Androscoggin County Jail
Androscoggin County Jail
Physical Address
40 Pleasant StreetAuburn, ME 04210
Jail Phone Number
207-753-2500 ext.1992Androscoggin County Jail Inmate Search in Auburn
Use this page to find someone held at the Androscoggin County Jail in Auburn. It starts with the jail's online inmate search and booking list, then covers mugshots, release alerts, warrants, bail, and how to reach the person inside. The jail is at 40 Pleasant Street and takes arrests from Lewiston, Auburn, the sheriff's deputies, and state agencies.
Read inmate search answers
Read inmate search answers1. Is there an online list of people held in Auburn?
Yes. The jail has an online inmate search. You can search by first name, last name, inmate number, or booking number. If the name does not come up, phone the jail at 207-753-2500, ext. 1992.
↑ Back to the question list2. What does each search result show?
The Androscoggin jail's online search draws on bookings at 40 Pleasant St. Each result gives the person's name, gender and race, birth date, booking and inmate numbers, booking and release dates, and address. You can pick recent bookings, all records, or recent releases. Charges and bail amounts are left off, so call the jail for more information about those.
↑ Back to the question list3. Why can't I find the person in the search?
Auburn's search only lists people booked at Pleasant Street, so a miss is common. A few things trip people up:
- The search wants a legal name. "Mike" will not match "Michael."
- A person picked up a few minutes ago may still be in booking.
- Someone held for only a few hours and then released can drop off the recent list fast.
- A person arrested in Androscoggin on a federal case or an out-of-state warrant may be moved within a day or two.
Try the "all records" view, then phone the jail with a birth date ready.
↑ Back to the question list4. Can I see a mugshot?
Photos stay off the Auburn jail's search. The online search does not show booking photos. The sheriff controls them, so news outlets and others who want a mugshot should ask the Sheriff's Office at 207-753-2500. If a person is now in ICE custody, photos and records can be asked for through an ICE records request. Photos of federal detainees are not public, though the U.S. Marshals Service may release some in limited cases.
↑ Back to the question list5. What helps when phoning Pleasant Street?
The Auburn jail answers at 207-753-2500. Have the person's full legal name and date of birth. If you have a booking or inmate number from the online search, give that first; it saves time. Pleasant Street staff confirm custody, read the charge, and give the next court date. They will not give legal advice or discuss the facts of a case.
↑ Back to the question list6. What happens right after an arrest?
Lewiston and Auburn officers drive arrests to Pleasant Street, where booking starts. Staff take fingerprints and a photo, list personal property, and run checks for other warrants. A medical screen comes next. On a crowded Friday night that process runs long, so the name may not appear in the search right away.
↑ Back to the question list7. How does bail work here?
Bail for an Auburn booking is posted at the jail on Pleasant Street. In Maine, a bail commissioner usually sets bail at night and on weekends; a judge does it during court hours. The commissioner's fee is capped at $60 under 15 M.R.S. §1023. Judges must first weigh personal recognizance, a signed pledge to return, before any cash, under 15 M.R.S. §1026. Our bail page explains paying, bail conditions, and what happens if a condition is broken.
↑ Back to the question list8. Is somebody wanted on an Androscoggin warrant?
Androscoggin deputies working out of 2 Turner St. in Auburn carry out county warrants, so phone the Sheriff's Office at 207-753-2500 with a full name and birth date. Maine runs no warrant search that the public can use; you can still view court dockets after signing up through the Judicial Branch guide to electronic records. People who learn they are wanted usually do best by hiring a lawyer and surrendering together at the Androscoggin County Jail, 40 Pleasant St., rather than waiting for a traffic stop. If the warrant came from a missed hearing, the clerk may be able to reset it: Lewiston District Court is at 71 Lisbon St. (207-795-4800) and Superior Court is at 2 Turner St. (207-330-7500).
↑ Back to the question list9. Where is the person's court case?
Androscoggin cases sit in Lewiston or Auburn. Most first hearings happen at one of two courts:
- Androscoggin County Superior Court, 2 Turner St., Auburn, ME 04210; 207-330-7500
- Lewiston District Court, 71 Lisbon St., Lewiston, ME 04240; 207-795-4800
The clerk can give the next hearing date if you have the full name and date of birth.
↑ Back to the question list10. Can I get a text when the person is released?
Yes. Releases from the Auburn jail show up in VINE. Search the person on VINELink and register a phone number or email. VINE sends a notice when custody changes, such as a release or transfer. The jail's own search also lets you sign up for custody status notices.
↑ Back to the question list11. How do visits work?
Call the jail before you go to learn the current visiting days and rules. Bring a photo ID. Our visitation page has general tips.
↑ Back to the question list12. How do I add money?
Deposits for someone on Pleasant Street go into a jail account. People in jail use money for snacks, hygiene items, and phone calls. Ask the jail which deposit methods work right now. See our money page, commissary page, and phone page.
↑ Back to the question list13. Can I write a letter?
Yes. Address it with the inmate's full legal name and the jail's street address, 40 Pleasant St., Auburn, ME 04210. Put your own name and address in the corner. Do not send cash, stamps, or anything taped or glued. Read our mail page and email page before you send anything.
↑ Back to the question list14. Are some Auburn inmates denied bail?
Sometimes. A few Androscoggin bookings must wait for a Lewiston or Auburn judge. Murder cases are outside a commissioner's power, so only a judge rules on release there. Probation holds and arrests for breaking an earlier release order can also mean waiting for a judge. In those cases the jail cannot take money at the front desk. Ask the clerk when the hearing is set, and the defense lawyer can argue for release there.
↑ Back to the question list15. Will the person get a lawyer?
When the case is first called in Auburn or Lewiston, someone who cannot afford counsel can say so. If not, the court can assign one through the Maine Commission on Public Defense Services. Family members cannot hire a lawyer in the person's name without the person agreeing, but they can call firms and pass on names. Defense counsel may file a motion to reduce bail or ease a condition.
↑ Back to the question list16. How do I learn what the person is charged with?
The jail can read the booking charge over the phone. The formal charge can change once the district attorney files the case. For the court version, ask the Lewiston or Auburn clerk, or search re:SearchMaine. Police reports are kept by the arresting agency, not the jail.
↑ Back to the question list17. Is the inmate search the same as a criminal record check?
No. The jail search only shows bookings at Pleasant Street. A Maine criminal history check comes from the Maine State Police State Bureau of Identification, and court records come from re:SearchMaine. Landlords and employers usually use the State Police check.
↑ Back to the question list18. Where do people go when they are released?
People leave from the jail on Pleasant Street, a short walk from the Superior Court. Bring a ride or a phone that works, since buses may not run late at night. Property taken at booking is usually handed back at release.
↑ Back to the question list19. What about someone under 18?
Youth are not kept in the county jail. A young person ordered held is sent to the Long Creek Youth Development Center, 675 Westbrook St., South Portland, ME 04106; 207-822-2600.
↑ Back to the question list20. What if they went to state prison?
Androscoggin sentences of more than nine months are served outside Auburn. After a longer sentence, a person may move to a state prison. Search the Maine Department of Corrections list. Our Maine state prisons page has more help.
↑ Back to the question list21. What if it is a federal case?
An Androscoggin arrest on a federal charge leaves the Lewiston and Auburn courts. Someone facing a federal charge is in U.S. Marshals Service custody until sentencing. The Marshals may house that person in a county jail. Their Maine offices are:
- Portland: 156 Federal St., Suite 124, Portland, ME 04101; 207-780-3355
- Bangor: 202 Harlow St., Suite 321, Bangor, ME 04401; 207-945-0416
Federal cases are heard at the U.S. District Court for the District of Maine. Its clerk's offices are at 156 Federal St., Portland (207-780-3356) and 202 Harlow St., Bangor (207-945-0575). After sentencing, use the Federal Bureau of Prisons inmate locator.
↑ Back to the question list22. What about an ICE hold?
When the Androscoggin County Jail gets an ICE request, it decides under state law. Form I-247A, the federal detainer, asks jailers to hold someone up to 48 hours after they would otherwise be released, as set out in 8 CFR 287.7(d). Maine law, 5 M.R.S. §4763 and §4764, bars Pleasant Street from keeping a person for the detainer alone, and the person is owed a copy. Search the ICE detainee locator if you think the person was moved to ICE.
↑ Back to the question list23. Could a Lewiston or Auburn officer have written a ticket instead?
Lewiston and Auburn police can write summonses. On plenty of misdemeanors the answer is yes. A summons skips booking entirely, which is why no name turns up at the Auburn jail. Whatever date is printed on that paper is the one to keep.
↑ Back to the question list24. Is a phone call demanding bail money legitimate?
Almost never. Crooks pose as lawyers or deputies and push for payment through store cards or money transfers. The jail on Turner Street and the court accept bail in person and hand over a receipt, so hang up and dial the facility yourself.
↑ Back to the question list25. Where do I look up the next hearing?
Androscoggin hearing dates come from Lewiston District Court (207-795-4800) or the Superior Court in Auburn (207-330-7500). Start with the release or bail paperwork. Either clerk's office in Lewiston or Auburn can read the docket to you, and our court guide carries both numbers.
↑ Back to the question list26. Nearby jails
- Cumberland County: Cumberland County Jail, 50 County Way, Portland, ME 04102; 207-774-5939
- Franklin County: Franklin County Detention Center, 121 County Way, Farmington, ME 04938; 207-778-3032
- Kennebec County: Kennebec County Correctional Facility, 115 State St., Augusta, ME 04330; 207-623-2270
- Oxford County: Oxford County Jail, 26 Western Ave., South Paris, ME 04281; 207-743-5870
- Sagadahoc County: Two Bridges Regional Jail, 522 Bath Rd., Wiscasset, ME 04578; 207-882-4268
27. What are the police non-emergency numbers in the county?
- Lewiston Police Department, non-emergency dispatch: 207-784-6421
- Auburn Police Department: 207-784-7331
- Lisbon Police Department: 207-353-2500
- Sabattus Police Department: 207-375-6952
- Mechanic Falls Police Department: 207-345-9021
- Livermore Falls Police Department: 207-897-6425
- Androscoggin County Sheriff's Office, 2 Turner St., Auburn: 207-753-2500 (press 8 for dispatch)
Durham, Greene, Leeds, Livermore, Minot, Poland, Turner, and Wales have no town police. Sheriff's deputies cover them, with help from the Maine State Police. Androscoggin falls under the State Police Southern Field Troop, whose Gray barracks is reached through the Augusta communications center: 207-624-7076.
For emergencies, call 911.
↑ Back to the question listAndroscoggin County, Maine Bail at the Jail in Auburn
This page covers bail, bonds, and getting released after an arrest in Auburn, Lewiston, or the smaller towns around them. It explains who sets the amount, how to pay it, and what happens next. About 116,487 people lived in the county on July 1, 2025, according to the U.S. Census Bureau's Vintage 2025 estimate.
1. Who should I call first?
Start with the Androscoggin County Jail. Its main number is 207-753-2500, ext. 1992.
- Alternative number: for admission, release, and bail questions, dial 207-753-2500 and ask for ext. 1702.
- Have the person's first and last name ready. Staff need both names to look them up.
Call the jail for more information about a specific case.
↑ Back to the question list2. Who sets the amount?
For an arrest booked at 40 Pleasant St. in Auburn, the answer depends on the hour. In Maine, a bail commissioner or a judge decides release terms. Commissioners are on call around the clock, so a person can often be released at night or on a weekend. A commissioner cannot handle a murder charge, and once a judge sets bail, a commissioner cannot change it. You can read the rules in 15 M.R.S. §1023.
↑ Back to the question list3. How do I post cash bail here?
Bring cash to the jail lobby at 40 Pleasant Street in Auburn. Bail can be posted 24 hours a day.
- Tell the front desk who you are bailing out.
- Count out the cash. A jail staff member checks the amount.
- The bail commissioner takes the money and fills out the papers.
- Pay the commissioner fee in cash too.
An ATM is in the lobby if you come up short.
↑ Back to the question list4. What is the $60 fee?
Anyone bailing a person out of the Auburn jail should bring the commissioner's fee as separate cash. Maine law lets a bail commissioner charge up to $60 for setting or taking bail. That fee is on top of the bail amount, and the jail is not the one that keeps it. A person who truly cannot pay the fee should still be let go if they are otherwise eligible. Money you put on someone's jail account does not count toward bail. To add to an account, see our money page or commissary page.
↑ Back to the question list5. What kinds of release are there?
Many people leave Pleasant Street without paying anything. Most people get personal recognizance or an unsecured bond. Either one rests on a signed pledge to return for each hearing; nobody hands over cash that night. Cash or surety bail is saved for cases where the commissioner or judge sees a real risk of a missed hearing or a danger to someone. See 15 M.R.S. §1026.
↑ Back to the question list6. Is there cash bail for a Class E crime?
Usually not. On the lowest-level Androscoggin cases, the jail rarely collects money. Maine limits money bail when the most serious charge is a Class E crime. Some cases are left out of that limit, such as sex crimes, domestic violence crimes involving relatives, housemates, or dating partners, and certain bail violations. A missed court date on the Class E charge is another exception.
↑ Back to the question list7. What rules come with release?
Whether release happens from the Auburn jail or after a hearing on Turner Street, the paperwork carries conditions. Every release in Maine has some built-in terms. The person must not commit a new crime. They must also agree to waive extradition, which means they can be brought back from another state. Extra terms are common in Lewiston and Auburn cases, for example a ban on drinking or an order to keep clear of a particular person. Breaking a release rule is its own crime under 15 M.R.S. §1092, and it can mean a new arrest.
↑ Back to the question list8. Where are the courts?
Felony and jury cases are heard at the Androscoggin County Superior Court, 2 Turner St., Auburn, ME 04210; 207-330-7500. Many first hearings and lesser cases are handled at the Lewiston District Court, 71 Lisbon St., Lewiston, ME 04240; 207-795-4800. Both courts share one criminal case system, so a case may move between them. More details are on our court page.
↑ Back to the question list9. Can the bail be changed?
Yes. Lewiston and Auburn judges hear these requests. Defense counsel may file a motion asking a judge to take a fresh look at bail. A defendant short on funds for a private attorney may request an appointed one at the first hearing. The Tri-County Public Defenders office serves this county from 64 Lisbon St., Suite A, Lewiston, ME 04240; 207-753-7721.
↑ Back to the question list10. Is posted cash refunded?
Androscoggin cash bail ends up with the clerk at 2 Turner St. or 71 Lisbon St., and that clerk returns it. Once the matter wraps up, the court mails posted cash back, provided the defendant made each appearance and kept to the terms. The court can keep the money if the person skips court. The commissioner fee is not returned. Ask the clerk at 207-330-7500 how a refund will be sent to you.
↑ Back to the question list11. What if ICE has a hold?
Immigration requests reach the Auburn jail at 40 Pleasant St. from time to time. ICE may send the jail a hold request called a detainer, often on Form I-247A. That form asks a jail to keep someone up to 48 hours after they would otherwise be released, under 8 CFR 287.7(d). Maine statutes, 5 M.R.S. §4763 and §4764, bar Maine jails from holding someone based only on that request. The jail must give the person a copy of it. To check if someone is now in ICE custody, use the ICE detainee locator.
↑ Back to the question list12. What about federal charges?
Androscoggin arrests on federal charges leave the county courts behind. Federal cases are handled by the U.S. District Court for the District of Maine. Its Portland clerk's office is at 156 Federal St., Portland, ME 04101; 207-780-3356. In those cases a federal magistrate judge decides release, and county bail commissioners play no part.
↑ Back to the question list13. What if they are not in this jail?
Call the sheriff's jail at 207-753-2500, ext. 1992, first. If they are not there, try a jail in a county next door:
- Cumberland County: Cumberland County Jail, 50 County Way, Portland, ME 04102; 207-774-5939
- Franklin County: Franklin County Detention Center, 121 County Way, Farmington, ME 04938; 207-778-3032
- Kennebec County: Kennebec County Correctional Facility, 115 State St., Augusta, ME 04330; 207-623-2270
- Oxford County: Oxford County Jail, 26 Western Ave., South Paris, ME 04281; 207-743-5870
- Sagadahoc County: Two Bridges Regional Jail, 522 Bath Rd., Wiscasset, ME 04578; 207-882-4268
Androscoggin County Jail Inmate Visitation Schedule
40 Pleasant Street
Auburn, ME 04210
207-753-2500 ext.1992
Call the Visits Call Center at 207-753-2500, extension 1918, on TUE, 8:30 a.m.–12:30 p.m. Visits are booked first come, first served. A person in custody can have one in-person visit per week. Bring photo ID.
Non-contact visits: Arrive 15 minutes early. The person must have been at the jail for at least five business days. Two adults, or one adult and one child age 17 or younger, may attend.
| Housing | Day | Non-contact hours |
|---|---|---|
| Protective custody | SUN | 12:30–1 p.m. |
| Women | SUN | 1:30–2 p.m. |
| Maximum | SUN | 2:30–3 p.m. |
| Medium | SUN | 7:30–8 p.m. |
| Minimum | SUN | 8:15–8:45 p.m. |
| Women | MON | 7:30–8 p.m. |
| Protective custody | MON | 8:15–8:45 p.m. |
| Medium | TUE | 7:30–8 p.m. |
| Minimum | TUE | 8:15–8:45 p.m. |
| Minimum | WED | 7:30–8 p.m. |
| Medium | WED | 8:15–8:45 p.m. |
| Maximum | THU | 7:30–8 p.m. |
| Women | THU | 8:15–8:45 p.m. |
| Protective custody | FRI | 7:30–8 p.m. |
| Maximum | FRI | 8:15–8:45 p.m. |
| Minimum | SAT | 12:30–1 p.m. |
| Medium | SAT | 1:30–2 p.m. |
| Maximum | SAT | 2:30–3 p.m. |
| Women | SAT | 7:30–8 p.m. |
| Protective custody | SAT | 8:15–8:45 p.m. |
Contact visits: SAT and SUN, 1–2 p.m. Arrive 30 minutes early. The person must have been at the jail for at least 60 days. Two adults, or one adult and one child, may attend.
See the county’s visitation page for visitor rules and forms.
Securus Video Connect allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using a computer with a webcam or the Securus mobile app, visitors can join live video sessions without traveling to the facility or waiting in jail visitor lobbies.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit securustech.online or open the Securus mobile app.
- Register your account and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email confirmation indicating that facility administration has granted visitor approval.
- Select Schedule a Visit, choose your detention facility, and select the inmate.
- Browse the available schedule calendar, select an open 20- or 30-minute time slot, and pay the fee using a credit or debit card.
- Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives an alert on their housing unit video kiosk or personal tablet. At the scheduled time, they log in with their PIN and sit in front of the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Securus Video Connect, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Direct Bill Phone Calling: Establish an invoiced monthly billing account for qualified residential landlines.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Androscoggin County Courts in Auburn and Lewiston
Two state courthouses handle cases from this county: the Androscoggin County Superior Court at 2 Turner St. in Auburn (207-330-7500) and the Lewiston District Court at 71 Lisbon St. in Lewiston (207-795-4800). This page explains which court hears what, how to reach the clerks, and how to find a hearing date.
1. Superior Court
Androscoggin County Superior Court, 2 Turner St., Auburn, ME 04210; 207-330-7500. This is the only state trial court in Maine that holds jury trials. Serious cases and felony trials are heard here. Call the clerk during business hours to ask about a case.
↑ Back to the question list2. District Court
Lewiston District Court, 71 Lisbon St., Lewiston, ME 04240; 207-795-4800. Judges here hear cases without a jury. That includes many first appearances, traffic crimes, and family matters.
↑ Back to the question list3. Why might a case move between courts?
Androscoggin cases can shift between Lewiston District Court and the Superior Court on Turner Street. Maine runs a Unified Criminal Docket. That means criminal cases in a county are managed as one system, no matter which courthouse a hearing is in. A case that starts in Lewiston can later be tried in Auburn if it goes to a jury.
↑ Back to the question list4. What happens at the first hearing?
First appearances happen in Lewiston or Auburn, often by video from the jail. During that opening hearing the judge explains each charge, covers the right to counsel, and reviews bail. A person held at the Androscoggin County Jail may appear by video from the jail. For release steps, read our bail page.
↑ Back to the question list5. Can the court appoint counsel?
Androscoggin judges handle these requests at the first appearance. Yes, when the defendant cannot afford private counsel; raise it with the judge. The Tri-County Public Defenders office is part of the Maine Commission on Public Defense Services. It is at 64 Lisbon St., Suite A, Lewiston, ME 04240; 207-753-7721.
↑ Back to the question list6. How can I follow a case?
Phone the clerk at whichever courthouse is hearing it. Have the person's full name and date of birth ready. Clerks can tell you about the next court date but cannot give legal advice.
↑ Back to the question list7. Where are people held during a case?
People who are not released stay at the Androscoggin County Jail, 40 Pleasant St., Auburn, ME 04210; 207-753-2500, ext. 1992. Our inmate page explains how to look someone up.
↑ Back to the question list8. What if a warrant was issued in an Androscoggin case?
In Androscoggin County, deputies from the Sheriff's Office at 2 Turner St. in Auburn serve warrants, and the office answers at 207-753-2500; Lewiston and Auburn police also pick people up on warrants from these courts. Nobody in Maine can look up warrants on a public statewide site, because the state does not offer one. Court dockets are another matter: the Judicial Branch's electronic court records page explains free re:SearchMaine accounts. A missed date in Lewiston usually brings a bench warrant. To clear it, a lawyer can walk you into the Androscoggin County Jail to turn yourself in, or you can phone the Lewiston District Court clerk at 71 Lisbon St. (207-795-4800) or the Superior Court clerk at 2 Turner St., Auburn (207-330-7500) to ask if the judge will reset the hearing.
↑ Back to the question list9. Federal court
Charges filed by federal agents in Lewiston or Auburn leave the county courts. Federal crimes go to the U.S. District Court for the District of Maine. The closest clerk's office is in Portland at 156 Federal St., Portland, ME 04101; 207-780-3356. There is a second office at 202 Harlow St., Bangor, ME 04401; 207-945-0575.
↑ Back to the question list
Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.
Important: Delivery Schedules and Package Quotas
Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.
Step-by-Step Instructions to Register and Access Service
- Visit the official Access Securepak online store at www.accesscatalog.com.
- Select the state and the specific jail or correctional institution from the dropdown menu.
- Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
- Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
- Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
- Check out using your debit or credit card and save the order confirmation tracking number.
What the Inmate Needs to Do
The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-800-546-6283
Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send cash directly to their personal account so they can buy items independently.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: Access Corrections / Keefe Group Inmate Trust Money Deposits - Digital Messaging & Photos: Send fast electronic letters and digital pictures to their tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos
Buy Commissary for an Inmate in the Androscoggin County Jail
Androscoggin County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Androscoggin County Jail allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.
You can buy commissary for an inmate using an online service called Access Securepak.
Call the facility at 207-753-2500 ext.1992 to ask whether there is a limit on how much an inmate can spend on commissary.
Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.
Scroll down for information on the Androscoggin County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
Access Secure Deposits (Smart Deposit) allows families and friends to securely transfer money directly into an incarcerated person's jail trust account using a debit or credit card. Deposited funds become immediately available for your loved one to purchase essential hygiene goods, over-the-counter medication, food items, and writing materials from the facility commissary.
Important: Inmate Banking Policies Vary by Facility
Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Access Service
- Obtain the inmate's legal first and last name, date of birth, and official six- to ten-digit Booking or Inmate ID number.
- Visit the official Access Corrections portal at www.accesscorrections.com or download the Access Corrections mobile app.
- Select the state and the exact detention facility or county jail where the inmate is currently housed.
- Add the inmate as a contact and confirm their identity from the facility roster.
- Enter your debit or credit card billing information, choose your deposit amount, review the facility processing fee, and submit your payment.
- Save and print your transaction confirmation number for verification.
What the Inmate Needs to Do
The inmate does not need internet access to receive your deposit. Once approved, the funds post directly to their facility account balance. The inmate can verify their balance at the dayroom kiosk or on their trust statement and start ordering items on the next designated commissary day.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-866-345-1884
Support Hours: 24/7/365
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Secure Deposits (Trust Money), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Digital Messaging & Photos: Send digital letters and pictures straight to the inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos - Commissary Care Packages: Order pre-approved food boxes, thermal clothes, and snack bundles directly to the jail.
• Learn more on our website: Commissary Care Packages Guide | • Visit official vendor page: Access Corrections / Keefe Group Commissary Care Packages
Deposit Money for an Inmate in the Androscoggin County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Androscoggin County Jail use Access Corrections.
2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 866-345-1884.
3. Some jails have an Access Corrections kiosk for cash or card deposits. Call the Androscoggin County Jail to ask whether it has one and where it is.
4. Access Corrections also has Kiosk machines that you can find in check cashing stores and retail outlets across the country.
5. The Androscoggin County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 207-753-2500 ext.1992.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
6. To ask whether the Androscoggin County Jail takes deposits in person, and when, call 207-753-2500 ext.1992.
The Androscoggin County Jail on Pleasant Street in Auburn stopped taking personal letters at the building on July 15, 2024. Letters, pictures and drawings from family and friends now go to a mail-scanning service, and the inmate reads a digital copy on a jail tablet. The switch keeps out paper that people soak in drugs like meth or heroin and let dry before mailing. Legal mail, packages and publications still go to the jail itself.
Personal letters, pictures and drawings (scanned):
Inmate's Full Name & Inmate ID#
Androscoggin County Jail
P.O. Box 16120
Jonesboro, AR 72401
Legal mail, books and magazines (to the jail):
Inmate's Full Name & Inmate ID#
Androscoggin County Jail
40 Pleasant St.
Auburn, ME 04210
- Getting it delivered: On the envelope, put the full name of the jail and the state it is in, plus the inmate's name and their inmate ID number. Search the inmate lookup first to make sure the person is still held in Auburn.
- Your name and address: Print your full name and street address in the top left corner of the envelope.
- Money: The jail no longer takes money orders for inmate accounts, so don't mail one. Put funds on the account at the kiosk in the jail lobby, or send money online from home.
- Writing tips: Letters for scanning should be written in blue or black ink. Felt markers, crayons, lipstick, perfume and glitter are not allowed.
- Cards: A greeting card should be a plain one with no music chip.
- Books and magazines: They must be new and mailed by the publisher to the Pleasant Street address. Very violent or obscene books are thrown out, and magazines with weapons, profanity or adult content are taken.
- Stamps: Don't send stamps. Anyone held in Auburn can buy their own from the jail commissary.
- Packages: Care packages come only through the jail's approved commissary seller.
- Who they can write to: Inmates may not write co-defendants, people in other jails or prisons, or anyone covered by a no-contact order.
You can also reach someone in Auburn faster with electronic messages.
ICSolutions provides secure inmate telecommunications systems that allow incarcerated individuals to place outbound telephone calls from housing pods to friends and family. Because correctional facilities do not accept incoming calls, establishing an AdvancePay prepaid account links funds directly to your 10-digit phone number so calls connect without carrier restrictions.
Important: Wireless Carriers Restrict Inmate Calls by Default
Major mobile cellular carriers do not permit traditional collect calls originating from correctional facilities. While some landlines might support direct monthly billing, mobile devices and internet-based telephone numbers require an active prepaid balance or funded debit account, which you can verify by checking with your provider. If you do not register online and fund an account right away, incoming calls from your loved one will automatically fail to ring through to your phone.
Step-by-Step Instructions to Register and Fund an Account
- Visit www.icsolutions.com or call customer support at 1-888-506-8407.
- Click Create an Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select Prepaid Collect to link funds to your phone number, or choose Debit Telephone to provide the inmate funds to call any approved number.
- Select your deposit amount and complete payment using a credit or debit card.
- Check your mobile phone settings to ensure unknown or automated numbers are not routed directly to spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by the facility.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to AdvancePay Prepaid Calling Accounts, ICSolutions provides voicemail and video visitation services at participating facilities:
- Inmate Voicemail Services: Leave one-way voice messages that your loved one can listen to on dayroom phones.
• Learn more on our website: Inmate Voicemail Guide | • Visit official vendor page: ICSolutions Voicemail - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
ICSolutions Inmate Voicemail allows family members and approved contacts to leave a private, recorded voice message for an incarcerated individual. Because outside callers cannot phone an inmate directly, this one-way voice messaging feature ensures critical family updates and legal news reach your loved one even when you cannot be near your telephone to answer live calls.
Important: Voicemail Feature Availability Varies by Facility
Inmate voicemail is not enabled at every correctional facility contracted with ICSolutions. Jails determine whether to offer voicemail services based on local security protocols and monitoring capabilities, which you should confirm with the facility directly. If your loved one's detention center does not support voicemail, you must set up an AdvancePay calling account so they can reach you directly during dayroom phone hours.
Step-by-Step Instructions to Leave an Inmate Voicemail
- Log into your existing profile at www.icsolutions.com or dial 1-888-506-8407.
- Confirm that your loved one's detention facility supports the voicemail feature.
- Dial the facility's dedicated ICSolutions voicemail access telephone number provided on your dashboard.
- Follow the automated voice prompts and enter the inmate's booking identification number.
- Record your personal voice message (typically up to 3 minutes in length).
- Accept the call charges using funds from your prepaid account balance or a credit card.
What the Inmate Needs to Do
When the inmate logs onto any housing unit telephone using their assigned PIN, the automated system notifies them that a new voicemail is waiting in their queue. The inmate follows the audio prompts to play the recording. All messages are subject to monitoring and recording by correctional staff.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to Inmate Voicemail Services, ICSolutions operates live calling and video visitation options:
- AdvancePay Prepaid Calling Accounts: Prepay for phone calling minutes so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ICSolutions Prepaid Calling - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
Information for this service is currently unavailable.
Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Securus Tablets
- Verify that Securus handheld tablets are deployed at your loved one's specific facility.
- Log into your account at securustech.online or launch the Securus mobile app.
- Ensure the inmate is linked to your contact list using their legal name and booking ID number.
- Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
- Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
- Notify your loved one that funds have posted so they can access their media and communication apps.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:
- eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
• Learn more on our website: eMessaging Guide | • Visit official vendor page: Securus eMessaging - AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers
Androscoggin County Juvenile Facilities
Nearby counties
- Jail (Main): 207-753-2500 ext.1992
- Administration: 207-753-2500 ext.1835
- Adult Probation: 207-783-5394
- Bail: 207-753-2500 ext.1702
- Booking: 207-753-2500 ext.1702
- Comissary: 207-753-2500 ext.1718
- Court: 207-330-7500
- District Attorney: 207-753-2500 ext.1827
- Inmate Accounts: 207-753-2500 ext.1718
- Inmate Info: 207-753-2500 ext.1702
- Juvenile: 207-822-2600
- Police: 207.333.6650
- Records: 207-753-2500 ext.1720
- Sheriff: 207-753-2500
- Visitation: 207-753-2500 ext.1714
The Androscoggin County Jail serves the following cities and towns of Androscoggin County: Auburn, Durham, Greene, Leeds, Lewiston, Lisbon, Livermore, Livermore Falls, Mechanic Falls, Minot, Poland, Sabattus, Turner and Wales.