St. Charles County Jail
St. Charles County Jail
Physical Address
301 N. Second St.St. Charles, MO 63301
Jail Phone Number
636-949-3003St. Charles County Inmate Search: Arrests, Custody and Family Help
To find someone arrested in St. Charles County, call the Department of Corrections at 636-949-3003 and ask where the person is currently held. Have the full legal name, date of birth, approximate arrest time and arresting agency ready. Ask whether booking is complete and what identifier family should use.
Confirm the actual detention facility before visiting, sending mail or paying for a service. A court case, an old mugshot or an older jail listing does not establish present custody. If the Department of Corrections has no record yet, ask the arresting police department where the person was taken.
Corrections lists its contact address as 301 North Second Street, St. Charles, MO 63301. The questions below explain mugshots, warrants, calls, visits, mail and local police contacts. Our Bail guide explains release, and our Court guide helps with the St. Charles County case and hearing location.
Read inmate search answers
Read inmate search answers1. How do I find someone arrested in St. Charles County?
Call the Department of Corrections at 636-949-3003 and give the full legal name, date of birth, approximate arrest time and arresting agency if known. Ask whether booking is complete, where the person is physically held and what booking identifier family should use. Corrections lists its contact address as 301 North Second Street, St. Charles, MO 63301.
Confirm custody directly rather than relying on a court case, old photograph or a search result naming a county jail. Ask for the receiving facility's phone and current family-contact instructions. A missing online name does not prove release or establish that the person was never arrested.
↑ Back to the question list2. What if the arrest just happened and the Department of Corrections has no record?
Ask the arresting department where the person was taken and whether transport, processing or hospital care is involved. Give the agency the arrest location and approximate time. Keep the incident number and receiving-facility details so family can follow up without starting the search again.
For a St. Charles city police arrest, contact 1781 Zumbehl Road, St. Charles, MO 63303, 636-949-3300. Ask the department that actually handled the arrest; do not assume every incident in the area was a county deputy's case.
↑ Back to the question list3. Should I travel to St. Charles or another jail?
Corrections lists its address as 301 North Second Street, St. Charles, MO 63301, 636-949-3003. Call before traveling and ask whether the person is there or at a different detention facility. An office address, a past housing arrangement and an individual's current location are different facts.
If another jail holds the person, get its name, phone and booking identifier and use that facility's visiting, mail and account instructions. A housing move does not by itself establish that the criminal case changed counties. Keep the detention contact and court contact separately.
↑ Back to the question list4. Where can I ask for a mugshot or arrest report?
Ask the Department of Corrections at 636-949-3003 about an available county booking photograph or report and its records procedure. For a St. Charles city police report, contact 636-949-3300. A booking photo may be held by the receiving jail while the incident report belongs to the arresting agency.
Keep the incident date and report number if available and ask about public access, identification and copying requirements before ordering. Do not assume a photograph is online or that a third-party copy is current. A mugshot records a booking, not a conviction, and does not establish present custody after a later release.
↑ Back to the question list5. How can I receive release or transfer notices?
Use MOVANS to locate a participating agency's matching record and register. Missouri changed local jail notifications in May 2026. Earlier local jail subscribers need a new registration, and the replacement sends text or email rather than the former phone or VINELink app notices.
Help is available at 573-526-1929. Keep contact information current. Confirm a reported move or release with staff before arranging pickup or paying a different facility. A custody notice does not replace keeping track of the next court date.
↑ Back to the question list6. How do I find out whether bond has been set?
Ask the Department of Corrections at 636-949-3003 for the current release order, permitted bond type, amount and any other holds. For a St. Charles County court entry, contact the criminal clerk at 636-949-3080. Ask which office accepts the particular payment before buying a money order or hiring an agent.
The St. Charles County Bail guide explains cash, surety bonds and requests for conditions the defendant can meet. A zero or missing amount in an old listing is not a release promise. Phone credit, commissary support and bond are separate payments.
↑ Back to the question list7. How do I find the case and next court date?
Search Missouri Case.net by case number or name and match St. Charles County and the person. Review recent docket entries and hearing information. Match the defendant’s identifying information and case number rather than relying on a similar name. A booking allegation may differ from the eventual court charge.
The Circuit Clerk is at 300 North Second Street, Suite 217, St. Charles, MO 63301, 636-949-3080. Staff explain records and procedures; counsel explains legal consequences. The Court guide also covers St. Charles Municipal Court, which is a separate location.
↑ Back to the question list8. How can my relative apply for a public defender?
The St. Charles public defender office serving St. Charles County is at 300 North Second Street, Suite 200, St. Charles, MO 63301, 636-949-7300. Use the application for services and ask how the defendant can apply from jail. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded.
Have the state case number and next hearing date ready. Family can help gather information, but an application does not automatically appoint a lawyer or postpone court. Federal and other proceedings use their own representation process.
↑ Back to the question list9. Can family visit in person or use video calls?
Corrections’ current page says personal in-person visits are suspended because of renovations, under a notice effective March 22, 2025. It links to JailATM for video calls. Check the current notice and available sessions before paying or traveling; an older visiting schedule may not apply.
Call 636-949-3003 to confirm the person’s eligibility, account setup, identification and current restrictions. Review charges and cancellation rules. Attorney visits follow separate rules. The visitation information helps with preparation, but the county’s current renovation notice governs ordinary family visits.
↑ Back to the question list10. How do I add money or arrange commissary?
Corrections identifies JailATM for inmate-account deposits online or through its lobby kiosk. Confirm the person, account and current payment options and fees first. The county says account deposits are not accepted by mailed money order, so do not mail one expecting credit.
Ask about approved commissary ordering and the separate Securepak option before purchasing. Check eligibility, order limits and delivery timing and keep the receipt. The kiosk does not dispense cash. Account funding and a bond transaction must be applied to the correct purpose; ask staff rather than assuming one deposit completes both.
↑ Back to the question list11. How do I receive phone calls or electronic messages?
The county identifies Pay Tel for inmate phone calls, with support at 800-729-8355. It also identifies JailATM for electronic messages. Confirm the facility and account type, current prices and number restrictions before funding a service.
Corrections does not forward incoming calls or take ordinary messages for inmates. Give urgent health or safety information directly to staff at 636-949-3003. For confidential legal calls, counsel should confirm registration with the facility; ordinary family communications do not use that procedure. See our phone information for preparation.
↑ Back to the question list12. Where do I send personal letters and photographs?
The county directs personal mail to JailATM.com – St Charles County Corrections, Inmate Name/Inmate Number, 9506 Olive Boulevard, MB# 213, Olivette, MO 63132. Personal letters are processed electronically. Include your return information and follow the current content rules.
Legal mail, original documents and books have separate instructions; do not send them to the personal-mail processor. Check the official mail rules and ask a caseworker at 636-949-3003 about the specific item before sending it. Our mail information helps distinguish personal correspondence from other deliveries.
↑ Back to the question list13. Can I pick up belongings or deliver medication?
Ask Corrections about the property-release form and the identification required for the person authorized to collect belongings. Ask about deadlines promptly, especially before transfer to state custody. Evidence held by the arresting agency can follow a different procedure from personal property inventoried at booking.
For medication, glasses or medical equipment, ask medical staff for instructions before bringing anything. A relative’s willingness to deliver an item does not make it approved. Call 636-949-3003 for the correct staff contact and keep inventories and receipts. Do not assume an item can accompany the person after transfer.
↑ Back to the question list14. How do I report an urgent medical or mental-health concern?
Call 636-949-3003 and ask for the actual receiving jail or responsible staff. State the urgent concern first, including withdrawal, self-harm risk or an essential treatment interruption. Give the full legal name and birth date and ask how medical staff can receive pharmacy and treatment information securely.
Family can provide important information even when privacy rules limit what staff disclose back. Do not wait for an ordinary message or a future visit to report an immediate concern. If the person moves, obtain the new facility's medical contact. For an emergency outside custody, call 911.
↑ Back to the question list15. How can I check a St. Charles County arrest warrant?
Search the correct St. Charles County file on Missouri Case.net and call the criminal clerk at 636-949-3080. The office is at 300 North Second Street, Suite 217, St. Charles, MO 63301, about unclear entries. A missing public result does not prove that no warrant exists. Ask the Department of Corrections at 636-949-3003 about its current inquiry and surrender procedure, and discuss the proper court response with counsel. Keep any order resolving the warrant. Do not assume a private payment to an unknown caller cancels it or that paying one bond resolves every separate order.
↑ Back to the question list16. Could someone be at a different county jail or a city jail?
Ask the Department of Corrections or arresting department which facility actually received the person and whether a different county's order or a housing move is involved. A family address in St. Charles County does not identify the current jail. A St. Charles, O’Fallon, St. Peters or other city police arrest does not by itself establish a separate operating city jail.
Once staff identify the destination, use the Missouri jail directory or the receiving jail's official contact. Confirm custody before paying or visiting. Keep the receiving jail's booking identifier and the court case number separately because detention and filing court can be in different counties.
↑ Back to the question list17. Where do I look after a federal arrest?
St. Charles County is in the Eastern Division of the U.S. District Court for the Eastern District of Missouri. Follow the federal hearing notice for the courthouse and courtroom. Federal counsel or the clerk can explain where a particular proceeding will be held; a state courthouse address does not establish the location of a federal hearing.
Ask federal counsel or the responsible agency for a newly arrested person's actual detention facility. The BOP locator helps with federal corrections records but may not locate every pretrial detainee. Contract-jail housing does not make the case a county prosecution, and a state bond payment does not decide federal release.
↑ Back to the question list18. How can I locate someone taken into ICE custody?
Use the ICE Online Detainee Locator with the identifying information it requests. A Form I-247A detainer requests a hold of up to 48 hours after they would otherwise be released. A lawyer should explain how that request and any other custody orders affect the person.
ICE's St. Louis office is at 1222 Spruce Street, Room 1.100, St. Louis, MO 63103, 314-244-9787. Ask the responsible agency about the receiving facility after pickup. Immigration photographs and documents follow ICE's records procedure, separately from local mugshot requests.
↑ Back to the question list19. How do I search after a Missouri prison transfer?
Use the Missouri DOC offender search with a name or DOC number. Read the status and any listed institution because probation and parole records can appear too. Keep the DOC identifier and sentencing case number together.
When the destination is confirmed, use that institution's mail, phone, visiting and deposit instructions. A county account is not automatically usable at a state prison. The Missouri prison directory helps with the institution, while a very recent transfer may still require staff confirmation.
↑ Back to the question list20. How can a parent locate a detained child?
Call the Circuit Clerk at 636-949-3080, 300 North Second Street, Suite 217, St. Charles, MO 63301, and ask for juvenile case assistance. Ask for the assigned officer, actual placement, lawyer, next hearing and approved parent contact. The adult detention facility does not provide a complete juvenile custody search.
Staff may need to verify identity and relationship before discussing protected information. A courthouse or police-office address is not proof of the child’s detention location. Obtain the receiving facility’s visitor instructions before traveling and give urgent medical or safety information to responsible staff promptly.
↑ Back to the question list21. Which police department can help with an arrest or report?
St. Charles County Corrections: 301 North Second Street, St. Charles, MO 63301; 636-949-3003, for adult custody. St. Charles County Police: 101 Sheriff Dierker Court, O’Fallon, MO 63366; 636-949-3000. Corrections and County Police have different locations and responsibilities.
St. Charles city Police: 1781 Zumbehl Road, St. Charles, MO 63303; 636-949-3300. O’Fallon Police: 1019 Bryan Road, O’Fallon, MO 63366; 636-240-3200. Ask the department that handled the incident where the person was delivered.
For St. Peters, Wentzville, Lake Saint Louis or another city incident, identify the arresting department before requesting its report. Keep the incident number, booking identifier and court case number separately. A police station is not automatically the current housing facility. Call 911 for emergencies.
↑ Back to the question listSt. Charles County Bail and Bond: Helping a Relative Get Released
To help someone get released on a St. Charles County case, confirm the bond order, permitted payment type and other holds before paying. Call the Department of Corrections at 636-949-3003 to ask where the person is held and which office receives the particular bond. The questions below explain payment, surety contracts and requests for conditions the defendant can meet.
The Circuit Clerk is at 300 North Second Street, Suite 217, St. Charles, MO 63301, 636-949-3080. A judge decides release conditions; jail staff carry out the order. Keep the current court order, case number and booking identifier together before arranging payment.
Corrections lists its contact address as 301 North Second Street, St. Charles, MO 63301. Confirm the actual detention and payment location before traveling, especially if another county is involved. Our Inmate Search guide helps locate someone, the Court guide explains hearings, and the Missouri Bail guide covers statewide release rules.
1. Where do I start if I need to post bond?
Call the Department of Corrections at 636-949-3003 and ask for current custody, actual housing, the release order, permitted bond type and any other holds. Corrections lists its contact address as 301 North Second Street, St. Charles, MO 63301. Ask which office receives payment for the particular case before traveling or sending money.
2. Which office can explain the court's order?
The Circuit Clerk is at 300 North Second Street, Suite 217, St. Charles, MO 63301, 636-949-3080. Ask which order is current, what it allows and which office receives the payment. Staff explain procedure, while counsel advises the defendant about legal choices.
3. How do I confirm the person is still in custody?
Call 636-949-3003 and provide the full legal name, date of birth and arrest details if known. Ask for the booking identifier and actual detention facility. A court file or old photograph does not establish present custody. The Inmate Search guide explains further checks and family contact.
4. What should I ask before spending money?
Ask which case the payment covers, the exact amount and permitted type, the current payment location and method, and whether another hold would prevent release. Keep the booking and case numbers separate. Money for commissary or video contact is not a bond payment.
5. Why might a person have no bond amount yet?
The person may be in booking, awaiting a charging decision or waiting for the judge's order. Missouri § 544.170 generally requires discharge within 24 hours after warrantless arrest unless a charge and warrant provide continued custody as stated there. Another lawful basis for detention may apply. Ask counsel about the facts rather than assuming automatic release.
6. Which court decides release on a state charge?
St. Charles County forms Missouri’s 11th Judicial Circuit. The judge handling the case decides release terms; jail staff carry out the order. A cashier cannot reduce the amount. Check the county and case number before choosing a receiving court or jail office.
7. Does every case require cash bail?
No. Missouri Rule 33.01 calls for an individual assessment of appearance and safety, considering nonmonetary conditions before financial ones when appropriate and taking ability to pay into account. Detention is possible when legal requirements are met. The Missouri Bail guide explains the statewide rules.
8. What does release on recognizance mean?
The defendant promises in writing to appear and obey the order, potentially without an upfront deposit. There may still be restrictions on contact, travel, alcohol, weapons or reporting. Read the actual conditions before making family or work plans. Recognizance does not dismiss the charge.
9. What kinds of bond might be permitted?
The order may allow full cash, an authorized percentage deposit, a licensed surety or approved property security, or release on a promise with conditions. Ask which alternatives are written into the order. A court-authorized 10% deposit is different from a commercial premium, and neither is available automatically.
10. When can an unaffordable condition be reviewed?
Counsel can ask about release review and modification under Rules 33.05 and 33.06. Explain what cannot be met and provide financial, housing and appearance information. Ask about the scheduled hearing rather than assuming a weekend arrest has a fixed outcome. The present order remains in force unless changed.
11. What should I check before hiring a bail agent?
Confirm that the actual order permits surety, then check the Missouri license and read the premium, collateral and co-signer terms. Ask which court qualification procedure applies. A provider advertising a percentage cannot change the judge’s order or satisfy an unrelated hold.
12. Can a home or land be used for bond?
The court must authorize and approve property security. Ask which ownership, lien and valuation documents are needed. Understand the risk of forfeiture before pledging a home or farm. A relative's willingness to help does not require the judge to accept the proposed property.
13. Where can I post an authorized bond?
Corrections lists the lobby JailATM kiosk and online JailATM for posting bond. For an 11th Circuit case, the courthouse at 300 North Second Street is another listed option. Confirm the case, division, amount and permitted type with staff at 636-949-3003 or 636-949-3080 before paying. Keep the bond receipt.
14. Can I post bond online or at the lobby kiosk?
The county identifies JailATM for bond transactions online and at the lobby kiosk. Select the correct facility, person and bond option and review charges before submitting. Do not assume an ordinary inmate-account deposit posts the release security; confirm how the particular payment is applied and retain its receipt.
15. Who can post money for a family member?
An adult payer should be at least 18 and bring government-issued identification. Ask about additional requirements for this bond. Check the depositor name on the receipt and ask how an eventual refund is issued. Private arrangements among relatives do not automatically alter the court record.
16. How long will release take after payment?
The receiving office must process payment and release authority, and jail staff must address other lawful holds. Ask what remains before arranging pickup. There is no release-time guarantee for every case. A receipt does not prove that discharge is finished; confirm the pickup location with staff.
17. How can relatives living elsewhere help?
Start with the actual detention facility, case number and current release order. Ask the receiving office what a payer living elsewhere must do before sending funds. Family can help contact counsel and organize records without promising a release time or signing an agent's contract before reading it.
18. What if a traveler is arrested in St. Charles County?
Ask which agency made the arrest, which facility received the person and which county filed the charge. Tell counsel about out-of-town housing, work and transportation needs. A lawyer can request workable conditions. Returning home does not excuse a required hearing or travel restriction.
19. What should I ask after a lake or campground arrest?
Get the exact location, arresting agency, receiving facility and case number. The name of a nearby town or recreation area is not enough to identify the court. Confirm which order and payment office apply before sending money, and explain travel needs to counsel.
20. Can another county prevent release?
A separate valid warrant or hold may remain after the local bond is satisfied. Ask which county and case need action and whether a transfer is expected. One receipt covers the stated order, not every other matter. Have the lawyer review the remaining basis for custody.
21. What if an out-of-state warrant is found?
It can create a separate hold and extradition proceeding. Ask which state and agency requested custody and notify counsel. The defendant should understand the consequences before signing a waiver. Paying a local bond does not resolve the other state's court order.
22. How do probation, parole or immigration matters affect release?
Ask staff to identify every separate basis for custody. Another supervising agency or court may need to act. An ICE detainer requests a hold of up to 48 hours after they would otherwise be released. Counsel should review the actual request and orders; the criminal bond does not decide an immigration case.
23. How do I identify the right municipal court?
The St. Charles County Municipal Court is at 399 Turner Boulevard, St. Peters, MO 63376, 636-949-1833. This county municipal court and the municipal divisions of individual cities are not interchangeable. Read the court named on the ticket and confirm the correct clerk, courtroom and response date before traveling or paying. Ask the court to identify the order and whether a proposed payment is bond or a fine involving a plea.
24. What paperwork should the family keep?
Save the full release order, receipt and next court notice. Check dates, restrictions, case number and payer details. Make copies available to the defendant and lawyer. Update contact information as required. A reminder from a relative helps, but the defendant remains responsible for compliance.
25. What if the release order is unclear or difficult to follow?
Ask counsel before acting on a guess. Work, childcare, housing or treatment needs may support a request for change, but the judge must approve it. A protected person's invitation does not cancel a no-contact order. Violations can lead to a warrant, stricter conditions or detention.
26. Can an agent return the defendant to custody?
A surety may have surrender rights and duties under Missouri law and the contract. Ask counsel and the agent which procedure applies and whether a new order is needed. Review additional charges in writing. Surrender does not end the criminal prosecution or cancel its hearings.
27. What information helps a request for different conditions?
Give counsel a realistic account of income, necessary expenses, housing, work, treatment and transportation to court. Explain the particular condition that cannot be met and propose an alternative. The court decides the request; submitting it alone does not lower the amount or excuse the existing terms.
28. How do I check the most recent bond entry?
Find the correct St. Charles County file on Missouri Case.net. Other counties share the 11th Circuit, so match the county and case number. Read later entries that may replace an older amount. Ask the clerk or lawyer to explain any uncertainty before paying based on a docket screenshot.
29. How can I check whether cash bond is refundable?
Call the Circuit Clerk at 636-949-3080 with the receipt and case number. Ask whether the court released the deposit, who is recorded to receive it and whether lawful deductions apply. Keep the mailing address current. Do not assume full repayment or a fixed date before processing is complete.
31. Does dismissal mean the person leaves immediately?
Ask the lawyer what the dismissal changes and whether any other cases remain. The jail needs appropriate release authority and may still have a separate lawful hold. Check bond discharge and refund paperwork separately. One closed case does not establish that every warrant or order has ended.
32. What should someone do after missing a hearing?
Contact the lawyer promptly and explain the reason. The court may issue a warrant and begin forfeiture. Ask which filing or appearance is needed; a relative's call does not automatically excuse the absence. A commercial contract may also expose a co-signer to costs.
33. Do children use adult bond procedures?
Juvenile matters generally have different detention and release rules. Ask the Circuit Clerk at 636-949-3080 for the juvenile office. A parent needs the child's actual placement, assigned officer, lawyer and next hearing. Do not assume a child is in the adult jail or send adult bond funds without directions.
34. Who helps someone who cannot afford a lawyer?
The St. Charles public defender office serving St. Charles County is at 300 North Second Street, Suite 200, St. Charles, MO 63301, 636-949-7300. Use the application for services and ask how the defendant can apply from jail. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded.
35. Who decides release on a federal charge?
St. Charles County is in the Eastern Division of the U.S. District Court for the Eastern District of Missouri. Follow the federal hearing notice for the courthouse and courtroom. Federal counsel or the clerk can explain where a particular proceeding will be held; a state courthouse address does not establish the location of a federal hearing. Follow federal counsel's directions; paying a state bond does not satisfy a separate federal order.
36. Can the defendant travel to work after release?
Read the actual travel and reporting terms before crossing a restricted boundary or leaving Missouri. Counsel can request approval or a modification if work requires travel. Explain the schedule and route and obtain required permission. Employment alone does not change a release condition.
37. What if the case involves an order of protection?
Read both the protective order and criminal release conditions with counsel. They may restrict direct contact, messages, third-party contact or access to a shared home. Arrange housing and any permitted property pickup without violating the order. A private agreement between the people involved does not change the court's terms.
38. What should I do after an evening or holiday arrest?
Call Corrections at 636-949-3003 to confirm custody, the current order and the available posting procedure. The county identifies online and lobby JailATM bond options, but a payment still needs to match an authorized order. If conditions have not been entered, ask counsel about the initial appearance. Do not promise a release time.
39. What is the final check before traveling to St. Charles?
Confirm custody, the current amount and permitted bond type, other holds, the payment counter and accepted method at 636-949-3003. Bring identification and the booking number. For court records call 636-949-3080. Our Court guide explains the next hearing after release.
Posting Bond for an Inmate in the St. Charles County Jail
You can post bond for an inmate via the lobby ATM or online at the JailATM website.
If the case for which the inmate is incarcerated is a case within the St. Charles County Court System (11th Judicial Circuit), bond may also be posted at the St. Charles County Courthouse, which is located at:
300 N. Second St.
St. Charles, MO 63301
If you do decide to post at the courthouse, you will need to know which court division the case is out of.
St. Charles County Jail Inmate Visitation Schedule
301 N. Second St.
St. Charles, MO 63301
636-949-3003
- Inmates are allowed one 60-minute non-contact visit every other week.
- Visitation time is determined by housing unit and is scheduled by the inmate.
- There is a maximum of four visitors. Only two at a time may visit.
- All visitors must arrive at least 15 minutes early and have with them a valid photo I.D. (except for accompanied children under age 16).
- Individuals 16 years old and younger must be accompanied by an adult that is at least 21 years old.
- Children must be supervised at all times.
- Inmates must complete a visitation list for each visiting session specifying who they want to visit with.
- Only the persons listed by the inmate will be allowed to visit them.
- It is the inmate / detainee’s responsibility to complete the list.
- Requests for Special Visits are typically reviewed and approved on a case-by-case basis.
| DAY | TIMES |
| SUNDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| MONDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| TUESDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| WEDNESDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| THURSDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| FRIDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
| SATURDAY | 9:00AM - 12:00PM 1:00PM - 4:00PM 7:00PM - 9:00PM |
JailATM Video Visitation allows families to conduct scheduled face-to-face video visits with incarcerated loved ones from home. Using an internet-connected personal computer equipped with a webcam or a compatible mobile device, visitors can join live video calls without traveling to the detention center.
Important: Advance Registration and Visitor Clearance Required
Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.
Step-by-Step Instructions to Register and Schedule a Video Visit
- Visit deposits.jailatm.com/webdeposits/ and sign into your account.
- Register your visitor profile and upload a clear photograph of your government-issued ID (driver's license or passport) for facility background review.
- Wait for email notification confirming facility visitor approval.
- Select Video Visitation, choose the detention facility, and select the inmate.
- Browse the available schedule calendar, select an open time slot, and pay the visitation fee using a credit or debit card.
- Log into the website 10 minutes prior to the start time on a device with a functioning camera, microphone, and reliable high-speed internet connection.
What the Inmate Needs to Do
The inmate receives a visitation notification on their housing unit JailATM kiosk. At the appointed time, they log in with their PIN and sit before the terminal. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Remote Video Visitation, JailATM provides several other communication, financial, and commissary services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging
St. Charles County Court Guide: Case Searches, Locations and Family Help
For St. Charles County criminal court information, call the Circuit Clerk at 636-949-3080. The office is at 300 North Second Street, Suite 217, St. Charles, MO 63301. Search Missouri Case.net for public case records and hearing entries. Match the county, case number and division before deciding where to appear.
The County Municipal Court is a separate location at 399 Turner Boulevard, St. Peters, MO 63376, 636-949-1833. St. Charles County forms Missouri’s 11th Judicial Circuit. The court named on the notice determines where the defendant must attend.
For custody and the actual detention facility, call the Department of Corrections at 636-949-3003. Corrections lists its contact address as 301 North Second Street, St. Charles, MO 63301; a jail address is not a substitute for a hearing location. Our Inmate Search guide helps locate someone, and our Bail guide explains release.
1. Which court handles a St. Charles County criminal case?
St. Charles County forms Missouri’s 11th Judicial Circuit. The Circuit Clerk is at 300 North Second Street, Suite 217, St. Charles, MO 63301, 636-949-3080. Circuit and associate circuit proceedings are parts of Missouri's trial-court system. Read the notice for the assigned division, judge and courtroom.
Associate circuit judges handle many misdemeanors and early felony matters. An ordinance case can belong to a municipal division. The prosecutor represents the government; a defendant needs separate defense counsel. Clerk staff help explain records and procedures but cannot advise a defendant how to plead.
2. What should a family expect after an arrest in St. Charles County?
Some arrests result in a summons rather than detention. Others lead to jail intake, where staff record personal property and document the charges.
Judges consider appearance in court and public safety when deciding whether conditions or monetary security are needed.
The first court hearing deals with the accusation, the person’s rights, and whether release is allowed while the case is pending. A judge can set restrictions on contact, travel, weapons, or reporting. Failing to return to court may result in a warrant and new consequences.
For a worried family, the useful facts are the person’s complete name, date of birth, booking agency, whether a bond was ordered, and the next hearing date. A jail phone operator cannot give legal advice and a bond amount should not be mistaken for a criminal fine.
3. How are misdemeanors handled in St. Charles County?
A misdemeanor hearing may involve a plea, a pretrial setting, a negotiated resolution, or a trial if the accusation is disputed.
At an arraignment or initial court date, the accused learns the charge and can enter an authorized plea. The prosecutor and defense may exchange information or discuss an agreement. If there is no agreement, the court schedules a contested hearing or trial.
Missouri law, § 558.011, permits at most one year for a Class A misdemeanor, six months for Class B, and 15 days for Class C. Under § 558.002, ordinary maximum fines are $2,000, $1,000, and $750 respectively, unless a more specific rule controls.
A judge can consider probation or a suspended sentence when allowed. A traffic ticket or city ordinance charge may follow its own fine schedule; it should not automatically be treated as a Class A misdemeanor.
4. What happens when the charge is a felony in St. Charles County?
After the charging stage, the court schedules arraignment, evidence exchange, motions, plea discussions, and, where necessary, trial.
In more serious prosecutions, a preliminary hearing tests whether enough evidence exists to continue; it does not decide guilt.
A judge deciding probable cause is not deciding whether the defendant is guilty. If charges go forward, both sides have opportunities for motions, disclosure of evidence, and plea discussions. A criminal conviction at trial requires proof beyond a reasonable doubt.
Counsel matters early: statements, searches, identification issues, and detention orders can shape the defense. A plea may avoid trial but can also create a lasting record or prison sentence, so the person should understand the terms before agreeing.
5. How does the court handle a serious violent felony in St. Charles County?
The person accused is presumed innocent; judges still consider safety and flight risk at pretrial proceedings.
Charges involving homicide, forcible violence, or weapons can lead to longer detention disputes and more complicated hearings.
Missouri defines “dangerous felonies” by statute. Certain convictions carry an 85% minimum service requirement before parole eligibility. That is not a rule for every charge involving violence; it depends on the precise conviction and statute.
In homicide and other extremely serious cases, the lawyer may address expert evidence, mental-state disputes, and sentencing issues long before trial. Families should not assume that a high bond means guilt or that a dismissed charge guarantees immediate release when other warrants exist.
6. What happens if someone under 18 is accused in St. Charles County?
Juvenile cases often involve a deputy juvenile officer, the child’s guardian, and attorneys, with records handled differently from adult case files.
In juvenile proceedings, the court considers whether the allegation is true and what intervention protects the child and community.
The juvenile division considers the child’s age, the allegation, family situation, and safety needs. A formal petition, if filed, is different from an adult criminal information or indictment. Some youth matters may be diverted from full court processing.
Parents or guardians should ask who is assigned to the child, where the youth is being held if detained, and when the next hearing will occur. Transfer to adult criminal court is possible only under specific legal procedures; it is not automatic for every serious accusation.
7. What are the jail terms, prison sentences and fines in St. Charles County?
Missouri has standard punishment classes, but specific offenses and repeat-offender provisions can change the result.
- Class A felony: 10–30 years or life.
- Class B felony: 5–15 years.
- Class C felony: 3–10 years.
- Class D felony: up to 7 years.
- Class E felony: up to 4 years.
- Class A misdemeanor: up to one year; normally up to $2,000 fine.
- Class B misdemeanor: up to six months; normally up to $1,000 fine.
- Class C misdemeanor: up to 15 days; normally up to $750 fine.
- Class D misdemeanor: no ordinary jail term; normally up to $500 fine.
Missouri Revised Statutes §§ 558.011 and 558.002 set these general ranges and fines. Standard felony fines can reach $10,000 for Classes C, D, or E. Some individual crimes have different rules, special minimums, or sentencing enhancements. A prior felony can also affect the authorized punishment.
For Class D or E felonies, Missouri law can permit a special county-jail term of up to one year instead of a longer state prison term. Probation, treatment court, and suspended sentences are possible in eligible cases; none is promised simply because a person has no record.
Parole eligibility is not the same as an automatic release date. The date can change with the charge, sentencing law, and Department of Corrections decisions. These figures state the general law in force in October 2026, not legislation scheduled to take effect in 2028.
What changes under Missouri sentencing law on January 1, 2028?
For families in St. Charles County, the difference between current law and the scheduled 2028 law matters. Missouri Revised Statutes § 558.011 has a new version scheduled to take effect January 1, 2028. The percentages below describe when someone may first qualify for parole consideration, not a promised release date. They do not replace special rules that demand a longer time in prison.
- Class A felony: 10 to 30 years or life; generally 70% of the sentence before parole eligibility.
- Class B felony: 5 to 15 years; generally 50% before parole eligibility.
- Class C felony: 3 to 10 years; generally 30% for a first conviction, 35% for a second and 50% for a third or later conviction. Certain offenses requiring sex-offender registration carry 40%.
- Class D felony: up to 7 years; generally 20% for a first conviction, 25% for a second and 50% for a third or later conviction. Certain registrable offenses carry 25%.
- Class E felony: up to 4 years; generally 15% for a first conviction, 20% for a second and 50% for a third or later conviction. Certain registrable offenses carry 25%.
- Dangerous felonies: the law requires 85% of the sentence before parole eligibility.
For Class A and B felonies and certain crimes requiring sex-offender registration committed on or after January 1, 2028, the law also removes eligibility for conditional release. Parole and conditional release are not the same. Whether the new law applies to a particular person depends on the offense date, the final charges, earlier convictions and other sentencing laws. Until the effective date, the existing statute remains controlling. Source: Missouri Revised Statutes § 558.011.
8. Which federal court handles charges from St. Charles County?
St. Charles County is in the Eastern Division of the U.S. District Court for the Eastern District of Missouri. Follow the federal hearing notice for the courthouse and courtroom. Federal counsel or the clerk can explain where a particular proceeding will be held; a state courthouse address does not establish the location of a federal hearing.
Federal charges require a basis in federal law, such as qualifying firearms, bank robbery, fraud or interstate drug offenses. A state accusation does not become federal simply because someone crosses a county line. Federal authorities decide federal release. Pretrial detainees can be held in contract jails and may not immediately appear in the BOP locator.
9. How do I find the case number and next hearing?
Search Missouri Case.net by name or case number and match St. Charles County and the person. Read recent docket entries and hearing information. Match the defendant’s identifying information and case number rather than relying on a similar name.
Call 636-949-3080 if the notice and online entry are unclear. A new or restricted matter may not be publicly visible. Counsel explains the legal effect of a court entry.
10. Is the County Municipal Court at the circuit courthouse?
The St. Charles County Municipal Court is at 399 Turner Boulevard, St. Peters, MO 63376, 636-949-1833. This county municipal court and the municipal divisions of individual cities are not interchangeable. Read the court named on the ticket and confirm the correct clerk, courtroom and response date before traveling or paying.
A city officer can issue a state charge or an ordinance allegation. The department alone does not establish the case type. Keep the ticket and read the named court, response instructions and next date before paying or traveling. A fine involving a plea is different from posting bond.
11. How can someone apply for a public defender?
The St. Charles public defender office serving St. Charles County is at 300 North Second Street, Suite 200, St. Charles, MO 63301, 636-949-7300. Use the application for services and ask how the defendant can apply from jail. The program reviews finances and qualifying state charges; ordinary municipal, traffic, civil and family matters are excluded.
Family can help gather financial and case information, but an application does not automatically appoint a lawyer or postpone a hearing. Give staff the next court date. Ask the appropriate court about representation for a proceeding outside the state program.
12. Does detention in another county move the St. Charles County case?
A detention location and a filing court are different things. Ask the Department of Corrections for the actual jail and counsel or the clerk for the active court file. Housing elsewhere does not by itself establish that the case moved; a change of venue is a separate court matter.
Use 636-949-3003 for custody questions and 636-949-3080 for a St. Charles County criminal file. Keep the receiving jail's booking identifier and court case number separately. Do not choose a hearing location from a jail address alone.
13. How can I check a warrant or missed hearing?
Search the correct St. Charles County file on Missouri Case.net and call the criminal clerk at 636-949-3080. The office is at 300 North Second Street, Suite 217, St. Charles, MO 63301, about unclear entries. A missing public result does not prove that no warrant exists. Ask the Department of Corrections at 636-949-3003 about its current inquiry and surrender procedure, and discuss the proper court response with counsel. Keep any order resolving the warrant. Do not assume a private payment to an unknown caller cancels it or that paying one bond resolves every separate order.
14. How can relatives help prepare for a hearing?
Keep the current notice, case number, lawyer's contact and release conditions together. Confirm the courthouse entrance, courtroom and security rules and arrange a reliable ride. Tell counsel promptly about a medical, work or transportation problem affecting attendance.
Our Bail guide explains release conditions and requests for change. A relative's call does not excuse a hearing. Respect contact restrictions while helping; a protected person's invitation does not cancel a court order.
JailATM Commissary Ordering allows family members to purchase pre-approved snack boxes, meat and cheese selections, hygiene bundles, and seasonal gift care packages sent directly to an incarcerated loved one. Each package is tailored to comply with local facility security rules, ensuring items clear intake smoothly without being rejected at the loading dock.
Important: Package Deadlines and Delivery Windows Vary
Detention centers do not all follow identical package distribution schedules. Some facilities allow weekly orders while others restrict shipments to bi-weekly or monthly windows, and spending limits differ widely across institutions. You should confirm the facility's active cutoff schedule and order allowances by calling them directly. If an order is placed after the weekly processing deadline, it will be held until the following distribution cycle, leaving your loved one waiting an extra cycle for fresh supplies.
Step-by-Step Instructions to Place a Commissary Package Order
- Confirm the inmate's legal first and last name, date of birth, and assigned booking identification number.
- Navigate to deposits.jailatm.com/webdeposits/ and sign into your account.
- Select Commissary Packs or Gift Packs from the service menu.
- Choose your state and detention center to open the jail's authorized product catalog.
- Search for the inmate to link the order to their active housing record.
- Browse available food bundles, hygiene kits, and clothing options, adding items up to the facility's allowed spending limit.
- Enter your billing details, complete checkout with a credit or debit card, and save your confirmation receipt.
What the Inmate Needs to Do
The inmate does not need an active online account to receive care packages. JailATM fulfills the order in tamper-evident security containers and delivers it directly to the facility commissary department. Jail staff inspect the shipment and deliver the items during regular housing unit commissary distribution, where the inmate signs for receipt.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Commissary Gift Packs, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Buy Commissary for an Inmate in the St. Charles County Jail
St. Charles County Jail Inmate Commissary - Sending Money or Purchasing Commissary for an Inmate
St. Charles County Jail allows inmates to purchase commissary. This can be snacks, hygiene products, stamps, stationary, clothing and even electronics.
You can buy commissary for an inmate using an online service called Jail ATM.
Questions? Call Jail ATM at 877-810-0914.
There is a monthly limit of $200-300 on how much inmates can spend on commissary items.
This amount is subject to change so call the facility at 636-949-3003 in order to confirm the amount that cannot be exceeded.
Inmates have access to both an in-house commissary store, and commissary packages that can be purchased and shipped to the inmate by friends and family.
Scroll down for information on the St. Charles County Jail's service they use for you being able to purchase commissary items online and have them shipped directly to the inmate.
You can also go to our Inmate Money page for information on how to send money to an inmate.
JailATM provides a secure electronic payment portal that allows friends and family members to deposit funds directly into an incarcerated person's jail trust and commissary account. Deposited money provides the financial balance needed for your loved one to purchase personal hygiene items, snacks, over-the-counter medical sundries, and correspondence supplies from the facility commissary.
Important: Facility Deposit Rules and Window Intake Vary
Once a person is booked and moved to a housing unit, facilities do not always allow cash drop-offs or phone payments directly to the jail window. Some might and you should confirm this by calling the facility and asking. But if you do not register online and fund your loved one's trust account immediately, they may be forced to wait days or weeks for standard paper processing, leaving them without essential soap, clean undergarments, basic medical sundries or snacks.
Step-by-Step Instructions to Register and Deposit Funds
- Obtain the inmate's legal first and last name, date of birth, and assigned facility booking ID number.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Click Sign In or Register to set up your verified user account using your email address and password.
- Select the state and the detention facility where the inmate is currently housed.
- Search for the inmate using their ID number or legal last name to confirm an exact roster match.
- Enter your desired deposit dollar amount and review the calculated transaction and convenience fees.
- Input your debit or credit card billing details, complete payment authorization, and save your digital receipt.
What the Inmate Needs to Do
The inmate does not need an internet account to receive funds. Once the electronic transaction clears, the balance posts directly to their jail trust ledger according to facility accounting schedules. The inmate can review their updated balance at a dayroom pod kiosk or on their weekly trust statement and place orders on their regular commissary day.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Trust & Commissary Money Deposits, JailATM provides several other communication, store, and visitation services at participating facilities:
- Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and hygiene bundles sent directly to the jail.
• Learn more on our website: Commissary Gift Packs Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's housing unit kiosk.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
Deposit Money for an Inmate in the St. Charles County Jail
The Easiest and Securest Way of Depositing Money for an Inmate
There are several methods for depositing money on an inmate's account:
1. To send money online to an inmate in the St. Charles County Jail use Jail ATM.
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2. If you prefer to use your credit or debit card and deposit money over the phone, you can call them at 877-810-0914.
3. Some jails also have a JailATM kiosk for cash or card deposits. Call the St. Charles County Jail at 636-949-3003 to ask whether it has one and where it is.
4. The St. Charles County Jail may also allow you to *mail an inmate a money order or cashier’s check from a trusted source such as the Post Office, a local bank, or Western Union. Ask the jail who the money order should be made out to and what to write on it. To confirm this option call the facility at 636-949-3003.
*When mailing a money order or cashier’s check, send it an envelope by itself. Never send it with a letter or photos for your inmate, unless the facility allows it. Never send personal checks or cash.
5. To ask whether the St. Charles County Jail takes deposits in person, and when, call 636-949-3003.
The St. Charles County Department of Corrections on North Second Street in St. Charles does not open personal letters at the jail. Family mail goes first to a central mail-scanning service, where it is opened and scanned, and the inmate reads it electronically. Many jails now work this way because people have mailed in paper soaked with drugs such as meth or heroin and let it dry. Legal mail and books still go straight to the jail building.
Personal letters and photos (scanned):
Inmate's Full Name & Inmate Number
JailATM.com - St Charles County Corrections
9506 Olive Blvd. MB# 213
Olivette, MO 63132
Legal mail, court papers and books:
Inmate's Full Name & Inmate Number
St. Charles County Department of Corrections
301 N. Second Street
St. Charles, MO 63301
- Name and number: Personal mail needs the inmate's name and their inmate number. If you don't have the number, call 636-949-3003.
- Pictures: Photos may be sent with personal mail to the scanning address. Any that show nudity, gang activity or crime can be held up or rejected.
- Wrong address: Legal mail sent to the scanning service is returned to the sender and never forwarded to the jail, so lawyers, courts and the public defender must use the St. Charles address.
- Official papers: Documents mailed to the jail are not handed to the inmate. They are stored in the property room until release.
- Papers to sign: Originals that need the inmate's signature go to the jail address marked for the inmate's caseworker, with the inmate's name and number. The inmate does not get to keep the originals.
- Books: Soft-cover only, shipped to the jail by one of the booksellers the jail approves. Books from online marketplaces or any third-party seller are refused, and the scanning service takes no books or larger packages.
- Sender details: Put your full name and mailing address in the top left corner, written in blue or black ink.
- Money: Cash and checks don't belong in letters. Put funds or bail on an account by sending money online.
Video calls can be set up through the same online service, and the corrections page has more on the jail.
PayTel Communications provides telecommunications services that allow incarcerated individuals to place outbound calls from housing units to family and friends. Because correctional facilities do not accept incoming calls, establishing a PayTel prepaid account links calling funds directly to your 10-digit telephone number so calls connect without carrier restrictions.
Important: Mobile Phones Automatically Block Inmate Calls
Mobile cellular carriers automatically block collect calls originating from jail phone systems. While some residential landlines might allow direct monthly billing, mobile phones and internet-based lines require an active prepaid balance, which you can verify by checking with your provider. If you do not register online and fund your account right away, your loved one will receive an automated operator message stating that your number cannot accept calls.
Step-by-Step Instructions to Register and Fund a Phone Account
- Visit www.paytel.com or call PayTel customer service at 1-800-729-8355.
- Click Open an Account and register using your primary 10-digit telephone number and email address.
- Select the state and facility where the inmate is currently detained.
- Link the inmate to your profile using their full legal name and booking ID number.
- Select your deposit dollar amount and complete payment using a credit or debit card.
- Confirm that your mobile phone allows calls from automated or unknown correctional numbers.
What the Inmate Needs to Do
The inmate dials your 10-digit number from any dayroom phone and enters their assigned PIN. The automated system verifies that your phone number has an active prepaid balance and prompts you to accept the call. All non-privileged conversations are recorded and monitored by facility staff.
Official Provider: PayTel Official Website
Customer Service Telephone: 1-800-729-8355
Support Hours: Monday – Friday, 8:00 AM – 9:00 PM EST; Saturday, 9:00 AM – 6:00 PM EST
Supported Languages: English and Spanish
Other Services Provided by PayTel Communications
In addition to Prepaid Phone Calling Accounts, PayTel provides digital communications at participating facilities:
- Inmate Messaging & Digital Communications: Send electronic messages and photos directly to an inmate's terminal.
• Learn more on our website: Inmate Messaging Guide | • Visit official vendor page: PayTel Messaging
JailATM Digital Messaging allows friends and family to exchange electronic letters and family photos directly with an incarcerated individual through housing unit kiosks. Messages and approved digital attachments clear facility screening in hours, eliminating the lengthy transit delays associated with traditional postal mail.
Important: Electronic Mail Screening and Rules Vary
Inmates cannot receive incoming phone calls, and traditional postal mail rules differ across correctional agencies. While some facilities still allow regular handwritten letters, many jails have transitioned to digital-only mail scanning or restrict postal delivery, which you can verify by checking facility rules. If you do not register online and purchase messaging credits immediately, your loved one may face lengthy periods without direct written contact from family.
Step-by-Step Instructions to Register and Send Messages
- Go to deposits.jailatm.com/webdeposits/ and sign in or create a user profile.
- Select Messaging from the available services dashboard.
- Select your state and facility, then search for the inmate using their full legal name or booking ID.
- Purchase messaging credits using a major debit or credit card.
- Compose your message in the text editor and attach approved JPEG photos if permitted by facility guidelines.
- Submit your message to the facility's screening queue.
What the Inmate Needs to Do
All electronic correspondence is screened by facility staff before delivery. Once approved, the message arrives in the inmate's inbox on their housing unit JailATM kiosk. The inmate logs in with their PIN, opens the message, views any attached photos, and types an electronic reply using their available credits.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Digital Messaging & Picture Sharing, JailATM provides several other communication, financial, and visitation services at participating facilities:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
JailATM (operated by Tech Friends, Inc.) provides secure handheld tablets to incarcerated individuals in county detention facilities. Operating on an encrypted facility network, these tablets give inmates access to digital messaging, scanned mail review, video calls, institutional requests, educational materials, and entertainment options directly from their housing pods.
Important: Tablet Hardware Deployment and Rental Rules Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, listening to music, or making phone calls from the tablet requires an active balance funded by outside contacts.
Step-by-Step Instructions to Support and Fund JailATM Tablets
- Confirm that JailATM / Tech Friends tablets are active at your loved one's specific detention facility.
- Navigate to deposits.jailatm.com/webdeposits/ on your computer or mobile device.
- Sign into your verified user profile and link the inmate's legal name and booking ID number.
- Select Tablet Funds or Inmate Trust Deposits from your services dashboard.
- Specify your deposit amount, review convenience fees, and enter your credit or debit card billing details.
- Submit payment, save your confirmation receipt, and notify your loved one that funds have posted to their account.
What the Inmate Needs to Do
The inmate unlocks their assigned tablet using their unique inmate PIN or biometric scan. Their available balance appears on the screen, allowing them to download music, read scanned correspondence, write messages, and participate in scheduled video visits. Devices are returned to charging carts during facility quiet hours and shift counts.
Official Provider: JailATM Official Website
Customer Service Telephone: 1-877-810-0614
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by JailATM
In addition to Tablet Services, JailATM provides several other communication, financial, and store services:
- Inmate Trust & Commissary Money Deposits: Send money directly into an inmate's jail trust account for independent commissary spending.
• Learn more on our website: Inmate Trust Deposits Guide | • Visit official vendor page: JailATM Trust Deposits - Commissary Gift Packs & Store Ordering: Order pre-approved snack boxes, food packages, and clothing directly to the jail.
• Learn more on our website: Commissary Orders Guide | • Visit official vendor page: JailATM Store Orders - Digital Messaging & Picture Sharing: Send electronic messages and photos directly to an inmate's kiosk or tablet.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: JailATM Messaging - Remote Video Visitation: Schedule and join live video visits from home using your computer or smartphone.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: JailATM Video Visits
St. Charles County Juvenile Facilities
- Jail (Main): 636-949-3003