Ramsey County Juvenile Detention Center Photos & Videos

How Do I put Money on an Inmate's Commissary Account in the Ramsey County Juvenile Detention Center to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Ramsey County Juvenile Detention Center
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Ramsey County Juvenile Detention Center uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Ramsey County Juvenile Detention Center address on this page, or to the address below if it is different than the facility address.
25 West 7th Street
Saint Paul, MN 55119

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.

How to Rent a Tablet for an Inmate at the Ramsey County Juvenile Detention Center

Ramsey County Juvenile Detention Center offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.

Ramsey County Juvenile Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
25 West 7th Street
Saint Paul, MN 55119
651-266-5255

Schedule Video Visits online with NCIC

• On-site Visits are free.
• Visits are 20-30 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.

Ramsey County Juvenile Detention Center REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

How Do Visit an Inmate in Ramsey County Juvenile Detention Center?

To visit an inmate in Ramsey County you need to do the following:

Ramsey County Juvenile Detention Center uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Ramsey County Juvenile Detention Center lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

• Register here.  
• Select Ramsey County Juvenile Detention Center
• Select your inmate.
• Choose your date and time.

Your inmate will be notified by the Ramsey County Juvenile Detention Center staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Ramsey County inmate, go to our Visit Inmate Page.

How to deposit money in an inmate's account in the Ramsey County Juvenile Detention Center

• To deposit money online go the NCIC website. 
• To deposit money over the phone call 800-943-2189. 
• To deposit money at the jail use the NCIC Kiosk in the Ramsey County Juvenile Detention Center lobby.
• Call the jail at 651-266-5255 to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.

How Does an Inmate Make Phone Calls in Ramsey County Juvenile Detention Center?

To receive phone calls from an inmate in Ramsey County follow these instructions:

Ramsey County Juvenile Detention Center uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Minnesota.
• Choose Ramsey County Juvenile Detention Center
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Ramsey County Juvenile Detention Center, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Minnesota to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Minnesota to Minnesota) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Ramsey County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.

How to Arrange Video Visitation with Ramsey County Juvenile Detention Center Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

• Register yourself and all visitors.
• Select Ramsey County Juvenile Detention Center
• Select your inmate.
• Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Ramsey County Juvenile Detention Center, check out our Visit Inmate Page.

How an Inmate Makes a Phone Call to You or Others from Ramsey County Juvenile Detention Center

To set up a phone account so that your inmate can call you from Ramsey County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Ramsey County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

How to Schedule and Visit an Inmate in Ramsey County Juvenile Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

• Register and/or log in.
  
• Select Ramsey County Juvenile Detention Center, then your inmate.
• Review the days, available hours and the cost of remote and on-site visits in Ramsey County.
• Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

How Do Inmates in Ramsey County Juvenile Detention Center Make Phone Calls?

To receive phone calls from inmates in Ramsey County, or to assist them in making phone calls to other people, follow these steps:

• Ramsey County Juvenile Detention Center uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Services for Ramsey County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Ramsey County.
• Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Ramsey County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.