An inmate in the Clay County Correctional Facility can call you using one or more of the following three methods, however during booking the facility allows each offender at least one free call to a friend, family member or bond company.
1. If your phone service - usually your land line - accepts collect calls, then they can call you collect. Note: Mobile phones don't usually accept collect calls.
2. The Clay County Correctional Facility's commissary will sell your inmate a pre-paid calling card from Reliance Telephone that they can use to phone you or others.
3. The inmate can call you using credits or money that you or someone else purchases from Reliance Telephone. Call 800-896-3201 for help setting up your account, or by email at cs@reliancetelephone.com.
When your inmate is booked into Clay County Correctional Facility, they provide a list of a limited number of people that they will allow to visit them and make phone calls to. These must be approved by the facility first.
Further information, including cost, daily phone call limits and times of the day and evening when calls can be made, including a complete list of Frequently Asked Questions and Answers, is below.
Address:
800 9th Street
Moorhead, MN 56560
Phone:
218-299-5163
Phone Options:
1. Phone Cards: These are sold in $10, $20, $50, and $100 denominations, can be purchased online by friends and family of inmates. Phone cards can be transferred and used at any jail in the Reliance Telephone network. Additionally, remaining balances from phone cards can be transferred easily to a Reliance Inmate Wallet (texting) account. Costs range from $0.21 - 0.50 per minute.
2. Collect Calls: Prepaying for collect calls is a way for friends and family to receive calls from inmates by funding specific telephone numbers. These calls can be sent directly to a cell phone and/or landline. Costs range from $0.21 - 0.25 per minute.
Collect Calls
Direct Calls
Can I call an inmate in the Clay County Correctional Facility?
Can I leave a message for an inmate in the Clay County Correctional Facility?
Can an inmate in the Clay County Correctional Facility call me?
Can an inmate in the Clay County Correctional Facility call their friends?
How much does it cost for an inmate in the Clay County Correctional Facility to call me?
What times are inmates in the Clay County Correctional Facility allowed to make phone calls?
How often can inmates in the Clay County Correctional Facility make phone calls?
What is the inmate telephone service for the Clay County Correctional Facility?
What are the phone companies that facilitate phone calls with jails and prisons?
Can an inmate text me from the phones in the Clay County Correctional Facility?
What is the most that an inmate in the Clay County Correctional Facility can spend on phone calls?
What is the difference between a phone call and a video call?
Can inmates in the Clay County Correctional Facility use their cell phone?
Is it illegal for an inmate to use a cell phone in the Clay County Correctional Facility?
No, you cannot call an inmate in the Clay County Correctional Facility. You can however call 218-299-5163 or search online, to see if your inmate is in custody.
When an offender is first arrested and is being booked into jail, they are allowed one or two free phone calls to notify friends or family of their situation.
The information for Reliance is located at the top of this page. If that information is missing, it is because the facility recently changed companies. However, you can get updated details by calling 218-299-5163.
It is rare that a jail (or prison) will accept messages for an inmate. Of all the thousands of jails in the United States there are probably less than one hundred that have a message line. Jails in the state of Minnesota are the one exception.
There are two other exceptions to this rule:
1. The Clay County Correctional Facility will accept a message if there is a family emergency such as a death in the family. In a case like this the message will be conveyed by a jail chaplain or someone that is very high ranking in leadership. Inmates are already under a lot of stress and emotion, and the staff realizes this. It is for this reason they will be very careful how they pass the message along and being watchful afterwards.
2. Many of the inmate phone systems used by jails allow for messages to be left for a small fee, usually less than $1.00 for a minute. It is done in the form of a voicemail from you. To see if the Clay County Correctional Facility offers that service call Reliance, with additional information found at the top of this page or call the jail at 218-299-5163.
Yes, an inmate in the Clay County Correctional Facility can call you:
3. The inmate can call you using credits or money that you or someone else purchase from the jail's inmate phone service. This information can be found at the top of this page.
If you can’t find this jail’s phone service - outlined above - it means that they may have recently changed it. Call the jail at 218-299-5163 to get the information you need.
Also, it is becoming standard that when an inmate is booked in jail, they must make a list of a limited number of people that they will allow to visit them and/or make phone calls to. If the Clay County Correctional Facility requires this, then you will have to be on their list to receive phone calls from your inmate.
Yes. If a person is on the inmate’s approved phone contact list and the inmate has funds on their prepaid card or Reliance phone service, there are no restrictions based on whether the person and inmate are related or not.
The only exception to that is if you, as the person who funds their Reliance inmate phone account, puts restrictions on the account, so that the account can only be used to communicate with you and not other people. This allows you and not the Clay County Correctional Facility to control who the inmate can speak with.
What a call costs depends on the jail’s phone provider, Reliance, and on the type of account you use. Check with Reliance for current rates.
In general, most of these companies are honest and trustworthy. The complete list can be found by scrolling down this page further.
There are independent companies that you can find and purchase phone time from that advertise low per-minute fees. They usually accomplish this by selling you blocks of time that you may never use, or they have exorbitant fees in other areas. Be a smart consumer and study these offers carefully.
In general, inmates in the Clay County Correctional Facility can make phone calls between the time when breakfast ends until ‘lights out’ at the end of the evening.
They will not allow phone calls to be made during meals, head counts, lockdowns or during shift changes.
Inmates who are workers (trustees), are on work release or have other responsibilities are also limited to when they can make phone calls, as their schedules take priority over personal time.
Ask the Clay County Correctional Facility during which hours inmates can make phone calls.
Ask the Clay County Correctional Facility whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add Reliance phone time.
When and if there are limits, the limits never apply to phone time with their lawyer or legal matters related to their criminal court case.
There are some jails and prisons that limit how much an inmate can spend on phone calls, specifically inmates in the United States Federal Bureau of Prisons, which limits federal prisoners to a $300 'phone spend' every month.
Information about the Reliance inmate telephone service for this facility can be found at the top of this page. If the information is missing that means that the facility recently changed carriers and has not updated the information. In that case, call the jail at 218-299-5163 to get the answers to your questions.
Each of these phone companies provide similar services, and it is a very competitive industry due to the size of the market in which their customers are literally ‘captive’ in every sense of the word.
Amtel Phones
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
ICSolutions
Inmate Canteen
Inmate Sales
NCIC
Paytel
Prodigy Solutions
Reliance
Securus
Smart Communications
Tiger
No. Inmates in the Clay County Correctional Facility cannot text from the phones, but more and more jails, including this one, are bringing in a Reliance text service for inmates that can work from kiosks and tablets in their units. For more information, check out the email and text page.
Ask the Clay County Correctional Facility whether it limits how often an inmate can make phone calls. Calls are also limited by how much money you are willing to give them to add Reliance phone time.
There are some jails and prisons that limit how much an inmate can spend on phone calls, specifically inmates in the United States Bureau of Prisons, which limits federal prisoners to a $300 spend every month, however during the holiday months that number is increased to $400 per month.
Of the dozens of phone companies listed above that do business with the jails and prisons, there are only a few that have a way for you to use cash to purchase phone credits or phone time from them, usually in an ATM machine at check cashing outlets, and only a couple that have a way for you to fund an inmate phone account by mailing them a money order or cashier check.
If you don’t have a credit or debit card from a bank, you can always get a prepaid one at thousands of check cashing locations across the country.
The commissary may fund the inmate’s trust account with postal money orders, negating the need for having a credit or debit card altogether.
Call 218-299-5163 to see if the Clay County Correctional Facility’s commissary has prepaid phone cards or check out the commissary page.
A video call is no different than a video visit. It allows both the inmate and their approved contacts to see each other during the conversation. This is becoming the preferred method for inmates and their friends and family members to communicate, as it costs pretty much the same, as visual contact communicates on a different level than just the voice.
Jails and prisons that have the option of video calls and video visits also most likely have handheld tablets for inmate use. This gives the inmate the ability to communicate from their cell or a remote corner of the unit, which adds a level of privacy that a kiosk on the wall does not offer.
To see if Clay County Correctional Facility offers Reliance video calls, go to the Visitation page for information. If you can’t find it there, it may be because this facility recently changed companies, so you can call the jail at 218-299-5163 for details on how to arrange video calls.
No, they cannot use their cell phone.
Inmates have their cell phones taken from them when they are initially booked into jail and will not get them back until they are released, provided the phone is/was not kept by the arresting agency as evidence in a criminal investigation.
Cell phones are considered contraband and a security risk to a jail or prison. All communication: Written, spoken or video, other than an inmate’s communication with their lawyer, are monitored by the facility.
If an inmate is caught with a cell phone that has somehow been smuggled into a jail, the inmate will be charged with a crime. It is considered more serious than being caught with drugs, as a cell phone can be used to intimidate potential witnesses, arrange an escape or run a criminal enterprise outside of the jail’s walls.
It is unlikely that you can get charged with a crime for communicating with an inmate using a cell phone while incarcerated in the Clay County Correctional Facility.
That said, if it is found that you knowingly were doing it, you could have your visitation or Reliance phone privileges suspended, or even permanently terminated by the jail.
If you were involved in the smuggling of the phone, that is a criminal offense. It may also be a crime if you were adding ‘minutes’ onto a prepaid phone that you knew was smuggled into the jail and was being used for illegal purposes.
Clay County Correctional Facility uses the services of Reliance Telephone for emailing/texting to inmates.
Known as the 'Reliance Inmate Wallet', it makes funding jail communication easy. Payments made into an 'Inmate Wallet' account are linked to a dedicated telephone number for inmates who rent one of their Reliance Tablet Phones. Inmate Wallet funds can be used for personal inmate text messaging, voice calls and video calls.