Maryland Reception, Diagnostic and Classification Center Inmate Tablet Rental

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Maryland Reception, Diagnostic and Classification Center

Address:
550 East Madison Street
Baltimore, MD 21202
Phone:
410-878-3500

Using or Renting a Tablet at the Maryland Reception, Diagnostic and Classification Center

Maryland Reception, Diagnostic and Classification Center allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Maryland Reception, Diagnostic and Classification Center, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Maryland Reception, Diagnostic and Classification Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Maryland Reception, Diagnostic and Classification Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

  • Tablet devices include some services and the content is free.
  • The subscription services require additional funding.
  • There may be multiple options such as 7-day or 30-day subscriptions.
  • Costs are dependent upon the available services and what the Maryland Reception, Diagnostic and Classification Center charges.

To estimate costs for phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page) or call 866-516-0115 for assistance.

Does Maryland Reception, Diagnostic and Classification Center have tablets for the inmates to use?

You can find information about the Maryland Reception, Diagnostic and Classification Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 410-878-3500 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

Maryland Reception, Diagnostic and Classification Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Maryland Reception, Diagnostic and Classification Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Maryland Reception, Diagnostic and Classification Center:
Inmate's Full Name & Inmate’s State Identification (SID) number
MRDCC
550 EAST MADISON STREET
BALTIMORE, MARYLAND 21202

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

 

How Do I put Money on an Inmate's Commissary Account in the Maryland Reception, Diagnostic and Classification Center?

There are three options for putting money on an inmate's books:

Option 1 - Deposit Inmate Money Online
Maryland Reception, Diagnostic and Classification Center uses Access Corrections to process all online deposits to an inmate's account. Access Corrections charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 2 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank, Western Union, or Moneygram.

DPSCS Lockbox
P.O. Box 17111
Baltimore, MD 21297-0382

  • It can take up to ten days from the time you mail it for the funds to appear in the inmate's account. 
  • Money Orders for more than $250 will take 30 days, so you can send multiple money orders for less than that amount.
  • Deposits are NOT refundable.
  • If you have any questions about a deposit, email [email protected] and put the Inmate’s Name and SID number in the subject field.  
    You'll need the following information:
    - Inmate Name;
    - Inmate’s State Identification (SID) Number;
    - Receipt Number;
    - Date the Money Order was Cashed; and
    - Total Amount Deposited

  • You should call the banking institution that issued the money order for the date cashed or similarly related questions, first.. 

Option 3 - Make an Inmate Deposit over the Phone by calling Access Corrections at 866-345-1884.

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

 

Maryland Reception, Diagnostic and Classification Center Remote (from your home) Video Inmate Visits

  • Inmates and their friends and family members can communicate by video remotely by using a service called Microsoft Teams. Maryland Corrections has a full page describing how it works.
  • Download the app for iphones. Follow the instructions.
  • Download the app for Android. Follow the instructions.
  • After registering, invitations and a link for your Virtual Visit will be sent to the email address on file.
    - Open the email invitation;
    - You can join the virtual visitation by:
    - Click the link that states "Click here to join the meeting" from your email at the time of your meeting; or download the attached .ics file. This will place the meeting information into your calendar application. When it is time for the virtual visitation, you can access the meeting link via Event Details in your calendar application;
  • To Access Microsoft Teams from your computer:
    - No application download is required.  
    - Open the invitation email as you would normally open any other email from your computer's browser.
    - Click the link that states "Click here to join the meeting" from your email at the time of your meeting.

 

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

  • Create a ConnectNetwork account 
  • Select your inmate, and add to them to your account,
  • Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.


Features:

  • Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
  • Mobile-friendly deposit options are available via their app.
  • Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
  • Deposits that are mailed are processed the next business day after they are received by GTL.
  • Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Baltimore city, can be found on our Send Money Page.

 

How Do You Communicate with an Inmate in the Maryland Reception, Diagnostic and Classification Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Maryland Reception, Diagnostic and Classification Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Maryland Reception, Diagnostic and Classification Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

 

How Inmates Can Use a Tablet to Access Services at Maryland Reception, Diagnostic and Classification Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Maryland Reception, Diagnostic and Classification Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

 

How to Communicate with an Maryland Reception, Diagnostic and Classification Center Inmate by Mail and by Email

To mail or email an inmate in Baltimore city follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Maryland Reception, Diagnostic and Classification Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Maryland Reception, Diagnostic and Classification Center has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Maryland Reception, Diagnostic and Classification Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Baltimore city inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Baltimore city can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Baltimore city

To send a commissary carepack (food, snacks and goods) directly to an inmate in Maryland Reception, Diagnostic and Classification Center follow these steps:

  • Select Maryland, then select Maryland Reception, Diagnostic and Classification Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Baltimore city.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Baltimore city at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Maryland Reception, Diagnostic and Classification Center check out our Commissary Instructions Page for Baltimore city.

 

How to Send Money to an Inmate in Baltimore city

To send commissary money to an inmate in Maryland Reception, Diagnostic and Classification Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Maryland, then select Maryland Reception, Diagnostic and Classification Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Maryland Reception, Diagnostic and Classification Center.

 

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