Genesee County Jail Remote Inmate Video Visits

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Genesee County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Genesee County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Genesee County Jail may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Genesee County Jail inmate's account for communication services, check out our Send Money page.

Genesee County Bail Bond Information

Because Genesee County and Michigan can change their bail bond procedures, it is always best to call either the Genesee County Jail at 810-257-3426, or the court in the jurisdiction (i.e. Municipal Court, District Court, etc.) where the offender was charged, and do this right after an arrestee has been booked. 

Ask the staff at the Genesee County Jail or the Genesee County Court Clerk these specific questions:

1. Is the defendant eligible for bail or a bond?
2. How much will the bail or bond be, and what are the additional fees?
3. Where do I go to pay it?
4. Are there any days or times of the day or night when I cannot post bail?
5. What types of payment are allowed? Cash? Money order? Credit card? What types of credit cards? Property or other collateral? Surety bonds?
6. Do I have to use a bail or bond agent?

If you feel the bail is too high and you wish to get it reduced, contact a lawyer or the defendant's public defender and get them to look into what they can do to get a bail reduction. The sooner you get working on this the quicker you will get your loved one released. 

This entire process will go smoother and faster with a criminal attorney or bail agent handling it for you.

Genesee County Jail Inmate Mail Guidelines

Postcards
The Genesee County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Genesee County Jail also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Genesee County Jail Michigan (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all legal Mail to this Address:
Genesee County Jail
1002 S. Saginaw St.
Flint, MI 48502

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Genesee County Jail allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Genesee County Jail standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Genesee County Jail
1002 S. Saginaw St.
Flint, MI 48502

TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works for Genesee County Jail:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:
Inmate Name and Inmate Number
Genesee County Jail Michigan (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131
2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    Genesee County Jail mailroom prints approved pages and delivers them to the inmate.

IMPORTANT NOTES:

• TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
• Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 

Here’s what happens when TextBehind receives a letter from an inmate:

• Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
• Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

• Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
• The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
• All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
• After the shipments, TextBehind has no control over the process.
• The delivery of your letters depends on couriers and prison staff taking necessary action on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Genesee County Jail Michigan (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

Why is TextBehind used by Lockups?
Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters is replacing the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

How to Email an Inmate at the Genesee County Jail

Follow these instructions on how to arrange secure messaging (aka email and texting) of an inmate at the Genesee County Jail

• Sign in to GTL, or Register if you haven't already.
• Select Genesee County Jail.
• Select your Inmate.
• Using a credit or debit card, purchase credits to send messages, and, depending on the facility, purchase additional credits to receive responses from your inmate.
  Compose a message, attach credits for a reply…and send!

You can also send photos and videos to your inmate, along with your message.
For all the information you need to know regarding using GTL to send messages, photos and videos, how much it costs, tips and guidelines and more, check out our Text/Email an Inmate Page.

How Do You Communicate with an Inmate in the Genesee County Jail by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Genesee County Jail, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Genesee County Jail Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

How Inmates Can Use a Tablet to Access Services at Genesee County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Genesee County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

How Do You Visit an Inmate in Genesee County Jail?

To visit an inmate in Genesee County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Genesee County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Genesee County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Genesee County follow these steps:
1.  Start by confirming that Genesee County Jail's Video Visitation is working correctly by looking up Genesee County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Genesee County Jail, and then the inmate you wish to communicate with.

Other Genesee County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Genesee County Jail Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Genesee County, can be found on our Visit Inmate Page.

Genesee County Jail Phone: 810-257-3426

How to Deposit Money into an Inmate's Account in Genesee County Jail

To deposit money into the account of an inmate in Genesee County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Michigan.
• Select Genesee County Jail
• Enter the Inmate ID of your inmate.  This can be found by calling 810-257-3426 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the Genesee County Jail.  To do this you need the Inmate's ID Number and the Facility Locator Number for Genesee County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

How to Send a Carepack Commissary Package Directly to an Inmate in Genesee County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Genesee County Jail follow these steps:

• Register here to create an account with icaregifts for Genesee County.
• 
• Choose Michigan, then Genesee County Jail, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Genesee County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in Genesee County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Genesee County Jail, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Genesee County.