Anoka County Workhouse Remote Inmate Video Visits

Anoka County Workhouse

Address:
3300 4th Avenue
Anoka, MN 55303

Phone:

763-712-2200

Anoka County Workhouse - Remote Video Visitation with your Inmate

Anoka County Workhouse uses IC Solutions for their Remote Video Visitation services.



In order to visit with your inmate online, you must first register with IC Solutions.
There are three ways to visit remotely with your inmate:
1.    Using your personal computer.
2.    Using the IC Solutions iphone or Android app.
3.    Using the IC Solutions visitation kiosk in the jail lobby.

How it Works
Register or Log in here. 

  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter the facility name.
  • Select your Inmate.
  • Fund your account using either a Visa, Mastercard credit or debit card.
  • Schedule a Visit.

Registering and Scheduling Video Visits Instructions

'Understanding IC Solutions Video Visits' Instructions

Remote Visitation using the IC Solutions app
Download your phone app:
iphone
Android
Instruction for using the IC Solutions app 

Cost of a Remote Video Visit

  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

Video Visitation Rules
Understanding the rules completely are the responsibility of both you and your inmate. Not knowing the rules will NOT be accepted as an excuse if you make a mistake and violate them. Disobeying them could result in being banned from have future visits.
•    Any inmate or visitor whose behavior is disruptive during a visit may have his/her visiting privileges suspended/terminated.
•    All visits are subject to monitoring and recording.
•    All visits must be scheduled 6 hours prior to the appointment or up to 13 days in advance.
•    You must check-in 15 minutes prior to the scheduled visit.
•    Valid picture identification (e.g., driver's license, State I.D., or Military I.D. with picture) is required of all visitors, with the exception of children under the age of 17.  
•    Visitors under the age of 17 must be accompanied and supervised by an authorized adult visitor.
•    Visitors who 'arrive' after the scheduled start time may not be allowed to visit.
•    Clothing must cover all private/sensitive body areas.
•    The visitation schedule may be canceled or altered on holidays or for safety/security reasons.
•    Anoka County Workhouse can disconnect, deny, change, or cancel a visit at any time.
•    Internet connectivity issues during offsite visits will NOT be refunded.
•    Each visitation session will show a timer to display elapsed time.
•    After your visit has ended your connection will be terminated automatically.

Anoka County Workhouse Remote Visitation Announcement - January 4, 2023

Inmates at the Anoka County Workhouse, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.

Call 763-712-2200 for remote inmate visitation updates as schedules and policies can change without much advance notice.

Anoka County Workhouse inmates are allowed to have no limit on the number of visits when using the remote video visitation service.

How to Bail out an Inmate in Anoka County

To Bail out or Post Bond for an Inmate in Anoka County Workhouse follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Anoka County Workhouse, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Anoka County Workhouse uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Anoka County Workhouse using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Anoka County Workhouse may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Anoka County Workhouse inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Anoka County Workhouse

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Anoka County Workhouse inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Anoka County Workhouse Inmate by Mail and by Email

To mail or email an inmate in Anoka County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Anoka County Workhouse must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Anoka County Workhouse has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Anoka County Workhouse,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Anoka County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Anoka County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Anoka County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Anoka County Workhouse follow these steps:

  • Select Minnesota, then select Anoka County Workhouse, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Anoka County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Anoka County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Anoka County Workhouse check out our Commissary Instructions Page for Anoka County.


 

How to Send Money to an Inmate in Anoka County

To send commissary money to an inmate in Anoka County Workhouse follow these steps:

  • Register with Access Corrections by creating an account.
  • Select Minnesota, then select Anoka County Workhouse, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Anoka County Workhouse.


 

How Do Inmates in Anoka County Workhouse Make Phone Calls?

To receive phone calls from inmates in Anoka County, or to assist them in making phone calls to other people, follow these steps:

  • Anoka County Workhouse uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Anoka County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Anoka County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Anoka County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Anoka County Minnesota using Video Visitation or visiting an inmate at the jail

To visit an inmate in Anoka County follow these steps:

  • In addition to visiting inmates at the jail, Anoka County Workhouse uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Anoka County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Anoka County Workhouse.
  • Then select your Anoka County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Anoka County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

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