Aroostook County Jail Inmate Commissary

Aroostook County Jail

Address:
15 Broadway Street
Houlton, ME 04730

Phone:

207-532-7317

Aroostook County Jail Commissary Carepacks

Aroostook County Jail contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Maine.
3. Select Aroostook County Jail.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected]
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Aroostook County Jail staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Aroostook County Jail's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

Aroostook County Jail Inmate Commissary Announcement - January 4, 2023

Aroostook County Jail staff announced today that commissary deposits for inmates can be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
15 Broadway Street
Houlton, ME 04730

or

Instructions on how inmate commissary deposits can be made online or by telephone can be found by scrolling down this page.

This facility is using a third-party inmate commissary service which allows friends and family to send snacks, hygeine products, stationary supplies and other products directly to their inmate. If you have any questions, call the Aroostook County Jail at 207-532-7317.

Complete information is listed on this page.

Can Inmates at the Aroostook County Jail Get Hot Takeout Food Delivered?

Aroostook County Jail may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Aroostook County Jail today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

Commissary Money Deposits

Aroostook County Jail uses Access Corrections Secure Deposits (also known as 'Smart Deposit') for depositing money into an inmate's account. 

The information below provides you complete instructions regarding the Aroostook County Jail:
- Inmate Accounts and Deposits,
- Commissary Information,
- Depositing Money Online,
- Mailing Inmate Money, and
- What 'property' Aroostook County Jail inmates are allowed to have in jail and/or have dropped off to them.
Follow the instructions below on this page exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How Do You Communicate with an Inmate in the Aroostook County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Aroostook County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Aroostook County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Send a Secure Email Message to an Inmate in Aroostook County

To send a secure email message to an inmate in Aroostook County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Maine, then select Aroostook County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Aroostook County Jail check out our Secure Messaging Guide for Aroostook County.


 

How an Inmate Makes a Phone Call to You or Others from Aroostook County Jail

To set up a phone account so that your inmate can call you from Aroostook County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Aroostook County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Aroostook County Jail

To send a text or email message to a Aroostook County inmate, do the following:

Aroostook County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Aroostook County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Aroostook County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Aroostook County information for sending secure messages to an inmate in Aroostook County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Aroostook County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Aroostook County Jail follow these steps:

  • Select Maine, then select Aroostook County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Aroostook County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Aroostook County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Aroostook County Jail check out our Commissary Instructions Page for Aroostook County.


 

How to Send Money to an Inmate in Aroostook County

To send commissary money to an inmate in Aroostook County Jail follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Maine, then select Aroostook County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Aroostook County Jail.


 

Frequently Asked Questions

Does the Aroostook County Jail allow packages to be shipped to an inmate?
Yes. The Aroostook County Jail uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Aroostook County Jail. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Aroostook County Jail buy in commissary?
The Aroostook County Jail allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Aroostook County Jail. If you want to order by phone call 800-546-6283.

Why do inmates in the Aroostook County Jail need commissary?
Inmates in the Aroostook County Jail do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Aroostook County Jail. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Aroostook County Jail?
Yes. Because inmates do not have access to actual cash money in the Aroostook County Jail, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Aroostook County Jail.

How much money should you send an inmate in Aroostook County Jail for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Aroostook County Jail limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Aroostook County Jail.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Aroostook County Jail staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Aroostook County Jail. Call the jail at 207-532-7317 or if you want to discuss a problem call 800-546-6283.