Macomb County Jail
Macomb County Jail
Physical Address
43565 Elizabeth RoadMt. Clemens, MI 48043
Jail Phone Number
586-307-9474Macomb County Inmate Search: Look Up Someone in the Mount Clemens Jail
Anyone arrested by Sheriff's deputies or city police is brought to the Macomb County Jail, 43565 Elizabeth Road, Mount Clemens, MI 48043. The Sheriff's Office operates it. The site has a main building plus an annex. This page covers how to find someone, mugshots, visits, money, mail and what the courts do next.
Start with the county's online jail search. Type the name, and the search shows whether that person is in custody. Write down the inmate number if you see one, because staff ask for it. To learn the charge, the bond or when release may come, phone the jail.
Call the Sheriff's Office at 586-469-5151. Have the surname, first name and birthday ready. Then find out which unit holds them and how much their bond is. For what happens next, see the bail page and the court page.
Read inmate search answers
1. What do I enter to find a Macomb County inmate?
The Sheriff's Office links one official search from its Locate an Inmate page. It is a JailTracker site. Follow these steps:
- Open the jail search on your phone or computer.
- Enter a surname. Use more of the name if too many people appear.
- Pick the right person from the list. Check the birth date when the page shows one.
- Write down the inmate number and any case numbers or bond amount that appear. You need them to pay a bond or add money.
- Look again later in the day, because a new booking can take time to appear.
Nothing shows up, or the screen looks odd? Call the Sheriff's Office at 586-469-5151 and ask a deputy to check by name.
↑ Back to the question list2. The search finds nothing. Is the person free?
No result does not prove the person is out. Common reasons:
- Booking not finished. Prints, photos and forms take time.
- Held by a police department. City officers may use their own lockup briefly before moving someone to the county jail.
- Released. They may have bonded out early, or a judge let them go at arraignment.
- In another county. They may be in a different county's jail, or in a federal or state place.
- Different spelling. Test other spellings, a nickname or a former name.
- Under 18. Youth are not placed in the adult jail.
The quickest way to know is to phone 586-469-5151. If a city officer made the arrest, the police list at the bottom of this page has that department's number.
↑ Back to the question list3. Where in Macomb County might they be held?
The county's adult prisoners are held at the Macomb County Jail, 43565 Elizabeth Road, Mount Clemens, MI 48043, reached through the Sheriff's Office at 586-469-5151. Here is what the county tells us about the buildings:
- Main jail. The first part opened in 1954. A 12-story tower was finished in 1987.
- Annex. A 200-bed annex was added in 1998.
- Trustee work. Some sentenced inmates who qualify work in the kitchen, laundry, library and housekeeping while staff watch them.
- Planned intake center. The Sheriff says a central intake building with mental health housing is being planned.
Call the jail to ask which housing area a person is in, since the county does not list who goes where. Some city police stations have short-term holding cells. Ask that police department first, using the list at the bottom of this page.
A stop made over the county line may land them in the Oakland County Jail, 1201 N. Telegraph Rd, Pontiac, MI 48341, 248-858-5000. Our pages for Wayne County, St. Clair County and Lapeer County list their jails and phone numbers.
↑ Back to the question list4. Will I see mugshots when I search Macomb?
The Sheriff's Office does not tell families that its search carries mugshots, so call before you count on one. Per OAG 1979-1980 No 5593, a ruling from the Attorney General, booking photos taken by police are public records. Even so, an agency may say no when its release would plainly harm someone's privacy for no good reason.
- To ask for mugshots, send a written request to the arresting police agency. Michigan's open-records statute is FOIA, found at MCL 15.231 and on. For a Sheriff's arrest, call 586-469-5151 and ask how to send a request.
- ICE photos are sought through ICE's records request form.
- Federal agencies usually keep booking photos of their own arrests out of public view. One exception: the U.S. Marshals Service may share an image, for example to find someone who ran.
5. Is there an alert for a transfer or release?
Yes. VINE, a free Michigan service, warns you whenever a person's custody status changes. Sign up at VINELink or call 800-770-7657. It follows people in county jails and in state prison, and it posts hearing updates.
VINE is a backup, not a promise of speed. Check the jail search often, and call 586-469-5151 if the person was moved and you need to know where.
↑ Back to the question list6. How does a person leave a Macomb County cell before trial?
Bond is set by a judge or magistrate in the District Court. Many arraignments run by video link from the jail, and state law bars needless waiting.
- Interim bond. For some minor offenses, if no magistrate can be reached, the deputy in charge at the county jail can take a low-amount interim bond (MCL 780.581). People arrested for domestic violence stay put until a judge or court magistrate acts.
- Arraignment. Judges look first at sending the person home on a written pledge or an unsecured bond. Conditions can include staying away from a person, drug tests, a curfew or giving up firearms. A judge may require money bail only after finding that no softer condition would keep others safe or ensure a court appearance.
- Paying. During court hours, bonds are taken at the court. Other times, the Sheriff's Office takes them. You can also pay online or by phone through the county's payment partner, using the bond line 586-307-9612.
- What is accepted. Cash, a cashier's check made out to Macomb County Prisoner Information, a credit card (with a fee) or a surety bond from an agent on the 16th Circuit Court's approved list.
- The 10 percent deposit. A judge may let you post one tenth of the bail with the court clerk. Since May 1, 2026, Michigan's bond rule lets the clerk keep that tenth only from someone found guilty of a crime named in MCL 780.66. Without that result, you get every dollar back, except fines or costs the court is owed.
Skipping a court date can cost the whole bond. The bail page walks through the full steps, and Michigan bail laws gives the state's rules.
↑ Back to the question list7. Where do I learn what the charge is?
Ask the jail first. Call 586-469-5151 and give the full name. Staff may be able to tell you why the person was arrested. Prosecutors file the official charge later. Their office is at 586-469-5350.
After a case is opened, look the name up in the state's MiCOURT tool. No match? Phone the clerk's office at the court where the case was filed. Court phones and addresses are in the court-date answer below.
↑ Back to the question list8. What if we can't afford a defense lawyer?
At arraignment, the judge asks the person about counsel, and the court names a lawyer for those without money. A person who could pay a bond can still ask for a free lawyer.
- Macomb's Office of Public Defender, 22 Market Street, Mount Clemens, MI 48043, 586-466-8311, is open Monday to Friday, 8:30 a.m. to 4:30 p.m.
- The Michigan Indigent Defense Commission, which oversees this kind of defense statewide, answers at 517-657-3066.
Families can also hire a private lawyer. Only the lawyer should hear the full story of the case.
↑ Back to the question list9. What are the Macomb County jail's video visit rules?
Friends and family visit by video. The jail uses ICSolutions, the video service the Sheriff's page names. Here are the main rules:
- Book a slot a day or more in advance, but not beyond two weeks out. ICSolutions answers at 888-506-8407.
- Each inmate gets two visits a week. Up to three visitors can join, for about 30 minutes. Some trustees get three visits.
- The first visit of each week is free. Later ones cost a fee.
- These visits are non-contact and are recorded.
- Clothing must cover all private body areas.
Ask ICSolutions whether you can join from home. Lawyers, police, probation officers and approved clergy report to the Prisoner Information Office, open seven days a week, 8:00 to 11:30 a.m., 1:00 to 4:00 p.m. and 5:30 to 9:00 p.m. Staff may end a visit that gets out of hand. See our visiting guide for more.
If a person is in the hospital, only close family may visit (parents, a spouse, brothers, sisters, children and grandparents). Get a pass from the Prisoner Information Office. Two visitors may go at a time, twice a week.
↑ Back to the question list10. How can I fund a Macomb inmate's account?
Account money pays for items from the commissary. The account holds at most $400 at one time. You have three choices:
- Online. Use Touchpay at touchpayonline.com, any hour, with a credit or debit card. The facility locator number is 748043.
- By phone. Touchpay takes calls at 866-232-1899. JPay is at 800-574-5729 and jpay.com.
- Walk in. A kiosk in the lobby of the jail accepts either cash or a credit card.
The Sheriff says no money is taken by mail, so never send cash or checks. Questions about a deposit go to 586-307-9542, Monday to Friday, 6 a.m. to 2 p.m. Read our money guide and our commissary guide too.
↑ Back to the question list11. How does my loved one call me from inside?
ICSolutions runs the jail's phones, so open an account with them at 888-506-8407. You need one so the person can call you. The same line helps with billing and with blocking your number. A funded account can also hear voice messages from the person.
Tablets get money through ICSolutions as well. To send messages or photos to someone inside, use GettingOut.com. Assume calls may be recorded; keep case talk for your lawyer. More help: the page on jail calls and the page on inmate messaging.
↑ Back to the question list12. What is the mailing address for Macomb inmates?
Use this address, with the inmate number in parentheses after the name:
Name (inmate number)
P.O. Box 2308
Mount Clemens, MI 48043-2308
Look up the inmate number in the jail search. Do not put checks, bills or receipts in personal mail. Soft cover books can only be ordered by the person through the commissary. Prepaid magazine or paper subscriptions may come from the publisher. Each person may hold five reading items. Nudity, swearing, violence or unlawful acts in the content can get mail refused. The mail page lists more rules.
↑ Back to the question list13. How do I collect a person's property?
Property is released Sunday to Thursday, 9 a.m. to 1 p.m. A person in custody may choose to have only valuables sent out, such as keys, a cell phone, a wallet or jewelry. Call 586-469-5151 to ask where to go, which ID to bring and whether paperwork must be signed.
If the person goes to state prison, the jail boxes the property and holds it 14 days. After that it is thrown away if no approved person has picked it up.
↑ Back to the question list14. What if an inmate needs a doctor?
Wellpath is the jail's medical, dental and mental health provider. To report a need, phone 586-469-5151 and list every medicine, its strength and who prescribed it. Tell the person to put in a care request inside the jail too.
Call 911 for an emergency. Mention any worry about suicide at the start of the call. The Sheriff also links a guide on suicide prevention for families.
↑ Back to the question list15. How do I learn if a Macomb County warrant exists?
The Macomb County Sheriff's Office answers at 586-469-5151. Ask a deputy to check a name, or read the Prosecutor's Warrant Division page and call 586-469-5350. Search MiCOURT Case Search or call the court clerk. To clear one, see a lawyer, then phone the court behind it. The 16th Circuit Court sits at 40 N. Main St., Mount Clemens, MI 48043, 586-469-5351. Clerks at the courts listed in the next answer also take calls about warrants.
↑ Back to the question list16. Which courthouse holds their next hearing in Macomb?
Each judge sets dates for the cases on that docket. A felony begins in a District Court with an arraignment, a probable cause conference and a preliminary exam. Once bound over, a felony moves to the 16th Circuit Court. Misdemeanors stay in District Court. Our court page explains each step.
- 16th Circuit Court, 40 N. Main St., Mount Clemens, MI 48043, 586-469-5351
- Warren, 8300 Common Rd., Warren, MI 48093, 586-574-4900
- Center Line, 7070 E. Ten Mile Rd., Center Line, MI 48015, 586-757-8333
- Clinton Township, 22380 Starks Dr., Clinton Township, MI 48036, 586-469-9300
- Eastpointe, 16101 E. Nine Mile Rd., Eastpointe, MI 48021, 586-445-5020
- New Baltimore, 35071 23 Mile Rd., New Baltimore, MI 48047, 586-725-9500
- Romeo, 14713 33 Mile Rd., Romeo, MI 48065, 586-752-9679
- Shelby Township, 52420 Van Dyke Ave., Shelby Township, MI 48316, 586-739-7325
- St. Clair Shores, 27701 Jefferson Ave., St. Clair Shores, MI 48080, 586-445-5280
- Sterling Heights, 40111 Dodge Park Rd., Sterling Heights, MI 48313, 586-446-2500
Names can be checked in the state's MiCOURT tool. When nothing appears, the clerk at the court handling it can confirm.
↑ Back to the question list17. Who keeps a person charged in federal court?
The federal trial court for Macomb is the Eastern District of Michigan, Southern Division. Its Detroit home is the Theodore Levin U.S. Courthouse, 231 W. Lafayette Blvd., Detroit, MI 48226. The clerk answers at 313-234-5000.
- Early in the case, a federal judge conducts a detention hearing and decides release or jail until trial (18 U.S.C. 3142).
- The U.S. Marshals Service takes custody of people charged federally. Call their Detroit office in the same courthouse, Room 300, at 313-202-0135, to ask where.
- After sentencing, search the Federal Bureau of Prisons inmate locator by name or register number.
18. What if ICE wants to take custody?
The usual order of events:
- First, ICE sends the jail Form I-247A, asking for a hold.
- A federal rule (8 CFR 287.7(d)) says The request can be for the jail to hold the person up to 48 hours after they would otherwise be released.
- After that, ICE takes the person into its own detention system.
- To search, use the ICE Online Detainee Locator. It needs a name and birth country, or else an A-number.
Michigan and Ohio share one ICE office, at 985 Michigan Avenue, Suite 207, Detroit, MI 48226, 313-771-6601. Call it if the locator shows nothing.
↑ Back to the question list19. How do I track someone who went to prison?
After a prison sentence, a person first goes through intake. Men start with 30 to 45 days of intake in Jackson, at the state's Reception and Guidance Center. During it they can get letters and deposits, not visits. For women, intake happens in Ypsilanti. Deputies from Macomb handle the transport.
- Look up a name or prison number in OTIS, the Michigan Department of Corrections' offender database.
- Our Michigan prison directory covers how to visit and write at each one.
20. Where do Macomb teens go after an arrest?
Anyone younger than 18 is handled as a juvenile in Michigan. Cases for young people are heard by the Family Division, part of the 16th Circuit Court, 40 N. Main St., Mount Clemens, MI 48043, 586-469-5351. The law keeps youth in places where adults cannot see or hear them.
The county runs the Juvenile Justice Center, a secure place for youth. Call 586-469-5375 to learn where a young person is and how to reach them. Once a youth reaches 14, a judge can move a serious case to the adult side (MCL 712A.4). Certain grave charges against teens start in Circuit Court under MCL 600.606.
↑ Back to the question list21. Which Macomb County department made the arrest?
The county has many departments. Call the one that made the arrest to ask about mugshots, reports and release.
- Macomb County Sheriff's Office, 43565 Elizabeth Road, Mount Clemens, MI 48043, 586-469-5151. It patrols Armada Township, Bruce Township, Harrison Township, Lenox Township, Macomb Township, Mount Clemens, Ray Township, Richmond Township and Washington Township. It also polices New Haven.
- Cities and villages:
- Armada Village, 586-784-9152
- Center Line, 586-757-2203
- Eastpointe, 586-445-5100
- Fraser, 586-293-1425
- Memphis, 810-392-2144
- New Baltimore, 586-725-2181
- New Haven Village, 586-749-5121
- Richmond, 586-727-4000
- Romeo Village, 586-752-3587
- Roseville, 586-775-2100
- St. Clair Shores, 586-445-5300
- Sterling Heights, 586-446-2810
- Utica, 586-731-2345
- Warren, 586-574-4700
- Townships: Chesterfield Township, 586-949-2322; Clinton Township, 586-493-7800; Shelby Township, 586-731-2121. Per the county's police list, Grosse Pointe Shores Police, 313-881-5500, serves Lake Township.
- Sheriff's substations: Harrison Township 586-469-1098; Lenox Township 586-727-4845; Macomb Township 586-286-3441; Mt. Clemens 586-469-9712; New Haven 586-469-6559; Washington Township 586-781-3104.
- Michigan State Police, Metro North Post, 14350 W. Ten Mile Rd., Oak Park, MI 48237, 248-584-5740.
Macomb County bail and bond: where to pay in Mount Clemens, day or night
The Macomb County Jail belongs to the Sheriff's Office at 43565 Elizabeth Road, Mount Clemens, MI 48043. You pay bond at the court during court hours and at the Sheriff's Office at other times. Below, see bond types, costs and ways to ask for a lower amount.
Check a last name in the Macomb County Inmate Search and learn whether your person is booked and what the bond is. Our Jail Roster adds charges, warrants and mugshots.
The bond payment line, 586-307-9612, takes online or phone payments, so call it with the full legal name. When you are set for the next stage, read our court page.
1. Is my family member booked into the Macomb County Jail?
Use Macomb County Inmate Search first. It lists the booking and the bond or fine amount when one is set. Write down the inmate number if you see it, because the payment staff will ask for it.
A booking that is only minutes old may take a while to appear. Ask the arresting police department where the person was taken, then search again later.
↑ Back to the question list2. I am at the courthouse in Mount Clemens. Do I pay there or at the jail?
During court hours, Macomb County wants bonds posted at the court. The two exceptions are Circuit Court cases and Friend of the Court cases, which follow different steps. Outside court hours, you pay at the Sheriff's Office instead.
The Sheriff's Office is at 43565 Elizabeth Road, Mount Clemens, MI 48043, and the payment counter hours can change. Call (586) 307-9612 before you drive, and ask which door to use.
↑ Back to the question list3. What does the Macomb Sheriff accept at the counter?
In person you can use cash, a cashier's check, or a major credit card. The check must be made out to "Macomb County Prisoner Information." Cards carry a fee. A surety bond from a bonding agent is also accepted.
Personal checks and money orders are not on the county's list, so do not count on them.
↑ Back to the question list4. Can I pay a Macomb bond online or by phone?
Yes. The county uses AllPaid, run by Government Payment Services. You can pay on the website or by calling (586) 307-9612.
A bond paid this way is made out in the inmate's name. The court may take costs and fees out of it, so a refund can go to the defendant and not to the person who paid. Ask the court of jurisdiction about fees.
↑ Back to the question list5. What should I have in hand before I pay?
Gather the inmate's full name, the inmate number, the case number for each charge, and the bond or fine amount. The county also offers a bail information form on its page. Having these ready keeps the clerk from sending you away.
↑ Back to the question list6. How long after payment will the person walk out?
Release may take several hours. The county says timing depends on how busy the jail is and where the person is housed. Pick a spot to meet them, and keep your phone on.
↑ Back to the question list7. Who picks the bond amount in Macomb County?
A magistrate or judge decides, usually at the first court appearance. Under Michigan Court Rule 6.106 the starting point is release on a written promise to return, with no money. Money bail is allowed only when the court says on the record that nothing else will protect the public or make sure the person comes back.
The judge looks at prior record, past missed court dates, drug or alcohol use, mental health, the seriousness of the charge, ties to the community, and what the family can afford.
↑ Back to the question list8. What is the 10 percent option, and what changed in 2026?
If the judge allows it, you can post 10 percent of the bail in cash instead of the full amount. Michigan law (MCL 780.66) sets the court's cut on such deposits. Since May 1, 2026, the court may keep 10 percent of a deposit only if the case is discharged, the offense falls under that statute, and the person was convicted. Otherwise the whole deposit returns, after any fines and costs.
Some older web pages still say the court always keeps 10 percent. That is out of date.
↑ Back to the question list9. How do I find a bonding agent the Macomb courts accept?
The 16th Circuit Court keeps an approved list of bonding agencies. Use only agents on that list. The state insurance department does not license bail bondsmen; agents hold insurance producer licenses, and each court approves them one by one.
We found no state rule that sets what an agent may charge. Ask for the fee and every other term in writing before you sign.
↑ Back to the question list10. Can I put up a house for a Macomb bond?
Michigan's court rule allows real property only with the court's consent and proof of its value. Whether the house must sit in Macomb County, and how the papers are filed, is up to the court that set the bond. Ask the clerk of that court before you gather deeds.
↑ Back to the question list11. When does a Macomb judge refuse bond?
The Michigan Constitution lets a judge hold someone without bail only when the proof is evident or the presumption is great, and only for certain groups. These are murder and treason, first-degree criminal sexual conduct, armed robbery, kidnapping to extort, and some repeat or on-release violent felonies. A probation or parole hold also stops release.
If bail is denied, trial must start within 90 days unless the defense caused the delay. A lawyer can ask for a custody hearing.
↑ Back to the question list12. How fast must an arrested person see a judge?
Michigan requires arraignment without unnecessary delay. A person arrested without a warrant generally cannot be held past 48 hours without a judge finding probable cause. Each county must keep a judicial officer available every day of the year, and arraignment may be done by video.
↑ Back to the question list13. Does Macomb County have a free lawyer for people who cannot pay?
Yes. The Macomb County Office of Public Defender is at 22 Market Street, Mount Clemens, and answers at (586) 466-8311 from 8:30 a.m. to 4:30 p.m., Monday to Friday. At arraignment the court asks if you need a lawyer, and you fill out a financial form.
For the state side of indigent defense, the Michigan Indigent Defense Commission is at 517-657-3066.
↑ Back to the question list14. Is there a program that can get someone out with supervision?
Macomb County Community Corrections, at 43565 Elizabeth Road, Mount Clemens, lists pre-trial release supervision among its options. Reach it at (586) 307-9443, Monday to Friday, 8:30 a.m. to 4:30 p.m., or by email at communitycorrections@macombgov.org. The judge decides who qualifies.
↑ Back to the question list15. Where do Macomb teenagers go if they are arrested?
Michigan law now treats 17-year-olds as juveniles and bars holding anyone under 18 in an adult jail unless completely separated from adults. Macomb County runs the Macomb Juvenile Justice Center, a 140-bed secure facility for ages 10 to 17. Call the county line at (586) 469-5100 and ask for the center.
↑ Back to the question list16. What happens if my relative misses a Macomb court date?
The judge can issue a warrant and declare the bail forfeited. The court mails a notice, and the defendant then has 28 days to surrender before judgment can be entered. A surety agent must be told within 7 days. Call the agent and a lawyer the same day.
↑ Back to the question listMacomb County bail contacts
- Jail: Macomb County Jail, run by the Macomb County Sheriff's Office, Elizabeth Road, Mount Clemens
- Custody lookup: Macomb County Inmate Search
- Pay bond: During court hours at the court; other times at the Sheriff's Office; online or by phone with AllPaid at (586) 307-9612
- County line: County Administration Building, 1 South Main Street, Mount Clemens, MI 48043; (586) 469-5100
- Public defender: Office of Public Defender, 22 Market Street, Mount Clemens, MI 48043; (586) 466-8311
- Pretrial: Community Corrections, 43565 Elizabeth Road, Mount Clemens, MI 48043; (586) 307-9443
- Juvenile: Macomb Juvenile Justice Center; (586) 469-5100
- State defense office: Michigan Indigent Defense Commission, Lansing; 517-657-3066
Hours, payment rules, and phone numbers shift over time, and a judge may order terms that differ from this guide. Check with the payment line before you carry cash to the Mount Clemens counter.
Macomb County Jail Inmate Video Visitation, Registration & Guidelines
43565 Elizabeth Road
Mt. Clemens, MI 48043
586-307-9474
Technical Questions?... Call 888-506-8407
- First, you must register, and then schedule a visit with IC Solutions.
- Inmates will be allowed two (2) visits per week with up to three (3) visitors for approximately thirty (30) minutes.
- Some trusties are allowed up to three (3) visits per week. Check with your inmate on this.
- All friends and family visits are done by video.
- Lawyer visits are face-to-face and must be approved by jail staff. Call 586-307-9474 for instructions.
- Visits must be scheduled at least 24 hours in advance, but no more than a week in advance.
- A visitor can visit up to five inmates, but only individually.
- No more than two visitors at one time.
- On-site video visits are free, but remote visits from home carry a fee.
| DAY | TIMES |
| SUNDAY | 8:00AM - 9:00PM |
| MONDAY | 8:00AM - 9:00PM |
| TUESDAY | 8:00AM - 9:00PM |
| WEDNESDAY | 8:00AM - 9:00PM |
| THURSDAY | 8:00AM - 9:00PM |
| FRIDAY | 8:00AM - 9:00PM |
| SATURDAY | 8:00AM - 9:00PM |
ICSolutions Video Visitation provides a secure online platform that enables families to conduct scheduled face-to-face video visits with incarcerated loved ones from home using an internet-connected smartphone, tablet, or personal computer equipped with a webcam.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.icsolutions.com and sign into your account.
- Register your visitor profile and upload a clear photo of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Schedule Visit, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select a time slot, and pay the visitation fee using a credit or debit card.
- Log into the website or app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to Remote Video Visitation, ICSolutions provides calling and voicemail services at participating correctional facilities:
- AdvancePay Prepaid Calling Accounts: Prepay for phone calling minutes so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ICSolutions Prepaid Calling - Inmate Voicemail Services: Leave recorded voice messages that your loved one can listen to on dayroom phones.
• Learn more on our website: Inmate Voicemail Guide | • Visit official vendor page: ICSolutions Voicemail - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
Macomb County Criminal Court Help: Misdemeanors, Felonies and Youth Cases
Macomb County has one Circuit Court and many District Courts, one for each part of the county, such as the 37th in Warren, 586-574-4900. The 16th Circuit Court, 586-469-5351, is at 40 North Main Street, Mt. Clemens, MI 48043. Those held after an arrest stay in the Macomb County Jail, a Sheriff's Office facility at 43565 Elizabeth Road, Mount Clemens, MI 48043.
See if your person is in custody through the Macomb County Inmate Search. Our Recent Arrests list also shows charges and warrants.
Call the Circuit Court clerk at 586-469-5351 for the next hearing date. Need to pay bond? Our bail page shows where.
1. How can you find the right courthouse in Macomb County?
After an arrest, knowing the difference between District Court and Circuit Court can make the next steps less confusing. In Macomb County, Michigan , lower-level criminal charges and the opening stages of felony cases are in most situations handled in District Court . Most felony trials and felony sentencing belong in Circuit Court . Juvenile delinquency cases usually go through the Family Division of Circuit Court. The Macomb County Prosecuting Attorney represents the state. Mount Clemens is the county seat.
2. Someone you love was arrested in Macomb County. What do you do first?
Write down the person’s full name and birth date, the arresting agency, the booking location, the court matter number if available, and the next hearing date. Ask the jail whether the person is still in custody and whether a bond or other release order has been entered. The jail handles custody; the court sets bond and court dates. The District Court ordinarily handles a misdemeanor case and the first felony hearings. The Circuit Court ordinarily handles the felony after the preliminary stage. A family member may be able to attend public hearings, but the judge and appointed lawyer—not a jail officer—determine how the legal case moves forward.
- 16th Circuit Court — 40 N. Main St., Mt. Clemens, MI 48043. 586-469-5351.
- 37th District Court (Warren) — 8300 Common Rd., Warren, MI 48093. 586-574-4900.
- 37th District Court (Center Line) — 7070 E. Ten Mile Rd., Center Line, MI 48015. 586-757-8333.
- 41B District Court — 22380 Starks Dr., Clinton Township, MI 48036. 586-469-9300.
- 38th District Court — 16101 E. Nine Mile Rd., Eastpointe, MI 48021. 586-445-5020.
- 42-2 District Court — 35071 23 Mile Rd., New Baltimore, MI 48047. 586-725-9500.
- 42-1 District Court — 14713 33 Mile Rd., Romeo, MI 48065. 586-752-9679.
- 41A District Court (Shelby) — 52420 Van Dyke Ave., Shelby Township, MI 48316. 586-739-7325.
- 40th District Court — 27701 Jefferson Ave., St. Clair Shores, MI 48080. 586-445-5280.
- 41A District Court (Sterling Heights) — 40111 Dodge Park Rd., Sterling Heights, MI 48313. 586-446-2500.
- District Court: Hears most misdemeanors and holds the first hearings in felony cases, including arraignment and preliminary examination.
- Circuit Court: Handles felony trials, pleas, sentencing, and appeals assigned by Michigan law.
- Family Division of Circuit Court: Handles juvenile delinquency proceedings and related matters.
- Macomb County Prosecuting Attorney: Represents the state in local criminal prosecutions.
- Appointed defense lawyer: People who cannot afford counsel in qualifying criminal cases can request an appointed attorney.
- Local jail and custody: County sheriffs normally manage local jail custody; a court may order release with conditions or continued detention.
Where does a case start? A person arrested in Macomb County may first be booked by police and brought before a judge or magistrate. The criminal accusation determines which court hears the court matter, and the court paperwork controls where the defendant must appear. Michigan District Courts decide most misdemeanors and handle the first steps of felonies. Circuit Court in most situations takes over a felony after a waiver or a finding of probable cause at the preliminary examination.
What happens to someone waiting in jail? The Macomb County sheriff or another authorized jail may hold the defendant while a court considers release. Custody and release decisions are recorded as part of the criminal matter. A courthouse and a detention center are not necessarily on the same property.
This guide explains the usual criminal court process in Macomb County in plain language. The exact charge, criminal history, and judge’s findings affect the outcome. It is general information, not personal legal advice.
↑ Back to the question list2. How does Macomb County handle less serious criminal charges?
For a person new to the court system: In Macomb County, a misdemeanor may start with a ticket or a notice to appear, while a more serious situation can lead to arrest and booking. Examples include certain assaults without serious injury, shoplifting and some impaired-driving charges. The criminal accusation written on the paperwork matters because Michigan has different penalties for different misdemeanors.
Arraignment: what the judge decides about bail
During arraignment, the judge tells the defendant what offense is charged, explains important rights and addresses a plea and release conditions. Some people can leave on a personal promise to return; others may have money bond, supervision, travel limits or no-contact orders. A judge can also deny release where the law permits. Bail is not a punishment or proof of guilt.
The next steps once charges are read
The Macomb County District Court may schedule a pretrial hearing. Lawyers review police reports, videos and other evidence. The prosecuting attorney may offer an agreement, dismiss a charge or proceed to trial. The person charged can contest the evidence rather than accept a plea. Jury-trial rules depend on the offense and the legally available punishment.
When the court pays for an attorney
If the person charged faces a charge that qualifies for appointed counsel and does not have enough money to hire an attorney, the judge is permitted to determine eligibility for a public defender or assigned lawyer. Request this help promptly; do not assume a defender is automatically assigned after booking.
Possible misdemeanor results
Michigan misdemeanors have different maximums. Common statutory limits include 90 or 93 days, one year, and in certain cases two years, with fines fixed by the particular statute. Some offenses also require driver-license action, restitution, classes or probation. The exact charge and prior record matter more than the county name.
↑ Back to the question list3. What is the process for a felony in Macomb County?
A more serious criminal offense accusation in Macomb County normally starts with a District Court arraignment, even when the eventual trial would be in Circuit Court. Prosecutors must establish the legal basis for moving the case forward. A felony carries the possibility of a state-prison sentence, although not every conviction results in prison time.
Probable cause conference and preliminary examination
Michigan usually sets a probable cause conference 7 to 14 days after felony arraignment and schedules the preliminary examination roughly 5 to 7 days after that conference, unless a legal waiver, adjournment or exception changes the schedule. At the preliminary examination the state's attorneys must show probable cause that a crime occurred and that this defendant committed it. That decision is not a finding of guilt.
The handoff from District Court to Circuit Court
When the charge is bound over, Macomb County Circuit Court handles the felony case. The person facing charges may be arraigned again, and the attorneys involved exchange evidence, negotiate, file motions or set a trial. The prosecutor has to establish guilt beyond a reasonable doubt at trial. Defendants who cannot afford legal counsel should request that the court about appointed representation.
What a felony sentence can involve
Michigan sentencing rules look at the offense statute, a record of earlier convictions, the sentencing guidelines when applicable, and any mandatory minimum. A nonviolent first offender might be eligible for probation or another lawful alternative, but some violent or repeat offenses require custody. Do not use a single felony-class chart to predict all Michigan sentences.
↑ Back to the question list4. What happens with violent or very serious crimes in Macomb County?
Murder, armed robbery, criminal sexual conduct and assaults causing serious harm are examples of grave charges that could be prosecuted in Macomb County. Seriousness by itself does not turn a Michigan crime into a federal case. Most such charges remain in the state Circuit Court unless federal law independently applies.
Detention and defense
A judge considers Michigan’s release rules, risk of flight, safety and legally relevant facts. A no-contact order or other condition may be imposed. Some defendants remain in jail while lawyers examine records, DNA or other scientific evidence. These charges need careful legal advice and frequently involve complicated court motions.
Trial and possible prison terms
First-degree murder carries mandatory life without parole for adults under Michigan law, subject to legally applicable exceptions and youth-sentencing rules. Second-degree murder can carry a sentence up to life imprisonment. Armed robbery and several serious criminal sexual conduct crimes can also carry very long terms. Other violent offenses have their own penalty sections. Michigan does not have the death penalty.
Victim and family support
The Macomb County Prosecuting Attorney may have a victim-witness unit that explains hearing notices and available services. The defense attorney protects the legal rights of the person charged. The amount of time a case takes depends on witnesses, evidence, motions and the court calendar.
↑ Back to the question list5. Where do cases involving children and teenagers go in Macomb County?
A youth accused of breaking a criminal law in Macomb County in most situations appears in the Family Division of Circuit Court instead of an adult District Court. Michigan juvenile proceedings emphasize the child’s age, the offense, safety, and whether services can address the problem.
Intake and the first decision
After police contact, juvenile court intake may review a complaint and decide whether it needs a formal petition. Some matters can be diverted or handled through services without a full court trial. If a youth is held, the law provides for prompt judicial review, and parents or guardians should ask where the child is housed.
Hearings and possible outcomes
If a formal petition is filed, the court explains the allegations and the child’s rights. An adjudication hearing decides whether the state's lawyer proved the allegation under the applicable legal standard. Outcomes can involve supervision, probation, counseling, treatment, restitution, or placement through the youth-services system where authorized.
When a juvenile might face adult-style prosecution
Special laws permit designation or waiver for certain serious offenses and ages; an adult criminal matter is not automatic simply because someone is charged with a felony. Juvenile and youthful-offender rules are complicated, so ask for an attorney experienced in youth cases. Many juvenile records are not open to the public.
↑ Back to the question list6. How do courts decide penalties for criminal offenses in Macomb County?
Someone arrested in Macomb County does not receive a sentence just because the police wrote a charge on a report. The prosecutor must prove the case or the person charged must enter a valid plea. If there is a conviction, the judge uses the exact charge and Michigan statute. The amounts below are legal limits for the listed offenses, not a promise that the judge will order those amounts. Fines can be accompanied by court costs, assessments and restitution to a victim.
Specific Michigan charges and their statutory punishments
- Simple assault or assault and battery (MCL 750.81(1)): Up to 93 days in jail and/or a fine up to $500 A basic assault charge without a different applicable enhancement.
- First domestic assault (MCL 750.81(2)): Up to 93 days in jail and/or $500 Prior offenses or added facts can raise penalties.
- Second domestic assault (MCL 750.81(4)): Up to 1 year in jail and/or $1,000 Prior qualifying conviction is required.
- First ordinary drunk-driving offense (OWI) (MCL 257.625(9)(a)): Up to 93 days in jail; $100–$500 fine; up to 360 hours community service Driver’s-license consequences and other costs may also apply.
- First high-BAC OWI, BAC at least .17 (MCL 257.625(1)(c), (9)(a)): Up to 180 days in jail; $200–$700 fine May include ignition-interlock and license restrictions.
- OWI with one prior conviction within 7 years (MCL 257.625(9)(b)): $200–$1,000 fine plus a lawful jail or community-service penalty Specific mandatory minimums and alternative sanctions apply.
- Home invasion, third degree (MCL 750.110a(4), (7)): Up to 5 years in prison and/or $2,000 A felony; the precise grade depends on conduct.
- Home invasion, second degree (MCL 750.110a(3), (6)): Up to 15 years in prison and/or $3,000 A felony; may involve entering a dwelling to commit certain crimes.
- Home invasion, first degree (MCL 750.110a(2), (5)): Up to 20 years in prison and/or $5,000 Aggravating factors include a dangerous weapon or someone lawfully present.
- Felony with no specific punishment stated (MCL 750.503): Up to 4 years in prison and/or $5,000 Default rule only: does not replace a statute that sets its own penalty.
- Misdemeanor with no specific punishment stated (MCL 750.504): Up to 90 days in jail and/or $500 Default rule only: many offenses set different limits.
- First-degree murder (adult conviction) (MCL 750.316): Life imprisonment without possibility of parole, subject to applicable constitutional/youth exceptions Michigan does not have the death penalty.
Why a felony's sentencing-guidelines range may be different
Michigan does not have one statewide table saying all Class A felonies get one sentence and all Class B felonies get another. For eligible felonies, the judge calculates an offense-variable score based on how the crime happened and a prior-record-variable score based on the person's record. Those scores, the crime's offense category and its sentencing classification produce a recommended minimum prison-term range. That recommended range is different from the statutory maximum, which is the most prison time allowed for that crime. Courts can depart from a recommendation when lawful and must explain a reasonable departure. Mandatory minimums can override ordinary guideline calculations.
For example, a five-year maximum for third-degree home invasion does not mean that everyone convicted must serve five years. A particular defendant may receive a lower prison minimum, probation or another lawful sentence depending on the sentencing law and case facts. Michigan prison sentences frequently state both a minimum and a maximum; parole eligibility and release do not automatically happen on the minimum date.
What about probation, restitution and jail?
A judge may order reporting to a probation officer, drug or alcohol testing, classes, treatment, community service, and repayment of a victim's proven losses. Violating probation can lead to another court hearing and a new penalty. Some people serve a local jail term instead of being sent to state prison; others qualify for an alternative sentence. A defendant's lawyer can request the sentencing-information report and explain the actual scored range before sentencing.
↑ Back to the question list7. Which U.S. District Court handles federal criminal cases from Macomb County?
Macomb County is part of the U.S. District Court for the Eastern District of Michigan, Southern Division. This court handles violations of federal criminal law; it is separate from Michigan District Court, despite the similar names. The southeastern Lower Peninsula location of the county determines its federal judicial assignment.
Federal courthouse and contact
- Federal court: U.S. District Court, Eastern District of Michigan, Southern Division
- Courthouse: United States District Court — Eastern District of Michigan, Detroit courthouse. 231 W. Lafayette Boulevard, Detroit, MI 48226.
- Clerk’s office telephone: 313-234-5000.
What makes a crime federal?
Examples may involve trafficking drugs in violation of federal law, bank robbery involving a federally insured institution, certain firearm violations, federal tax crimes, fraud that uses interstate communications, immigration crimes, and offenses on federal property. Crossing a state line may be relevant to some laws, but is not required for every federal charge. A serious local assault or theft is not federal simply because it is serious.
Steps in a federal criminal case
A person may be arrested on a federal complaint or indictment and then appears before a U.S. magistrate judge. The judge reviews rights, counsel and detention or release. Serious federal charges ordinarily involve grand jury indictment unless a lawful exception applies. Discovery and motions follow; a plea or jury trial determines the outcome. A federal judge imposes sentence under federal statutes and sentencing rules, with any mandatory minimums applying where required.
Federal custody and sentences
The U.S. Marshals Service handles federal pretrial custody and transportation, frequently through contracted local facilities. People receiving federal prison sentences are generally placed by the Federal Bureau of Prisons. A person arrested within a Michigan county may therefore be housed far from the county jail and may need to be found through federal channels.
↑ Back to the question list
Access Securepak is an authorized correctional commissary care-package program that allows families to purchase customized food, snack, hygiene, apparel, and electronics packages sent directly to an incarcerated loved one. Every package is custom-packed to meet the strict security regulations of the specific jail or state prison.
Important: Delivery Schedules and Package Quotas
Jail package guidelines are not uniform across detention centers. Some facilities permit orders year-round, while others restrict deliveries to quarterly cycles or strict weekly deadlines that you should confirm with the facility directly. If you delay setting up your account, you risk missing the upcoming delivery cutoff, leaving your loved one waiting an extra cycle for fresh food, warm thermals, or personal toiletries.
Step-by-Step Instructions to Register and Access Service
- Visit the official Access Securepak online store at www.accesscatalog.com.
- Select the state and the specific jail or correctional institution from the dropdown menu.
- Enter the inmate's legal last name and inmate ID to verify their active housing and package eligibility.
- Browse the catalog of approved meats, cheeses, ramen soups, cookies, toiletries, and clothing.
- Add items to your cart up to the facility's maximum weight or dollar limit (usually $50 to $125 per order).
- Check out using your debit or credit card and save the order confirmation tracking number.
What the Inmate Needs to Do
The inmate does not need to order anything themselves. Securepak ships the sealed package directly to the correctional facility's commissary warehouse. Jail staff inspect the box and deliver it to the inmate during regular pod commissary distribution, where the inmate signs for the package.
Official Provider: Access Corrections / Keefe Group Official Website
Customer Service Telephone: 1-800-546-6283
Support Hours: Monday – Friday, 8:30 AM – 11:30 PM EST; Saturday, 11:00 AM – 5:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Access Corrections / Keefe Group
In addition to Access Securepak (Commissary & Gift Packages), Access Corrections / Keefe Group provides several other communication, financial, and visitation services at participating correctional facilities:
- Inmate Trust Money Deposits: Send cash directly to their personal account so they can buy items independently.
• Learn more on our website: Inmate Trust Money Deposits Guide | • Visit official vendor page: Access Corrections / Keefe Group Inmate Trust Money Deposits - Digital Messaging & Photos: Send fast electronic letters and digital pictures to their tablet.
• Learn more on our website: Digital Messaging & Photos Guide | • Visit official vendor page: Access Corrections / Keefe Group Digital Messaging & Photos
Buy Commissary for an Inmate in the Macomb County Jail
Macomb County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
Macomb County Jail allows inmates to purchase commissary. Ask the jail what its commissary sells; snacks and hygiene items are common.
You can buy commissary for an inmate using an online service called Access Securepak.
Call the facility at 586-307-9474 to ask whether there is a limit on how much an inmate can spend on commissary.
Access Securepak's site shows whether friends and family can order commissary for an inmate at this jail.
Scroll down for information on the Macomb County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
TouchPay (operated by GTL Financial Services and part of ViaPath Technologies) provides payment processing solutions enabling family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited funds allow the inmate to purchase commissary food items, clothing, hygiene essentials, and medical sundries, or transfer balances to phone time.
Important: Facility Site IDs and Deposit Limits Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. In addition, each correctional agency requires a specific TouchPay Site ID number to route payments accurately. If you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Trust Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number, along with the jail's 3- to 5-digit TouchPay Site ID.
- Navigate to www.touchpayonline.com or dial automated phone payments at 1-866-232-1899.
- Select Trust Deposits and enter the facility Site ID or search by state and agency name.
- Confirm the inmate's profile matches the facility's active housing roster.
- Enter the deposit dollar amount, review convenience and transaction fees, and input your credit or debit card billing information.
- Submit payment and record your confirmation tracking number for your financial records.
What the Inmate Needs to Do
The inmate does not need an internet account to receive trust funds. Once authorized, funds post directly to their facility accounting balance in the jail's internal system. The inmate can review their updated balance at a dayroom kiosk terminal or on their trust receipt and place orders on their regular commissary distribution day.
Official Providers: TouchPay Official Website | ViaPath Technologies
Customer Service Telephone: 1-866-232-1899 (Automated & Live Support)
Support Hours: Automated Deposits 24/7/365; Live Support Monday – Friday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by TouchPay (ViaPath Technologies)
In addition to Trust Money Deposits, TouchPay and ViaPath handle bail bonding and inmate telephone services:
- TouchPay Cash Bail & Bond Payments: Pay appearance bonds and release fees online 24/7 to expedite custody release.
• Learn more on our website: Cash Bail & Bonding Guide | • Visit official vendor page: TouchPay Bail Services - AdvancePay Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your mobile phone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling
Deposit Money for an Inmate in the Macomb County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the Macomb County Jail use Touchpay money deposits. support@touchpaydirect.com
2. If you have any questions you can email them at support@touchpaydirect. They do not take calls.
3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Macomb County Jail.
4. The Macomb County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Macomb County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 586-307-9474.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. The Macomb County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 586-307-9474 to find out the specific hours for drop off times.
The Macomb County Jail in Mount Clemens is one of the largest county jails in Michigan, run by the Macomb County Sheriff's Office. All mail for people held here goes to one post office box, not the jail's street address. Officers check incoming mail for contraband, and personal letters may be read for safety reasons.
Letters, legal papers and publisher subscriptions:
Inmate's Full Name & Inmate #
Macomb County Jail
P.O. Box 2308
Mount Clemens, MI 48043-2308
- Name and number: Write the person's name with their inmate number right after it. You can find the number on the inmate lookup.
- Your return address: Put your full name and address in the upper left corner, or the letter may not be delivered.
- Keep it to the letter: Do not enclose stamps, food, checks, bills, receipts, extra envelopes, address labels, magnets, stickers, ribbon or oversized cards. Mail with these items is put in the person's property or sent back.
- Photos: No Polaroids, and nothing nude, explicit or otherwise inappropriate.
- Ink: Blue or black pen only. Leave off crayon, markers, colored ink, perfume and lipstick.
- Books: Family cannot mail books. Since July 2021 the person orders soft cover books for themselves through commissary.
- Magazines and newspapers: A prepaid subscription can be mailed straight from the publisher. A person may keep no more than five reading items, and anything with nudity, violence or profanity is not allowed.
- Legal mail: Mail from a lawyer is opened in front of the person to check for contraband. It is not read without a court order.
- Money: The jail takes no money by mail. Use online deposits or the lobby kiosk instead.
- Rejected or late mail: If something is turned away, a Notice of Rejected Mail is given. Mail is never forwarded or held after someone leaves, and people inside may not write to each other.
To send photos or a quick note, electronic messages are often easier than a letter.
ICSolutions provides secure inmate telecommunications systems that allow incarcerated individuals to place outbound telephone calls from housing pods to friends and family. Because correctional facilities do not accept incoming calls, establishing an AdvancePay prepaid account links funds directly to your 10-digit phone number so calls connect without carrier restrictions.
Important: Wireless Carriers Restrict Inmate Calls by Default
Major mobile cellular carriers do not permit traditional collect calls originating from correctional facilities. While some landlines might support direct monthly billing, mobile devices and internet-based telephone numbers require an active prepaid balance or funded debit account, which you can verify by checking with your provider. If you do not register online and fund an account right away, incoming calls from your loved one will automatically fail to ring through to your phone.
Step-by-Step Instructions to Register and Fund an Account
- Visit www.icsolutions.com or call customer support at 1-888-506-8407.
- Click Create an Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select Prepaid Collect to link funds to your phone number, or choose Debit Telephone to provide the inmate funds to call any approved number.
- Select your deposit amount and complete payment using a credit or debit card.
- Check your mobile phone settings to ensure unknown or automated numbers are not routed directly to spam.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by the facility.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to AdvancePay Prepaid Calling Accounts, ICSolutions provides voicemail and video visitation services at participating facilities:
- Inmate Voicemail Services: Leave one-way voice messages that your loved one can listen to on dayroom phones.
• Learn more on our website: Inmate Voicemail Guide | • Visit official vendor page: ICSolutions Voicemail - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
ICSolutions Inmate Voicemail allows family members and approved contacts to leave a private, recorded voice message for an incarcerated individual. Because outside callers cannot phone an inmate directly, this one-way voice messaging feature ensures critical family updates and legal news reach your loved one even when you cannot be near your telephone to answer live calls.
Important: Voicemail Feature Availability Varies by Facility
Inmate voicemail is not enabled at every correctional facility contracted with ICSolutions. Jails determine whether to offer voicemail services based on local security protocols and monitoring capabilities, which you should confirm with the facility directly. If your loved one's detention center does not support voicemail, you must set up an AdvancePay calling account so they can reach you directly during dayroom phone hours.
Step-by-Step Instructions to Leave an Inmate Voicemail
- Log into your existing profile at www.icsolutions.com or dial 1-888-506-8407.
- Confirm that your loved one's detention facility supports the voicemail feature.
- Dial the facility's dedicated ICSolutions voicemail access telephone number provided on your dashboard.
- Follow the automated voice prompts and enter the inmate's booking identification number.
- Record your personal voice message (typically up to 3 minutes in length).
- Accept the call charges using funds from your prepaid account balance or a credit card.
What the Inmate Needs to Do
When the inmate logs onto any housing unit telephone using their assigned PIN, the automated system notifies them that a new voicemail is waiting in their queue. The inmate follows the audio prompts to play the recording. All messages are subject to monitoring and recording by correctional staff.
Official Provider: ICSolutions Official Website
Customer Service Telephone: 1-888-506-8407
Support Hours: 24 hours a day, 7 days a week, 365 days a year
Supported Languages: English and Spanish
Other Services Provided by ICSolutions
In addition to Inmate Voicemail Services, ICSolutions operates live calling and video visitation options:
- AdvancePay Prepaid Calling Accounts: Prepay for phone calling minutes so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Calling Guide | • Visit official vendor page: ICSolutions Prepaid Calling - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: ICSolutions Video Visits - Access Secure Deposits (Partner Trust Transfers): Deposit trust money into an inmate's account via Keefe Group partner networks.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: Access Corrections Trust Deposits
GettingOut (a service of Global Tel*Link / Telmate) provides an instant two-way digital messaging and photo-sharing platform connecting families with incarcerated individuals via housing-unit kiosks and handheld tablets. The provider is actively rebranding as ViaPath Technologies (under the myViaPath platform); depending on the facility contract, local booking sheets and tablets may still refer to the service as GettingOut, GTL, or ViaPath, but both brand portals grant access to the same centralized messaging balance.
Important: Contact Authorization and Digital Mail Rules Vary
Inmate digital messaging rules are not uniform across all county detention centers. While some jails allow immediate two-way messaging upon registration, others require initial contact invitations or administrative ID verification, which you should verify directly with the facility. If you delay setting up an online profile and funding your Friends & Family messaging account, your loved one may face lengthy periods without direct family communication.
Step-by-Step Instructions to Register and Message an Inmate
- Visit www.gettingout.com or the newly branded my.viapath.com portal, or install the GettingOut / myViaPath mobile app.
- Create a user profile using your primary email address and 10-digit mobile phone number.
- Complete identity verification by uploading a clear photo of your government-issued driver's license or state ID and taking a verification selfie if requested.
- Search for the inmate by selecting the state, correctional facility, and their legal name or booking ID.
- Send an outside contact connection request to link your account to their tablet profile.
- Deposit funds into your 'Friends & Family Account' using a debit or credit card to cover message and photo-sharing costs.
- Compose your text message in the chat box, attach approved photos, and submit it for jail screening.
What the Inmate Needs to Do
The inmate powers on their assigned pod tablet or approaches a housing-unit kiosk and logs into the messaging application with their PIN. They accept your incoming contact invitation on the screen. Once approved by institutional monitors, incoming messages appear in their inbox, and the inmate types a reply directly on the screen.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut Support) • 1-877-650-4249 (ViaPath Support)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Two-Way Text Messaging, GettingOut and ViaPath provide several other communications and visitation options:
- Remote Video Visits: Schedule and join live web-based video visits from your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - Inmate Tablet Rentals & Media: Fund tablet entertainment, music streaming, games, and news modules.
• Learn more on our website: Tablet Rentals & Content Guide | • Visit official vendor page: GettingOut Tablets - AdvancePay Phone Calling: Prepay for telephone calls so your loved one can dial your mobile phone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer funds directly into their jail trust account for commissary store purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.
Important: Tablet Feature Availability Varies by Facility
Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.
Step-by-Step Instructions to Fund Inmate Tablet Services
- Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
- Navigate to www.gettingout.com or my.viapath.com.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
- Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
- Notify your loved one that their tablet account balance has been funded.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.
Official Providers: GettingOut Website | myViaPath Portal
Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)
Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by GettingOut / ViaPath
In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:
- Two-Way Text Messaging: Send electronic letters and photos straight to the inmate's screen.
• Learn more on our website: Two-Way Text Messaging Guide | • Visit official vendor page: GettingOut Messaging - Remote Video Visits: Meet face-to-face over secure live video from home.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: GettingOut Video Visits - AdvancePay Phone Calling: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: AdvancePay Phone Calling Guide | • Visit official vendor page: ViaPath ConnectNetwork Calling - Inmate Trust Deposits: Transfer cash directly into an inmate's jail ledger for commissary purchases.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: ViaPath Trust Deposits
Macomb County Juvenile Facilities
Nearby counties
- 586-307-9612
- 586-307-9474
- Sheriff: 586-469-5151
The Macomb County Jail serves the following cities and towns of Macomb County: Center Line, Chesterfield, Clinton, Eastpointe, Fraser, Harrison, Lenox, Macomb, Mount Clemens, New Baltimore, New Haven, Ray, Richmond, Romeo, Roseville, Saint Clair Shores, Shelby, Sterling Heights, Utica, Warren and Washington.