Harford County Detention Center, MD Video Visitation

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Harford County Detention Center

Address:
1030 Rock Spring Road
Bel Air, MD 21014
Phone:
410-638-3140

Remote Visitation with an Inmate at the Harford County Detention Center

Harford County Detention Center offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

Register yourself and all visitors.
Select Harford County Detention Center
Select your inmate.
Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Harford County Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

1030 Rock Spring Road
Bel Air, MD 21014
410-638-3140

Schedule Video Visits online with GTL / ViaPath

Before scheduling a visit you need to register with GTL / ViaPath
Registration Instructions
You need to be on the inmate's visitation list to register.
All visits must be scheduled a minimum of 7 days in advance and any modifications or cancellations must be made no later than 2 days before the visit.
Valid, government issued photo ID required and you must be 18 years old+
One on-site Visit per week is free.
Visits are 30 minutes.
Visitation schedule subject to change.
Inmates are allowed one on-site visit per week
A maximum of 2 guests are allowed per an on-site video session, including children.

DAY	TIME
SUNDAY	9:00 AM - 3:00PM
SATURDAY	9:00 AM - 3:00PM

Harford County Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

All visits must be scheduled at least 24 hours in advance.
Visitation Schedule subject to change.

DAY	TIME
SUNDAY	9:00 AM - 8:30PM
MONDAY	9:00 AM - 8:30PM
TUESDAY	9:00 AM - 8:30PM
WEDNESDAY	9:00 AM - 8:30PM
THURSDAY	9:00 AM - 8:30PM
FRIDAY	9:00 AM - 8:30PM
SATURDAY	9:00 AM - 8:30PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Harford County Detention Center money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Harford County Detention Center with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

Whether or not there are restrictions in place due to COVID or other factors such as security issues.
The day of the week.
Where the inmate is housed.
The inmate's sex.
Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Harford County Detention Center may allow you an extended visitation. Call 410-638-3140 to ask for special consideration.
* Call 410-638-3140 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Harford County Bail Bond Information

Because Harford County and Maryland can change their bail bond procedures, it is always best to call either the Harford County Detention Center at 410-638-3140, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked.

Ask the staff at the Harford County Detention Center or the Harford County Court Clerk these specific questions:

Is the defendant eligible for bail or a bond?
How much will the bail or bond be, and what are the additional fees?
Where do I go to pay it?
Are there any days or times of the day or night when I cannot post bail?
What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released.

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

How Do You Communicate with an Inmate in the Harford County Detention Center by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Harford County Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Harford County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

How to Arrange Video Visitation with Harford County Detention Center Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

Register yourself and all visitors.
Select Harford County Detention Center
Select your inmate.
Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Harford County Detention Center, check out our Visit Inmate Page.

How to Deposit Money in an Inmate's Trust Account in Order to Purchase Prepaid Calling Cards, Phone Calling Time or Commissary

To Deposit Money in an inmate's account follow these steps:

Create a ConnectNetwork account
Select your inmate, and add to them to your account,
Deposit money into his or her commissary account.

**NOTE** GTL is in a transition merging into a new company called ViaPath Technologies.

Features:

Deposit options available 24 hours a day, 7 days a week via phone 877-650-4249, and online.
Mobile-friendly deposit options are available via their app.
Deposits and payments made through automated channels (ConnectNetwork Website, Mobile App, Toll Free Phone, or Kiosk at the jail) are transmitted to the facility within one business day.
Deposits that are mailed are processed the next business day after they are received by GTL.
Inmate can choose how to spend the funds you deposit.

All the information you need to understand depositing money into an inmate's trust fund, specifically for phone calls, but also for Commissary, in Harford County, can be found on our Send Money Page.

How to Send a Secure Email Message to an Inmate in Harford County

To send a secure email message to an inmate in Harford County Detention Center follow these steps:

Register with Access Corrections by creating an account.
Select Maryland, then select Harford County Detention Center, and then the inmate you want to send your message to.
Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Harford County Detention Center check out our Secure Messaging Guide for Harford County.

How Do Inmates in Harford County Detention Center Make Phone Calls?

To receive phone calls from inmates in Harford County, or to assist them in making phone calls to other people, follow these steps:

Harford County Detention Center uses the services of IC Solutions.
Register with them online or call them at 888-506-8407.
Agents are available 24 hours a day, and speak both English & Spanish.
Services for Harford County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls. In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Harford County.
Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Harford County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.