postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
TPCJC
P.O. BOX 9158
SEMINOLE, FL 33775-9158

Legal Mail
Legal Mail is mail from Attorneys, law enforcement, the courts, bail companies, etc.

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Terrebonne Parish Criminal Justice Complex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Terrebonne Parish Criminal Justice Complex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All legal mail, newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
TPCJC
3211 GRAND CAILLOU ROAD
HOUMA, LA 70363
(subscriptions, legal mail, and money orders only)

How to Send and Receive Secure Text and Email Messages with an Inmate in Terrebonne Parish Criminal Justice Complex

To communicate by text or email with an Terrebonne Parish inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Terrebonne Parish inmates or detainees to connect with.
• When you locate the Terrebonne Parish inmate that you want to connect with, you can send them a connection request.
• Terrebonne Parish Criminal Justice Complex will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a Terrebonne Parish Criminal Justice Complex inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

How to Deposit Money into an Inmate's Account in Terrebonne Parish Criminal Justice Complex

To deposit money into the account of an inmate in Terrebonne Parish, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Louisiana.
• Select Terrebonne Parish Criminal Justice Complex
• Enter the Inmate ID of your inmate.  This can be found by calling 985-876-2500 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Terrebonne Parish Criminal Justice Complex.  To do this you need the Inmate's ID Number and the Facility Locator Number for Terrebonne Parish.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

How Does an Inmate Make Phone Calls in Terrebonne Parish Criminal Justice Complex?

To receive phone calls from an inmate in Terrebonne Parish follow these instructions:

Terrebonne Parish Criminal Justice Complex uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Louisiana.
• Choose Terrebonne Parish Criminal Justice Complex
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Terrebonne Parish Criminal Justice Complex, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Louisiana to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Louisiana to Louisiana) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Terrebonne Parish inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Terrebonne Parish

To register and sign up for a remote visitation account with correctpay.com to communicate with your Terrebonne Parish Criminal Justice Complex inmate, follow the instructions below:

Terrebonne Parish Criminal Justice Complex uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the Terrebonne Parish Criminal Justice Complex lobby.
• Visit by using the JailFunds iphone or Android app

Begin the process to schedule a visit:

• Register by creating an account.
• Add a payment method.
• Select Louisiana
• Select Terrebonne Parish Criminal Justice Complex
• Select your inmate
• Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Terrebonne Parish Criminal Justice Complex, including fees, schedules, how it works and more, check out our Visit Inmate Page.