Hancock County Jail Remote Inmate Video Visits

Search for an Inmate in Hancock County

Hancock County Jail

Address:
50 State Street
Ellsworth, ME 04605

Phone:

207-667-7588

Schedule a Video Visit with an Inmate at the Hancock County Jail - Remotely or at the Jail

The Hancock County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Hancock County Jail is able to accomplish this is with Securus remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Securus.

The benefits of video visitation are:

  • It keeps inmates happy.
  • Allows the inmates to stay in touch with friends, family and children.
  • It saves on staff time, thus money.
  • Allows the jail to partake in a revenue share.
  • Keeps viruses from spreading.
  • Keeps contraband from entering the facility.

For more information on Securus video visits and video messages, call the facility at 207-667-7588 or scroll down for a complete section of Frequently Asked Questions and Answers.

Hancock County Jail - Remote Video Visitation with your Inmate

Hancock County Jail uses Securus Video Connect for Remote Inmate Video Visitation. 



Video Visitation allows 'approved' friends, family members, attorneys and clergy of an inmate to connect with them using their computer, Securus Video Visitation app, or ‘on-site’ kiosk. 

Steps:
Register and/or log in.
Select the facility of your inmate.
Review the days, available hours and the cost of remote and on-site visits.
Schedule your visit.

What is the Cost of a Remote Video Visit?
Costs vary and are subject to change, but generally visits range from $5.00 to $15.00 for a 15 to 30 minute online or on-site video visit.

How do you know if your Inmate will be available during the time you schedule?
The Securus system knows the times that Hancock County Jail inmates are available for remote video visits.
It will not allow you to schedule a visit with your inmate if they are not available or the video visitation kiosk(s) in the jail are booked already.
Once you schedule a visit with your inmate they will be notified of the date and time of the visit.

Important Tips:
Your entire visit is being monitored and recorded. Do not say or do anything that you would not want being replayed in court.
You should schedule your visit, in advance, at a time that works best for you.
For best sound quality, use earbuds or headsets.

Quick & Easy Access to Important Information & Help:
Phone: 972-734-1111 or 877-578-3658
Video Tutorial on Registering for Securus Video Visits.
Frequently Asked Questions.
Hancock County Jail Pricing.
Securus Contact Information.
iphone app
Android app

Hancock County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

50 State Street
Ellsworth, ME 04605
207-667-7588

Schedule Video Visits online with Securus

  • On-site Visits are free.
  • Visits are 30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
  • A maximum of 2 guests are allowed per an on-site video session.
  • All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
MONDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
TUESDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
WEDNESDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
THURSDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
FRIDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
SATURDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM


Hancock County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Securus

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee of $5.00 for a 20 minute visit or $10.00 for a 40-minute visit.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
MONDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
TUESDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
WEDNESDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
THURSDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
FRIDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM
SATURDAY 10:00 AM - 11:30 AM
12:15 PM - 4:30 PM
6:30 PM - 11:00 PM

Attorneys have access to their clients during the following times:

9:00 AM - 10:00 PM

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 207-667-7588 for questions or appointments.

 

Remote Video Visiting an Inmate who is in the Hancock County Jail

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Hancock County Jail money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Hancock County Jail Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Hancock County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Hancock County Jail:
Inmate's first and last name
Hancock County Jail
50 State Street
Ellsworth, ME 04605


For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.


 

How to Send Money to an Inmate in Hancock County

To send commissary money to an inmate in Hancock County Jail follow these steps:

Hancock County Jail uses the services of JPAY for you to send money to an inmate's trust fund / commissary account. 

You can send money to an inmate/offender's commissary/spendable account through the Send Money page.
There are several ways to send money to an inmate/offender in Hancock County.

  1. Online payments
  2. Over the phone by calling 800-574-5729
  3. MoneyGram
  4. If you wish to send cash you can use MoneyGram. MoneyGram has many convenient locations nationwide.
    The following establishments will always have MoneyGram services:
    Walmart
    7-11
    CVS Pharmacy

You will need:
The Hancock County Inmate's Correctional ID number and their last name
Hancock County Jail or  the receive code.
You can visit the MoneyGram website to find locations near you.

        5. Money Order - Inmate's Name must be on the Money Order
            Inmate Name and Inmate ID#
           Hancock County Jail address.

        6. Lobby Kiosk
            You can use a debit or credit card in the jail lobby kiosk to send funds to an inmate/offender.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Hancock County Jail.


 

How to Rent a Tablet for an Inmate in Hancock County Jail

To rent a tablet for an inmate in Hancock County follow these instructions:

  • Register here.  It is recommended you use Chrome or Firefox.
  • Pay for the subscription using Paypal.
  • You get charged the 1st of each month. 
  • You get charged a full month even if it's only used for a partial month.
  • No activation or early termination fees.
  • Your Hancock County inmate will recieve their tablet in 3-5 business days, after you pay.


If you have any questions:

For all Hancock County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.


 

How an Inmate Makes a Phone Call to You or Others from Hancock County Jail

To set up a phone account so that your inmate can call you from Hancock County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hancock County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Text or Email Message to an Inmate in Hancock County Jail

To send a text or email message to a Hancock County inmate, do the following:

Hancock County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hancock County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Hancock County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Hancock County information for sending secure messages to an inmate in Hancock County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Schedule and Visit an Inmate in Hancock County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Hancock County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Hancock County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

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