Baltimore Central Booking & Intake Center Remote Inmate Video Visits

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Schedule a Video Visit with an Inmate at the Baltimore Central Booking & Intake Center

At Baltimore Central Booking & Intake Center, keeping inmates connected with family and friends is a priority. These connections are key to helping inmates transition back into society successfully and reducing the chances of reoffending.

Baltimore Central Booking & Intake Center offers (or will soon offer) remote video visitation, allowing loved ones to connect with inmates through video kiosks or tablets provided by a third-party service.

Video visitation has many advantages:

  • Increases inmate happiness and well-being.
  • Allows inmates to stay connected with family, friends, and children.
  • Reduces the time and effort required by jail staff to oversee in-person visits.
  • Provides the facility with a source of revenue.
  • Helps stop the spread of illnesses.
  • Prevents contraband from being smuggled in during in-person visits.

To learn more about video visits, call the facility at 410-545-8080, or scroll down for answers to frequently asked questions.

Baltimore Central Booking & Intake Center

Address:
300 E. Madison Street
Baltimore, MD 21202
Phone:
410-545-8080

Remote Video Visitation for Inmates at Baltimore Central Booking & Intake Center using Microsoft Teams

Baltimore Central Booking & Intake Center Remote (from your home) Video Inmate Visits

  • Inmates and their friends and family members can communicate by video remotely by using a service called Microsoft Teams. Maryland Corrections has a full page describing how it works.
  • Download the app for iphones. Follow the instructions.
  • Download the app for Android. Follow the instructions.
  • After registering, invitations and a link for your Virtual Visit will be sent to the email address on file.
    - Open the email invitation;
    - You can join the virtual visitation by:
    - Click the link that states "Click here to join the meeting" from your email at the time of your meeting; or download the attached .ics file. This will place the meeting information into your calendar application. When it is time for the virtual visitation, you can access the meeting link via Event Details in your calendar application;
  • To Access Microsoft Teams from your computer:
    - No application download is required.  
    - Open the invitation email as you would normally open any other email from your computer's browser.
    - Click the link that states "Click here to join the meeting" from your email at the time of your meeting.

 

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Baltimore Central Booking & Intake Center money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Search for an Inmate or Active Arrest Warrant in Baltimore city

Human-verified information Manually curated

Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.