DeSoto County Jail Remote Inmate Video Visits
Schedule a Video Visit with an Inmate at the DeSoto County Jail - Remotely or at the Jail
The DeSoto County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that DeSoto County Jail is able to accomplish this is with Smart Communications remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Smart Communications.
The benefits of video visitation are:
- It keeps inmates happy.
- Allows the inmates to stay in touch with friends, family and children.
- It saves on staff time, thus money.
- Allows the jail to partake in a revenue share.
- Keeps viruses from spreading.
- Keeps contraband from entering the facility.
For more information on Smart Communications video visits and video messages, call the facility at 662-469-8500 or scroll down for a complete section of Frequently Asked Questions and Answers.
DeSoto County Jail
Address:
3425 Industrial Drive
Hernando, MS 38632
Phone:
662-469-8500
Remote Video Visitation with an Inmate
DeSoto County Jail uses Smart Communications for Remote Video Visitation between inmates and their loved ones.
How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.
Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.
Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.
This link explains everything you need to know about Smart Communications Video Visitation.
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SmartJailMail Video Visitation provides a secure online platform that enables families and friends to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors can connect directly without traveling to the facility.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit www.smartjailmail.com and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: SmartJailMail Official Website
Customer Service Telephone: 1-888-253-5178
Support Hours: Monday – Friday, 7:00 AM – 7:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by Smart Communications
In addition to Remote Video Visitation, Smart Communications provides electronic messaging and phone calling services:
- SmartJailMail Two-Way Messaging: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Two-Way Messaging Guide | • Visit official vendor page: SmartJailMail Messaging - Smart Inmate Phone Services: Prepay for phone calling credits so your loved one can call your telephone directly.
• Learn more on our website: Inmate Phone Time Guide | • Visit official vendor page: Smart Inmate Calling