Franklin County Detention Center
Franklin County Detention Center
Physical Address
121 County WayFarmington, ME 04938
Jail Phone Number
207-778-3032Franklin County Detention Center Inmate Search, Farmington
Start your search here for someone booked at the Franklin County Detention Center on County Way in Farmington. The sheriff posts a Jail Intakes list with mugshots and a separate Jail Releases list, and this page explains both. It also covers warrants, bail, alerts, letters, and the police lines for every town department.
Read inmate search answers
1. Is my relative at the Farmington jail?
The sheriff posts a Jail Intakes list of recent bookings, newest first, with the booking date, the person's name, a photo, and a link to the booking sheet. A separate Jail Releases list shows release dates and times by day. Neither page is a full list of everyone held now, so phone 207-778-3032 to confirm. Call the jail for more information about charges or a bail amount.
↑ Back to the question list2. What is on the booking sheet?
The Franklin jail posts a booking sheet for each intake. Click a name on the intakes list to open the sheet. It usually shows the booking date, the arresting agency, and the charges written at intake. Charges on that sheet are what officers listed at intake. The district attorney may file something different in court later.
↑ Back to the question list3. How do I read the Jail Releases list?
Franklin's jail posts a daily releases list. Pick a day, and the list shows who left that day and at what time. It is handy when someone says they were let go but you have not heard from them. If a name is missing for the day you expect, a transfer elsewhere or a longer stay is possible, so phone County Way. Releases on a weekend may post a little later than weekday ones.
↑ Back to the question list4. Are mugshots shared?
The Jail Intakes list shows mugshots; click a photo to open it. Reporters wanting a different copy can call the Sheriff's Office at 207-778-2680. For people in immigration custody, use the ICE records request page. Federal detainee photos are not public, except where the U.S. Marshals Service chooses to release one.
↑ Back to the question list5. The name dropped off the intakes list. Were they freed?
Not always. Farmington's intakes list is short-term. The intakes list only covers recent bookings, so older entries roll off even while the person is still inside. Check the Jail Releases list for the dates you care about. If the name is on neither, phone County Way with a birth date ready.
↑ Back to the question list6. How does bail get set in Farmington?
Bail for the Farmington jail is posted at 121 County Way. After hours, a bail commissioner decides; during the court day a judge does. Maine caps the commissioner's fee at $60 in 15 M.R.S. §1023. Judges must look first at release with no cash under 15 M.R.S. §1026. Our bail page covers how to post the money and the rules after release.
↑ Back to the question list7. Might the person be wanted on a Franklin warrant?
Franklin County deputies serve warrants here; ask the Sheriff's Office in Farmington at 207-778-2680. Maine has no public warrant search, but the court dockets explained on the electronic records page show missed hearings. Clearing it means reporting with your attorney to the Franklin County Detention Center, 121 County Way, or phoning the clerk at 129 Main St. (207-778-2119) to see if the hearing can be rescheduled.
↑ Back to the question list8. Where is the hearing?
Both courts sit at 129 Main St., Farmington:
- Franklin County Superior Court: 207-778-3346
- Farmington District Court, Suite 1: 207-778-2119
Give the clerk the full name and date of birth to get the next date.
↑ Back to the question list9. Can I sign up for release alerts?
Yes. Releases from the Farmington jail appear in VINE. Search VINELink by name and register a phone or email. VINE then messages you about any release or move out of County Way.
↑ Back to the question list10. How long does intake take at County Way?
Booking at the Farmington jail takes time. Booking means fingerprints, a photo, a property count, a health screen, and a records check for other warrants. A quiet night may take an hour; a busy one takes longer. The person shows up on the intakes list only after that work is done, so give it time before you worry.
↑ Back to the question list11. Tips for phoning the Farmington jail
Call 207-778-3032 and give the full legal name and date of birth. Ask whether bail is set, whether a commissioner is coming, and when the first court date is. Officers can confirm custody but will not discuss the evidence. Write down the inmate number if they give it; you will need it for deposits.
↑ Back to the question list12. Is cash bail allowed for minor crimes?
On minor Franklin charges, the Farmington jail rarely collects money. For most Class E crimes, the lowest level in Maine, cash bail is generally off the table. There are exceptions, such as domestic violence cases, some sex offenses, bail violations, and cases where the person already missed court. A Class E arrest often ends with release on a signed promise the same night.
↑ Back to the question list13. When does the jail have to wait for a judge?
Some Farmington bookings must wait for a judge on Main Street. A commissioner cannot act on a murder charge. Probation holds and arrests for breaking earlier release terms may also need a judge. In those cases, nobody can post money at County Way until court decides. The clerk on Main Street can tell you the hearing day.
↑ Back to the question list14. How do I schedule a visit?
Visits must be requested by calling the detention center at 207-778-3032. See our visitation page for general tips.
↑ Back to the question list15. What mail is not allowed?
The Farmington jail screens all mail. Handmade cards and hand-drawn pictures are not accepted. Address letters with the person's full name and 121 County Way, Farmington, ME 04938, plus your own return address. Our mail page and email page explain more.
↑ Back to the question list16. How do I add money or phone time?
Money for someone at the Farmington jail goes into an account. Ask the staff which account options are open. See our money page, commissary page, and phone page.
↑ Back to the question list17. Someone was arrested at a ski area. Where do they go?
Arrests in Carrabassett Valley, Kingfield, or Rangeley still end at the Farmington jail. That can be a long drive on winter roads, so check the intakes list before you leave. Visitors from out of state should bring a government photo ID.
↑ Back to the question list18. Is free defense help offered in Farmington?
Yes, for those who qualify; the request is made when the case is first called on Main Street. The Maine Commission on Public Defense Services handles court-appointed defense. Family can help by gathering proof of a job, school, or a stable home, which a lawyer can use when asking for easier release terms.
↑ Back to the question list19. Where can I see the formal charge?
For a Farmington booking, the jail's sheet has the charge. The booking sheet gives the charge at intake. Once prosecutors file, the Farmington file lists the charge and its class. Ask the Main Street clerk, or search re:SearchMaine once you have an account. The police report itself stays with the arresting agency.
↑ Back to the question list20. Is the intakes list a criminal record?
No. Farmington's intake list covers jail bookings and nothing more. Farmington families can request a statewide record from the State Police SBI. Court records come from re:SearchMaine or the clerk on Main Street.
↑ Back to the question list21. What happens on release day?
People walk out from 121 County Way. Bring a charged phone and a ride, since taxis are scarce in rural Franklin. The person gets back property taken at booking and any money left on their account. The release form names the coming hearing and every condition, such as no contact or no alcohol, so read it together.
↑ Back to the question list22. Can the person call or message me?
Yes. Phone accounts and tablet messages are set up through the jail; see our phone page and email page. Treat every call as recorded, and leave case details for the lawyer.
↑ Back to the question list23. What about minors?
Juveniles go to the Long Creek Youth Development Center, 675 Westbrook St., South Portland, ME 04106; 207-822-2600.
↑ Back to the question list24. State prison lookup
Long Franklin sentences are served outside Farmington. Search the Maine Department of Corrections list. Our Maine state prisons page has each prison's details.
↑ Back to the question list25. Federal prisoner lookup
A federal arrest in Franklin bypasses the Farmington courthouse. Federal defendants awaiting trial are kept for the U.S. Marshals Service, sometimes in a county jail. The Marshals' Maine headquarters is at 156 Federal St., Suite 124, Portland, ME 04101; 207-780-3355, with a second office at 202 Harlow St., Suite 321, Bangor; 207-945-0416. Hearing dates come from the U.S. District Court for the District of Maine clerk: Portland 207-780-3356, Bangor 207-945-0575. After sentencing, search the Federal Bureau of Prisons inmate locator.
↑ Back to the question list26. ICE detainers
Immigration officers may contact the Farmington jail about a detainee. Under 8 CFR 287.7(d), a Form I-247A detainer from immigration officers seeks custody up to 48 hours after they would otherwise be released. Even so, Maine law at 5 M.R.S. §4763 and §4764 forbids Franklin jailers to keep someone on that request alone and gives the person the right to a copy. Search the ICE detainee locator for a transfer.
↑ Back to the question list27. Can a Farmington arrest end without booking?
Yes. Deputies, troopers, and town officers regularly issue summonses on lesser charges, so the intake list shows nothing. Look on the paper for the date.
↑ Back to the question list28. What if a caller wants bail by gift card?
Refuse. Real bail goes only to the commissioner at the County Way jail or the Main Street clerk, with paperwork you can hold. Ring the jail before parting with a dollar.
↑ Back to the question list29. How can I verify a Farmington hearing date?
Check the release form first, then phone the Main Street clerk. More is in our court guide.
↑ Back to the question list30. What happens at the first hearing?
Franklin first appearances are in Farmington District Court, often by video from County Way. A judge reads out the accusation, explains rights such as counsel, names counsel when someone cannot afford one, and may revisit bail. Inmates often attend by video from the jail.
↑ Back to the question list31. Does the Farmington jail give medical care?
Yes. The Farmington jail has a nurse. A nurse screens each new arrival. Relatives can phone in health concerns, but records stay private without the inmate's signed release. Prescriptions should arrive in labeled pharmacy packaging.
↑ Back to the question list32. No name on the intakes list. Now what?
The Farmington intakes list can miss people. Try alternate spellings, scan the releases list, and remember the person may hold a summons or be in another jail. Then phone the facility.
↑ Back to the question list33. Should I phone before going to County Way?
Yes. Call the Farmington jail at 207-778-3032 first. Make sure your relative is still inside and someone can take bail or a visit. Have ID and the exact cash.
↑ Back to the question list34. Neighboring jails
- Androscoggin County: Androscoggin County Jail, 40 Pleasant St., Auburn, ME 04210; 207-753-2500, ext. 1992
- Kennebec County: Kennebec County Correctional Facility, 115 State St., Augusta, ME 04330; 207-623-2270
- Oxford County: Oxford County Jail, 26 Western Ave., South Paris, ME 04281; 207-743-5870
- Somerset County: Somerset County Jail, 131 E. Madison Rd., Madison, ME 04950; 207-474-7409
35. Police non-emergency numbers
- Farmington Police Department: 207-778-6311
- Wilton Police Department, through county dispatch: 207-778-6140
- Jay Police Department: 207-897-6766
- Rangeley Police Department: 207-864-3579
- Carrabassett Valley Police Department: 207-237-3200
- Franklin County Sheriff's Office, 120 County Way, Suite 1, Farmington: 207-778-2680
In towns with no police department of their own, the sheriff's office answers. Troopers from the Central Field Troop, based in Augusta and Skowhegan, also cover Franklin: 207-624-7076.
Emergency: 911.
↑ Back to the question listFranklin County, Maine Bail in Farmington
This page is about bail, bonds, and release for anyone arrested in Farmington, the ski towns of Carrabassett Valley and Rangeley, or anywhere else in this western county. You will learn who decides bail, the ways to pay it, and what rules the person must follow once out. About 30,824 people lived in the county on July 1, 2025, per the U.S. Census Bureau's Vintage 2025 estimate.
1. Where is the detention center?
The Franklin County Detention Center is at 121 County Way, Farmington, ME 04938. Main line: 207-778-3032.
- Alternative number: Sheriff's Office, 120 County Way, Suite 1, Farmington, ME 04938; 207-778-2680
- Alternative number: dispatch non-emergency, 207-778-6140
2. How do I post bail in Farmington?
Come in person. Bail for someone at 121 County Way in Farmington is paid at the jail. Bring cash for the full bail and separate cash for the commissioner's fee. After staff confirm the bail, they reach a commissioner, who comes to complete the paperwork. Expect the process to take at least one hour.
↑ Back to the question list3. How much is the fee?
The commissioner who comes to the Farmington jail charges a fee. State law lets the commissioner collect no more than $60 (15 M.R.S. §1023). A person who qualifies for release should not be held just because the fee cannot be paid. Commissary deposits never count toward bail; for those, read our money page or commissary page.
↑ Back to the question list4. Who is a bail commissioner?
Franklin bail commissioners come to the Farmington jail after hours. Commissioners are appointed by Maine's courts to handle bail when no judge is sitting. They cannot take a murder case and they cannot redo bail a judge has set. Jail staff do not decide the amount.
↑ Back to the question list5. Will they need cash at all?
Often not. Many people leave the Farmington jail without paying. Maine's starting point under 15 M.R.S. §1026 is personal recognizance or an unsecured bond. A monetary condition is added only if lesser terms will not ensure the person returns or keeps others safe. With a top charge in Class E, money bail is generally off the table, apart from listed exceptions like domestic violence and sex crimes.
↑ Back to the question list6. What conditions are usual?
Release from Farmington always comes with conditions. Release paperwork always includes no new crimes and a waiver of extradition. A commissioner or judge may add curfews, contact limits, or bans on alcohol. A breach of those terms is a crime under 15 M.R.S. §1092.
↑ Back to the question list7. Which court will hear it?
- Franklin County Superior Court, 140 Main St., Farmington, ME 04938 (mail: 129 Main St.); 207-778-3346
- Farmington District Court, 129 Main St., Suite 1, Farmington, ME 04938; 207-778-2119
More on our court page.
↑ Back to the question list8. How can bail be lowered?
Bail reviews for Franklin cases happen at the courthouse on Main Street in Farmington. A lawyer may ask a judge for a bail review. Franklin County is served by the Tri-County Public Defenders, 64 Lisbon St., Suite A, Lewiston, ME 04240; 207-753-7721.
↑ Back to the question list9. Is the bail returned?
Franklin cash bail is held by the Farmington clerk. Yes, once the charges are resolved, provided the defendant showed up each time the court required. It can be forfeited after a missed court date. The fee is kept by the commissioner.
↑ Back to the question list10. How are ICE detainers handled?
The Farmington jail can receive ICE requests. ICE may issue Form I-247A to ask that someone be held up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). Maine jails, under 5 M.R.S. §4763 and §4764, may not hold a person only on that basis, and the person must receive a copy. Check the ICE detainee locator for current federal custody.
↑ Back to the question list11. Federal charges
The U.S. District Court for the District of Maine handles federal crimes. Clerk's offices: 156 Federal St., Portland, ME 04101, 207-780-3356; and 202 Harlow St., Bangor, ME 04401, 207-945-0575.
↑ Back to the question list12. Other jails to check
First call 207-778-3032. Jails for bordering counties:
- Androscoggin County: Androscoggin County Jail, 40 Pleasant St., Auburn, ME 04210; 207-753-2500, ext. 1992
- Kennebec County: Kennebec County Correctional Facility, 115 State St., Augusta, ME 04330; 207-623-2270
- Oxford County: Oxford County Jail, 26 Western Ave., South Paris, ME 04281; 207-743-5870
- Somerset County: Somerset County Jail, 131 E. Madison Rd., Madison, ME 04950; 207-474-7409
Franklin County Detention Center Inmate Visitation Schedule
121 County Way
Farmington, ME 04938
(207) 778-3032
Call the detention center 24 hours before you want to visit. Give staff the person’s name, confirm you’re on their approved visitor list, and ask for an appointment and the check-in instructions.
| Day | Visiting hours |
|---|---|
| SUN–FRI | Starts at 6 p.m. |
| SAT | 1–4 p.m. |
The handbook gives approximate times and lists a start time for Sunday through Friday. Staff will confirm your appointment time when you call. Each person in custody can have one 30-minute non-contact visit a day, with up to two visitors at a time, subject to space and staffing. The person in custody can submit up to six names for approval.
Attorneys, clergy, counselors and other professional visitors can call the same number to arrange a visit. Exceptions to the professional visiting schedule require staff approval.
Franklin County Detention Center visiting information and handbook
Franklin County Courts in Farmington
Both state trial courts for this county are at 129 Main St. in downtown Farmington: the Franklin County Superior Court (207-778-3346) and the Farmington District Court, Suite 1 (207-778-2119). This page explains which one takes each kind of case and how to reach the clerks.
1. Superior Court
Franklin County Superior Court, 140 Main St., Farmington, ME 04938; mailing address 129 Main St.; 207-778-3346. Jury trials happen here.
↑ Back to the question list2. District Court
Farmington District Court, 129 Main St., Suite 1, Farmington, ME 04938; 207-778-2119. Judges here rule without juries.
↑ Back to the question list3. Why are two courts involved?
Farmington District Court (207-778-2119) and Franklin County Superior Court (207-778-3346) share Franklin cases. Maine handles criminal cases on one Unified Criminal Docket. A case can begin with District Court hearings and move to Superior Court if a jury is needed.
↑ Back to the question list4. First court date
People held at the Franklin County Detention Center usually see a judge soon after arrest. The judge goes over the charges, appoints counsel if needed, and considers bail. Read our bail page.
↑ Back to the question list5. Public defenders
The Tri-County Public Defenders office covers Franklin, Androscoggin and Oxford Counties. Address: 64 Lisbon St., Suite A, Lewiston, ME 04240; 207-753-7721.
↑ Back to the question list6. Asking the clerk
Call the clerk who has the case, give the defendant's name and date of birth, and ask about hearing dates. Clerks work during business hours and do not give legal advice.
↑ Back to the question list7. Pretrial custody
The Franklin County Detention Center, 121 County Way, Farmington, ME 04938; 207-778-3032. Search tips are on our inmate page.
↑ Back to the question list8. What happens with a Franklin County warrant?
Around Farmington, warrants from the Main Street courts are served by the Sheriff's Office on County Way (207-778-2680). Maine has no public statewide warrant search, so there is no site to check; criminal dockets from these courts are viewable through re:SearchMaine, as the Judicial Branch page explains. To resolve one, your attorney can book a time for you to report to the Franklin County Detention Center, or you can call the Farmington District Court clerk at 129 Main St., Suite 1 (207-778-2119), or the Superior Court clerk (207-778-3346) to ask about a new date.
↑ Back to the question list9. Federal court
U.S. Franklin arrests on federal charges leave the Farmington courts. District Court for the District of Maine: 156 Federal St., Portland, ME 04101, 207-780-3356; 202 Harlow St., Bangor, ME 04401, 207-945-0575.
↑ Back to the question list
Information for this service is currently unavailable.
Information for this service is currently unavailable.
Franklin County Detention Center stands on County Way in Farmington, right beside the Franklin County Sheriff's Office. People held here still get real paper letters, handed out as they come in after an officer searches each one for contraband. Family letters, legal papers, publications and money orders all use the single address below.
Letters, legal papers, books and money orders:
Inmate's Full Name & Inmate ID#
Franklin County Detention Center
121 County Way
Farmington, ME 04938
- Front of the envelope: Print the person's full name and their inmate ID number clearly, and put your own name and mailing address in the upper left corner. Mail with no return address will most likely be destroyed instead of delivered.
- Money orders: The county mail policy says money orders and bank checks that arrive by mail go into the person's jail account, but personal checks are turned down. Commissary money has to come through the mail, because a money order handed over at the window is not taken. Make it out to the person's full name and write their inmate ID number on it. If you are unsure, call 207-778-3032 to confirm. Other options are on the send money page.
- Nothing handmade: The jail stopped taking homemade cards and homemade pictures, so pick a plain store-bought card with no music in it.
- Writing: Farmington staff want letters done in blue or black pen. Felt markers and crayons are refused, and so are drawings, whether on the letter or on the envelope.
- Inside the envelope: Only the letter and printed photos. Glitter, confetti and other loose items get the mail thrown out, and Polaroid pictures are not accepted.
- Mail that gets held back: Letters that threaten safety, are lewd, show how to make or sell drugs, weapons or alcohol, or hold anything that could help an escape are kept from the person, who is told in writing.
- Books and magazines: Each one has to be new, paperback and shipped to the jail by its publisher. Staff take away any magazine with swearing, weapons or adult content in it.
- Stamps: Postage stamps from home are kept out of the jail. People buy postage through commissary, and anyone with no money gets postage for three letters each week.
- Packages: Only the jail's commissary vendor can send a package in.
- Who may write: Friends and family can write as often as they like. Co-defendants, people locked up elsewhere and anyone under a no-contact order may not trade letters with someone held here.
Breaking the mail rules can cost the person their mail privileges. For a faster note, use electronic messages.
Securus AdvanceConnect is a prepaid calling account that links directly to your mobile phone or landline number, allowing you to receive outbound calls from an incarcerated individual. Because correctional phone systems never allow incoming calls, funding an AdvanceConnect balance ensures calls are accepted immediately without being blocked by cell carriers.
Important: Mobile Networks Block Inmate Calls Without Prepaid Funds
Correctional facilities do not allow collect billing to cell phones, and mobile carriers automatically block incoming collect calls from detention centers. While some residential landlines may allow direct billing, mobile phones and VoIP services require an active prepaid AdvanceConnect balance, which you can verify with your phone provider. If you do not register online and fund your account right away, your loved one will hear an automated error message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund AdvanceConnect
- Go to securustech.online or open the Securus mobile app.
- Select Sign Up and create your account using your 10-digit telephone number and email address.
- Search for your facility by state and agency name, then add the inmate using their full legal name or booking ID.
- Select AdvanceConnect under calling accounts.
- Choose your deposit amount, review convenience and transaction fees, and enter your credit or debit card billing details.
- Authorize payment and confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate picks up any dayroom phone or logs onto their handheld tablet, dials your 10-digit number, and enters their assigned PIN. The automated system verifies that your AdvanceConnect account has an active balance and connects the call. All calls are subject to recording and monitoring by facility staff.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to AdvanceConnect Prepaid Calling, Securus Technologies and its subsidiary JPay provide several other communication, financial, and visitation services:
- Direct Bill Phone Calling: Establish a monthly billed calling account for verified landline numbers.
• Learn more on our website: Direct Bill Phone Calling Guide | • Visit official vendor page: Securus Direct Bill - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic messages, photo attachments, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Securus Direct Bill is an invoiced telephone calling service designed for approved residential landlines, law offices, and commercial businesses. Instead of prepaying funds in advance, calls received from an incarcerated individual are billed directly to your account on a monthly itemized billing invoice.
Important: Direct Bill Requires Credit Approval and Qualifying Lines
Direct Bill is not available for mobile cell phones, internet VoIP numbers, or customers with poor or unestablished telephone credit history. Correctional facilities enforce strict telecommunications billing rules, which you can verify by calling Securus customer care. If your line does not meet credit approval standards, you must open an AdvanceConnect prepaid account instead to receive incoming calls from your loved one.
Step-by-Step Instructions to Set Up a Direct Bill Account
- Contact Securus customer service at 1-800-844-6591 or submit an application via securustech.net.
- Provide your billing name, service address, and qualifying residential or business landline telephone number.
- Submit to a standard credit evaluation performed by Securus to determine billing eligibility.
- Establish your authorized monthly credit limit upon approval.
- When your phone rings with a call from the detention center, follow the recorded operator instructions and press the requested key to accept charges.
- Pay your monthly billing invoice online, by phone, or through the mail.
What the Inmate Needs to Do
The inmate dials your phone number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your account is in good standing and has not exceeded its monthly spending ceiling before connecting the call. All non-privileged conversations are recorded and monitored.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Direct Bill Calling, Securus and its subsidiary JPay offer several other communication, financial, and visitation services:
- AdvanceConnect Prepaid Calling: Fund a prepaid calling account tied to your mobile phone number.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Trust & Canteen): Send money directly into an inmate's jail trust account for commissary store purchases.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers - JPay Email Messaging & Photos: Send electronic letters, photos, and VideoGrams directly to their tablet or kiosk.
• Learn more on our website: Email Messaging Guide | • Visit official vendor page: JPay Email Services
Securus eMessaging provides a digital messaging service that allows family members to send electronic letters, digital photos, and eCards directly to an incarcerated loved one via handheld tablets and housing unit kiosks. Messages are screened electronically, delivering communication within hours instead of waiting days for postal mail delivery.
Important: Physical Mail Bans and Stamp Requirements Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional systems. While some jails continue to accept handwritten letters, many facilities have transitioned entirely to electronic messaging or digital mail scanning, which you can verify by checking facility rules. If you do not register online and purchase eMessaging stamps right away, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send eMessages
- Go to securustech.online or open the Securus mobile app.
- Sign into your verified profile or create an account with your email and phone number.
- Select eMessaging from your service dashboard.
- Link the inmate to your account by selecting the facility and entering their legal name or booking ID.
- Purchase an eMessaging stamp book using a debit or credit card.
- Type your message in the editor, attach photos or eCards if permitted, and optionally include a prepaid reply stamp.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by correctional staff before delivery. Once approved, the message arrives in the inmate's inbox on their assigned Securus tablet or housing unit kiosk. The inmate opens the message, views attached photos, and drafts an electronic reply using their available stamp balance.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to eMessaging, Securus provides calling, video visitation, and trust money services:
- AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers
Securus Technologies (Aventiv) deploys secure, corrections-grade community tablets to incarcerated individuals across state prison systems and county jails. Operating over a private, encrypted facility network, these devices provide access to digital messaging (eMessaging), phone calls, educational courses, job search tools, eBooks, podcasts, and streaming music directly from housing units.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund Securus Tablets
- Verify that Securus handheld tablets are deployed at your loved one's specific facility.
- Log into your account at securustech.online or launch the Securus mobile app.
- Ensure the inmate is linked to your contact list using their legal name and booking ID number.
- Purchase eMessaging Stamps for digital messaging, fund an AdvanceConnect account for phone calls, or deposit funds into their Inmate Debit account for music and media.
- Review all transaction charges, complete payment with a credit or debit card, and save your confirmation receipt.
- Notify your loved one that funds have posted so they can access their media and communication apps.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their facility PIN or biometric verification. They can access free rehabilitative and educational materials at no charge, or open communication and media applications to draft messages, place phone calls, or stream music using available balances. Devices are docked during quiet hours and shift changes for secure recharging and data synchronization.
Official Provider: Securus Technologies Official Website
Customer Service Telephone: 1-800-844-6591
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by Securus Technologies
In addition to Tablet Services, Securus provides calling, messaging, video visitation, and trust money transfers:
- eMessaging & Digital Mail: Send electronic messages, photo attachments, and eCards directly to an inmate's tablet.
• Learn more on our website: eMessaging Guide | • Visit official vendor page: Securus eMessaging - AdvanceConnect Prepaid Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvanceConnect Calling Guide | • Visit official vendor page: Securus AdvanceConnect - Securus Video Connect: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: Securus Video Connect - JPay Money Deposits (Partner Trust Transfers): Send money directly into an inmate's jail trust account for commissary shopping.
• Learn more on our website: Money Deposits Guide | • Visit official vendor page: JPay Money Transfers
Franklin County Juvenile Facilities
Nearby counties
- Jail (Main): 207-778-3032
- Adult Probation: 207-941-4713
- Bail: 207-778-2680
- Booking: 207-778-3032
- Court: 207-778-2219
- District Attorney: 207-778-5890
- Juvenile: 207-822-2600
- Juvenile Probation: 207-941-3130
- Police: 207-778-6311
- Sheriff: 207-778-2680
- Visitation: 207-778-3032
The Franklin County Detention Center serves the following cities and towns of Franklin County: Avon, Carrabassett Valley, Carthage, Chesterville, Coplin Plantation, Dallas Plantation, Eustis, Farmington, Industry, Jay, Kingfield, Madrid, New Sharon, New Vineyard, Phillips, Rangeley, Rangeley Plantation, Strong, Temple, Weld and Wilton.