Crow Wing County Jail

Crow Wing County Jail

Physical Address

313 Laurel Street
Brainerd, MN 56401

Jail Phone Number

218-822-7050
Crow Wing County inmate search

Crow Wing County Inmate Search: Locating Someone Held on Laurel Street in Brainerd

Adults arrested in the Brainerd lakes region are booked into the Crow Wing County Jail, 313 Laurel Street, Brainerd, MN 56401. The Sheriff's Jail Division runs it for men and women, whether they wait for trial or already have a sentence. This guide covers the lookup, then release, visits, deposits, letters, warrants and hearings.

Begin at the Sheriff's in-custody roster, a single page listing everyone held at the moment. Rows show a booking photo, the booking number, the intake date and each charge with its current status. Look for the "as of" stamp near the top: a person brought in during the last hour might not be listed yet.

Your next move is to dial the jail at 218-822-7050, which is staffed around the clock. Spell out the first and last name, share the birth date, and ask about bail and the first hearing. To learn how people get out, open our bail page. Every hearing in a case is mapped on our court page.

Search for an Inmate or Active Arrest Warrant in Crow Wing County

Read inmate search answers

1. Steps for the Crow Wing County custody roster

The roster fits on one screen. To use it:

  1. Tap the in-custody roster link.
  2. Note the "as of" date and time, which tells you when it was built.
  3. On a laptop, hit Ctrl+F. With a phone, look in the browser's three-dot or share menu for Find on Page. Then type a surname.
  4. Scan across the matching row for the photo, age, sex, booking number and intake date.
  5. Under charges, a letter marks the level: F is a felony, G a gross misdemeanor, M a misdemeanor.
  6. Each charge also lists a status. Examples are bond or bail set, remanded, hold placed, sentenced and ROR'd, short for released on recognizance.

Keep the booking number handy for calls. Bail figures and court times are given by phone at 218-822-7050.

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2. Name missing from the list?

This happens often in the first few hours. Common reasons:

  • Booking not done. Prints, a photo and paperwork all come before the list refreshes.
  • Given a ticket. Many misdemeanor stops end with a citation instead of a cell.
  • Gone home. Bail was posted, or the first-appearance judge ordered release.
  • Held next door. An arrest in Aitkin or Cass County sends people to that county's jail.
  • Spelled another way. Try nicknames, middle names and maiden or past last names.
  • Still a teen. Under-18 arrests follow the juvenile court track.

Booking staff can settle it fast. Ring 218-822-7050 any time, day or night.

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3. Where are Brainerd-area arrests held?

The county keeps one adult jail. Opened in 2007, it is licensed for 276 people in five housing units. It uses direct supervision, so officers stay inside each unit instead of watching from a booth.

  • The Laurel Street jail, 313 Laurel Street, Brainerd, MN 56401, 218-822-7050. It houses men and women, pretrial and sentenced. The front lobby is open weekdays from 8:00 a.m. to 4:30 p.m.
  • Sentence programs. Work Release, Sentence to Service and the IMPACT Program are all based in that building. None has its own site.

For an arrest over the county line, try a neighbor:

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4. Booking photos and mugshots in Crow Wing County

Yes, mugshots are part of the in-custody roster. A small booking photo sits in the first column of every row.

State law makes booking photos public data. An agency may delay one while it would hurt an active case (Minn. Stat. 13.82, subd. 26). To get a photo from an older arrest, ask the arresting agency. For deputies' arrests, that means Records at the Sheriff's Office, 304 Laurel Street, Brainerd, MN 56401, 218-829-4749.

  • Photos held by ICE: ask through its records request page.
  • Federal booking pictures: usually kept from the public, though the U.S. Marshals Service may put one out when hunting a fugitive.
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5. Getting a text or call on release

The state Department of Public Safety operates Minnesota VINE, which tracks county jail custody. It sends a notice when someone is let out or shifted to another place.

  1. Visit VINELink for Minnesota, or dial 877-664-8463.
  2. Look up the person and confirm the match.
  3. Pick how to be told: voice call, text or email.

Sign-up is never automatic. Register once for each person you follow. After a move to state prison, custody alerts come from the corrections department's Minnesota Haven service instead.

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6. Release, bail amounts and bondsmen in Crow Wing County

A District Court judge rules on release at the person's first court appearance. Jail staff can say if that hearing happens in person or over a video link. When police arrest without a warrant, that hearing comes within 36 hours, skipping the arrest day, Sundays and legal holidays (Minn. R. Crim. P. 4.02, subd. 5).

  • Minnesota starts from release on a written promise, adding only the least strict rules that keep people safe (Rule 6.02).
  • Many orders list two numbers. The lower one comes with rules to follow; the higher one has none.
  • Pay cash bail at Court Administration, 213 Laurel Street, Suite 11, Brainerd, MN 56401, 218-824-1310, or at the 24-hour kiosk inside the jail lobby.
  • Amounts up to $1,000 can be paid online with Inmate Canteen, the vendor the jail points to.
  • Licensed bondsmen must charge the insurer's filed rate, at least $100. That premium stays with the agent.

Even when a relative pays, cash bail legally belongs to the defendant. More detail sits on our bail page and the statewide Minnesota bail laws summary.

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7. Reading the charge codes and court file

On the roster, each charge carries a level letter, a statute number and a brief label. Any statute can be read in full on the Minnesota Revisor of Statutes site.

After charges are filed in court, look the case up for free on Minnesota Court Records Online. The court file is the final word, because charges can shift after filing.

Clerks at Court Administration, 213 Laurel Street, Suite 11, Brainerd, MN 56401, take questions at 218-824-1310.

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8. Asking for a public defender in Brainerd

A free lawyer is open to people who can't afford one when they face any felony or gross misdemeanor, or a misdemeanor carrying possible jail. The judge raises it at the first hearing. The person lists income and bills on a form, and anyone on means-tested benefits is presumed eligible (Minn. Stat. 611.17).

The Brainerd Office of the Ninth Judicial District Public Defender handles these appointments. It is at 11610 Andrew Street, Brainerd, MN 56401, 218-828-6134. Families may still pay for a private attorney if they prefer.

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9. Booking a video visit with NCIC

This jail holds all visits by video. Stations sit in every housing unit, and you can log on from home or come to the building.

  • Open an account with NCIC Inmate Communications, the company the county uses, then reserve a slot in its scheduler.
  • Remote visits run seven days a week: 7:30 to 11:00 a.m., 1:00 to 4:30 p.m. and 6:30 to 10:00 p.m.
  • Onsite visits run Monday through Friday: 8:00 to 11:00 a.m., 1:00 to 4:30 p.m. and 6:30 to 10:00 p.m.

Questions about ID or conduct go to 218-822-7050. Our visitation page offers more pointers.

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10. Adding money for a Crow Wing County inmate

Funds usually pay for canteen food, soap and calls. Pick one of these routes:

  • Online. Use a card on Inmate Canteen, the service the county names. Expect a fee.
  • Lobby kiosk. It never closes and accepts cash or cards. An ATM is close by.
  • By post. Mail a cashier's check or money order written out to the person. Skip personal checks, and keep loose bills out of letters.

Canteen orders are processed Tuesday and Saturday, with delivery Monday, Wednesday and Friday. Our deposit guide and canteen guide explain the rest.

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11. Calls and texts from the Laurel Street jail

NCIC Inmate Communications handles phone calls, texting and video chats here. Families need an NCIC account first, or calls cannot reach them. Open one at 844-724-2076 or through the company's site.

Leave talk about the arrest for the defense attorney. Our phone page explains rates, and the messaging page covers texts.

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12. Addressing letters, books and magazines

Only U.S. Postal Service mail is taken, and the envelope needs your complete return address. Address it in four lines:

  • Crow Wing County Jail
  • Full legal name of the person
  • 313 Laurel Street
  • Brainerd, MN 56401

A booking number is not required. Officers inspect every piece except legal mail, which gets opened while the person watches. Banned items are stored with property: perfume scents, color drawings, glitter, stickers, blank sheets, stamps, spare envelopes, musical cards, Polaroids and clipped articles.

Paperback books have to ship from a publisher, supplier or bookstore. Papers and magazines need a subscription in the person's name, and magazines also need to be on the approved list. See our mail page as well.

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13. Picking up belongings or meeting a release

Whatever a person carried at booking is usually kept until they leave. Releases happen at the north door labeled "Inmate Release and Return," 313 Laurel Street, Brainerd, MN 56401. Someone reporting to serve a sentence uses that door too, pressing the intercom in the lobby.

Before collecting items for a person still locked up, phone 218-822-7050. Ask whether paperwork must be signed, what ID to carry and the best hours to come. Mail that was refused ends up in the same property bag.

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14. Sick, injured or on medication?

A full-service medical unit operates inside the jail. Call 218-822-7050 and ask for medical if your loved one has a condition, an allergy or daily pills. Have the medicine name, dose and prescriber's number ready.

Encourage the person to tell unit staff as well. In a life-or-death emergency, use 911. Tell jail staff plainly about any mental health crisis you fear.

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15. Checking for a Crow Wing County warrant

If you suspect a warrant, phone the Sheriff's Office, 304 Laurel Street, Brainerd, MN 56401, 218-829-4749. Look over its Active Warrants and Wanted Persons pages, or call and ask. The DOC keeps its own Wanted Fugitives list for people who absconded from supervised release. Filed cases, though not warrants, appear on Minnesota Court Records Online. To resolve one, get legal advice, then reach the issuing court. For local cases that is the Judicial Center, 213 Laurel Street, Suite 11, Brainerd, MN 56401, 218-824-1310.

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16. Looking up hearing dates at the Judicial Center

One trial court, the District Court of the Ninth Judicial District, hears all local criminal cases. Hearings are held at the Judicial Center, 213 Laurel Street, Suite 11, Brainerd, MN 56401. Court Administration picks up at 218-824-1310.

Type a name into the free state hearing lookup to see what is coming. Expect the omnibus hearing inside 42 days (Rule 11.01). Demanding a speedy trial sets trial within 60 days (Rule 11.09). For every stage, read our court page.

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17. Arrests on federal charges

A federal charge is heard in Minnesota's one federal district court. For jury purposes this county falls in its Duluth division, and that courthouse stands at 515 West First Street, Duluth, MN 55802. Reach the clerk at 612-664-5000.

  1. Whether they sit in custody or go home pending trial gets sorted out in federal court during a detention hearing (18 U.S.C. 3142).
  2. Meanwhile, the U.S. Marshals Service places them in a jail it uses. Sherburne County's jail in Elk River houses a large share; that Sheriff's Office is at 13880 Business Center Drive NW, Suite 100, Elk River, MN 55330, 763-765-3500.
  3. The Marshals' Duluth office, 515 West 1st Street, Suite 307, Duluth, MN 55802, 218-529-3620, can say where someone is.
  4. Once sentenced, the person shows on the Federal Bureau of Prisons locator.
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18. Crow Wing County immigration detainers

Here is how an immigration hold unfolds at the Brainerd jail:

  1. Paperwork comes first: ICE hands jail staff Form I-247A, its detainer.
  2. Once it arrives, the form asks Laurel Street officers to hold on to the person up to 48 hours after they would otherwise be released. That window lets agents drive up and collect them (8 CFR 287.7(d)).
  3. To see where ICE took someone, type the alien number (A-number), or their name together with their nation of birth, on the ICE Online Detainee Locator.
  4. The ERO St. Paul Field Office, 1 Federal Drive, Suite 1601, Fort Snelling, MN 55111, takes calls at 612-843-8600.

A formal opinion signed February 6, 2025 by Minnesota's Attorney General reads state law as not allowing a jail to stretch custody on a detainer alone once release is due. Separately, the Sheriff's Office entered a 287(g) Task Force Model agreement with ICE in March 2025.

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19. Sentenced to prison: where do they go?

A felony sentence that includes prison hands custody to the Minnesota Department of Corrections. The person sits in the Brainerd jail until deputies make the trip to state intake, where they are evaluated and assigned.

  • Names are searchable on the DOC Offender Locator, though fresh arrivals can need a few business days before they appear.
  • Read our Minnesota prisons guide for letters, visits and deposits.
  • Near the end, most people serve roughly their last third in the community under supervised release.
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20. Teens under 18 taken into custody

Minnesota law calls anyone who has not turned 18 a child. Their case goes to the juvenile part of District Court. Police usually release a youth to a parent. Secure holding is for a child who poses a danger or may not return to court (Minn. Stat. 260B.176).

  • Brainerd sits outside the Twin Cities metro, so a youth can be kept in an adult jail or lockup for up to a day (24 hours).
  • Keeping a youth in secure detention over 36 hours, weekends and holidays aside, takes a petition and a judge's ruling.
  • For 14- to 17-year-olds facing grave charges, the juvenile judge may approve certification for adult trial or tag it extended jurisdiction juvenile (EJJ).

A teen who has to stay in custody is moved to a youth detention center instead of staying at Laurel Street. To find out where, phone juvenile court through Court Administration, 213 Laurel Street, Suite 11, Brainerd, MN 56401, 218-824-1310.

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21. Which agency arrested them?

About 69,130 people lived here on April 1, 2025, says an estimate from the Minnesota State Demographic Center. Ten cities run their own police:

  • Brainerd Police Department
  • Baxter Police Department
  • Breezy Point Police Department
  • Crosby Police Department
  • Crosslake Police Department
  • Cuyuna Police Department
  • Deerwood Police Department
  • Emily Police Department
  • Nisswa Police Department
  • Pequot Lakes Police Department

Deputies cover the townships and other towns. The Sheriff's Office is at 304 Laurel Street, Brainerd, MN 56401, 218-829-4749. Ask the desk there for a city department's number. Dial 911 for emergencies.

State troopers patrol Highway 371 and the other state routes. The State Patrol's main office address is 445 Minnesota Street, Suite 130, St. Paul, MN 55101. Call 651-201-7100 and ask which district covers the Brainerd area.

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Minnesota • Crow Wing County • Bail & bond help

Crow Wing County bail and bond: the Brainerd jail and what the lobby does

Arrests in Crow Wing County end at the Crow Wing County Jail, 313 Laurel Street, Brainerd, MN 56401, a Sheriff's Office facility. Below, we explain who sets bail, why there can be two amounts, and how to hand over the money.

Try the official inmate search with the full name. If you want arrests, charges and legal help in one place, our Crow Wing Inmate Lists page has it.

Get the jail on the phone at 218-822-7050 and ask what bail was set and where payment goes. Hearing questions belong with our court page.

Search for an Inmate or Active Arrest Warrant in Crow Wing County

1. How do I confirm my daughter is in the Crow Wing jail?

Search her name on Crow Wing County Inmate Search. You can also call 218-822-7050, since the county says staff can be reached at any hour. Ask for her booking number, the charge, and the bail amount.

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2. When is the Brainerd jail lobby open?

The lobby is open Monday to Friday, 8:00 a.m. to 4:30 p.m., per the county page. To learn whether bail is taken there, and what happens on nights and weekends, ask on the jail line, 218-822-7050, what to do after 4:30 p.m. before driving over.

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3. Why do the county pages list two street numbers on Laurel Street?

The jail is at 313 Laurel Street. The Sheriff's Office is at 304 Laurel Street, also in Brainerd. Go to 313 Laurel Street for the jail, and call before you arrive.

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4. What is VINE, and should I sign up?

VINE is a free, anonymous service that works around the clock. You choose the state and the person, and you get a call, email, or text-phone message when custody status changes. It helps when you work during the day and cannot keep checking Crow Wing County Inmate Search.

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5. Which payment types does the Brainerd jail accept for bail?

The county's money page says cash bail can be paid at Court Administration, 213 Laurel Street, Suite 11, Brainerd, or at the kiosk in the jail lobby. Bail of up to $1,000 can also be paid online. Call 218-822-7050 and ask which way fits your case, whether exact change is needed, and if a bondsman's paperwork is handled at the lobby or elsewhere. Request a receipt with the case number.

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6. How is bail decided in Crow Wing County?

A judge decides after reviewing the charge, evidence, family ties, work, money, record, and safety. No Crow Wing County bail schedule was found, and Minnesota has no statewide list. Bail is meant to be the lowest amount that gets the person back to court.

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7. How soon will he stand before a judge?

Within 36 hours after arrest if he stays in custody, not counting the day of arrest, Sundays, or holidays. On a misdemeanor, a late hearing means release on citation. A probable-cause finding is due within 48 hours, with weekends counted.

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8. Could he leave on his own signature?

Yes, in many cases. The starting point under Rule 6.02 is release on a promise to appear or an unsecured bond. A judge may add conditions such as supervision, travel limits, or no contact. Some orders give a choice between a higher cash amount with no conditions and a lower one with conditions.

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9. Is Crow Wing the county that used to house Cass County inmates?

Yes. Cass County rented 40 beds here until it ended the contract effective May 31, 2024 and moved to the Itasca County Jail. If a Cass County inmate was held in Brainerd before then, records may mention Crow Wing. For a current Cass County arrest, ask that county's jail where the person is.

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10. What will a Minnesota bondsman charge in Brainerd?

A licensed, court-approved agent charges the surety's filed rate, with a $100 minimum and no flat state percentage. At least 30 percent is due before posting on bonds over $10,000, and half on smaller ones, with the rest on a note. Agents cannot solicit inside the jail. Ask for every term in writing.

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11. Can lake property serve as collateral?

A judge may accept security other than cash, but we found no Crow Wing County rule on land and did not confirm whether property out of county counts. Ask court administration before you start. A numbered receipt is required for collateral, and a quitclaim deed does not qualify.

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12. Why does the record show an ICE hold?

A local news report says the jail has housed federal immigration detainees. A federal hold is separate from Minnesota bail. Ask the jail desk, 218-822-7050, which agency placed the hold and where to direct questions.

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13. Where does Crow Wing County send juveniles?

The county has bought time at the East Central Regional Juvenile Center in Anoka County, reported at $295 per day beyond a guaranteed bed. A child's record is private, so the adult search will not list the child. Call 218-822-7050 to learn where a young person is held.

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14. How can I get a public defender?

Say at the first hearing that you cannot afford a lawyer, or use the Online PD Application from the Minnesota courts. The court appoints; you cannot pick. We did not confirm a Crow Wing County office line, so call the jail to learn the court date.

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15. What if he skips the hearing?

The bond can be forfeited and a warrant issued. The court must notify an agent's surety within 30 days, and the agent may bring him in. A judge may forgive some of the penalty.

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16. Do I get the cash back?

Cash bail is his property. When the case closes, the court pays him or a named person, less any fine or restitution.

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17. How can I spot a bail scam?

No office frees someone for a gift card or an app payment. Hang up and call 218-822-7050.

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Crow Wing County bail contacts

  • County jail: Crow Wing County Jail, 313 Laurel Street, Brainerd, MN 56401; 218-822-7050; jail listing
  • Capacity: Licensed for 276 inmates in five housing units
  • Lobby hours: Monday to Friday, 8:00 a.m. to 4:30 p.m.; staff reachable 24 hours by phone
  • Custody lookup: Crow Wing County Inmate Search
  • Alerts: VINE, free and anonymous, available 24 hours
  • Public defender: Ask the judge at first appearance or apply through the Minnesota courts online form
  • Juvenile: East Central Regional Juvenile Center (Anoka County); confirm at 218-822-7050

Hours and fees can change, and county pages are not always dated, so confirm everything by phone. Questions about a particular charge belong with a Minnesota lawyer.

Crow Wing County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

313 Laurel Street
Brainerd, MN 56401
218-822-7050

Schedule Video Visits online with Inmate Canteen

  • On-site Visits are free.
  • Only one adult visitor per visit unless a minor child is with the visitor
  • Maximum of 40 minutes per day per inmate
  • Visitation schedule subject to change.
  • Inmates are allowed one visit per day however the weekly limit is determined by the inmates classification.
  • All visits must be made at least 24 hours in advance.

ON SITE VISITATION SCHEDULE

DAY TIME
SUNDAY NO ON SITE VISITS
MONDAY 8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
TUESDAY 8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
WEDNESDAY 8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
THURSDAY 8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
FRIDAY 8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
SATURDAY NO ON SITE VISITS


Crow Wing County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

Schedule Video Visits online with Inmate Canteen

  • All visits must be scheduled at least 24 hours in advance.
  • Remote visits are charged a fee of $0.39 per minute and paid for by the off-site visitor.
  • Visitation Schedule subject to change.

REMOTE VISITATION SCHEDULE

DAY TIME
SUNDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
MONDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
TUESDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
WEDNESDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
THURSDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
FRIDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.
SATURDAY 6:45 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.

Attorneys have access to their clients during the following times:

8:00 a.m. to 10:55 a.m.
1:00 p.m. to 4:20 p.m.
6:30 p.m. to 9:55 p.m.

  • Inmates cannot be seen during mealtimes, lockdowns and emergency situations.
  • Attorneys may call 218-822-7050 for questions or appointments.

 

Search for an Inmate or Active Arrest Warrant in Crow Wing County

NCIC Remote Video Visitation

Provider: NCIC Inmate Communications

NCIC Video Visitation provides a secure online platform that enables families and loved ones to conduct scheduled face-to-face video visits with incarcerated individuals from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.

Search for an Inmate or Active Arrest Warrant in Crow Wing County

Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

  • Visit account.ncic.com and sign into your account.
  • Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
  • Wait for email notification confirming facility visitor approval.
  • Select Video Visitation, choose the detention facility, and select the inmate.
  • Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
  • Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives a visitation notification on their housing unit video kiosk or terminal. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Remote Video Visitation, NCIC provides calling and digital messaging services at participating facilities:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: NCIC Prepaid Calling
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

Minnesota • Crow Wing County • Criminal court help

Facing Charges in Crow Wing County: How the Brainerd Courts Work

The District Court for Crow Wing County, in the Ninth Judicial District, is at 213 Laurel Street, Suite 11, Brainerd, MN 56401. Adults held after arrest stay close by in the Crow Wing County Jail, 313 Laurel Street, Brainerd, MN 56401. You will read how the case moves, who the lawyers are, and what hearings mean.

Need to confirm a Brainerd booking? The official inmate search takes a full name. Our Recent Arrests page shows charges and mugshots.

Court administration at 218-824-1310 will give you the next court date. If the judge set a bail amount already, head to our bail page for payment help.

Search for an Inmate or Active Arrest Warrant in Crow Wing County

1. Misdemeanor (for example, theft, a first DWI, fifth-degree assault, trespassing)

Brainerd is the county seat of Crow Wing County, and the Judicial Center on Laurel Street downtown is where the county's criminal cases are heard. The Crow Wing County District Court is part of the Ninth Judicial District. The Crow Wing County Attorney prosecutes every felony and juvenile case, while misdemeanors from Brainerd, Baxter, Nisswa and the county's other cities are usually prosecuted by city attorneys. Adults who are held after arrest go to the Crow Wing County Jail, a few doors down Laurel Street, which the Sheriff operates.

  • Crow Wing County District Court (Ninth Judicial District), 213 Laurel Street, Suite 11, Brainerd, MN 56401, (218) 824-1310
  • Crow Wing County Attorney's Office, prosecutor for felonies, juvenile cases and township misdemeanors, Brainerd
  • Ninth Judicial District Public Defender, Brainerd Office (State Board of Public Defense), appointed counsel for eligible Crow Wing County defendants; Crow Wing County clients can reach its Brainerd office at 11610 Andrew Street, Brainerd, MN 56401, (218) 828-6134
  • Crow Wing County Jail (Sheriff's Office Jail Division), 313 Laurel Street, Brainerd, MN 56401, (218) 822-7050
  • Crow Wing County Sheriff's Office, Brainerd, (218) 829-4749

Which court hears your case. Crow Wing County has one criminal trial court, the District Court in Brainerd, and Minnesota has no city courts to divide cases among. A petty misdemeanor from Crosslake, a misdemeanor theft at a Baxter store, a gross misdemeanor DWI on Highway 371 and a felony burglary from a lake cabin are all heard there. The level of the offense decides the prosecutor and the procedure. Misdemeanors and gross misdemeanors from inside a city are generally prosecuted by that city's attorney or another lawyer the city contracts with. Those from townships go to the Crow Wing County Attorney, which also prosecutes all felonies.

Where pretrial detainees are held. People arrested in Crow Wing County who are not released are held at the Crow Wing County Jail, 313 Laurel Street in Brainerd. The direct-supervision facility opened in 2007, is licensed for up to 276 adults and houses both pretrial and sentenced inmates. Staff answer around the clock at (218) 822-7050, and the lobby is open weekdays from 8:00 a.m. to 4:30 p.m. Detainees remain there until they post bail, are released on conditions, or the case concludes.

Crow Wing County's lake-country summers bring a heavy load of lower-level cases, which come in three grades. A petty misdemeanor is not a crime and is punished by a fine alone. Misdemeanors and gross misdemeanors are crimes that can lead to jail.

After the handcuffs

For many minor offenses, a citation is issued and the person goes home. Someone booked into the Laurel Street jail may be released by posting a bail amount from the court's schedule, or held to see a judge. A person who is held must go before a judge within 36 hours of arrest, not counting the day of arrest, Sundays and legal holidays. A judge must also determine probable cause within 48 hours whenever the arrest happened without a warrant.

Bail and conditions in Brainerd

The judge may release on recognizance or set bail. The usual practice is to name a larger amount with no conditions and a smaller amount with conditions attached, such as alcohol monitoring, no drinking or no contact with the alleged victim. Bail may be paid in cash or through a licensed bail bond company.

Hearings that follow

In Brainerd, misdemeanor defendants are first arraigned, while gross misdemeanor defendants start with a Rule 5 hearing. Next comes a pretrial conference, where most Crow Wing County cases are settled by agreement. Any Crow Wing County misdemeanor trial is heard by a unanimous jury of six. Under Rule 11.09, a defendant who demands a speedy trial must receive one within 60 days.

Asking for a public defender

If jail is possible and you cannot afford an attorney, ask for one at the first appearance. Eligible defendants are appointed a lawyer from the Ninth Judicial District Public Defender's Brainerd office.

Crow Wing County penalty ranges

  • Petty misdemeanor in Brainerd: a fine no higher than $300, with no jail and no conviction for a crime.
  • Misdemeanor in Crow Wing County: as long as 90 days in jail and a fine of up to $1,000, for charges like theft of $500 or less, trespass and fifth-degree assault.
  • Gross misdemeanor at the Brainerd Judicial Center: a top sentence of 364 days and $3,000, used for theft between $500 and $1,000 and for repeat fifth-degree assault.
  • First DWI in Crow Wing County: ordinarily a fourth-degree misdemeanor. One aggravating factor, such as a test of 0.16 or above or a child under 16 in the vehicle, makes it a third-degree gross misdemeanor, and refusing a chemical test is charged at that same level. The state revokes the license in a separate administrative process; a chemical use assessment is required, and ignition interlock, plate impoundment and vehicle forfeiture can apply in aggravated cases.

Outcomes include dismissal, a continuance for dismissal, a stay of adjudication, fines, probation and jail. Most misdemeanor cases in Brainerd conclude within one to four months.

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2. Felony (for example, burglary, felony theft, drug sale, second-degree assault)

Felonies, crimes punishable by more than a year in prison, are prosecuted by the Crow Wing County Attorney on a written complaint. Only offenses carrying life imprisonment go to a grand jury.

Hearing sequence

A defendant held at the Crow Wing County Jail has a Rule 5 first appearance within 36 hours. The judge reviews the complaint, appoints the public defender if the defendant qualifies and sets bail and conditions. The Rule 8 hearing follows, where the defense receives the State's evidence and a plea may be entered. Then comes the omnibus hearing, at which the defense can argue that evidence was illegally obtained or that the complaint lacks probable cause. Most Crow Wing County felony cases are settled at a pretrial or settlement conference. A felony trial uses 12 jurors who must reach a unanimous verdict, and a speedy-trial demand means trial within 60 days.

Appointed counsel on felonies

The Ninth Judicial District Public Defender's Brainerd office represents qualifying felony defendants, generally from the first appearance until sentencing.

Felony penalties in Crow Wing County

  • Felony theft in Crow Wing County: a 5-year cap once the value exceeds $1,000, 10 years past $5,000 and 20 years past $35,000.
  • Burglary charged in Brainerd: a Crow Wing County judge may impose up to 5 years for third-degree, 10 for second-degree and 20 for first-degree burglary.
  • First-degree drug sale in Crow Wing County: as much as 30 years in prison.
  • Second-degree assault in the Ninth District: up to 7 years for an assault with a dangerous weapon, with a mandatory minimum term for a firearm.

A presentence investigation is completed before sentencing. The judge then consults the Minnesota Sentencing Guidelines, where the offense severity level and the defendant's criminal history score together point to a presumptive stayed sentence on probation or a prison term. Moving away from that requires substantial and compelling reasons. With a stay of imposition, finishing probation leaves a misdemeanor rather than a felony conviction. A person sent to prison usually serves two-thirds of the sentence, then one-third under supervised release. Expect four to twelve months for a felony case here.

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3. Violent felony (for example, murder, criminal sexual conduct, aggravated robbery)

Violent felony cases in Crow Wing County travel the same path through the Brainerd Judicial Center, with high bail and strict conditions common and many defendants held on Laurel Street throughout. A first-degree murder prosecution requires a grand jury indictment.

Penalties for violent offenses in Crow Wing County

  • First-degree murder: life imprisonment, which is life without parole for premeditated murder and certain other kinds and life with parole eligibility after 30 years for the rest.
  • Second-degree murder in Brainerd: up to 40 years. Third-degree murder: up to 25.
  • First-degree criminal sexual conduct in Crow Wing County: up to 30 years, and the guidelines presume 144 months for a Crow Wing County first offender.
  • First-degree aggravated robbery at the Brainerd courthouse: up to 20 years.

There is no death penalty in Minnesota; it was abolished in 1911. Under Minnesota Statutes chapter 611A, victims are entitled to notice of hearings, to attend, and to give an impact statement at sentencing.

Defense and timeline

The Ninth Judicial District Public Defender represents eligible defendants. Because of forensic testing, expert witnesses and lengthy motion practice, these cases commonly take one to two years or longer.

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4. Juveniles (under 18) arrested in Crow Wing County

Cases involving youth under 18 are heard in the juvenile division of Crow Wing County District Court in Brainerd. The County Attorney decides whether to file a delinquency petition, and many first offenses are diverted to a program that ends without formal charges.

State law lets the county jail hold a minor only for a short time, up to 24 hours outside the Twin Cities metro area. A youth who needs to be detained is usually placed at the East Central Regional Juvenile Center in Lino Lakes, (763) 324-4540, where Crow Wing County is a member county with a contracted bed, or at another licensed center when that bed is full, and a judge must hold a detention hearing within 36 hours of custody, weekends and holidays excluded. Eligible youth are represented by a public defender.

The juvenile system also has tools for serious cases. Youth aged 14 to 17 can be prosecuted as Extended Jurisdiction Juveniles, receiving juvenile supervision with an adult sentence stayed in the background. The County Attorney can ask the court to certify any youth 14 or older for adult prosecution; Minnesota presumes certification for 16- and 17-year-olds charged with a crime carrying presumptive prison or committed with a firearm. First-degree murder charges against 16- and 17-year-olds in Crow Wing County proceed in adult court. Most juvenile records are confidential, although certain felony records involving youth 16 and older may be public.

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5. Federal cases (U.S. District Court) from Crow Wing County

Some arrests in the Brainerd lakes area lead to charges in the U.S. District Court for the District of Minnesota instead of the Judicial Center on Laurel Street. Within that federal district, Crow Wing County falls in the Fifth Division, whose courthouse is the Gerald W. Heaney Federal Building and U.S. Courthouse, 515 W. First Street, Duluth, MN 55802. Federal juries for Crow Wing County cases come from the Duluth division. Even so, a defendant's first hearings are often scheduled in Duluth, Minneapolis or St. Paul, depending on where agents make the arrest and which judges are available.

Why a case goes federal

Federal prosecution follows a violation of federal law, usually uncovered by the FBI, DEA, ATF, Homeland Security Investigations, U.S. Postal Inspectors or IRS agents. Around Brainerd and Baxter, common examples include:

  • distribution of methamphetamine, fentanyl or other drugs, particularly in large amounts or brought in from other states;
  • felon-in-possession and other gun charges;
  • fraud schemes, including mail, wire and bank fraud;
  • child exploitation offenses, bank robbery and immigration crimes.

Federal prosecutors may also adopt an arrest first made by the Crow Wing County Sheriff or Brainerd police, and both sovereigns are allowed to charge the same conduct.

Contacts

The government's lawyers work for the U.S. Attorney's Office for the District of Minnesota: Minneapolis, 300 S. 4th Street, Suite 600, Minneapolis, MN 55415, (612) 664-5600; St. Paul, 316 N. Robert Street, Suite 404, St. Paul, MN 55101, (651) 848-1950. On the defense side, the Office of the Federal Defender is at 107 U.S. Courthouse, 300 S. 4th Street, Minneapolis, MN 55415, (612) 664-5858; a conflict means the court assigns a private CJA panel attorney. For custody questions, the U.S. Marshals Service in Duluth answers at (218) 529-3620, and the Clerk of Court at (612) 664-5000.

From charge to sentence

The process opens with an initial appearance before a U.S. magistrate judge, where counsel is appointed. A detention hearing typically follows within three court days if prosecutors want the person held. Release in federal court is governed by the Bail Reform Act and means conditions supervised by U.S. Probation and Pretrial Services; there are no bail bondsmen, and cash bail is rarely set. A grand jury indictment is due within 30 days of arrest on a complaint, followed by arraignment. The Speedy Trial Act calls for trial within 70 days, yet continuances are granted regularly, and most defendants accept plea agreements. A 12-member jury must be unanimous to convict. Sentencing, after a presentence report, lands about three months later and applies the advisory Sentencing Guidelines plus any mandatory minimum. With no parole, a prisoner serves at least about 85% of the sentence in the Bureau of Prisons before supervised release. Appeals are heard by the Eighth Circuit.

Pretrial federal detainees are not automatically kept at the Crow Wing County Jail; the Marshals place them in contract jails around Minnesota and sometimes out of state, so call the Duluth office to locate someone. After sentencing, the Bureau of Prisons inmate locator lists the assigned facility. Federal court rarely handles defendants younger than 18.

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This page is a general explanation of how criminal cases move through the Crow Wing County courts, not legal advice. If you are charged, speak with a criminal defense lawyer or ask for the Ninth Judicial District Public Defender's Brainerd office to be appointed; the District Court in Brainerd can be reached at (218) 824-1310, and the jail at (218) 822-7050.

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Arrested in Minnesota: criminal court process

Inmate Canteen Commissary & Care Packages

Provider: Inmate Canteen (TurnKey Corrections)

Inmate Canteen (operated by TurnKey Corrections) allows friends and family members to purchase pre-approved commissary packages, including brand-name snacks, confectionery goods, personal hygiene products, stationery, and apparel kits sent directly to an incarcerated loved one. Every package is packed to adhere strictly to facility security regulations, ensuring items pass institutional intake without being rejected at the loading dock.

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Important: Package Deadlines and Delivery Windows Vary

Detention centers do not manage care package deliveries under identical schedules. While some facilities allow weekly orders, others restrict deliveries to bi-weekly or monthly distribution windows, and spending limits vary from jail to jail. You should verify the facility's active cutoff schedule and order allowances by calling them directly. If an order is submitted after the weekly processing deadline, delivery will be held until the following cycle, leaving your loved one waiting an extra cycle for fresh snacks, thermal wear, or personal care supplies.

Step-by-Step Instructions to Place a Commissary Package Order

  • Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
  • Navigate to www.inmatecanteen.com and sign in or create a user profile.
  • Select Commissary / Store and choose your state and detention center.
  • Search for the inmate to unlock the facility's approved product catalog.
  • Select allowable snack foods, candies, personal care goods, and clothing items up to the facility's allowed spending limit.
  • Proceed to checkout, enter your debit or credit card billing details, and submit payment.
  • Save your digital receipt and confirmation tracking number for your records.

What the Inmate Needs to Do

The inmate does not need an internet account to receive care packages. TurnKey Corrections prepares the order in secure, tamper-evident packaging and delivers it directly to the jail commissary department. Facility staff inspect the shipment and deliver the items during regular housing unit commissary rounds, where the inmate signs for receipt.

Official Provider: Inmate Canteen Official Website

Customer Service Telephone: 1-715-690-2965

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by Inmate Canteen (TurnKey Corrections)

In addition to Commissary Care Packages, Inmate Canteen provides several other communication, financial, and visitation services:

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Buy Commissary for an Inmate in the Crow Wing County Jail

Crow Wing County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate

Crow Wing County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.

You can buy commissary for an inmate using an online service called Inmate Canteen.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

There is a monthly limit of $200-300 on how much inmates can spend on commissary items.

This amount is subject to change so call the facility at 218-822-7050 in order to confirm the amount that cannot be exceeded.

Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.

Scroll down for information on the Crow Wing County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate. 

You can also go to our Inmate Money page for information on how to send money to an inmate.

Inmate Canteen Trust & Phone Deposits

Provider: Inmate Canteen (TurnKey Corrections)

Inmate Canteen Trust & Phone Deposits allow friends and family members to transfer money directly into an incarcerated person's jail trust account or telephone calling balance using a credit or debit card. Deposited funds give your loved one the financial balance needed to buy personal care goods, over-the-counter medication, snacks, and phone talk time from the facility canteen.

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Important: Facility Banking Policies Vary Across Jails

Once a person is booked and moved to a cell, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.

Step-by-Step Instructions to Register and Deposit Funds

  • Confirm the inmate's legal first and last name, date of birth, and assigned booking or inmate ID number.
  • Navigate to www.inmatecanteen.com on your computer or mobile device.
  • Click on Deposit Funds and select whether to fund the Trust Account (for commissary) or Phone Account (for talk time).
  • Select the state and facility where the inmate is currently housed.
  • Search for the inmate to confirm their active housing record matches the facility roster.
  • Enter your deposit dollar amount, review convenience fees, and enter your debit or credit card billing details.
  • Submit payment and save the digital confirmation receipt for your financial records.

What the Inmate Needs to Do

The inmate does not need an internet connection to receive trust funds. Once payment clears, the balance posts directly to their accounting profile in the jail's internal system. The inmate can review their updated balance at the pod kiosk terminal and place their regular weekly commissary order or make outbound phone calls.

Official Provider: Inmate Canteen Official Website

Customer Service Telephone: 1-715-690-2965

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by Inmate Canteen (TurnKey Corrections)

In addition to Trust & Phone Deposits, Inmate Canteen provides several other communication, financial, and commissary services at participating correctional facilities:

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Deposit Money for an Inmate in the Crow Wing County Jail

The Easiest and Securest Way of Depositing Money for an Inmate

There are several methods for depositing money on an inmate's account:

1. To send money online to an inmate in the Crow Wing County Jail use Inmate Canteen.

2. If you prefer to use your credit or debit card and deposit money over the phone, unfortunately Inmate Canteen does not accept phone calls, but you can ask questions using the chat box on their home page.

3. Deposit cash or use a debit or credit card using a dedicated kiosk for this purpose. The machine is located in the lobby or visitation area of the Crow Wing County Jail.

4. The Crow Wing County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. The money order should be be made out to either the inmate or the Crow Wing County Sheriff's Office, with the inmate’s name and ID# on the memo line of the check. To confirm this option call the facility at 218-822-7050.

Inmate Canteen Customer Service can be reached at 715-690-2965, or by email at support@inmatecanteen.com.

*When mailing a money order or cashier’s check, send it an envelope by itself.  Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.

5. The Crow Wing County Jail has a reception desk that may accept cash, money orders or cashier checks. Call 218-822-7050 to find out the specific hours for drop off times.

Send an Inmate Mail in the Crow Wing County Jail

The Crow Wing County Jail on Laurel Street in Brainerd, Minnesota, takes inmate mail only through the U.S. Postal Service. Staff search every letter except legal mail. Address the envelope with "Crow Wing County Jail" on the first line and the inmate's full name on the second, then the street and city.

Letters, legal mail, books and subscriptions:
Inmate's Full Name & Booking #
Crow Wing County Jail
313 Laurel Street
Brainerd, MN 56401

  • Return address: It must be valid and complete.
  • Held until release: Some mail is not thrown away but goes into the inmate's property until they leave. That includes scented mail, colored or picture drawings, copied crossword or sudoku puzzles and coloring pages, and blank paper, envelopes or stamps.
  • The envelope: No stickers, glitter or markings on it.
  • Greeting cards: Cards with glitter, ribbon, string, springs, metal, music or anything that can be pulled off are held in property.
  • Pictures: Polaroids and inappropriate or pornographic pictures are not allowed, and neither are newspaper clippings.
  • Personal papers: Don't send driver's licenses, insurance cards, ATM cards or PIN numbers.
  • Books: Softcover books shipped directly from a publisher, supplier or bookstore. Each book may be donated to the jail library. If the inmate says no, it is stored with their property.
  • Magazines and newspapers: The subscription has to be in the inmate's name and mailed by the publisher. Magazines must also be on the jail's approved magazine list.
  • Legal mail: It is opened and checked in front of the inmate, but it is not read or censored.
  • Money: Mail a money order or cashier's check payable to the inmate's name. A personal check will not be deposited. Deposits can also be made online or at the lobby kiosk, open around the clock.

The jail's in-custody list shows each person's booking number and photo.

NCIC Prepaid Phone Calling Accounts

Provider: NCIC Inmate Communications

NCIC Inmate Communications provides telecommunications services that allow incarcerated individuals to place outbound voice calls from dayroom telephones to family and friends. Because correctional facilities do not permit incoming phone calls, establishing an NCIC prepaid calling account connects calls directly to your cell phone or landline without being blocked by wireless carriers.

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Important: Mobile Phones Automatically Block Inmate Calls

Cellular phone carriers automatically reject standard collect calls originating from jail phone systems. While some residential landlines might permit direct monthly billing, mobile devices and internet-based telephone lines require an active prepaid calling balance, which you can verify by checking with your provider. If you do not register online and fund an NCIC account right away, your loved one will receive an automated disconnect announcement when attempting to call your number.

Step-by-Step Instructions to Register and Fund an Account

  • Visit account.ncic.com or call NCIC customer care at 1-800-943-2189.
  • Click Create Account and register using the primary 10-digit telephone number where you want to receive calls.
  • Select the state and correctional facility where your loved one is currently detained.
  • Search for and add the inmate using their full legal name or booking ID number.
  • Select your deposit dollar amount and enter your debit or credit card billing details.
  • Submit payment and ensure your mobile phone settings allow calls from automated or unfamiliar correctional numbers.

What the Inmate Needs to Do

The inmate dials your 10-digit number from any dayroom telephone and keys in their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to press a digit to accept the call. All personal telephone conversations are recorded and monitored by facility staff.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Prepaid Phone Calling, NCIC provides several other digital communication and visitation services at participating facilities:

  • Remote Video Visitation: Schedule and join live face-to-face video visits from home using your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: NCIC Video Visits
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's housing unit terminal.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging

NCIC Inmate Messaging Services

Provider: NCIC Inmate Communications

NCIC Inmate Messaging allows friends and family members to exchange electronic text messages and digital photos directly with an incarcerated loved one. Messages are delivered electronically to housing unit terminals and tablets within hours, avoiding the lengthy transit times associated with physical postal mail.

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Important: Electronic Messaging Screening Rules Differ

Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.

Step-by-Step Instructions to Register and Send Messages

  • Go to account.ncic.com and sign in or create a user profile.
  • Select Messaging from your dashboard options.
  • Select your state and detention center, then search for the inmate using their full legal name or booking ID.
  • Purchase a messaging credit bundle using a debit or credit card.
  • Type your message in the composition window and attach approved JPEG photos if permitted by the facility.
  • Submit your message to the facility's screening queue.

What the Inmate Needs to Do

All electronic correspondence is screened by facility staff before delivery. Once approved, messages appear in the inmate's inbox on their housing unit terminal or tablet. The inmate opens the message, reads your note, and types an electronic reply using their available credits.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Inmate Messaging, NCIC provides calling and video visitation services at participating facilities:

NCIC Inmate Tablets & Digital Media

Provider: NCIC Inmate Communications

NCIC Inmate Communications deploys secure, corrections-grade handheld tablets to incarcerated individuals in county detention centers. Operating on a secure internal wireless network, these devices allow inmates to conduct remote video visits, make voice telephone calls, send electronic messages, stream music, read eBooks, and access self-help and educational resources directly from their housing pods.

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Important: Tablet Hardware Deployment and Rental Rules Vary

Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.

Step-by-Step Instructions to Support and Fund NCIC Tablets

  • Verify that NCIC handheld tablets are active at your loved one's specific detention facility.
  • Navigate to account.ncic.com on your computer or mobile device.
  • Sign into your verified user account and link the inmate's legal name and booking ID number.
  • Select Tablet Media / Messaging or Inmate PIN Debit to add funds to their available balance.
  • Specify your deposit dollar amount, review convenience fees, and enter your credit or debit card billing details.
  • Submit payment, save your confirmation receipt, and notify your loved one that their device balance is available.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet using their PIN or biometric login. Their available balance appears on the screen, allowing them to download songs, read digital books, write messages, and communicate with approved family members. Devices are returned to charging carts during quiet hours and shift counts for overnight recharging.

Official Provider: NCIC Official Website

Customer Service Telephone: 1-800-943-2189

Support Hours: 24 hours a day, 7 days a week, 365 days a year

Supported Languages: English and Spanish

Other Services Provided by NCIC Inmate Communications

In addition to Tablet Services, NCIC provides several other communication, financial, and visitation options:

  • Prepaid Phone Calling Accounts: Prepay for phone calling credits so your loved one can call your telephone directly.
    • Learn more on our website: Prepaid Calling Accounts Guide  |  • Visit official vendor page: NCIC Prepaid Calling
  • Remote Video Visitation: Schedule and join live face-to-face video visits from your computer or smartphone.
    • Learn more on our website: Video Visitation Guide  |  • Visit official vendor page: NCIC Video Visits
  • Inmate Messaging Services: Send electronic messages and photos directly to an inmate's terminal or tablet.
    • Learn more on our website: Inmate Messaging Guide  |  • Visit official vendor page: NCIC Messaging
  • Inmate Trust & Commissary Money Deposits: Send canteen funds directly into an incarcerated person's jail trust account.
    • Learn more on our website: Trust Deposits Guide  |  • Visit official vendor page: NCIC Trust Deposits

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The Crow Wing County Jail serves the following cities and towns of Crow Wing County: Baxter, Brainerd, Breezy Point, Crosslake, Cuyuna, Emily, Fifty Lakes, Fort Ripley, Garrison, Ironton, Jenkins, Lake Edward, Lake Hubert, Nisswa, Pequot Lakes, Pillager and Pine River.

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